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Team Lead, Patient Support at Knipper HEALTH
, Florida, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, Multi Tasking, Conflict Resolution, Computer Proficiency, Team Player, Training And Development, Reporting, Patient Support, Administrative Duties, Pharmacy Knowledge, Time Management, Judgment
Specialization
Candidates must have a high school diploma or equivalent, with six months of call center and administrative experience preferred. Familiarity with Microsoft Office and pharmacy or medical experience is desired.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Administrative Tasks, Patient Assistance, Confidentiality, Resource Management, Inventory Monitoring, Phone Handling, Cleaning, Organizing, Supply Management, Maintenance Reporting, Visitor Assistance, Meal Delivery, Parking Validation, Scooter Management, Public Area Maintenance
Specialization
A high school diploma or equivalent is required, or one year of previous job experience in lieu of a diploma. Clearances with renewal are also necessary for this position.
Patient & Family Concierge at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Customer Service, Communication, Teamwork, Organization, Time Management, Attention To Detail, Food Safety, Sanitation, Transportation, Telehealth, Inventory Management, Problem Solving, Compassion, Confidentiality, Haccp Principles
Specialization
Candidates must have a high school diploma or equivalent experience, with a preference for previous healthcare or customer service experience. The role requires the ability to follow instructions and a compassionate approach to patient care.
Patient Safety Associate I at Parexel
Hyderabad, Andhra Pradesh, India - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Database Searches, Literature Searches, Interpersonal Skills, Verbal Communication, Written Communication, Organizational Skills, Prioritization Skills, Team Collaboration, Client Focus, Computer Applications
Specialization
Candidates should have a degree in Pharmacy, Nursing, Life Science, or a related field, or equivalent work experience. Related experience in a healthcare environment is advantageous.
Supervisor, Patient Access at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Teamwork, Public Relations, Adaptability, Multi Tasking, Medical Terminology, Billing/Collection Knowledge, Emtala Guidelines, Patient Financial Communication, Epic Familiarity, Revenue Cycle Experience, Patient Access Experience, Emergency Situations Handling, Organizational Skills
Specialization
Candidates must have two years of experience in revenue cycle, clinic, or hospital patient access, with one year of lead experience as a substitute. Familiarity with EPIC or similar electronic medical records and knowledge of relevant regulations is required.
Experience Required
Minimum 2 year(s)
Patient Scheduler, FT, Day at Prisma Health
Greenville, South Carolina, United States - Full Time
Skills Needed
Scheduling, Patient Coordination, Medical Terminology, Communication, Telephone Equipment, Windows Proficiency
Specialization
A high school diploma or equivalent is required, along with a minimum of 3 years of experience. Familiarity with medical terminology and proficiency in telephone equipment and Windows are also required.
Experience Required
Minimum 2 year(s)
Patient Services Assistant at MyMichigan Health
Alpena, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Scheduling, Insurance Verification, Patient Registration, Payment Collection, Medical Terminology, Interpersonal Skills, Hipaa Compliance, Referral Coordination, Office Procedures, Teamwork, Communication, Computer Skills, Cash Handling, Document Management
Specialization
A high school diploma or GED is required, along with knowledge of medical terminology and office procedures typically acquired through two years of experience in a medical office. Strong interpersonal and computer skills are essential for effective communication and patient management.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service Orientation, Computer Skills, Medical Experience
Specialization
Candidates should have excellent communication and interpersonal skills, strong attention to detail, and be guest service oriented. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Advocate - PA Area at Professional Credit Service
West Chester, Pennsylvania, United States - Full Time
Skills Needed
Medical Billing, Customer Service, Problem Solving, Communication Skills, Data Entry, Analytical Skills, Multi Tasking, Insurance Claims Follow Up, Healthcare Database Programs, Compassionate Care, Payment Arrangements, Technical Skills, Patient Outreach, Call Handling, Financial Care, Kpi Management
Specialization
Candidates must have a minimum of 1-year medical billing experience and a dedicated, quiet workspace at home. A personal cell phone and a reliable internet connection are also required.
Patient Advocate - PA Area at Professional Credit Service
West Chester, Pennsylvania, United States - Full Time
Skills Needed
Medical Billing, Customer Service, Problem Solving, Communication Skills, Data Entry, Analytical Skills, Multi Tasking, Insurance Claims Follow Up, Healthcare Database Programs, Empathy, Technology Utilization, Patient Outreach, Account Management, Payment Arrangements, Call Handling, Professionalism
Specialization
Candidates should have a minimum of 1-year medical billing experience and a dedicated quiet workspace at home. A personal cell phone and a reliable internet connection are also required.
Patient Access Coordinator at Brown Medicine
Fall River, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Patient Access Tools, Insurance Verification, Financial Responsibility, Medical Terminology, Teamwork, Problem Solving
Specialization
Candidates should have 1-2 years of experience in a healthcare setting and familiarity with patient access tools and technologies. A high school diploma is required, with preference for those who have completed a Medical Assistant or Medical Terminology course.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Typing, Problem Solving, Communication, Data Entry, Billing Functions, Compliance, Teamwork, Interpersonal Skills, Organizational Skills, Attention To Detail, Technology Proficiency
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate’s degree with one year of experience, or a bachelor’s degree. Preferred qualifications include knowledge of medical terminology and strong customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Assistant at MyMichigan Health
Sault Ste. Marie, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Medical Terminology, Interpersonal Skills, Insurance Verification, Appointment Scheduling, Payment Collection, Hipaa Compliance, Teamwork, Communication, Patient Registration, Referral Coordination, Office Procedures, Document Management, Cash Handling, Technology Competency
Specialization
Candidates must have a high school diploma or GED and knowledge of medical office policies and procedures, typically acquired through two years of experience in a medical setting. Strong interpersonal and computer skills are also required.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at University of Vermont Health Network
Burlington, Vermont, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Clinical Setting, Medical Office, Patient Experience, Care Team Support
Specialization
A high school diploma or equivalent is required, with coursework in administrative or medical sciences preferred. Proven customer service experience is necessary, and experience in a clinical or administrative setting is preferred.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Processing, Way Finding, Problem Solving, Communication, Technology Utilization, Confidentiality, Patient Education, Data Entry, Team Collaboration, Time Management, Dexterity, Visual Acuity, Multitasking
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Patient Services Assistant at MyMichigan Health
Tawas Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Scheduling, Insurance Verification, Patient Registration, Medical Terminology, Interpersonal Skills, Hipaa Compliance, Payment Processing, Referral Coordination, Office Procedures, Teamwork, Communication, Computer Skills, Cash Handling, Document Management
Specialization
Candidates should have knowledge of medical office practices and possess strong interpersonal and computer skills. A high school education or equivalent experience is required, along with familiarity with medical terminology.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
RN BU - Outpatient Surgery at Cleveland Clinic
Vero Beach, Florida, United States - Full Time
Skills Needed
Patient Care, Nursing, Medication Administration, Patient Education, Care Coordination, Monitoring, Documentation, Communication, Assessment, Discharge Planning, Team Collaboration, Bls Certification, Acute Care Experience, Compassion, Innovation, Technology
Specialization
Candidates must be graduates from an accredited nursing program and hold current RN licensure. One year of acute care RN experience is required, with a BSN preferred.
Experience Required
Minimum 2 year(s)
Team Lead, Patient Support at Knipper HEALTH
, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Communication, Interpersonal Skills, Attention to Detail, Multi-tasking, Conflict Resolution, Computer Proficiency, Team Player, Training and Development, Reporting, Patient Support, Administrative Duties, Pharmacy Knowledge, Time Management, Judgment

Industry

Pharmaceutical Manufacturing

Description
Overview YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Summary This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls and placing outgoing call to patients and physicians as assigned while providing support for our Patient Support Services Representatives. Problem solving skills are essential. Responsibilities Essential Duties and Responsibilities Answer inbound phone calls in a prompt, courteous and professional manner ensuring compliance with state and federal regulations Ensure answering inbound calls when queues are high. Focus on the smaller call centers first. Assist with training and development Assists staff with their questions and problems Able to clearly identify problem, analyze situation and rectify patient’s concerns using established procedures Provide daily / weekly / monthly reporting to Management Handle difficulties, obstacles, and challenges by resolving matters in an effective and patient manner Provide floor support Monitor chat/e-mail questions and assistance in requests Communicate and follow up in a timely manner Complete 1:1 Meetings according to directions and timelines set out by management Provide support to pharmacy through the completion of tasks including but not limited to: enrollment updates, processing payments and releasing orders, updating patient demographics, and written and verbal communication with pharmacy staff to ensure completion of prescription orders Crosstrain in all PSS functionality and display proficiency Additional duties as assigned Knowledge, Skills, and Abilities Positive attitude with excellent customer service mindset, working in a way that demonstrates a commitment to incredible service Ability to handle multiple activities or interruptions at once Ability to perform repetitious work accurately Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management Work independently with little supervision and meet daily deadlines Able to work under pressure; ability to multi-task; strong attention to detail Creative problem solver and effective with conflict resolution Computer proficiency to navigate required databases and operate in required software packages Excellent communication skills, both written and verbal Strong interpersonal skills Interested in working with people with a strong desire to resolve problems Ability to work flexible hours as needed Ability to sit at computer using phone and headset for length of shift (with breaks and lunch away from desk) Strong skills in the use of good judgement and best practices Qualifications Education and Experience This position requires a high school diploma or equivalent. Having post high school or specialized training is a plus. Candidates should have six months of call center experience and six months of administrative duties experience. Candidates with pharmacy or medical experience are desired. Candidates must be familiar with Microsoft Word, Excel and Outlook. Preferred 6 months PSS experience. Work Environment / Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. EOE M/F/D/V

How To Apply:

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Responsibilities
The Team Lead, Patient Support is responsible for enhancing patient satisfaction by managing incoming and outgoing calls, providing support to Patient Support Services Representatives, and resolving patient concerns. This role also includes training staff, monitoring communication channels, and ensuring compliance with regulations.
Team Lead, Patient Support at Knipper HEALTH
, Florida, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, Multi Tasking, Conflict Resolution, Computer Proficiency, Team Player, Training And Development, Reporting, Patient Support, Administrative Duties, Pharmacy Knowledge, Time Management, Judgment
Specialization
Candidates must have a high school diploma or equivalent, with six months of call center and administrative experience preferred. Familiarity with Microsoft Office and pharmacy or medical experience is desired.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Administrative Tasks, Patient Assistance, Confidentiality, Resource Management, Inventory Monitoring, Phone Handling, Cleaning, Organizing, Supply Management, Maintenance Reporting, Visitor Assistance, Meal Delivery, Parking Validation, Scooter Management, Public Area Maintenance
Specialization
A high school diploma or equivalent is required, or one year of previous job experience in lieu of a diploma. Clearances with renewal are also necessary for this position.
Patient & Family Concierge at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Customer Service, Communication, Teamwork, Organization, Time Management, Attention To Detail, Food Safety, Sanitation, Transportation, Telehealth, Inventory Management, Problem Solving, Compassion, Confidentiality, Haccp Principles
Specialization
Candidates must have a high school diploma or equivalent experience, with a preference for previous healthcare or customer service experience. The role requires the ability to follow instructions and a compassionate approach to patient care.
Patient Safety Associate I at Parexel
Hyderabad, Andhra Pradesh, India - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Database Searches, Literature Searches, Interpersonal Skills, Verbal Communication, Written Communication, Organizational Skills, Prioritization Skills, Team Collaboration, Client Focus, Computer Applications
Specialization
Candidates should have a degree in Pharmacy, Nursing, Life Science, or a related field, or equivalent work experience. Related experience in a healthcare environment is advantageous.
Supervisor, Patient Access at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Teamwork, Public Relations, Adaptability, Multi Tasking, Medical Terminology, Billing/Collection Knowledge, Emtala Guidelines, Patient Financial Communication, Epic Familiarity, Revenue Cycle Experience, Patient Access Experience, Emergency Situations Handling, Organizational Skills
Specialization
Candidates must have two years of experience in revenue cycle, clinic, or hospital patient access, with one year of lead experience as a substitute. Familiarity with EPIC or similar electronic medical records and knowledge of relevant regulations is required.
Experience Required
Minimum 2 year(s)
Patient Scheduler, FT, Day at Prisma Health
Greenville, South Carolina, United States - Full Time
Skills Needed
Scheduling, Patient Coordination, Medical Terminology, Communication, Telephone Equipment, Windows Proficiency
Specialization
A high school diploma or equivalent is required, along with a minimum of 3 years of experience. Familiarity with medical terminology and proficiency in telephone equipment and Windows are also required.
Experience Required
Minimum 2 year(s)
Patient Services Assistant at MyMichigan Health
Alpena, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Scheduling, Insurance Verification, Patient Registration, Payment Collection, Medical Terminology, Interpersonal Skills, Hipaa Compliance, Referral Coordination, Office Procedures, Teamwork, Communication, Computer Skills, Cash Handling, Document Management
Specialization
A high school diploma or GED is required, along with knowledge of medical terminology and office procedures typically acquired through two years of experience in a medical office. Strong interpersonal and computer skills are essential for effective communication and patient management.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service Orientation, Computer Skills, Medical Experience
Specialization
Candidates should have excellent communication and interpersonal skills, strong attention to detail, and be guest service oriented. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Advocate - PA Area at Professional Credit Service
West Chester, Pennsylvania, United States - Full Time
Skills Needed
Medical Billing, Customer Service, Problem Solving, Communication Skills, Data Entry, Analytical Skills, Multi Tasking, Insurance Claims Follow Up, Healthcare Database Programs, Compassionate Care, Payment Arrangements, Technical Skills, Patient Outreach, Call Handling, Financial Care, Kpi Management
Specialization
Candidates must have a minimum of 1-year medical billing experience and a dedicated, quiet workspace at home. A personal cell phone and a reliable internet connection are also required.
Patient Advocate - PA Area at Professional Credit Service
West Chester, Pennsylvania, United States - Full Time
Skills Needed
Medical Billing, Customer Service, Problem Solving, Communication Skills, Data Entry, Analytical Skills, Multi Tasking, Insurance Claims Follow Up, Healthcare Database Programs, Empathy, Technology Utilization, Patient Outreach, Account Management, Payment Arrangements, Call Handling, Professionalism
Specialization
Candidates should have a minimum of 1-year medical billing experience and a dedicated quiet workspace at home. A personal cell phone and a reliable internet connection are also required.
Patient Access Coordinator at Brown Medicine
Fall River, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Patient Access Tools, Insurance Verification, Financial Responsibility, Medical Terminology, Teamwork, Problem Solving
Specialization
Candidates should have 1-2 years of experience in a healthcare setting and familiarity with patient access tools and technologies. A high school diploma is required, with preference for those who have completed a Medical Assistant or Medical Terminology course.
Research Patient Recruiter at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Oncology Research, Informed Consent, Communication, Interpersonal Skills, Data Collection
Specialization
High School Diploma or Equivalent is required, while a Bachelor's Degree in a healthcare-related field is preferred. Candidates should have at least 1 year of experience in oncology research and patient recruitment.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Typing, Problem Solving, Communication, Data Entry, Billing Functions, Compliance, Teamwork, Interpersonal Skills, Organizational Skills, Attention To Detail, Technology Proficiency
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate’s degree with one year of experience, or a bachelor’s degree. Preferred qualifications include knowledge of medical terminology and strong customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Assistant at MyMichigan Health
Sault Ste. Marie, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Medical Terminology, Interpersonal Skills, Insurance Verification, Appointment Scheduling, Payment Collection, Hipaa Compliance, Teamwork, Communication, Patient Registration, Referral Coordination, Office Procedures, Document Management, Cash Handling, Technology Competency
Specialization
Candidates must have a high school diploma or GED and knowledge of medical office policies and procedures, typically acquired through two years of experience in a medical setting. Strong interpersonal and computer skills are also required.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at University of Vermont Health Network
Burlington, Vermont, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Clinical Setting, Medical Office, Patient Experience, Care Team Support
Specialization
A high school diploma or equivalent is required, with coursework in administrative or medical sciences preferred. Proven customer service experience is necessary, and experience in a clinical or administrative setting is preferred.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient Registration, Insurance Processing, Way Finding, Problem Solving, Communication, Technology Utilization, Confidentiality, Patient Education, Data Entry, Team Collaboration, Time Management, Dexterity, Visual Acuity, Multitasking
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology.
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Enfield, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail, excellent communication skills, and strong computer skills are essential.
Patient Services Assistant at MyMichigan Health
Tawas Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Clerical Support, Scheduling, Insurance Verification, Patient Registration, Medical Terminology, Interpersonal Skills, Hipaa Compliance, Payment Processing, Referral Coordination, Office Procedures, Teamwork, Communication, Computer Skills, Cash Handling, Document Management
Specialization
Candidates should have knowledge of medical office practices and possess strong interpersonal and computer skills. A high school education or equivalent experience is required, along with familiarity with medical terminology.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
RN BU - Outpatient Surgery at Cleveland Clinic
Vero Beach, Florida, United States - Full Time
Skills Needed
Patient Care, Nursing, Medication Administration, Patient Education, Care Coordination, Monitoring, Documentation, Communication, Assessment, Discharge Planning, Team Collaboration, Bls Certification, Acute Care Experience, Compassion, Innovation, Technology
Specialization
Candidates must be graduates from an accredited nursing program and hold current RN licensure. One year of acute care RN experience is required, with a BSN preferred.
Experience Required
Minimum 2 year(s)
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