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Patient Care Technician Jobs overseas

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L2 Technician at GXA
, , Philippines - Full Time
Skills Needed
Problem Solving, Customer Focused, Collaboration, Organization, Adaptability, Troubleshooting, Microsoft 365, Windows Os, Active Directory, Networking, Vpn, Firewall Support, Backup Solutions, Documentation, Communication, Analytical Skills, Client Relations
Specialization
Candidates should have 3-5 years of IT support experience in an MSP environment, with strong knowledge of Microsoft 365, Windows OS, and networking. Excellent troubleshooting, communication skills, and the ability to manage a high ticket volume are essential.
Experience Required
Minimum 2 year(s)
RV Technician at CAMPERS INN INC
Raynham, Massachusetts, United States - Full Time
Skills Needed
Carpentry, Electrical Repair, General Repair, Problem Solving, Communication, Teamwork, Hand Tool Use, Power Tool Use, Safety Compliance, Maintenance, Diagnostic Skills, Customer Service, Organizational Skills, Physical Stamina, Driving Skills, Tow Skills
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and a minimum of one year of RV service experience preferred. Candidates must be able to communicate effectively and work both independently and as part of a team.
AV Technician at Xssentials
Aspen, CO 81611, USA - Full Time
Skills Needed
Signal Flow, Communication Skills, Customer Service
Qualification
Graduate
AC Technician at Access hr sollutions
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Tagalog
Qualification
Graduate
Experience Required
Minimum 10 year(s)
RV Technician at CAMPERS INN INC
, , - Full Time
Skills Needed
Carpentry, Electrical Repair, General Repair, Problem Solving, Communication, Teamwork, Hand Tools, Power Tools, Safety Regulations, Maintenance, Diagnostic Skills, Customer Service, Organizational Skills, Physical Stamina, Driving, Towing
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and a minimum of one year of RV service experience preferred. Candidates must be able to communicate effectively and work both independently and as part of a team.
QA Technician at Taskmaster Recruitment
Scunthorpe DN15, , United Kingdom - Full Time
Skills Needed
Paperwork
Qualification
Graduate
Experience Required
Minimum 1 year(s)
IT Technician at Northampton General Hospital NHS Trust
NN5, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
QC Technician at SHL Medical
Deerfield Beach, FL 33442, USA - Full Time
Skills Needed
Documentation Practices, Iso, Teams, Quality Investigations, Gmp, Excel, Sap, Microsoft Products, Powerpoint
Specialization
Science or equivalent experience will be considered
Qualification
Graduate
Experience Required
Minimum 2 year(s)
DT Technician at Oasis Community Learning
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
QA TECHNICIAN at JBS USA
Denver, CO 80223, USA - Full Time
Skills Needed
Common Sense, Ged, Cooperation, Communication Skills, English
Qualification
Diploma
AV Technician at EOS
London, England, United Kingdom - Full Time
Skills Needed
Biamp, Crestron, Amx, Qsc, Extron, Video Systems, Cisco
Qualification
Graduate
AV Technician at 4 KINGDOMS
Thatcham RG19 8JY, , United Kingdom - Full Time
Skills Needed
Maintenance, Communication Skills, Technology, Visual Systems, Hand Tools
Qualification
Graduate
AV Technician at EOS
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Crestron, Biamp, Qsc, Video Systems, Cisco, Extron, Amx
Qualification
Graduate
IT Technician at EXPRESS COMMUNICATION SERVICES LIMITED
Luton LU3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Technician at Lionheart Educational Trust
Leicester LE4 4GH, , United Kingdom - Full Time
Skills Needed
Young People, Role Model, It Service, Travel, Electrical Equipment, Parking, Children, Communications
Qualification
Graduate
IT Technician at Surrey County Council
Woking GU22 9PE, , United Kingdom - Full Time
Skills Needed
Macos, Itil, Problem Analysis, Operating Systems
Qualification
Graduate
IT Technician at YSI
Honolulu, HI 96813, USA - Full Time
Skills Needed
Health Insurance, Vision Insurance, Systems Engineering, Dental Insurance, Network Services
Qualification
Graduate
Experience Required
Minimum 5 year(s)
IT Technician at Canam
Brasov, , Romania - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Organization, Prioritization, Time Management, Interpersonal Skills, Communication Skills, Flexibility, Technical Support, Itil, Agile, Lean, Google Technologies, Microsoft Technologies, Cisco
Specialization
Candidates should have a bachelor's degree in IT or a related field and at least 5 years of experience in an IT technician role. Knowledge of ITIL, Agile, and practical IT skills are essential.
Experience Required
Minimum 5 year(s)
IT Technician at Agape Health Services
Washington, NC 27889, USA - Full Time
Skills Needed
Firewalls, Communication Skills, Software, It Support, Technology, Bmc Remedy, Technical Proficiency, Security Protocols, Jira, It Infrastructure Management, Servicenow
Qualification
Graduate
AV Technician at Caprice
London W1T, , United Kingdom - Full Time
Skills Needed
Event Production, Technology
Qualification
Graduate
L2 Technician at GXA
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Solving, Customer Focused, Collaboration, Organization, Adaptability, Troubleshooting, Microsoft 365, Windows OS, Active Directory, Networking, VPN, Firewall Support, Backup Solutions, Documentation, Communication, Analytical Skills, Client Relations

Industry

Information Technology & Services

Description
The Level 2 Technician (L2) provides advanced technical support for GXA clients, resolving escalated service requests and incidents while ensuring high levels of customer satisfaction. L2 Technicians act as a bridge between frontline support and senior engineering, handling complex troubleshooting, system administration, and network support tasks. This role requires a mix of strong technical knowledge, excellent communication skills, and disciplined documentation practices. L2 Technicians thrive in problem-solving environments and are accountable for timely resolutions, accurate records, and reinforcing GXA’s technical standards. CORE TRAITS & PERSONALITY · Problem-Solver – Confidently troubleshoots and resolves complex issues. · Customer-Focused – Maintains a professional, courteous, and empathetic approach with clients. · Collaborative – Works effectively with team members, escalates appropriately, and shares knowledge. · Organized & Accountable – Manages workload efficiently and consistently documents work. · Adaptable – Learns new technologies quickly and adjusts to evolving client needs. To be successful, an L2 Technician must demonstrate strong troubleshooting ability across multiple technologies, communicate clearly with both technical and non-technical users, and consistently maintain accurate documentation. They must balance technical expertise with customer service, ensuring client issues are resolved efficiently while reinforcing GXA’s standards and processes. The ideal L2 Technician is a dependable problem-solver who thrives in a fast-paced support environment, balancing technical depth with professionalism and empathy. They are resourceful, collaborative, and committed to resolving issues quickly while contributing to the team’s overall success. Incident & Request Resolution · Troubleshoot and resolve client issues involving workstations, servers, printers, and applications. · Provide advanced support for Microsoft 365, Windows OS, and core business applications. · Configure and support remote access solutions (VPN, RDS, Citrix). · Support disaster recovery and backup solutions. · Perform intermediate-level network support (LAN/WAN, firewalls, VLANs, VPNs, routers, and switches). · Escalate incidents requiring L3 expertise to senior engineers with complete documentation. Monitoring & Maintenance · Respond to alerts and notifications from RMM tools, ensuring proactive issue resolution. · Assist with patch management, endpoint compliance, and security tool enforcement. · Validate system documentation and ensure consistency in Autotask/IT Glue. Communication & Documentation · Accurately log all work as service tickets in Autotask. · Keep clients informed on incident progress, status changes, and planned maintenance. · Create and update knowledge base articles to aid peer technicians. Team Collaboration & Standards · Partner with Service Desk Dispatcher to prioritize and route tickets appropriately. · Uphold GXA technical standards in all support work and escalate recurring issues to leadership. · Timely Resolution: Consistently resolve incidents and requests within defined SLA targets. · Customer Satisfaction: Maintain positive client relationships and strong CSAT scores. · Reduced Escalations: Lower the volume of unnecessary L3 escalations through advanced troubleshooting. · Documentation Excellence: Ensure Autotask and IT Glue records remain accurate and complete. · Team Contribution: Actively contribute to team goals, training, and knowledge sharing. · Professional Growth: Progress toward certifications, advanced technical skills, and readiness for greater responsibility within the service team. Required · 3–5 years of IT support experience in an MSP environment. · Ability to handle high ticket volume: 15+ tickets per day · Strong problem isolation skills · Strong people skills – this role is client facing. · Strong knowledge of Microsoft 365, Windows OS, Active Directory, and basic Azure administration. · Experience with LAN/WAN networking, VPNs, and firewall support. · Familiarity with backup/disaster recovery tools and endpoint security. · Excellent troubleshooting and analytical skills. · Strong written communication abilities. Preferred · Experience with Autotask, IT Glue, and RMM tools. · Relevant certifications (CompTIA Network+, Security+, Microsoft M365/Azure Fundamentals, ).
Responsibilities
The L2 Technician provides advanced technical support for clients, resolving escalated service requests and incidents while ensuring high levels of customer satisfaction. They handle complex troubleshooting, system administration, and network support tasks, acting as a bridge between frontline support and senior engineering.
L2 Technician at GXA
, , Philippines - Full Time
Skills Needed
Problem Solving, Customer Focused, Collaboration, Organization, Adaptability, Troubleshooting, Microsoft 365, Windows Os, Active Directory, Networking, Vpn, Firewall Support, Backup Solutions, Documentation, Communication, Analytical Skills, Client Relations
Specialization
Candidates should have 3-5 years of IT support experience in an MSP environment, with strong knowledge of Microsoft 365, Windows OS, and networking. Excellent troubleshooting, communication skills, and the ability to manage a high ticket volume are essential.
Experience Required
Minimum 2 year(s)
RV Technician at CAMPERS INN INC
Raynham, Massachusetts, United States - Full Time
Skills Needed
Carpentry, Electrical Repair, General Repair, Problem Solving, Communication, Teamwork, Hand Tool Use, Power Tool Use, Safety Compliance, Maintenance, Diagnostic Skills, Customer Service, Organizational Skills, Physical Stamina, Driving Skills, Tow Skills
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and a minimum of one year of RV service experience preferred. Candidates must be able to communicate effectively and work both independently and as part of a team.
AV Technician at Xssentials
Aspen, CO 81611, USA - Full Time
Skills Needed
Signal Flow, Communication Skills, Customer Service
Qualification
Graduate
AC Technician at Access hr sollutions
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Tagalog
Qualification
Graduate
Experience Required
Minimum 10 year(s)
RV Technician at CAMPERS INN INC
, , - Full Time
Skills Needed
Carpentry, Electrical Repair, General Repair, Problem Solving, Communication, Teamwork, Hand Tools, Power Tools, Safety Regulations, Maintenance, Diagnostic Skills, Customer Service, Organizational Skills, Physical Stamina, Driving, Towing
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and a minimum of one year of RV service experience preferred. Candidates must be able to communicate effectively and work both independently and as part of a team.
QA Technician at Taskmaster Recruitment
Scunthorpe DN15, , United Kingdom - Full Time
Skills Needed
Paperwork
Qualification
Graduate
Experience Required
Minimum 1 year(s)
IT Technician at Northampton General Hospital NHS Trust
NN5, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
QC Technician at SHL Medical
Deerfield Beach, FL 33442, USA - Full Time
Skills Needed
Documentation Practices, Iso, Teams, Quality Investigations, Gmp, Excel, Sap, Microsoft Products, Powerpoint
Specialization
Science or equivalent experience will be considered
Qualification
Graduate
Experience Required
Minimum 2 year(s)
DT Technician at Oasis Community Learning
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
QA TECHNICIAN at JBS USA
Denver, CO 80223, USA - Full Time
Skills Needed
Common Sense, Ged, Cooperation, Communication Skills, English
Qualification
Diploma
AV Technician at EOS
London, England, United Kingdom - Full Time
Skills Needed
Biamp, Crestron, Amx, Qsc, Extron, Video Systems, Cisco
Qualification
Graduate
AV Technician at 4 KINGDOMS
Thatcham RG19 8JY, , United Kingdom - Full Time
Skills Needed
Maintenance, Communication Skills, Technology, Visual Systems, Hand Tools
Qualification
Graduate
AV Technician at EOS
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Crestron, Biamp, Qsc, Video Systems, Cisco, Extron, Amx
Qualification
Graduate
IT Technician at EXPRESS COMMUNICATION SERVICES LIMITED
Luton LU3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Technician at Lionheart Educational Trust
Leicester LE4 4GH, , United Kingdom - Full Time
Skills Needed
Young People, Role Model, It Service, Travel, Electrical Equipment, Parking, Children, Communications
Qualification
Graduate
IT Technician at Surrey County Council
Woking GU22 9PE, , United Kingdom - Full Time
Skills Needed
Macos, Itil, Problem Analysis, Operating Systems
Qualification
Graduate
IT Technician at YSI
Honolulu, HI 96813, USA - Full Time
Skills Needed
Health Insurance, Vision Insurance, Systems Engineering, Dental Insurance, Network Services
Qualification
Graduate
Experience Required
Minimum 5 year(s)
IT Technician at Canam
Brasov, , Romania - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Organization, Prioritization, Time Management, Interpersonal Skills, Communication Skills, Flexibility, Technical Support, Itil, Agile, Lean, Google Technologies, Microsoft Technologies, Cisco
Specialization
Candidates should have a bachelor's degree in IT or a related field and at least 5 years of experience in an IT technician role. Knowledge of ITIL, Agile, and practical IT skills are essential.
Experience Required
Minimum 5 year(s)
IT Technician at Agape Health Services
Washington, NC 27889, USA - Full Time
Skills Needed
Firewalls, Communication Skills, Software, It Support, Technology, Bmc Remedy, Technical Proficiency, Security Protocols, Jira, It Infrastructure Management, Servicenow
Qualification
Graduate
AV Technician at Caprice
London W1T, , United Kingdom - Full Time
Skills Needed
Event Production, Technology
Qualification
Graduate