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Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Insurance Verification, Appointment Scheduling, Financial Advocacy, Service Recovery, Patient Registration, Healthcare Navigation, Technology Usage, Administrative Duties, Hipaa Compliance, Payment Collection, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Assoc Patient Access Rep-Dawes at Community Health Network
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Financial Clearance, Insurance Verification, Compliance Management, Epic Software, Electronic Health Record, Data Entry, Medical Necessity Verification, Confidential Information Handling, Admissions, Discharges, Transfers, Patient Movement Monitoring, Demographic Information Management, Payment Collection
Specialization
The position requires a High School Diploma or GED and preferably 1+ years of experience in a healthcare office setting with strong customer service skills. Proficiency in patient registration and the ability to manage patient information and insurance verification are essential.
Assoc Patient Access Rep-Dawes at Community Health Network
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Financial Clearance, Insurance Verification, Compliance Management, Epic Software, Electronic Health Record, Data Entry, Medical Necessity Verification, Admissions, Discharges, Transfers, Confidential Information Handling, Payment Collection, Demographic Information Gathering, Workflow Management
Specialization
The position requires a High School Diploma or GED and preferably 1+ years of experience in a healthcare office setting with strong customer service skills. Proficiency in patient registration and the ability to manage patient information and insurance verification are essential.
Physical Therapist | Outpatient at Ignite Human Capital
Belfair, Washington, United States - Full Time
Skills Needed
Licensed Physical Therapist, Clinical Experience, Cpr Certification, Communication Skills, Leadership Skills, Organizational Skills, Patient Education, Evidence Based Methods, Multidisciplinary Collaboration, Interest In Clinic Operations, Professional Growth
Specialization
Candidates must be licensed Physical Therapists in Washington or eligible, with at least 2 years of clinical experience preferred. CPR certification is required along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Physical Therapist (Outpatient) at Blue Stone Therapy
Mason City, Iowa, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Critical Thinking, Compassionate Care, Patient Centered Approach, Teamwork, Independence
Specialization
Candidates must have successfully completed an accredited Physical Therapy program and hold a current valid Physical Therapist license. Strong communication skills and a compassionate, patient-centered approach to care are essential.
Patient Services Representative at Women's Health Arizona
Phoenix, Arizona, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Customer Service, Organizational Skills, Insurance Verification, Medical Terminology, Hipaa Regulations, Compassion, Empathy, Administrative Support, Appointment Scheduling, Patient Communication, Ehr Systems, Confidentiality, Multi Tasking, Professionalism
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an associate's degree or certification in healthcare administration. A minimum of 1-2 years of experience in customer service or administrative roles, particularly in healthcare, is required.
PATIENT SERVICES REPRESENTATIVE at Palms Medical Group
Trenton, Florida, United States - Full Time
Skills Needed
Customer Service, Judgment, Organization, Self Starter, Detail Oriented, Multitasking, Confidentiality, Training, Office Equipment, Microsoft Office, Ehr Systems, Communication, Insurance Knowledge
Specialization
Candidates must demonstrate excellent customer service skills and be organized and detail-oriented. Prior customer service experience, especially in healthcare or call center environments, is preferred.
Patient Service Representative at Movera
Fuquay-Varina, North Carolina, United States - Full Time
Skills Needed
Customer Service, Dental Front Desk Operations, Pediatric Dental Experience, Osha Certification, Hipaa Certification, Cpr Certification, Analytical Skills, Critical Thinking, Problem Solving, Interpersonal Skills, Organizational Skills, Verbal Communication, Written Communication, Team Collaboration, Training Skills, Adaptability
Specialization
Candidates must have at least 3 years of experience in dental front desk operations, with a preference for pediatric dental experience. Certification in OSHA, HIPAA, and CPR is also required.
Experience Required
Minimum 2 year(s)
Patient Service Representative at ZingHR
Los Angeles, California, United States - Full Time
Skills Needed
Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Confidentiality, Customer Service, Healthcare Administration, Data Entry, Appointment Scheduling, Patient Interaction, Team Collaboration, Flexibility, Technology Proficiency
Specialization
The ideal candidate should have a high school diploma, with a preference for an associate's or bachelor's degree in healthcare administration. Proven experience in a customer service role, particularly in healthcare, along with excellent communication skills and attention to detail, is essential.
Patient Service Representative at Solis Mammography
Alvin, Texas, United States - Full Time
Skills Needed
Healthcare Registration, Customer Service, Cash Handling, Medical Terminology, Microsoft Office Suite, Ris Software, Mathematics, Communication, Detail Orientation, Patient Interaction, Confidentiality, Scheduling, Documentation, Team Collaboration, Empathy, Problem Solving
Specialization
Candidates should have a high school diploma and preferably two years of healthcare registration or customer service experience. Basic knowledge of cash handling and medical terminology is preferred, along with proficiency in Microsoft Office Suite.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Radnet Radiology
Glendale, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Radiology Office Experience
Specialization
A high school diploma or GED is required, along with strong multitasking and communication skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Access Rep - WIC Clinic at Franciscan Missionaries of Our Lady Health System
Monroe, LA 71201, USA - Full Time
Skills Needed
Documentation, Billing Process, Patient Flow, Computer Literacy, Denials, Customer Service, Critical Thinking, Ease, Notification, Customer Service Skills, Epic, Advance Directives, Medical Records
Qualification
Diploma
Ophthalmology Outpatient Nurse at 18 Week Support Limited
WW1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Physical Therapist- Outpatient at METRO PHYSICAL & AQUATIC THERAPY
Town of Islip, New York, United States - Full Time
Skills Needed
Physical Therapy, Patient Assessment, Treatment Planning, Compassion, Team Collaboration, Communication, Patient Care, Family Instruction, Professional Standards, Support Staff Coordination, Continuing Education, Specialty Certifications, Leadership Development, Occupational Therapy, Speech Therapy, Acupuncture
Specialization
Candidates must be licensed Physical Therapists in New York or eligible for licensure. Mandatory certifications include First Aid, AED, and CPR.
Patient Services Representative at Balance Health
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Adaptability, Independence, Attention To Detail, Follow Up, Documentation, Prioritization, Sensitivity
Specialization
Candidates must have strong computer skills and the ability to communicate sensitively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Navigator - Gilbert, AZ at HALO Precision Diagnostics
Gilbert, Arizona, United States - Full Time
Skills Needed
Bilingual, Patient Navigation, Genetic Testing, Phlebotomy, Insurance Verification, Documentation, Hipaa Compliance, Patient Education, Communication, Team Collaboration, Time Management, Blood Collection, Customer Service, Clinical Support, Specimen Collection
Specialization
Candidates must have at least 2 years of experience as a Medical Assistant and be certified in phlebotomy or have strong blood collection experience. A current BLS certification and reliable transportation are also required.
Experience Required
Minimum 2 year(s)
Patient Support Representative at Knipper HEALTH
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organization Skills, Empathy, Problem Solving, Flexibility, Teamwork, Attention To Detail, Hipaa Compliance, Bilingual, Computer Skills, Tact And Diplomacy, Patient Confidentiality, Adaptability, Compassion, Logical Thinking
Specialization
Candidates must have a high school diploma and two years of customer service experience. Preferred qualifications include an associate degree and experience in pharmacy or related fields.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Motion MSK
Tampa, Florida, United States - Full Time
Skills Needed
Patient Centered Care, Appointment Management, Insurance Verification, Billing, Records Management, Administrative Support, Detail Oriented, Team Collaboration, Proactive, Compassionate, Empathetic, Tech Savvy, Medical Terminology, Customer Service, Office Management
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. A high school diploma or equivalent is required, and bilingual candidates are encouraged to apply.
Patient Services Representative at Motion MSK
Largo, Florida, United States - Full Time
Skills Needed
Patient Centered Mindset, Compassion, Empathy, Attention To Detail, Team Collaboration, Administrative Support, Billing, Insurance Verification, Appointment Management, Records Management, Clinic Operations, Communication Skills, Proactive, Self Motivated, Tech Savvy, Medical Terminology
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. Attention to detail and the ability to work collaboratively in a fast-paced environment are essential.
Patient Services Representative at Patia
Yuba City, California, United States - Full Time
Skills Needed
Medical Terminology, Office Procedures, Communication Skills, Interpersonal Skills, Typing Skills, Organizational Skills, Confidentiality, Customer Service, Attention To Detail, Problem Solving, Time Management, Teamwork, Flexibility, Computer Proficiency, Basic Arithmetic, Record Keeping
Specialization
A high school diploma or equivalent is required, along with excellent interpersonal and communication skills. The candidate should be able to work independently and demonstrate initiative and flexibility within a team environment.
Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Medical Terminology, Insurance Verification, Appointment Scheduling, Financial Advocacy, Service Recovery, Patient Registration, Healthcare Navigation, Technology Usage, Administrative Duties, HIPAA Compliance, Payment Collection, Communication Skills, Problem Solving, Self-Arrival Technology, Patient Education

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support UPMC Northwest. This role would work various shifts Monday through Friday, as well as rotating Saturdays, between 5:30am and 5:15pm. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence. If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, guiding them through check-in processes, and collecting payments. They also assist with scheduling appointments and educating patients about their financial responsibilities.
Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Insurance Verification, Appointment Scheduling, Financial Advocacy, Service Recovery, Patient Registration, Healthcare Navigation, Technology Usage, Administrative Duties, Hipaa Compliance, Payment Collection, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Assoc Patient Access Rep-Dawes at Community Health Network
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Financial Clearance, Insurance Verification, Compliance Management, Epic Software, Electronic Health Record, Data Entry, Medical Necessity Verification, Confidential Information Handling, Admissions, Discharges, Transfers, Patient Movement Monitoring, Demographic Information Management, Payment Collection
Specialization
The position requires a High School Diploma or GED and preferably 1+ years of experience in a healthcare office setting with strong customer service skills. Proficiency in patient registration and the ability to manage patient information and insurance verification are essential.
Assoc Patient Access Rep-Dawes at Community Health Network
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Financial Clearance, Insurance Verification, Compliance Management, Epic Software, Electronic Health Record, Data Entry, Medical Necessity Verification, Admissions, Discharges, Transfers, Confidential Information Handling, Payment Collection, Demographic Information Gathering, Workflow Management
Specialization
The position requires a High School Diploma or GED and preferably 1+ years of experience in a healthcare office setting with strong customer service skills. Proficiency in patient registration and the ability to manage patient information and insurance verification are essential.
Physical Therapist | Outpatient at Ignite Human Capital
Belfair, Washington, United States - Full Time
Skills Needed
Licensed Physical Therapist, Clinical Experience, Cpr Certification, Communication Skills, Leadership Skills, Organizational Skills, Patient Education, Evidence Based Methods, Multidisciplinary Collaboration, Interest In Clinic Operations, Professional Growth
Specialization
Candidates must be licensed Physical Therapists in Washington or eligible, with at least 2 years of clinical experience preferred. CPR certification is required along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Physical Therapist (Outpatient) at Blue Stone Therapy
Mason City, Iowa, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Critical Thinking, Compassionate Care, Patient Centered Approach, Teamwork, Independence
Specialization
Candidates must have successfully completed an accredited Physical Therapy program and hold a current valid Physical Therapist license. Strong communication skills and a compassionate, patient-centered approach to care are essential.
Patient Services Representative at Women's Health Arizona
Phoenix, Arizona, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Customer Service, Organizational Skills, Insurance Verification, Medical Terminology, Hipaa Regulations, Compassion, Empathy, Administrative Support, Appointment Scheduling, Patient Communication, Ehr Systems, Confidentiality, Multi Tasking, Professionalism
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an associate's degree or certification in healthcare administration. A minimum of 1-2 years of experience in customer service or administrative roles, particularly in healthcare, is required.
PATIENT SERVICES REPRESENTATIVE at Palms Medical Group
Trenton, Florida, United States - Full Time
Skills Needed
Customer Service, Judgment, Organization, Self Starter, Detail Oriented, Multitasking, Confidentiality, Training, Office Equipment, Microsoft Office, Ehr Systems, Communication, Insurance Knowledge
Specialization
Candidates must demonstrate excellent customer service skills and be organized and detail-oriented. Prior customer service experience, especially in healthcare or call center environments, is preferred.
Patient Service Representative at Movera
Fuquay-Varina, North Carolina, United States - Full Time
Skills Needed
Customer Service, Dental Front Desk Operations, Pediatric Dental Experience, Osha Certification, Hipaa Certification, Cpr Certification, Analytical Skills, Critical Thinking, Problem Solving, Interpersonal Skills, Organizational Skills, Verbal Communication, Written Communication, Team Collaboration, Training Skills, Adaptability
Specialization
Candidates must have at least 3 years of experience in dental front desk operations, with a preference for pediatric dental experience. Certification in OSHA, HIPAA, and CPR is also required.
Experience Required
Minimum 2 year(s)
Patient Service Representative at ZingHR
Los Angeles, California, United States - Full Time
Skills Needed
Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Confidentiality, Customer Service, Healthcare Administration, Data Entry, Appointment Scheduling, Patient Interaction, Team Collaboration, Flexibility, Technology Proficiency
Specialization
The ideal candidate should have a high school diploma, with a preference for an associate's or bachelor's degree in healthcare administration. Proven experience in a customer service role, particularly in healthcare, along with excellent communication skills and attention to detail, is essential.
Patient Service Representative at Solis Mammography
Alvin, Texas, United States - Full Time
Skills Needed
Healthcare Registration, Customer Service, Cash Handling, Medical Terminology, Microsoft Office Suite, Ris Software, Mathematics, Communication, Detail Orientation, Patient Interaction, Confidentiality, Scheduling, Documentation, Team Collaboration, Empathy, Problem Solving
Specialization
Candidates should have a high school diploma and preferably two years of healthcare registration or customer service experience. Basic knowledge of cash handling and medical terminology is preferred, along with proficiency in Microsoft Office Suite.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Radnet Radiology
Glendale, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Radiology Office Experience
Specialization
A high school diploma or GED is required, along with strong multitasking and communication skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Access Rep - WIC Clinic at Franciscan Missionaries of Our Lady Health System
Monroe, LA 71201, USA - Full Time
Skills Needed
Documentation, Billing Process, Patient Flow, Computer Literacy, Denials, Customer Service, Critical Thinking, Ease, Notification, Customer Service Skills, Epic, Advance Directives, Medical Records
Qualification
Diploma
Ophthalmology Outpatient Nurse at 18 Week Support Limited
WW1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Physical Therapist- Outpatient at METRO PHYSICAL & AQUATIC THERAPY
Town of Islip, New York, United States - Full Time
Skills Needed
Physical Therapy, Patient Assessment, Treatment Planning, Compassion, Team Collaboration, Communication, Patient Care, Family Instruction, Professional Standards, Support Staff Coordination, Continuing Education, Specialty Certifications, Leadership Development, Occupational Therapy, Speech Therapy, Acupuncture
Specialization
Candidates must be licensed Physical Therapists in New York or eligible for licensure. Mandatory certifications include First Aid, AED, and CPR.
Patient Services Representative at Balance Health
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Adaptability, Independence, Attention To Detail, Follow Up, Documentation, Prioritization, Sensitivity
Specialization
Candidates must have strong computer skills and the ability to communicate sensitively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Navigator - Gilbert, AZ at HALO Precision Diagnostics
Gilbert, Arizona, United States - Full Time
Skills Needed
Bilingual, Patient Navigation, Genetic Testing, Phlebotomy, Insurance Verification, Documentation, Hipaa Compliance, Patient Education, Communication, Team Collaboration, Time Management, Blood Collection, Customer Service, Clinical Support, Specimen Collection
Specialization
Candidates must have at least 2 years of experience as a Medical Assistant and be certified in phlebotomy or have strong blood collection experience. A current BLS certification and reliable transportation are also required.
Experience Required
Minimum 2 year(s)
Patient Support Representative at Knipper HEALTH
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organization Skills, Empathy, Problem Solving, Flexibility, Teamwork, Attention To Detail, Hipaa Compliance, Bilingual, Computer Skills, Tact And Diplomacy, Patient Confidentiality, Adaptability, Compassion, Logical Thinking
Specialization
Candidates must have a high school diploma and two years of customer service experience. Preferred qualifications include an associate degree and experience in pharmacy or related fields.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Motion MSK
Tampa, Florida, United States - Full Time
Skills Needed
Patient Centered Care, Appointment Management, Insurance Verification, Billing, Records Management, Administrative Support, Detail Oriented, Team Collaboration, Proactive, Compassionate, Empathetic, Tech Savvy, Medical Terminology, Customer Service, Office Management
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. A high school diploma or equivalent is required, and bilingual candidates are encouraged to apply.
Patient Services Representative at Motion MSK
Largo, Florida, United States - Full Time
Skills Needed
Patient Centered Mindset, Compassion, Empathy, Attention To Detail, Team Collaboration, Administrative Support, Billing, Insurance Verification, Appointment Management, Records Management, Clinic Operations, Communication Skills, Proactive, Self Motivated, Tech Savvy, Medical Terminology
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. Attention to detail and the ability to work collaboratively in a fast-paced environment are essential.
Patient Services Representative at Patia
Yuba City, California, United States - Full Time
Skills Needed
Medical Terminology, Office Procedures, Communication Skills, Interpersonal Skills, Typing Skills, Organizational Skills, Confidentiality, Customer Service, Attention To Detail, Problem Solving, Time Management, Teamwork, Flexibility, Computer Proficiency, Basic Arithmetic, Record Keeping
Specialization
A high school diploma or equivalent is required, along with excellent interpersonal and communication skills. The candidate should be able to work independently and demonstrate initiative and flexibility within a team environment.
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