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Sr. Quality Evaluator at CNX
City of Cebu, Cebu, Philippines - Full Time
Skills Needed
Quality Evaluation, Call Monitoring, Email Evaluation, Chat Evaluation, Quality Standards, Calibration Sessions, Internal Audits, Process Improvement, Program Knowledge, Metrics Analysis, Operational Processes, Customer Insight, Performance Improvement, Training Support, Stakeholder Engagement, Data Analysis
Specialization
Candidates should have a strong understanding of quality evaluation processes and the ability to participate in calibration sessions and internal audits. A basic understanding of client products and services is also necessary.
Experience Required
Minimum 2 year(s)
Certified Nursing Assistant- Full Time- Days- $5K sign on-Baldwin, CA at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED
Baldwin Park, California, United States - Full Time
Skills Needed
Patient Care, Communication, Interpersonal Skills, Basic Computer Knowledge, Organizational Skills, Emotional Support, Clinical Skills, Nursing Assistant Certification, Bls Certification
Specialization
Completion of a nursing assistant course and current Nursing Assistant Certification are required. A minimum of six months’ experience in an acute or long-term care facility is also necessary.
Account Executive (Mandarin Speaker) at GetYourGuide
, Hong Kong, China - Full Time
Skills Needed
B2b Sales, Sales Targets, Crm, Sales Tools, Negotiation, Supplier Acquisition, Problem Solving, Communication, Collaboration, Data Driven, Resilience, Adaptability, Relationship Building, Travel, Experience Industry
Specialization
3+ years of experience in B2B sales with a proven track record. Must speak Mandarin at a native level and have proficiency in English.
Experience Required
Minimum 2 year(s)
Consultant Expérimenté en Consolidation IFRS & Reporting Solutions F/H at Rydge
Écouflant, Pays de la Loire, France - Full Time
Skills Needed
Ifrs, Consolidation, Data Processing, Technical Consulting, Compliance, Financial Reporting, Process Optimization, Software Solutions, Quality Control, Curiosity, Persistence, English
Specialization
A Bac+5 degree in business or a related field is required, along with at least 4 years of experience in IFRS consolidation for mid-sized or large groups. Proficiency in IFRS standards and a professional level of English are essential.
Experience Required
Minimum 5 year(s)
Residential Associate - Thurs - Sun, 11pm - 7am (Adolescent) at The Center for Great Expectations
Somerset, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Skills, Teamwork, Crisis Intervention, Documentation, Communication, Problem Solving, Flexibility, Childcare, Safety Management, Life Skills Facilitation, Medication Administration, Conflict Resolution, Emergency Procedures, Client Orientation, Program Implementation
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience working with youth in a group setting, or a relevant degree with some experience. A current NJ driver's license and being at least 21 years old are also required.
Residential Associate - Sat & Sun, 11pm - 7am (Adolescent) at The Center for Great Expectations
Somerset, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Skills, Teamwork, Crisis Intervention, Documentation, Communication, Problem Solving, Flexibility, Childcare, Safety Management, Conflict Resolution, Medication Administration, Activity Facilitation, Client Orientation, Regulatory Compliance, Emergency Procedures
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience working with youth in a group setting, or a relevant degree with some experience. A current NJ driver's license and being at least 21 years old are also required.
Analytical Lead, Large Customer Sales (Spanish, English) at Google
Buenos Aires, , Argentina - Full Time
Skills Needed
Media Analytics, Advertising Sales, Digital Media, Marketing, Consulting, Data Science, Marketing Measurement, Attribution Techniques, Google Advertising Products, Data Analytics, A/B Testing, Sql, R, Python, Communication Skills, Problem Solving
Specialization
The position requires a bachelor's degree and 5 years of experience in media analytics, advertising sales, or a related field. Fluency in English and Spanish is essential for client relationship management.
Experience Required
Minimum 5 year(s)
Associate Consultant Emergency at Fortis Career
, west bengal, India - Full Time
Skills Needed
N/A
Specialization
Candidates should possess relevant experience in emergency consulting or a related field. Strong analytical and problem-solving skills are essential.
Certified Nursing Assistant - Med Surg Neuro - Nights - Bayfront Hospital, at Bayfront Health
Saint Petersburg, Florida, United States - Full Time
Skills Needed
Patient Care, Hygiene Assistance, Mobility Assistance, Hydration Support, Nutritional Support, Safety Maintenance, Patient Privacy, Vital Signs Monitoring, Documentation, Communication, Team Collaboration, Time Management, Training Participation, Legal Awareness, Organizational Skills, Call Handling, Transporting Items
Specialization
Candidates must have a high school diploma or equivalent and one year of relevant experience or appropriate training. Current BLS certification is required, and experience in a healthcare setting is preferred.
MANAGER DE RAYON BOUCHERIE (H/F) at Groupement Les Mousquetaires
Terres-de-Haute-Charente, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Customer Satisfaction, Team Management, Commercial Dynamics, Leadership, Organizational Skills, Relationship Building, Collaboration, Coaching
Specialization
The ideal candidate should possess strong relational skills and a commercial mindset to build trust with customers. Leadership and organizational abilities are essential for developing team members.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Solista Bellevue by Cogir
Chandler, Arizona, United States - Full Time
Skills Needed
Hvac, Drywall Repair, Carpentry, Electrical, Plumbing, Repairs, Painting, Floor Care, Landscaping, Time Management, Organizational Skills, Customer Service, Communication, Maintenance, Troubleshooting
Specialization
Candidates must have at least two years of prior maintenance or handyman experience in a relevant setting. A well-rounded general maintenance skillset and the ability to work independently are essential.
Experience Required
Minimum 2 year(s)
Cashier (AM Shift) at Demos Restaurants
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Coachable Attitude, Teamwork, Customer Service, Menu Knowledge, Punctuality, Professionalism, High Volume Work, Upbeat Attitude
Specialization
No experience is required as a comprehensive training program is provided. Candidates must have reliable transportation arrangements.
Automotive Diesel Technician (Recent Graduates or Entry-Level) – Training P at Americas Auto Auction West Michigan Inc
Wayland, Michigan, United States - Full Time
Skills Needed
Automotive Repair, Diesel Experience, Diagnosis, Quality Control, Customer Service, Efficiency, Problem Solving, Attention To Detail
Specialization
Recent graduates or those with 3-5 years of diesel experience are preferred. Candidates must be at least 18 years old, authorized to work in the U.S., and possess a high school diploma or equivalent.
Manager Manufacturing Operations at SC Johnson
, Bình Dương Province, Vietnam - Full Time
Skills Needed
People Leadership, Lean Manufacturing, Innovative Thinking, Solution Oriented, Fluent Communication
Specialization
Candidates must have a minimum university degree, with a preference for a master's degree, and over 10 years of experience in a manufacturing environment. Strong leadership skills and a solid background in lean manufacturing are essential.
Experience Required
Minimum 10 year(s)
Children's Support Worker at Paragon Social Care
Newton Aycliffe, England, United Kingdom - Full Time
Skills Needed
Compassionate Care, Trauma Informed Care, Building Relationships, Healthy Routines, Meal Preparation, Education Support, Life Skills, Advocacy, Medical Appointment Support, Community Activities, Transportation, Emotional Resilience, Patience, Flexibility, Dbs Clearance, Child Care Experience
Specialization
Candidates should have experience working with children or young people and possess a full UK driver's license. Emotional resilience, patience, and a flexible approach to work hours are essential.
Food and Beverage Cashier at Woodstock Inn & Resort
Woodstock, Vermont, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Time Management, Multitasking, Teamwork, Basic Math, Professionalism
Specialization
Candidates must be at least 18 years old and possess excellent communication and listening skills. Previous customer service experience and cash handling knowledge are preferred.
German Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment
Riga, , Latvia - Full Time
Skills Needed
Fluency In German, Customer Service, Communication Skills, Problem Solving Skills, Team Collaboration, Crm Systems, Positive Attitude, Flexibility
Specialization
Fluency in German is required, both written and spoken, along with previous experience in a customer service role, ideally in the Media & Entertainment industry. Strong communication skills and a positive attitude towards customer interactions are essential.
Customer Care Representative at Boston Scientific Corporation Malaysia
Kerkrade, Limburg, Netherlands - Full Time
Skills Needed
Customer Care, Order Processing, Invoicing, Service Complaints, Returns Management, Collaboration, Sap, Erp Systems, Ms Office, Excel, Problem Solving, Dutch Language, English Language, French Language, Business Process Knowledge, Value Improvement Programs
Specialization
Fluency in Dutch and English is required, with knowledge of French being an advantage. A bachelor's degree and experience in customer care, along with proficiency in SAP or other ERP systems, are preferred.
Clinical Affairs Training Specialist at RxSight, Inc.
Morgantown, West Virginia, United States - Full Time
Skills Needed
Clinical Experience, Cataract Surgery, Communication Skills, Training, Collaboration, Data Collection, Patient Selection, Clinical Support, Operational Integration, Performance Tracking, Crm Tools, Problem Solving, Auditing, Patient Education, Sop Compliance, Clinical Methodology
Specialization
Candidates should have significant clinical experience in the ophthalmic industry, particularly in cataract surgery, along with strong communication skills. A bachelor's degree in a relevant field and formal training in vision sciences are preferred.
Experience Required
Minimum 5 year(s)
Retail Department Coordinator at TJX Companies
Surprise, Arizona, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Team Player, Training Others, Customer Service, Leadership, Merchandising, Productivity Monitoring, Safety Awareness, Flexibility, Problem Solving, Coaching, Integrity, Confidentiality
Specialization
Candidates should have at least 1 year of retail experience and 6 months of leadership experience. They must be able to work a flexible schedule, including nights and weekends, and possess superior communication and organizational skills.
Sr. Quality Evaluator at CNX
City of Cebu, Cebu, Philippines -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Evaluation, Call Monitoring, Email Evaluation, Chat Evaluation, Quality Standards, Calibration Sessions, Internal Audits, Process Improvement, Program Knowledge, Metrics Analysis, Operational Processes, Customer Insight, Performance Improvement, Training Support, Stakeholder Engagement, Data Analysis

Industry

IT Services and IT Consulting

Description
Job Title: Sr. Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Location: PHL Cebu City - Cebu Exchange Tower, Salinas Drive, Cebu IT Park, Lahug Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Responsibilities
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and outbound calls and other customer contact methods for accuracy and adherence to established quality standards. This position assists in assessing quality standards and provides insights to improve program performance.
Sr. Quality Evaluator at CNX
City of Cebu, Cebu, Philippines - Full Time
Skills Needed
Quality Evaluation, Call Monitoring, Email Evaluation, Chat Evaluation, Quality Standards, Calibration Sessions, Internal Audits, Process Improvement, Program Knowledge, Metrics Analysis, Operational Processes, Customer Insight, Performance Improvement, Training Support, Stakeholder Engagement, Data Analysis
Specialization
Candidates should have a strong understanding of quality evaluation processes and the ability to participate in calibration sessions and internal audits. A basic understanding of client products and services is also necessary.
Experience Required
Minimum 2 year(s)
Certified Nursing Assistant- Full Time- Days- $5K sign on-Baldwin, CA at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED
Baldwin Park, California, United States - Full Time
Skills Needed
Patient Care, Communication, Interpersonal Skills, Basic Computer Knowledge, Organizational Skills, Emotional Support, Clinical Skills, Nursing Assistant Certification, Bls Certification
Specialization
Completion of a nursing assistant course and current Nursing Assistant Certification are required. A minimum of six months’ experience in an acute or long-term care facility is also necessary.
Account Executive (Mandarin Speaker) at GetYourGuide
, Hong Kong, China - Full Time
Skills Needed
B2b Sales, Sales Targets, Crm, Sales Tools, Negotiation, Supplier Acquisition, Problem Solving, Communication, Collaboration, Data Driven, Resilience, Adaptability, Relationship Building, Travel, Experience Industry
Specialization
3+ years of experience in B2B sales with a proven track record. Must speak Mandarin at a native level and have proficiency in English.
Experience Required
Minimum 2 year(s)
Consultant Expérimenté en Consolidation IFRS & Reporting Solutions F/H at Rydge
Écouflant, Pays de la Loire, France - Full Time
Skills Needed
Ifrs, Consolidation, Data Processing, Technical Consulting, Compliance, Financial Reporting, Process Optimization, Software Solutions, Quality Control, Curiosity, Persistence, English
Specialization
A Bac+5 degree in business or a related field is required, along with at least 4 years of experience in IFRS consolidation for mid-sized or large groups. Proficiency in IFRS standards and a professional level of English are essential.
Experience Required
Minimum 5 year(s)
Residential Associate - Thurs - Sun, 11pm - 7am (Adolescent) at The Center for Great Expectations
Somerset, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Skills, Teamwork, Crisis Intervention, Documentation, Communication, Problem Solving, Flexibility, Childcare, Safety Management, Life Skills Facilitation, Medication Administration, Conflict Resolution, Emergency Procedures, Client Orientation, Program Implementation
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience working with youth in a group setting, or a relevant degree with some experience. A current NJ driver's license and being at least 21 years old are also required.
Residential Associate - Sat & Sun, 11pm - 7am (Adolescent) at The Center for Great Expectations
Somerset, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Skills, Teamwork, Crisis Intervention, Documentation, Communication, Problem Solving, Flexibility, Childcare, Safety Management, Conflict Resolution, Medication Administration, Activity Facilitation, Client Orientation, Regulatory Compliance, Emergency Procedures
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience working with youth in a group setting, or a relevant degree with some experience. A current NJ driver's license and being at least 21 years old are also required.
Analytical Lead, Large Customer Sales (Spanish, English) at Google
Buenos Aires, , Argentina - Full Time
Skills Needed
Media Analytics, Advertising Sales, Digital Media, Marketing, Consulting, Data Science, Marketing Measurement, Attribution Techniques, Google Advertising Products, Data Analytics, A/B Testing, Sql, R, Python, Communication Skills, Problem Solving
Specialization
The position requires a bachelor's degree and 5 years of experience in media analytics, advertising sales, or a related field. Fluency in English and Spanish is essential for client relationship management.
Experience Required
Minimum 5 year(s)
Associate Consultant Emergency at Fortis Career
, west bengal, India - Full Time
Skills Needed
N/A
Specialization
Candidates should possess relevant experience in emergency consulting or a related field. Strong analytical and problem-solving skills are essential.
Certified Nursing Assistant - Med Surg Neuro - Nights - Bayfront Hospital, at Bayfront Health
Saint Petersburg, Florida, United States - Full Time
Skills Needed
Patient Care, Hygiene Assistance, Mobility Assistance, Hydration Support, Nutritional Support, Safety Maintenance, Patient Privacy, Vital Signs Monitoring, Documentation, Communication, Team Collaboration, Time Management, Training Participation, Legal Awareness, Organizational Skills, Call Handling, Transporting Items
Specialization
Candidates must have a high school diploma or equivalent and one year of relevant experience or appropriate training. Current BLS certification is required, and experience in a healthcare setting is preferred.
MANAGER DE RAYON BOUCHERIE (H/F) at Groupement Les Mousquetaires
Terres-de-Haute-Charente, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Customer Satisfaction, Team Management, Commercial Dynamics, Leadership, Organizational Skills, Relationship Building, Collaboration, Coaching
Specialization
The ideal candidate should possess strong relational skills and a commercial mindset to build trust with customers. Leadership and organizational abilities are essential for developing team members.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Solista Bellevue by Cogir
Chandler, Arizona, United States - Full Time
Skills Needed
Hvac, Drywall Repair, Carpentry, Electrical, Plumbing, Repairs, Painting, Floor Care, Landscaping, Time Management, Organizational Skills, Customer Service, Communication, Maintenance, Troubleshooting
Specialization
Candidates must have at least two years of prior maintenance or handyman experience in a relevant setting. A well-rounded general maintenance skillset and the ability to work independently are essential.
Experience Required
Minimum 2 year(s)
Cashier (AM Shift) at Demos Restaurants
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Coachable Attitude, Teamwork, Customer Service, Menu Knowledge, Punctuality, Professionalism, High Volume Work, Upbeat Attitude
Specialization
No experience is required as a comprehensive training program is provided. Candidates must have reliable transportation arrangements.
Automotive Diesel Technician (Recent Graduates or Entry-Level) – Training P at Americas Auto Auction West Michigan Inc
Wayland, Michigan, United States - Full Time
Skills Needed
Automotive Repair, Diesel Experience, Diagnosis, Quality Control, Customer Service, Efficiency, Problem Solving, Attention To Detail
Specialization
Recent graduates or those with 3-5 years of diesel experience are preferred. Candidates must be at least 18 years old, authorized to work in the U.S., and possess a high school diploma or equivalent.
Manager Manufacturing Operations at SC Johnson
, Bình Dương Province, Vietnam - Full Time
Skills Needed
People Leadership, Lean Manufacturing, Innovative Thinking, Solution Oriented, Fluent Communication
Specialization
Candidates must have a minimum university degree, with a preference for a master's degree, and over 10 years of experience in a manufacturing environment. Strong leadership skills and a solid background in lean manufacturing are essential.
Experience Required
Minimum 10 year(s)
Children's Support Worker at Paragon Social Care
Newton Aycliffe, England, United Kingdom - Full Time
Skills Needed
Compassionate Care, Trauma Informed Care, Building Relationships, Healthy Routines, Meal Preparation, Education Support, Life Skills, Advocacy, Medical Appointment Support, Community Activities, Transportation, Emotional Resilience, Patience, Flexibility, Dbs Clearance, Child Care Experience
Specialization
Candidates should have experience working with children or young people and possess a full UK driver's license. Emotional resilience, patience, and a flexible approach to work hours are essential.
Food and Beverage Cashier at Woodstock Inn & Resort
Woodstock, Vermont, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Time Management, Multitasking, Teamwork, Basic Math, Professionalism
Specialization
Candidates must be at least 18 years old and possess excellent communication and listening skills. Previous customer service experience and cash handling knowledge are preferred.
German Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment
Riga, , Latvia - Full Time
Skills Needed
Fluency In German, Customer Service, Communication Skills, Problem Solving Skills, Team Collaboration, Crm Systems, Positive Attitude, Flexibility
Specialization
Fluency in German is required, both written and spoken, along with previous experience in a customer service role, ideally in the Media & Entertainment industry. Strong communication skills and a positive attitude towards customer interactions are essential.
Customer Care Representative at Boston Scientific Corporation Malaysia
Kerkrade, Limburg, Netherlands - Full Time
Skills Needed
Customer Care, Order Processing, Invoicing, Service Complaints, Returns Management, Collaboration, Sap, Erp Systems, Ms Office, Excel, Problem Solving, Dutch Language, English Language, French Language, Business Process Knowledge, Value Improvement Programs
Specialization
Fluency in Dutch and English is required, with knowledge of French being an advantage. A bachelor's degree and experience in customer care, along with proficiency in SAP or other ERP systems, are preferred.
Clinical Affairs Training Specialist at RxSight, Inc.
Morgantown, West Virginia, United States - Full Time
Skills Needed
Clinical Experience, Cataract Surgery, Communication Skills, Training, Collaboration, Data Collection, Patient Selection, Clinical Support, Operational Integration, Performance Tracking, Crm Tools, Problem Solving, Auditing, Patient Education, Sop Compliance, Clinical Methodology
Specialization
Candidates should have significant clinical experience in the ophthalmic industry, particularly in cataract surgery, along with strong communication skills. A bachelor's degree in a relevant field and formal training in vision sciences are preferred.
Experience Required
Minimum 5 year(s)
Retail Department Coordinator at TJX Companies
Surprise, Arizona, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Team Player, Training Others, Customer Service, Leadership, Merchandising, Productivity Monitoring, Safety Awareness, Flexibility, Problem Solving, Coaching, Integrity, Confidentiality
Specialization
Candidates should have at least 1 year of retail experience and 6 months of leadership experience. They must be able to work a flexible schedule, including nights and weekends, and possess superior communication and organizational skills.