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Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Compassion, Communication, Teamwork, Organization, Attention To Detail, Time Management, Problem Solving
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Customer service or secretarial experience is preferred, and the ability to follow written and verbal instructions is essential.
Patient Support Specialist at Southeast Community Health Systems
Kentwood, Louisiana, United States - Full Time
Skills Needed
Customer Service, Medical Scheduling, Insurance Verification, Patient Registration, Microsoft Office, Patient Portal Management, Billing Communication, Typing
Specialization
A High School Diploma or GED is required, along with proficiency in Microsoft Office applications. Strong customer service skills and the ability to communicate in English are essential.
Patient Access Coordinator at Ascension
Mequon, Wisconsin, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Epic Software, Template Building, In Basket Management, Customer Service, Budget Monitoring, Regulatory Compliance
Specialization
Requires a high school diploma or one year of applicable job-specific experience. Preference is given to candidates with strong Epic scheduling and customer service skills.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Patient Check In/Check Out, Payment Collection, Insurance Verification, Emr Documentation, Multitasking, Conflict Resolution, Microsoft Office, Hipaa Compliance, Scheduling, Communication, Attention To Detail
Specialization
A high school diploma is required, with a preference for 1-2 years of experience in healthcare front office or customer service. Candidates should be proficient in EMR systems and possess strong communication and organizational skills.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Multitasking, Attention To Detail, Payment Collection, Microsoft Office, Problem Solving, Conflict Resolution, Hipaa Compliance, Emr Documentation, Scheduling
Specialization
Requires a high school diploma or GED with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in EMR systems and Microsoft Office is strongly preferred.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Multitasking, Attention To Detail, Payment Collection, Microsoft Office, Problem Solving, Conflict Resolution, Hipaa Compliance, Emr Documentation, Scheduling
Specialization
Requires a high school diploma or GED, with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in Microsoft Office and experience with EMR systems are strongly preferred.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Attention To Detail, Financial Collection, Microsoft Office, Problem Solving, Conflict Resolution, Emr Proficiency, Hipaa Compliance, Scheduling, Patient Care
Specialization
Requires a high school diploma or GED with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in EMR systems and Microsoft Office is strongly preferred.
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Care, Patient Transport, Environmental Services, Dietary Services, Supply Management, Communication, Compassion, Infection Control, Time Management, Interpersonal Skills, Hospitality
Specialization
Requires a high school diploma, GED, or one year of equivalent work experience. Previous experience in healthcare or customer service is preferred but not required.
Patient Access Associate 1 at Inova Health System
, , United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Patient Interviewing, Medical Documentation, Communication, Problem Solving, Workflow Improvement, Bilingual English Spanish
Specialization
Candidates must have a high school diploma or GED and at least one year of experience in customer service or a medical setting. An associate degree can be substituted for the experience requirement.
Patient Access Associate 3 at Inova
Fairfax, Virginia, United States - Full Time
Skills Needed
Patient Admissions, Patient Scheduling, Insurance Verification, Financial Counseling, Epic, Bilingual Spanish, Revenue Cycle Management, Customer Service, Authorization Requirements, Referral Management
Specialization
Requires a High School Diploma or GED and at least 2 years of experience in healthcare patient access or revenue cycle. Preference is given to candidates with 3 years of EPIC experience and bilingual proficiency in Spanish.
Experience Required
Minimum 2 year(s)
Patient & Family Concierge at UPMC
Altoona, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication, Empathy, Patient Transport, Patient Experience, Wayfinding, Inventory Management, Food Safety, Professionalism, Teamwork, Patient Privacy, Time Management
Specialization
Requires a high school diploma, GED, or one year of equivalent job experience. Candidates should possess strong communication skills and the ability to remain calm under pressure in a fast-paced healthcare environment.
New Patient Coordinator II at Orthodontic Experts LTD
Chicago, Illinois, United States - Full Time
Skills Needed
Orthodontic Procedures, Digital Scanning, X Ray Imaging, Patient Records, Sterilization, Patient Coordination, Case Acceptance, Insurance Knowledge, Computer Skills, Teamwork
Specialization
A High School Diploma or GED is required, and previous experience in a dental or orthodontic setting is preferred. Candidates must possess strong computer skills and the ability to work both independently and within a team.
Supervisor, Patient Access at Adventist Health
Paradise, California, United States - Full Time
Skills Needed
Patient Access Management, Revenue Cycle Management, Staff Supervision, Insurance Verification, Pre Registration, Performance Reviews, Budgeting, Recruiting, Coaching, Strategic Alignment, Process Improvement, Technical Leadership
Specialization
Requires a Bachelor's degree or equivalent experience, with a preference for five years of patient access experience. A Certified Revenue Cycle Representative (CRCR) certification is preferred.
Experience Required
Minimum 5 year(s)
Patient & Provider Liaison at Suite Life Medical PC
Warwick, Rhode Island, United States - Full Time
Skills Needed
Business Development, Relationship Management, Healthcare Sales, Referral Coordination, Crm Documentation, Interpersonal Communication, Territory Planning, Insurance Verification, Prior Authorization, Patient Coordination, Public Speaking, Strategic Planning
Specialization
Requires prior experience in sales, business development, or a liaison role, preferably within a medical or physician office setting. A degree (Bachelor's, Associate, or clinical) and established relationships within the local healthcare community are preferred.
Experience Required
Minimum 2 year(s)
Lead Patient Driver - PACE at Providence Medical Grp.
Napa, California, United States - Full Time
Skills Needed
Passenger Transportation, Route Coordination, Scheduling, Customer Service, Leadership, First Aid, Defensive Driving, Vehicle Compliance, Documentation, Patient Care, Communication, Teamwork
Specialization
Requires 4 years of passenger transportation experience and a California Class B driver's license. Candidates must complete First Aid, defensive driving, and passenger assistance training.
Experience Required
Minimum 2 year(s)
Patient Support Specialist at Southeast Community Health Systems
Zachary, Louisiana, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Verification, Microsoft Office, Medical Billing, Patient Portal Management, Typing
Specialization
A High School Diploma or GED is required, along with proficiency in Microsoft Office applications. Strong communication skills in English are essential, and the ability to type 40 wpm is desired.
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Transport, Environmental Services, Dietary Services, Supply Management, Communication, Compassion, Time Management, Patient Confidentiality, Sanitation, Inventory Management, Interpersonal Skills
Specialization
Requires a high school diploma, GED, or one year of equivalent work experience. Previous experience in healthcare or customer service is preferred but not required.
Reg Nurse CC Inpatient PRN at Vanderbilt University Medical Center
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Assessment, Patient Education, Care Planning, Evidence Based Practice, Nursing Process, Clinical Data Gathering, Patient Interviewing, Physical Examination, Interdisciplinary Collaboration, Problem Solving, Compassionate Care, Safety Compliance
Specialization
Requires a Registered Nurse license and graduation from an approved discipline-specific program. A minimum of 1 year of relevant work experience is expected.
Registered Nurse Inpatient at Mary and Vitas
West Allis, Wisconsin, United States - Full Time
Skills Needed
Patient Assessment, Care Coordination, Hospice Care, Interdisciplinary Collaboration, Clinical Nursing, Patient Advocacy, Bereavement Support, Care Planning
Specialization
The candidate must be a Registered Nurse capable of implementing interdisciplinary plans of care. Professionalism, collaboration, and a commitment to compassion in end-of-life care are required.
Experience Required
Minimum 2 year(s)
Clinical Nurse B-Inpatient at Loma Linda
Murrieta, California, United States - Full Time
Skills Needed
Patient Assessment, Care Planning, Critical Care Nursing, Clinical Documentation, Patient Centered Care, Supervision, Delegation, Interpersonal Skills, Critical Thinking, Problem Solving, Electronic Medical Records, Patient Care Equipment Calibration
Specialization
Requires a Bachelor of Science in Nursing (BSN), a minimum of one year of experience, and an active California RN license. Must hold BLS certification from the American Heart Association.
Experience Required
Minimum 2 year(s)
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States -
Full Time


Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Compassion, Communication, Teamwork, Organization, Attention to Detail, Time Management, Problem Solving

Industry

Hospitals and Health Care

Description
If you are looking for a healthcare career that provides plenty of opportunity for growth and development, we invite you to explore this opportunity today! This is a great entry-level position for anyone looking to break into the world of healthcare! UPMC Western Maryland is looking for a compassionate and service-oriented individual to support our 6 West Orthopedic Unit! This is a part-time, 24 hour/week position working 6:30 am - 3:00 pm. Position will include rotating weekends and holidays. Customer service or secretarial experience is preferred. Candidate will be placed in appropriate job title based on experience. UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community. The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and remove if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, and routinely freshen and restock supplies in the family lounge. General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon the unit may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort - Don't Direct, Own Your Zone) when performing all job responsibilities. Access to medications is limited to the distribution of the medication to the nurse. *Performs in accordance with all other system-wide competencies/behaviors.* Performs other duties as assigned. Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus but not required. Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient & Family Concierge is responsible for providing compassionate service and support to patients, families, and visitors during their hospital stay. They assist with destination coordination, environmental services, dietary needs, transportation, and supply management to enhance the patient experience.
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Compassion, Communication, Teamwork, Organization, Attention To Detail, Time Management, Problem Solving
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Customer service or secretarial experience is preferred, and the ability to follow written and verbal instructions is essential.
Patient Support Specialist at Southeast Community Health Systems
Kentwood, Louisiana, United States - Full Time
Skills Needed
Customer Service, Medical Scheduling, Insurance Verification, Patient Registration, Microsoft Office, Patient Portal Management, Billing Communication, Typing
Specialization
A High School Diploma or GED is required, along with proficiency in Microsoft Office applications. Strong customer service skills and the ability to communicate in English are essential.
Patient Access Coordinator at Ascension
Mequon, Wisconsin, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Epic Software, Template Building, In Basket Management, Customer Service, Budget Monitoring, Regulatory Compliance
Specialization
Requires a high school diploma or one year of applicable job-specific experience. Preference is given to candidates with strong Epic scheduling and customer service skills.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Patient Check In/Check Out, Payment Collection, Insurance Verification, Emr Documentation, Multitasking, Conflict Resolution, Microsoft Office, Hipaa Compliance, Scheduling, Communication, Attention To Detail
Specialization
A high school diploma is required, with a preference for 1-2 years of experience in healthcare front office or customer service. Candidates should be proficient in EMR systems and possess strong communication and organizational skills.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Multitasking, Attention To Detail, Payment Collection, Microsoft Office, Problem Solving, Conflict Resolution, Hipaa Compliance, Emr Documentation, Scheduling
Specialization
Requires a high school diploma or GED with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in EMR systems and Microsoft Office is strongly preferred.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Customer Service, Multitasking, Attention To Detail, Payment Collection, Microsoft Office, Problem Solving, Conflict Resolution, Hipaa Compliance, Emr Documentation, Scheduling
Specialization
Requires a high school diploma or GED, with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in Microsoft Office and experience with EMR systems are strongly preferred.
Patient Access Coordinator at PT Solutions
, , - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Attention To Detail, Financial Collection, Microsoft Office, Problem Solving, Conflict Resolution, Emr Proficiency, Hipaa Compliance, Scheduling, Patient Care
Specialization
Requires a high school diploma or GED with a preference for 1-2 years of customer service or healthcare front office experience. Proficiency in EMR systems and Microsoft Office is strongly preferred.
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Care, Patient Transport, Environmental Services, Dietary Services, Supply Management, Communication, Compassion, Infection Control, Time Management, Interpersonal Skills, Hospitality
Specialization
Requires a high school diploma, GED, or one year of equivalent work experience. Previous experience in healthcare or customer service is preferred but not required.
Patient Access Associate 1 at Inova Health System
, , United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Patient Interviewing, Medical Documentation, Communication, Problem Solving, Workflow Improvement, Bilingual English Spanish
Specialization
Candidates must have a high school diploma or GED and at least one year of experience in customer service or a medical setting. An associate degree can be substituted for the experience requirement.
Patient Access Associate 3 at Inova
Fairfax, Virginia, United States - Full Time
Skills Needed
Patient Admissions, Patient Scheduling, Insurance Verification, Financial Counseling, Epic, Bilingual Spanish, Revenue Cycle Management, Customer Service, Authorization Requirements, Referral Management
Specialization
Requires a High School Diploma or GED and at least 2 years of experience in healthcare patient access or revenue cycle. Preference is given to candidates with 3 years of EPIC experience and bilingual proficiency in Spanish.
Experience Required
Minimum 2 year(s)
Patient & Family Concierge at UPMC
Altoona, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication, Empathy, Patient Transport, Patient Experience, Wayfinding, Inventory Management, Food Safety, Professionalism, Teamwork, Patient Privacy, Time Management
Specialization
Requires a high school diploma, GED, or one year of equivalent job experience. Candidates should possess strong communication skills and the ability to remain calm under pressure in a fast-paced healthcare environment.
New Patient Coordinator II at Orthodontic Experts LTD
Chicago, Illinois, United States - Full Time
Skills Needed
Orthodontic Procedures, Digital Scanning, X Ray Imaging, Patient Records, Sterilization, Patient Coordination, Case Acceptance, Insurance Knowledge, Computer Skills, Teamwork
Specialization
A High School Diploma or GED is required, and previous experience in a dental or orthodontic setting is preferred. Candidates must possess strong computer skills and the ability to work both independently and within a team.
Supervisor, Patient Access at Adventist Health
Paradise, California, United States - Full Time
Skills Needed
Patient Access Management, Revenue Cycle Management, Staff Supervision, Insurance Verification, Pre Registration, Performance Reviews, Budgeting, Recruiting, Coaching, Strategic Alignment, Process Improvement, Technical Leadership
Specialization
Requires a Bachelor's degree or equivalent experience, with a preference for five years of patient access experience. A Certified Revenue Cycle Representative (CRCR) certification is preferred.
Experience Required
Minimum 5 year(s)
Patient & Provider Liaison at Suite Life Medical PC
Warwick, Rhode Island, United States - Full Time
Skills Needed
Business Development, Relationship Management, Healthcare Sales, Referral Coordination, Crm Documentation, Interpersonal Communication, Territory Planning, Insurance Verification, Prior Authorization, Patient Coordination, Public Speaking, Strategic Planning
Specialization
Requires prior experience in sales, business development, or a liaison role, preferably within a medical or physician office setting. A degree (Bachelor's, Associate, or clinical) and established relationships within the local healthcare community are preferred.
Experience Required
Minimum 2 year(s)
Lead Patient Driver - PACE at Providence Medical Grp.
Napa, California, United States - Full Time
Skills Needed
Passenger Transportation, Route Coordination, Scheduling, Customer Service, Leadership, First Aid, Defensive Driving, Vehicle Compliance, Documentation, Patient Care, Communication, Teamwork
Specialization
Requires 4 years of passenger transportation experience and a California Class B driver's license. Candidates must complete First Aid, defensive driving, and passenger assistance training.
Experience Required
Minimum 2 year(s)
Patient Support Specialist at Southeast Community Health Systems
Zachary, Louisiana, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Verification, Microsoft Office, Medical Billing, Patient Portal Management, Typing
Specialization
A High School Diploma or GED is required, along with proficiency in Microsoft Office applications. Strong communication skills in English are essential, and the ability to type 40 wpm is desired.
Patient & Family Concierge at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Transport, Environmental Services, Dietary Services, Supply Management, Communication, Compassion, Time Management, Patient Confidentiality, Sanitation, Inventory Management, Interpersonal Skills
Specialization
Requires a high school diploma, GED, or one year of equivalent work experience. Previous experience in healthcare or customer service is preferred but not required.
Reg Nurse CC Inpatient PRN at Vanderbilt University Medical Center
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Assessment, Patient Education, Care Planning, Evidence Based Practice, Nursing Process, Clinical Data Gathering, Patient Interviewing, Physical Examination, Interdisciplinary Collaboration, Problem Solving, Compassionate Care, Safety Compliance
Specialization
Requires a Registered Nurse license and graduation from an approved discipline-specific program. A minimum of 1 year of relevant work experience is expected.
Registered Nurse Inpatient at Mary and Vitas
West Allis, Wisconsin, United States - Full Time
Skills Needed
Patient Assessment, Care Coordination, Hospice Care, Interdisciplinary Collaboration, Clinical Nursing, Patient Advocacy, Bereavement Support, Care Planning
Specialization
The candidate must be a Registered Nurse capable of implementing interdisciplinary plans of care. Professionalism, collaboration, and a commitment to compassion in end-of-life care are required.
Experience Required
Minimum 2 year(s)
Clinical Nurse B-Inpatient at Loma Linda
Murrieta, California, United States - Full Time
Skills Needed
Patient Assessment, Care Planning, Critical Care Nursing, Clinical Documentation, Patient Centered Care, Supervision, Delegation, Interpersonal Skills, Critical Thinking, Problem Solving, Electronic Medical Records, Patient Care Equipment Calibration
Specialization
Requires a Bachelor of Science in Nursing (BSN), a minimum of one year of experience, and an active California RN license. Must hold BLS certification from the American Heart Association.
Experience Required
Minimum 2 year(s)
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