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Patient Experience Specialist I at Atlantic Vision Partners
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Strong Communication, Interpersonal Skills, Healthcare Experience, Empathy, Organizational Skills, Computer Literacy, Customer Service, Professionalism, Teamwork, Attention To Detail, Dependability, Integrity, Judgment, Conflict Resolution, Positive Outlook
Specialization
Candidates should possess strong organizational skills, attention to detail, and the ability to work as part of a team. A high school diploma or GED is required, with an associate degree preferred.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Medical Billing, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multi Tasking, Teamwork
Specialization
Candidates must have a high school diploma or GED and at least two years of experience in a healthcare setting. Bilingual skills in English and Spanish are preferred, along with basic computer literacy and knowledge of medical billing.
Experience Required
Minimum 2 year(s)
Physical Therapist - Outpatient at PT Solutions
, Florida, United States - Full Time
Skills Needed
Physical Therapy, Patient Care, Documentation, Interpersonal Skills, Teamwork, Orthopedic Conditions, Musculoskeletal Conditions, Evidence Based Treatment, Patient Education, Emr System Management
Specialization
Candidates must be graduates of a CAPTE-accredited PT program and possess current or pending state licensure. Strong interpersonal skills and the ability to manage a full clinical caseload are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Teamwork, Written Communication, Exceptional Communication, Problem Solving, Productivity, Technology, Attendance
Specialization
Candidates should demonstrate a focus on patient satisfaction and effective communication skills. Previous experience in a healthcare or customer service role is preferred, along with a high school diploma.
PATIENT SERVICE REPRESENTATIVE at Brattleboro Memorial Hospital
Brattleboro, Vermont, United States - Full Time
Skills Needed
Medical Office Procedures, Typing, Word Processing, Computer Skills, Communication, Clerical Duties, Patient Interaction, Office Equipment Use, Stress Management, Attention To Detail, Manual Dexterity, Reading, Writing, Coordination, Time Management, Problem Solving
Specialization
A high school diploma or equivalent education is preferred, along with one year of medical office experience. Knowledge of medical office procedures and proficiency in typing and computer skills are also required.
Patient Admissions Coordinator at Providence Medical Grp.
Portland, Oregon, United States - Full Time
Skills Needed
Patient Access, Business Office, Insurance Eligibility, Medical Terminology, Medical Billing Codes, Epic Applications
Specialization
The position requires an Associate's Degree in Healthcare or Business Administration and a National Certification of CHAA upon hire. Candidates should have 3 years of experience in Patient Access or a Business office setting, along with knowledge of medical terminology and Epic applications.
Experience Required
Minimum 2 year(s)
Patient Experience Specialist I at Atlantic Vision Partners
Danville, Virginia, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Computer Literacy, Empathy, Attention To Detail, Teamwork, Customer Service, Professionalism, Judgment, Dependability, Integrity, Accuracy, Conflict Resolution, Positive Attitude
Specialization
Candidates should possess strong communication and organizational skills, with a preference for healthcare and service industry experience. A high school diploma or GED is required, with an associate degree preferred.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Joliet, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Communication, Medical Terminology, Ehr Experience, Insurance Verification, Team Player, Microsoft Office, Clerical Duties, Problem Solving, Fast Paced Environment, Training, Mentoring, Attention To Detail, Professional Appearance, Flexibility
Specialization
Candidates must have a high school diploma and at least three years of customer service experience, with one year in a patient services role. EHR experience and knowledge of medical terminology are preferred.
Experience Required
Minimum 2 year(s)
Patient Engagement Associate I at Eye Health America LLC
Clemson, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Note Taking, Organization, Attention To Detail, Teamwork
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Strong communication and customer service skills are essential for this role.
Patient Engagement Associate I at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Organization, Attention To Detail, Teamwork, Respectful Treatment
Specialization
The minimum qualifications include a high school diploma or equivalent and a valid driver's license. Strong customer service skills and the ability to manage multiple tasks are essential for this role.
Patient Engagement Associate I at Eye Health America LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Organization, Attention To Detail, Teamwork, Respectful Treatment
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Strong customer service skills and the ability to manage multiple tasks are essential for this role.
Patient Services Representative at Eye Health America LLC
St. Johns, Michigan, United States - Full Time
Skills Needed
Patient Check In, Insurance Processing, Demographic Documentation, Authorization Collection, Patient Check Out, Payment Collection, Cash Drawer Management, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred but not mandatory.
Patient Sitter Float - Downtown at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Safety, Routine Activities Assistance, Care Coordination, Documentation, Safety Protocols, Unitypoint Health Values, Policies Adherence, Procedures Adherence, Safety Guidelines
Specialization
A high school diploma or GED is preferred, but no specific experience or certifications are required for this position. The role is suitable for individuals with little to no prior experience in healthcare.
Patient Sitter Float - Downtown at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Safety, Routine Activities Assistance, Care Coordination, Documentation, Safety Protocols, Unitypoint Health Values, Policies Adherence, Procedures Adherence, Safety Guidelines
Specialization
A high school diploma or GED is preferred, but no prior experience or certifications are required for this position. The role emphasizes adherence to UnityPoint Health values and safety guidelines.
Patient Services Representative at WEIL FOOT & ANKLE INSTITUTE
Hampton, Virginia, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Insurance Knowledge, Administrative Tasks, Medical Assistant Responsibilities, Adaptability, Customer Service, Office Equipment Knowledge
Specialization
Candidates should have a minimum of 2 years in a healthcare position and a high school diploma or GED. Good communication skills and the ability to work independently in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Patient Insurance Advocate-AL. at HealthFund Solutions LLC
Birmingham, Alabama, United States - Full Time
Skills Needed
Communication, Administrative Procedures, Clerical Procedures, Conflict Resolution, Attention To Detail, Patient Outreach, Data Entry, Medicaid Knowledge, Aca Marketplace Knowledge, Emr Software Experience, Customer Support, Problem Solving, Team Collaboration, Time Management, Patient Advocacy, Screening
Specialization
A high school diploma is required, with a preference for some college education. Candidates should have 1-2 years of related experience and knowledge of ACA Marketplace policies and Medicaid qualifications.
Patient Access Representative I at SSM Health
, Missouri, United States - Full Time
Skills Needed
Communication Skills, Teamwork, Problem Solving, Clerical Duties, Patient Registration, Scheduling, Insurance Coordination, Counseling
Specialization
A high school diploma or GED is required, or 10 years of work experience. No prior experience is necessary for this position.
Patient Access Rep (Fox Chase) at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Check In, Patient Check Out, Registration, Insurance Verification, Referral Determinations, Account Verification, Demographic Entry, Appointment Scheduling, Lab Services, Diagnostic Services, Chemotherapy Treatment, Customer Service, Electronic Scheduling, Healthcare Protocols, Ambulatory Care, Accountability
Specialization
A high school diploma or equivalent is required, along with three years of experience in a related role. Experience in a fast-paced, professional customer service role may be considered in conjunction with healthcare experience.
Experience Required
Minimum 2 year(s)
Patient Account Representative at Eastern Virginia Medical School
Norfolk, Virginia, United States - Full Time
Skills Needed
Icd10, Cpt, Medical Billing, Problem Solving, Charge Review, Denials Resolution, Patient Demographics, Insurance Verification, Authorization, Charge Capture, Billing, Coding, Data Entry, Communication, Attention To Detail, Collaboration
Specialization
Candidates should have knowledge of ICD10 and CPT, as well as an understanding of medical billing and problem-solving abilities. Preferred qualifications include one year of patient billing experience and a high school diploma or its equivalent.
Patient Service Representative at Imperial Beach Community Clinic
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Patient Registration, Bilingual, Medical Front Office Practices, Typing, Multitasking, Problem Solving, Team Collaboration, Confidentiality, Empathy, Time Management, Attention To Detail, Organizational Skills, Phone Etiquette
Specialization
Candidates should have a high school diploma or GED, with 2-3 years of experience in a medical or data processing field preferred. Bilingual English/Spanish is encouraged, and candidates must maintain annual CPR certification.
Experience Required
Minimum 2 year(s)
Patient Experience Specialist I at Atlantic Vision Partners
Virginia Beach, Virginia, United States -
Full Time


Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strong Communication, Interpersonal Skills, Healthcare Experience, Empathy, Organizational Skills, Computer Literacy, Customer Service, Professionalism, Teamwork, Attention to Detail, Dependability, Integrity, Judgment, Conflict Resolution, Positive Outlook

Industry

Hospitals and Health Care

Description
Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love – helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Come where you can flourish! Your Mission We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. What You’ll Do · Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously · Register patients and verify patients’ records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Process medical record requests · Collect and process payments from patients · Conduct daily reconciliation of cash reports and monies collected · Complete other functions as requested by management Requirements What You Bring · Strong communication, outgoing, and positive interpersonal skills · Healthcare and service industry experience preferred · Empathetic personality with attention to patient’s needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Demonstrated computer literacy REQUIRED · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect · High School diploma or GED, associate degree preferred · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Benefits & Perks We’ve got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid uniforms · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Responsibilities
The Patient Experience Specialist I will welcome clients, manage calls, and handle patient check-ins and check-outs efficiently. This role requires strong communication skills and a commitment to creating positive patient experiences.
Patient Experience Specialist I at Atlantic Vision Partners
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Strong Communication, Interpersonal Skills, Healthcare Experience, Empathy, Organizational Skills, Computer Literacy, Customer Service, Professionalism, Teamwork, Attention To Detail, Dependability, Integrity, Judgment, Conflict Resolution, Positive Outlook
Specialization
Candidates should possess strong organizational skills, attention to detail, and the ability to work as part of a team. A high school diploma or GED is required, with an associate degree preferred.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Medical Billing, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multi Tasking, Teamwork
Specialization
Candidates must have a high school diploma or GED and at least two years of experience in a healthcare setting. Bilingual skills in English and Spanish are preferred, along with basic computer literacy and knowledge of medical billing.
Experience Required
Minimum 2 year(s)
Physical Therapist - Outpatient at PT Solutions
, Florida, United States - Full Time
Skills Needed
Physical Therapy, Patient Care, Documentation, Interpersonal Skills, Teamwork, Orthopedic Conditions, Musculoskeletal Conditions, Evidence Based Treatment, Patient Education, Emr System Management
Specialization
Candidates must be graduates of a CAPTE-accredited PT program and possess current or pending state licensure. Strong interpersonal skills and the ability to manage a full clinical caseload are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Teamwork, Written Communication, Exceptional Communication, Problem Solving, Productivity, Technology, Attendance
Specialization
Candidates should demonstrate a focus on patient satisfaction and effective communication skills. Previous experience in a healthcare or customer service role is preferred, along with a high school diploma.
PATIENT SERVICE REPRESENTATIVE at Brattleboro Memorial Hospital
Brattleboro, Vermont, United States - Full Time
Skills Needed
Medical Office Procedures, Typing, Word Processing, Computer Skills, Communication, Clerical Duties, Patient Interaction, Office Equipment Use, Stress Management, Attention To Detail, Manual Dexterity, Reading, Writing, Coordination, Time Management, Problem Solving
Specialization
A high school diploma or equivalent education is preferred, along with one year of medical office experience. Knowledge of medical office procedures and proficiency in typing and computer skills are also required.
Patient Admissions Coordinator at Providence Medical Grp.
Portland, Oregon, United States - Full Time
Skills Needed
Patient Access, Business Office, Insurance Eligibility, Medical Terminology, Medical Billing Codes, Epic Applications
Specialization
The position requires an Associate's Degree in Healthcare or Business Administration and a National Certification of CHAA upon hire. Candidates should have 3 years of experience in Patient Access or a Business office setting, along with knowledge of medical terminology and Epic applications.
Experience Required
Minimum 2 year(s)
Patient Experience Specialist I at Atlantic Vision Partners
Danville, Virginia, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Computer Literacy, Empathy, Attention To Detail, Teamwork, Customer Service, Professionalism, Judgment, Dependability, Integrity, Accuracy, Conflict Resolution, Positive Attitude
Specialization
Candidates should possess strong communication and organizational skills, with a preference for healthcare and service industry experience. A high school diploma or GED is required, with an associate degree preferred.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Joliet, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Communication, Medical Terminology, Ehr Experience, Insurance Verification, Team Player, Microsoft Office, Clerical Duties, Problem Solving, Fast Paced Environment, Training, Mentoring, Attention To Detail, Professional Appearance, Flexibility
Specialization
Candidates must have a high school diploma and at least three years of customer service experience, with one year in a patient services role. EHR experience and knowledge of medical terminology are preferred.
Experience Required
Minimum 2 year(s)
Patient Engagement Associate I at Eye Health America LLC
Clemson, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Note Taking, Organization, Attention To Detail, Teamwork
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Strong communication and customer service skills are essential for this role.
Patient Engagement Associate I at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Organization, Attention To Detail, Teamwork, Respectful Treatment
Specialization
The minimum qualifications include a high school diploma or equivalent and a valid driver's license. Strong customer service skills and the ability to manage multiple tasks are essential for this role.
Patient Engagement Associate I at Eye Health America LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Organization, Attention To Detail, Teamwork, Respectful Treatment
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Strong customer service skills and the ability to manage multiple tasks are essential for this role.
Patient Services Representative at Eye Health America LLC
St. Johns, Michigan, United States - Full Time
Skills Needed
Patient Check In, Insurance Processing, Demographic Documentation, Authorization Collection, Patient Check Out, Payment Collection, Cash Drawer Management, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred but not mandatory.
Patient Sitter Float - Downtown at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Safety, Routine Activities Assistance, Care Coordination, Documentation, Safety Protocols, Unitypoint Health Values, Policies Adherence, Procedures Adherence, Safety Guidelines
Specialization
A high school diploma or GED is preferred, but no specific experience or certifications are required for this position. The role is suitable for individuals with little to no prior experience in healthcare.
Patient Sitter Float - Downtown at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Safety, Routine Activities Assistance, Care Coordination, Documentation, Safety Protocols, Unitypoint Health Values, Policies Adherence, Procedures Adherence, Safety Guidelines
Specialization
A high school diploma or GED is preferred, but no prior experience or certifications are required for this position. The role emphasizes adherence to UnityPoint Health values and safety guidelines.
Patient Services Representative at WEIL FOOT & ANKLE INSTITUTE
Hampton, Virginia, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Insurance Knowledge, Administrative Tasks, Medical Assistant Responsibilities, Adaptability, Customer Service, Office Equipment Knowledge
Specialization
Candidates should have a minimum of 2 years in a healthcare position and a high school diploma or GED. Good communication skills and the ability to work independently in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Patient Insurance Advocate-AL. at HealthFund Solutions LLC
Birmingham, Alabama, United States - Full Time
Skills Needed
Communication, Administrative Procedures, Clerical Procedures, Conflict Resolution, Attention To Detail, Patient Outreach, Data Entry, Medicaid Knowledge, Aca Marketplace Knowledge, Emr Software Experience, Customer Support, Problem Solving, Team Collaboration, Time Management, Patient Advocacy, Screening
Specialization
A high school diploma is required, with a preference for some college education. Candidates should have 1-2 years of related experience and knowledge of ACA Marketplace policies and Medicaid qualifications.
Patient Access Representative I at SSM Health
, Missouri, United States - Full Time
Skills Needed
Communication Skills, Teamwork, Problem Solving, Clerical Duties, Patient Registration, Scheduling, Insurance Coordination, Counseling
Specialization
A high school diploma or GED is required, or 10 years of work experience. No prior experience is necessary for this position.
Patient Access Rep (Fox Chase) at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Check In, Patient Check Out, Registration, Insurance Verification, Referral Determinations, Account Verification, Demographic Entry, Appointment Scheduling, Lab Services, Diagnostic Services, Chemotherapy Treatment, Customer Service, Electronic Scheduling, Healthcare Protocols, Ambulatory Care, Accountability
Specialization
A high school diploma or equivalent is required, along with three years of experience in a related role. Experience in a fast-paced, professional customer service role may be considered in conjunction with healthcare experience.
Experience Required
Minimum 2 year(s)
Patient Account Representative at Eastern Virginia Medical School
Norfolk, Virginia, United States - Full Time
Skills Needed
Icd10, Cpt, Medical Billing, Problem Solving, Charge Review, Denials Resolution, Patient Demographics, Insurance Verification, Authorization, Charge Capture, Billing, Coding, Data Entry, Communication, Attention To Detail, Collaboration
Specialization
Candidates should have knowledge of ICD10 and CPT, as well as an understanding of medical billing and problem-solving abilities. Preferred qualifications include one year of patient billing experience and a high school diploma or its equivalent.
Patient Service Representative at Imperial Beach Community Clinic
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Patient Registration, Bilingual, Medical Front Office Practices, Typing, Multitasking, Problem Solving, Team Collaboration, Confidentiality, Empathy, Time Management, Attention To Detail, Organizational Skills, Phone Etiquette
Specialization
Candidates should have a high school diploma or GED, with 2-3 years of experience in a medical or data processing field preferred. Bilingual English/Spanish is encouraged, and candidates must maintain annual CPR certification.
Experience Required
Minimum 2 year(s)
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