About the role
Join our esteemed Connect Plus Services Technology Team and play a crucial role in maintaining and enhancing the technological infrastructure of the M25. Your responsibilities will include coordinating the raising, management, and reporting of all cyclical maintenance and defect activities conducted by the Technology Services Team to meet the requirements of the Technology Services Contract.
You will also coordinate and compile planned night works, send tasks to the night teams, and update the status of completed works the following morning. Additionally, you will manage road space and traffic management bookings for maintenance activities when necessary and maintain the ServiceNow job management system for both cyclical and planned works.
If you’re ready to be an integral part of a dynamic team shaping the future of one of the UK’s most vital transportation networks, we invite you to join us.

What you’ll be doing

• Adhere to ‘Zero Harm’ safety process at all times.
• Raise and Manage the cyclic maintenance activities, including job profiles, work tasks, allocations, completions and certificates.
• Manage monthly cyclic maintenance metrics for reporting.
• Ensure NH Service Now data is captured and entered correctly and all data accurate for all cyclic maintenance and planned night works.
• Arrange all planned night works to be distributed to the team, and the night shift report updated and sent.
• Update any job profiles or work tasks from cyclic maintenance and/or planned night works.
• Provide monthly figures to Performance Manager for reporting purposes.
• Schedule, coordinate and manage roadspace bookings for cyclic maintenance tasks to be carried out.
• Provides holiday and sick support cover for the Reactive Faults Coordinator.
• General administration tasks and any Ad Hoc duties as and when required.

What you’ll be doing

• Adhere to ‘Zero Harm’ safety process at all times.
• Raise and Manage the cyclic maintenance activities, including job profiles, work tasks, allocations, completions and certificates.
• Manage monthly cyclic maintenance metrics for reporting.
• Ensure NH Service Now data is captured and entered correctly and all data accurate for all cyclic maintenance and planned night works.
• Arrange all planned night works to be distributed to the team, and the night shift report updated and sent.
• Update any job profiles or work tasks from cyclic maintenance and/or planned night works.
• Provide monthly figures to Performance Manager for reporting purposes.
• Schedule, coordinate and manage roadspace bookings for cyclic maintenance tasks to be carried out.
• Provides holiday and sick support cover for the Reactive Faults Coordinator.
• General administration tasks and any Ad Hoc duties as and when required

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more