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Patient Experience Specialist I at Atlantic Vision Partners
Fredericksburg, Virginia, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Computer Literacy, Empathy, Attention To Detail, Teamwork, Customer Service, Professionalism, Judgment, Dependability, Integrity, Accuracy, Conflict Resolution, Positive Attitude
Specialization
Candidates should possess strong organizational skills and attention to detail, with a preference for healthcare and service industry experience. A high school diploma or GED is required, with an associate degree preferred.
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, Filing, Appointment Scheduling
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Candidates should have knowledge of Microsoft Word, Email, and Excel.
Patient Services Representative at Strack & Van Til
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Patient Focused, Fast Paced Environment, Scheduling, Call Handling, Documentation, Follow Up, Professionalism, Adaptability, Independence, Attention To Detail
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Fin Assessor SBO Patient Acctg at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Office Administration, Technology Promotion, Service Recovery, Patient Education, Biometrics Registration, Payment Collection, Communication, Problem Solving, Data Entry, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Imperial Beach Community Clinic
Imperial Beach, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Bilingual, Medical Front Office Practices, Typing, Patient Registration, Problem Solving, Team Collaboration, Time Management, Confidentiality, Empathy, Multitasking, Flexibility, Attention To Detail, Organizational Skills
Specialization
Candidates should have a high school diploma or GED, with 2-3 years of experience in a medical or data processing field preferred. Bilingual English/Spanish is encouraged, and candidates must maintain annual CPR certification and TB clearance.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Morton Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Patient Chart Management, Training Staff, Problem Solving, Confidentiality, Technical Software Platforms, Professional Appearance
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of two years of customer service experience and preferably one year in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Mchenry, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Ehr, Medical Terminology, Insurance Verification, Team Player, Microsoft Office, Communication Skills, Confidentiality, Fast Paced Environment, Patient Management, Payment Collection, Referral Management, Office Duties, Problem Solving
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of customer service experience, preferably in a medical office. Familiarity with EHR systems and medical terminology is preferred, along with strong communication skills and the ability to handle sensitive information.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Hinsdale, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Patient Registration, Ehr Experience, Medical Terminology, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Confidentiality, Problem Solving, Flexibility, Attention To Detail, Office Management, Payment Collection
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of experience in a customer service role, preferably in a medical office. Knowledge of medical terminology and EHR systems is preferred.
Patient Service Representative at Dental Views
Murrieta, California, United States - Full Time
Skills Needed
Self Motivated, Organizational Skills, Flexibility, Interpersonal Communication, Clerical Activities, Patient Interaction, Insurance Verification, Appointment Scheduling, Payment Collection, Billing Inquiries, Chart Preparation, General Office Support, Stable Employment History, Customer Service, Healthcare Experience, Administrative Tasks
Specialization
Candidates must be self-motivated with excellent organizational and interpersonal communication skills. A minimum of two years of experience in a healthcare office or customer service environment is required.
Experience Required
Minimum 2 year(s)
Patient Food Service Supervisor at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Patient Care, Customer Service, Supervision, Food Safety, Budgeting, Menu Development, Training, Communication, Leadership, Quality Control, Operational Excellence, Haccp, Cash Handling, Performance Reviews, Therapeutic Menus, Union Contracts
Specialization
Candidates must have a high school diploma or GED and a minimum of 5 years of supervisory experience. Current ServSafe certification or equivalent is required, along with strong skills in budgeting, customer service, and leadership.
Experience Required
Minimum 5 year(s)
PRN Patient Service Rep Nights at Ally Medical Management LLC
Burleson, Texas, United States - Full Time
Skills Needed
Medical Terminology, Active Listening, Service Orientation, Computer Knowledge, Detail Oriented, Multitasking
Specialization
Candidates must have a High School Diploma or GED and at least one year of clerical support experience. Basic knowledge of medical terminology and excellent active listening skills are also required.
Patient Account Representative at Neuropsychiatric Hospitals
Phoenix, Arizona, United States - Full Time
Skills Needed
Billing, Collections, Insurance Verification, Patient Account Management, Communication Skills, Organization Skills, Attention To Detail, Claims Follow Up, Ms Word, Excel, Billing Software
Specialization
A high school diploma or GED is required, with an associate's degree preferred. Candidates should have at least 1 year of hospital business office experience in billing and collections, with familiarity in insurance verification and patient account management being highly desirable.
Experience Required
Minimum 2 year(s)
Patient Billing Representative at Reno Orthopedic Center
Reno, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Deescalation, Billing, Claims Management, Electronic Medical Records, Problem Solving, Attention To Detail
Specialization
A high school diploma or GED is required, along with one year of customer service experience. Effective communication and the ability to deescalate tense conversations are essential.
Patient Services Administrator at Guildowns Group Practice
Guildford GU2 4YP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Account Representative at Physical Rehabilitation Network
Nashville, TN 37206, USA - Full Time
Skills Needed
Medical Terminology, Regulations
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative at Innovista Medical Center Texas LLC
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Terminology, Critical Thinking, Appointment Scheduling, Record Keeping, Insurance Assistance, Data Security, Hipaa Compliance, Bilingual, Empathy, Problem Solving, Fast Paced Environment, Confidentiality, Team Collaboration, Patient Interaction
Specialization
Candidates should have experience in a call center or customer service role, preferably in healthcare. Strong communication skills and familiarity with medical terminology are essential.
Patient Service Representative at Valley Staff VHS Physician Svcs
Harlingen, TX 78553, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Patient Services Representative at Kodiak Freight LLC
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Documentation, Follow Up, Adaptability, Independence, Prioritization, Sensitivity, Accuracy
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Service Representative at CLS Health PLLC
Webster, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Microsoft Office, Medical Terminology, Insurance Billing
Specialization
A high school diploma or equivalent is required, along with experience in a medical office or customer service environment preferred. Strong communication skills and attention to detail are essential for this role.
Patient Experience Specialist I at Atlantic Vision Partners
Fredericksburg, Virginia, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Organizational Skills, Computer Literacy, Empathy, Attention to Detail, Teamwork, Customer Service, Professionalism, Judgment, Dependability, Integrity, Accuracy, Conflict Resolution, Positive Attitude

Industry

Hospitals and Health Care

Description
Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love – helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Come where you can flourish! Your Mission We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. What You’ll Do · Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously · Register patients and verify patients’ records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Process medical record requests · Collect and process payments from patients · Conduct daily reconciliation of cash reports and monies collected · Complete other functions as requested by management Requirements What You Bring · Strong communication, outgoing, and positive interpersonal skills · Healthcare and service industry experience preferred · Empathetic personality with attention to patient’s needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Demonstrated computer literacy REQUIRED · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect · High School diploma or GED, associate degree preferred · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Benefits & Perks We’ve got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid uniforms · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Responsibilities
The Patient Experience Specialist I is responsible for welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. This role requires strong communication skills and a passion for creating positive patient experiences.
Patient Experience Specialist I at Atlantic Vision Partners
Fredericksburg, Virginia, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Computer Literacy, Empathy, Attention To Detail, Teamwork, Customer Service, Professionalism, Judgment, Dependability, Integrity, Accuracy, Conflict Resolution, Positive Attitude
Specialization
Candidates should possess strong organizational skills and attention to detail, with a preference for healthcare and service industry experience. A high school diploma or GED is required, with an associate degree preferred.
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, Filing, Appointment Scheduling
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Candidates should have knowledge of Microsoft Word, Email, and Excel.
Patient Services Representative at Strack & Van Til
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Patient Focused, Fast Paced Environment, Scheduling, Call Handling, Documentation, Follow Up, Professionalism, Adaptability, Independence, Attention To Detail
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Fin Assessor SBO Patient Acctg at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Office Administration, Technology Promotion, Service Recovery, Patient Education, Biometrics Registration, Payment Collection, Communication, Problem Solving, Data Entry, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Imperial Beach Community Clinic
Imperial Beach, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Bilingual, Medical Front Office Practices, Typing, Patient Registration, Problem Solving, Team Collaboration, Time Management, Confidentiality, Empathy, Multitasking, Flexibility, Attention To Detail, Organizational Skills
Specialization
Candidates should have a high school diploma or GED, with 2-3 years of experience in a medical or data processing field preferred. Bilingual English/Spanish is encouraged, and candidates must maintain annual CPR certification and TB clearance.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Morton Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Patient Chart Management, Training Staff, Problem Solving, Confidentiality, Technical Software Platforms, Professional Appearance
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of two years of customer service experience and preferably one year in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Mchenry, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Ehr, Medical Terminology, Insurance Verification, Team Player, Microsoft Office, Communication Skills, Confidentiality, Fast Paced Environment, Patient Management, Payment Collection, Referral Management, Office Duties, Problem Solving
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of customer service experience, preferably in a medical office. Familiarity with EHR systems and medical terminology is preferred, along with strong communication skills and the ability to handle sensitive information.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Hinsdale, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Patient Registration, Ehr Experience, Medical Terminology, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Confidentiality, Problem Solving, Flexibility, Attention To Detail, Office Management, Payment Collection
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of experience in a customer service role, preferably in a medical office. Knowledge of medical terminology and EHR systems is preferred.
Patient Service Representative at Dental Views
Murrieta, California, United States - Full Time
Skills Needed
Self Motivated, Organizational Skills, Flexibility, Interpersonal Communication, Clerical Activities, Patient Interaction, Insurance Verification, Appointment Scheduling, Payment Collection, Billing Inquiries, Chart Preparation, General Office Support, Stable Employment History, Customer Service, Healthcare Experience, Administrative Tasks
Specialization
Candidates must be self-motivated with excellent organizational and interpersonal communication skills. A minimum of two years of experience in a healthcare office or customer service environment is required.
Experience Required
Minimum 2 year(s)
Patient Food Service Supervisor at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Patient Care, Customer Service, Supervision, Food Safety, Budgeting, Menu Development, Training, Communication, Leadership, Quality Control, Operational Excellence, Haccp, Cash Handling, Performance Reviews, Therapeutic Menus, Union Contracts
Specialization
Candidates must have a high school diploma or GED and a minimum of 5 years of supervisory experience. Current ServSafe certification or equivalent is required, along with strong skills in budgeting, customer service, and leadership.
Experience Required
Minimum 5 year(s)
PRN Patient Service Rep Nights at Ally Medical Management LLC
Burleson, Texas, United States - Full Time
Skills Needed
Medical Terminology, Active Listening, Service Orientation, Computer Knowledge, Detail Oriented, Multitasking
Specialization
Candidates must have a High School Diploma or GED and at least one year of clerical support experience. Basic knowledge of medical terminology and excellent active listening skills are also required.
Patient Account Representative at Neuropsychiatric Hospitals
Phoenix, Arizona, United States - Full Time
Skills Needed
Billing, Collections, Insurance Verification, Patient Account Management, Communication Skills, Organization Skills, Attention To Detail, Claims Follow Up, Ms Word, Excel, Billing Software
Specialization
A high school diploma or GED is required, with an associate's degree preferred. Candidates should have at least 1 year of hospital business office experience in billing and collections, with familiarity in insurance verification and patient account management being highly desirable.
Experience Required
Minimum 2 year(s)
Patient Billing Representative at Reno Orthopedic Center
Reno, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Deescalation, Billing, Claims Management, Electronic Medical Records, Problem Solving, Attention To Detail
Specialization
A high school diploma or GED is required, along with one year of customer service experience. Effective communication and the ability to deescalate tense conversations are essential.
Patient Services Administrator at Guildowns Group Practice
Guildford GU2 4YP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Account Representative at Physical Rehabilitation Network
Nashville, TN 37206, USA - Full Time
Skills Needed
Medical Terminology, Regulations
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative at Innovista Medical Center Texas LLC
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Terminology, Critical Thinking, Appointment Scheduling, Record Keeping, Insurance Assistance, Data Security, Hipaa Compliance, Bilingual, Empathy, Problem Solving, Fast Paced Environment, Confidentiality, Team Collaboration, Patient Interaction
Specialization
Candidates should have experience in a call center or customer service role, preferably in healthcare. Strong communication skills and familiarity with medical terminology are essential.
Patient Service Representative at Valley Staff VHS Physician Svcs
Harlingen, TX 78553, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Patient Services Representative at Kodiak Freight LLC
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Documentation, Follow Up, Adaptability, Independence, Prioritization, Sensitivity, Accuracy
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Service Representative at CLS Health PLLC
Webster, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Microsoft Office, Medical Terminology, Insurance Billing
Specialization
A high school diploma or equivalent is required, along with experience in a medical office or customer service environment preferred. Strong communication skills and attention to detail are essential for this role.
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