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Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Patient Experience Manager at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States - Full Time
Skills Needed
Customer Service, Leadership, Call Center Management, Analytical Skills, Interpersonal Skills, Conflict Resolution, Teamwork, Empathy, Listening, Presentation Skills, Prioritization, Medical Terminology, Insurance Knowledge, Emr Systems, Coaching, Problem Solving
Specialization
Knowledge of orthopedic terminology and administrative practices in a medical setting is preferred. A bachelor's degree is preferred, along with 3-5 years of customer service experience and 2 years in a leadership position in a clinical/medical call center.
Experience Required
Minimum 5 year(s)
Patient Support Specialist at Complete Health
Rapid City, South Dakota, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Multitasking, Attention To Detail, Customer Service, Empathy, Technology Proficiency, Dental Office Experience
Specialization
A high school diploma is required, along with intermediate computer skills. Previous dental office or healthcare experience is preferred, but training is available for the right candidate.
Patient Success Specialist at Natera
, , United States - Full Time
Skills Needed
Customer Service, Medical Billing, Coding, Problem Solving, Salesforce.Com, Medicare Practices, Medicaid Practices, Call Center Experience, Organization, Multi Tasking, Data Analysis, Hipaa Compliance, Communication, Logistics Coordination, Escalation Management, Patient Outreach
Specialization
Candidates must have a bachelor's degree or equivalent experience, along with a minimum of 2 years in a call center environment and experience with medical billing and coding. Strong customer service skills and knowledge of Medicare and Medicaid practices are essential.
Experience Required
Minimum 2 year(s)
Patient Account Specialist at Lake Butler Hospital
, Florida, United States - Full Time
Skills Needed
Patient Account Management, Collections, Insurance Knowledge, Communication Skills, Attention To Detail, Record Keeping, Medical Terminology, Computer Skills, Microsoft Office, Typing Skills, 10 Key Calculator, Confidentiality, Customer Service, Self Starter, Flexibility, Maturity
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 3 years of experience in a medical or hospital setting, particularly in registration, collections, and insurance.
Experience Required
Minimum 2 year(s)
LPN / RN Outpatient, Foley at AltaPointe Health
Foley, Alabama, USA - Full Time
Skills Needed
Writing, Crisis Intervention, Documentation, Im, Cultural Diversity, Psychiatric Care, Medical Terminology, Tobacco, Demonstration, Physical Health, Paperwork, Behavior Management, Interventions
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Accounts Associate at Atrium Health
Charlotte, NC 28208, USA - Full Time
Skills Needed
Financial Services, Ged, Outlook, Excel
Qualification
Diploma
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Care, Confidentiality, Manual Handling, Infection Control, Teamwork, Flexibility
Specialization
Candidates should ensure confidentiality and observe manual handling and infection control regulations. A willingness to work in a hospital environment with sick people and a flexible attitude is essential.
Outpatient Reception Clerk at The Newcastle upon Tyne Hospitals NHS Foundation Trust
NUTN4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Excellent Communication Skills, Commitment To Patient Care, Energy And Drive, Interest In Skill Development, Certificate Iii In Health, Computer Literacy Skills, Safe Radiation Working Practices, Teamwork, Patient Transport, Infectious Cleaning
Specialization
Candidates should have a Certificate III in Health (Patient Services) and demonstrate excellent communication skills. A commitment to safe working practices and the ability to work as part of a team are also essential.
Supervisor, Patient Access at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Teamwork, Public Relations, Adaptability, Multi Tasking, Medical Terminology, Billing/Collection Knowledge, Emtala Guidelines, Patient Financial Communication, Epic Familiarity, Revenue Cycle Experience, Patient Access Experience, Emergency Situations Handling, Organizational Skills
Specialization
Candidates must have two years of experience in revenue cycle, clinic, or hospital patient access, with one year of lead experience as a substitute. Familiarity with EPIC or similar electronic medical records and knowledge of relevant regulations is required.
Experience Required
Minimum 2 year(s)
Patient Access Coordinator at Brown Medicine
Fall River, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Patient Access Tools, Insurance Verification, Financial Responsibility, Medical Terminology, Teamwork, Problem Solving
Specialization
Candidates should have 1-2 years of experience in a healthcare setting and familiarity with patient access tools and technologies. A high school diploma is required, with preference for those who have completed a Medical Assistant or Medical Terminology course.
Patient & Family Concierge at UPMC
, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Destination Coordination, Environmental Services, Dietary Services, Transportation Services, Supply Management, Equipment Management, Patient Mobility, Bed Management, Meal Delivery, Customer Service, Communication, Organization, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience. Previous healthcare or customer service experience is preferred but not required.
Patient Liaison Specialist at GoodMind Therapeutics
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Financial Advocate at UPMC
Pittsburgh, PA 15213, USA - Full Time
Skills Needed
Clearances, Leadership Skills, Medipac, Licensure, Computer Skills, Epic, Customer Service Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States -
Full Time


Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Attention to Detail, Communication, Problem Solving, HIPAA Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi-line Phone System, Medical Assistant Duties

Industry

Hospitals and Health Care

Description
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
Responsibilities
The Patient Service Specialist greets patients, manages patient registration and scheduling, and provides excellent customer service. This role also involves handling administrative tasks and ensuring compliance with HIPAA guidelines.
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Patient Experience Manager at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States - Full Time
Skills Needed
Customer Service, Leadership, Call Center Management, Analytical Skills, Interpersonal Skills, Conflict Resolution, Teamwork, Empathy, Listening, Presentation Skills, Prioritization, Medical Terminology, Insurance Knowledge, Emr Systems, Coaching, Problem Solving
Specialization
Knowledge of orthopedic terminology and administrative practices in a medical setting is preferred. A bachelor's degree is preferred, along with 3-5 years of customer service experience and 2 years in a leadership position in a clinical/medical call center.
Experience Required
Minimum 5 year(s)
Patient Support Specialist at Complete Health
Rapid City, South Dakota, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Multitasking, Attention To Detail, Customer Service, Empathy, Technology Proficiency, Dental Office Experience
Specialization
A high school diploma is required, along with intermediate computer skills. Previous dental office or healthcare experience is preferred, but training is available for the right candidate.
Patient Success Specialist at Natera
, , United States - Full Time
Skills Needed
Customer Service, Medical Billing, Coding, Problem Solving, Salesforce.Com, Medicare Practices, Medicaid Practices, Call Center Experience, Organization, Multi Tasking, Data Analysis, Hipaa Compliance, Communication, Logistics Coordination, Escalation Management, Patient Outreach
Specialization
Candidates must have a bachelor's degree or equivalent experience, along with a minimum of 2 years in a call center environment and experience with medical billing and coding. Strong customer service skills and knowledge of Medicare and Medicaid practices are essential.
Experience Required
Minimum 2 year(s)
Patient Account Specialist at Lake Butler Hospital
, Florida, United States - Full Time
Skills Needed
Patient Account Management, Collections, Insurance Knowledge, Communication Skills, Attention To Detail, Record Keeping, Medical Terminology, Computer Skills, Microsoft Office, Typing Skills, 10 Key Calculator, Confidentiality, Customer Service, Self Starter, Flexibility, Maturity
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 3 years of experience in a medical or hospital setting, particularly in registration, collections, and insurance.
Experience Required
Minimum 2 year(s)
LPN / RN Outpatient, Foley at AltaPointe Health
Foley, Alabama, USA - Full Time
Skills Needed
Writing, Crisis Intervention, Documentation, Im, Cultural Diversity, Psychiatric Care, Medical Terminology, Tobacco, Demonstration, Physical Health, Paperwork, Behavior Management, Interventions
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Accounts Associate at Atrium Health
Charlotte, NC 28208, USA - Full Time
Skills Needed
Financial Services, Ged, Outlook, Excel
Qualification
Diploma
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Care, Confidentiality, Manual Handling, Infection Control, Teamwork, Flexibility
Specialization
Candidates should ensure confidentiality and observe manual handling and infection control regulations. A willingness to work in a hospital environment with sick people and a flexible attitude is essential.
Outpatient Reception Clerk at The Newcastle upon Tyne Hospitals NHS Foundation Trust
NUTN4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Excellent Communication Skills, Commitment To Patient Care, Energy And Drive, Interest In Skill Development, Certificate Iii In Health, Computer Literacy Skills, Safe Radiation Working Practices, Teamwork, Patient Transport, Infectious Cleaning
Specialization
Candidates should have a Certificate III in Health (Patient Services) and demonstrate excellent communication skills. A commitment to safe working practices and the ability to work as part of a team are also essential.
Supervisor, Patient Access at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Teamwork, Public Relations, Adaptability, Multi Tasking, Medical Terminology, Billing/Collection Knowledge, Emtala Guidelines, Patient Financial Communication, Epic Familiarity, Revenue Cycle Experience, Patient Access Experience, Emergency Situations Handling, Organizational Skills
Specialization
Candidates must have two years of experience in revenue cycle, clinic, or hospital patient access, with one year of lead experience as a substitute. Familiarity with EPIC or similar electronic medical records and knowledge of relevant regulations is required.
Experience Required
Minimum 2 year(s)
Patient Access Coordinator at Brown Medicine
Fall River, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Patient Access Tools, Insurance Verification, Financial Responsibility, Medical Terminology, Teamwork, Problem Solving
Specialization
Candidates should have 1-2 years of experience in a healthcare setting and familiarity with patient access tools and technologies. A high school diploma is required, with preference for those who have completed a Medical Assistant or Medical Terminology course.
Patient & Family Concierge at UPMC
, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Destination Coordination, Environmental Services, Dietary Services, Transportation Services, Supply Management, Equipment Management, Patient Mobility, Bed Management, Meal Delivery, Customer Service, Communication, Organization, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience. Previous healthcare or customer service experience is preferred but not required.
Patient Liaison Specialist at GoodMind Therapeutics
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Financial Advocate at UPMC
Pittsburgh, PA 15213, USA - Full Time
Skills Needed
Clearances, Leadership Skills, Medipac, Licensure, Computer Skills, Epic, Customer Service Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
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