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Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Support Specialist at Southeast Community Health Systems
Independence, Louisiana, United States - Full Time
Skills Needed
Customer Service, Scheduling, Insurance Verification, Microsoft Office, Communication, Typing
Specialization
A high school diploma or GED is required, along with proficiency in Microsoft Office applications. Excellent customer service skills and the ability to communicate in English are essential.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Interaction
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Education
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Typing, Problem Solving, Communication, Data Entry, Billing Functions, Compliance, Teamwork, Interpersonal Skills, Organizational Skills, Attention To Detail, Technology Proficiency
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate’s degree with one year of experience, or a bachelor’s degree. Preferred qualifications include knowledge of medical terminology and strong customer service skills.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Insurance Processing, Communication, Problem Solving, Technology Use, Confidentiality, Way Finding, Mychart, Appointment Pass, Teamwork, Attention To Detail, Professionalism, Compassion, Adaptability
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Processing, Way Finding, Problem Solving, Communication, Technology Utilization, Confidentiality, Patient Education, Data Entry, Team Collaboration, Time Management, Dexterity, Visual Acuity, Multitasking
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology.
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Patient Experience Manager at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States - Full Time
Skills Needed
Customer Service, Leadership, Call Center Management, Analytical Skills, Interpersonal Skills, Conflict Resolution, Teamwork, Empathy, Listening, Presentation Skills, Prioritization, Medical Terminology, Insurance Knowledge, Emr Systems, Coaching, Problem Solving
Specialization
Knowledge of orthopedic terminology and administrative practices in a medical setting is preferred. A bachelor's degree is preferred, along with 3-5 years of customer service experience and 2 years in a leadership position in a clinical/medical call center.
Experience Required
Minimum 5 year(s)
Patient Support Specialist at Complete Health
Rapid City, South Dakota, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Multitasking, Attention To Detail, Customer Service, Empathy, Technology Proficiency, Dental Office Experience
Specialization
A high school diploma is required, along with intermediate computer skills. Previous dental office or healthcare experience is preferred, but training is available for the right candidate.
Patient Success Specialist at Natera
, , United States - Full Time
Skills Needed
Customer Service, Medical Billing, Coding, Problem Solving, Salesforce.Com, Medicare Practices, Medicaid Practices, Call Center Experience, Organization, Multi Tasking, Data Analysis, Hipaa Compliance, Communication, Logistics Coordination, Escalation Management, Patient Outreach
Specialization
Candidates must have a bachelor's degree or equivalent experience, along with a minimum of 2 years in a call center environment and experience with medical billing and coding. Strong customer service skills and knowledge of Medicare and Medicaid practices are essential.
Experience Required
Minimum 2 year(s)
Patient Account Specialist at Lake Butler Hospital
, Florida, United States - Full Time
Skills Needed
Patient Account Management, Collections, Insurance Knowledge, Communication Skills, Attention To Detail, Record Keeping, Medical Terminology, Computer Skills, Microsoft Office, Typing Skills, 10 Key Calculator, Confidentiality, Customer Service, Self Starter, Flexibility, Maturity
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 3 years of experience in a medical or hospital setting, particularly in registration, collections, and insurance.
Experience Required
Minimum 2 year(s)
LPN / RN Outpatient, Foley at AltaPointe Health
Foley, Alabama, USA - Full Time
Skills Needed
Writing, Crisis Intervention, Documentation, Im, Cultural Diversity, Psychiatric Care, Medical Terminology, Tobacco, Demonstration, Physical Health, Paperwork, Behavior Management, Interventions
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Accounts Associate at Atrium Health
Charlotte, NC 28208, USA - Full Time
Skills Needed
Financial Services, Ged, Outlook, Excel
Qualification
Diploma
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Care, Confidentiality, Manual Handling, Infection Control, Teamwork, Flexibility
Specialization
Candidates should ensure confidentiality and observe manual handling and infection control regulations. A willingness to work in a hospital environment with sick people and a flexible attitude is essential.
Patient Service Specialist at Cleveland Clinic
, , United States -
Full Time


Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry

Industry

Hospitals and Health Care

Description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Patient Service Specialist Location Cleveland Facility Cleveland Clinic Main Campus Department Job Code B15028 Shift Days Schedule 8:00am-4:30pm Job Summary Job Details Patient Service Specialist Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works 6:30AM-3:00PM, 8:00AM – 4:30PM or 8:30AM-5:00PM: based on staffing needs. A caregiver who excels in this role will: Provide a comprehensive, proactive and “Patients First” experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model. Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information. Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree. Preferred qualifications for the ideal future caregiver include: Knowledge of medical terminology. Strong customer service background. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Requires extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Must be able to navigate various locations and function in a fast-paced, hectic environment. Ability to lift and transport up to 25 pounds. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.
Responsibilities
Patient Service Specialists deliver exceptional experiences for patients and their families, ensuring a proactive 'Patients First' approach. They perform various administrative tasks including patient registration, scheduling, and resolving patient issues.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Support Specialist at Southeast Community Health Systems
Independence, Louisiana, United States - Full Time
Skills Needed
Customer Service, Scheduling, Insurance Verification, Microsoft Office, Communication, Typing
Specialization
A high school diploma or GED is required, along with proficiency in Microsoft Office applications. Excellent customer service skills and the ability to communicate in English are essential.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Interaction
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Education
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Typing, Problem Solving, Communication, Data Entry, Billing Functions, Compliance, Teamwork, Interpersonal Skills, Organizational Skills, Attention To Detail, Technology Proficiency
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate’s degree with one year of experience, or a bachelor’s degree. Preferred qualifications include knowledge of medical terminology and strong customer service skills.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Insurance Processing, Communication, Problem Solving, Technology Use, Confidentiality, Way Finding, Mychart, Appointment Pass, Teamwork, Attention To Detail, Professionalism, Compassion, Adaptability
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Processing, Way Finding, Problem Solving, Communication, Technology Utilization, Confidentiality, Patient Education, Data Entry, Team Collaboration, Time Management, Dexterity, Visual Acuity, Multitasking
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology.
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Patient Experience Manager at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States - Full Time
Skills Needed
Customer Service, Leadership, Call Center Management, Analytical Skills, Interpersonal Skills, Conflict Resolution, Teamwork, Empathy, Listening, Presentation Skills, Prioritization, Medical Terminology, Insurance Knowledge, Emr Systems, Coaching, Problem Solving
Specialization
Knowledge of orthopedic terminology and administrative practices in a medical setting is preferred. A bachelor's degree is preferred, along with 3-5 years of customer service experience and 2 years in a leadership position in a clinical/medical call center.
Experience Required
Minimum 5 year(s)
Patient Support Specialist at Complete Health
Rapid City, South Dakota, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Multitasking, Attention To Detail, Customer Service, Empathy, Technology Proficiency, Dental Office Experience
Specialization
A high school diploma is required, along with intermediate computer skills. Previous dental office or healthcare experience is preferred, but training is available for the right candidate.
Patient Success Specialist at Natera
, , United States - Full Time
Skills Needed
Customer Service, Medical Billing, Coding, Problem Solving, Salesforce.Com, Medicare Practices, Medicaid Practices, Call Center Experience, Organization, Multi Tasking, Data Analysis, Hipaa Compliance, Communication, Logistics Coordination, Escalation Management, Patient Outreach
Specialization
Candidates must have a bachelor's degree or equivalent experience, along with a minimum of 2 years in a call center environment and experience with medical billing and coding. Strong customer service skills and knowledge of Medicare and Medicaid practices are essential.
Experience Required
Minimum 2 year(s)
Patient Account Specialist at Lake Butler Hospital
, Florida, United States - Full Time
Skills Needed
Patient Account Management, Collections, Insurance Knowledge, Communication Skills, Attention To Detail, Record Keeping, Medical Terminology, Computer Skills, Microsoft Office, Typing Skills, 10 Key Calculator, Confidentiality, Customer Service, Self Starter, Flexibility, Maturity
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 3 years of experience in a medical or hospital setting, particularly in registration, collections, and insurance.
Experience Required
Minimum 2 year(s)
LPN / RN Outpatient, Foley at AltaPointe Health
Foley, Alabama, USA - Full Time
Skills Needed
Writing, Crisis Intervention, Documentation, Im, Cultural Diversity, Psychiatric Care, Medical Terminology, Tobacco, Demonstration, Physical Health, Paperwork, Behavior Management, Interventions
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Accounts Associate at Atrium Health
Charlotte, NC 28208, USA - Full Time
Skills Needed
Financial Services, Ged, Outlook, Excel
Qualification
Diploma
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Services Assistant at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Care, Confidentiality, Manual Handling, Infection Control, Teamwork, Flexibility
Specialization
Candidates should ensure confidentiality and observe manual handling and infection control regulations. A willingness to work in a hospital environment with sick people and a flexible attitude is essential.
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