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Patient Services Representative at UPMC

Mechanicsburg, Pennsylvania, United States - Full Time

Skills Needed
Customer Service, Attention To Detail, Medical Office Experience, Patient Greeting, Self Arrival Technology, Payment Collection, Registration Information Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Hipaa Compliance, Phone Triage, Administrative Duties

Specialization
Required qualifications include a high school diploma or equivalent, along with exceptional customer service abilities, strong attention to detail, and the capacity to thrive in a fast-paced setting. Preferred experience includes two years in medical/billing/fiscal/customer service functions and knowledge of medical terminology.

Patient Services Representative at UPMC

Mechanicsburg, Pennsylvania, United States - Full Time

Skills Needed
Multitasking, Teamwork, Customer Service, Epic Software, Hipaa Compliance, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Service Recovery, Triage, Administrative Duties, Typing Skills, Medical Terminology

Specialization
A high school diploma or equivalent is required, while prior experience in a medical office, with Epic software, or in customer service/billing functions is preferred. Strong multitasking skills and a commitment to teamwork are essential for this role.

Patient Svcs Representative II at UPMC

Chambersburg, Pennsylvania, United States - Full Time

Skills Needed
Customer Service, Registration, Scheduling, Communication Skills, Coordination, Training, Cash Payments, Inventory Management, Error Correction, Confidentiality, Telephone Etiquette, Appointment Management, Patient Throughput, Emr, Insurance Verification, Team Leadership

Specialization
Candidates must have a High School diploma or equivalent, along with a minimum of two years of experience as a Medical Secretary, Customer Service Representative, Scheduler, or Medical Assistant in an ambulatory or outpatient care setting. Proficiency in computer use, keyboarding, and medical terminology is required, along with strong organizational and communication skills.

Experience Required
Minimum 2 year(s)

Patient Service Representative at Clinical Associates, P.A.

Reisterstown, Maryland, United States - Full Time

Skills Needed
Team Environment, Customer Service, Call Center, Scheduling Appointments, Emr System Documentation, Detail Oriented, Multi Tasking, Front Desk Protocols, Insurance Verification, Eligibility Resolution, Co Pay Collection, Arithmetic Skills, Patient Care, Telephone Communication, In Person Communication

Specialization
Candidates must possess a High School Diploma or G.E.D. and be willing to work collaboratively in a team environment that includes call center operations. Preferred qualifications include prior Medical Office or Call Center experience, along with strong arithmetic and excellent patient care and customer service skills.

Patient Companion - Float Pool at Cleveland Clinic

Medina, New York, United States - Full Time

Skills Needed
Patient Care, Vital Signs, Cpr, Documentation, Hand Off Communication, Patient Safety, Patient Transport, Basic Hygiene, Skin Care

Specialization
Minimum qualifications require a High School Diploma or GED and Heartsaver level of Basic Life Support (BLS) certification through the AHA or American Red Cross within three months of hire. Preferred qualifications include knowledge of basic patient care activities like hygiene and vital signs, and the role requires physical exertion for moving and lifting patients.

Patient Services Representative at UPMC

Harrisburg, Pennsylvania, United States - Full Time

Skills Needed
Customer Service, Registration, Discharge, Answering Phones, Payment Collection, Scheduling, Demographics Update, Insurance Verification, Hipaa Compliance, Service Recovery, Biometrics Registration, Patient Portal Promotion, Medical Terminology, Typing Skills, Office Equipment Operation, Personal Computer Use

Specialization
A high school diploma or equivalent is required for this role, with preferred qualifications including experience with personal computers, office equipment, proficient typing skills, and two years in a medical, billing, fiscal, or customer service function. Knowledge of medical terminology and prior experience with systems like Medipac or Epic are also preferred.

Patient Scheduling Coordinator at UnityPoint Health

West Des Moines, Iowa, United States - Full Time

Skills Needed
Patient Scheduling, Insurance Verification, Customer Service, Communication, Multi Service Coordination, Process Improvement, Data Management, Team Collaboration, Mentoring, Regulatory Compliance, Appointment Management, Previsit Requirements, Financial Information Management, Record Organization, Patient Check Ins, Interpreter Services Coordination

Specialization
A high school diploma is required, with a preference for an associate degree in a related field. Candidates should have at least three years of customer service or healthcare-related experience, particularly in medical office settings.

Experience Required
Minimum 2 year(s)

Patient Services Representative at UPMC

York, Pennsylvania, United States - Full Time

Skills Needed
Customer Service Skills, Patient Registration, Payment Collection, Appointment Scheduling, Demographics Updating, Insurance Verification, Hipaa Compliance, Service Recovery, Biometrics Registration, Patient Portal Promotion, Medical Terminology, Typing Skills, Office Equipment Operation, Phone Triage, Scanning, Faxing

Specialization
A high school diploma or equivalent is required for this role, though experience in customer service, medical/billing functions, and proficiency with personal computers and typing are preferred. Prior experience with systems like Medipac or Epic is also preferred.

Patient Services Coordinator II at Illinois Bone and Joint Institute LLC

Highland Park, Illinois, United States - Full Time

Skills Needed
Customer Service, Scheduling, Patient Registration, Payment Collection, Insurance Verification, Phone Reception, Clerical Duties, Training, Mentoring, Communication, Time Management, Problem Escalation, Ehr, Medical Terminology, Microsoft Office, Team Player

Specialization
Candidates must have a minimum of three years of experience in a customer service role, with at least one year preferred in a patient services related role, and a high school diploma or equivalent is required. Essential skills include strong verbal and written communication, the ability to work in a fast-paced environment, knowledge of scheduling, and familiarity with computer applications.

Experience Required
Minimum 2 year(s)

Patient Services Representative at Eye Clinic of Wisconsin

Wausau, Wisconsin, United States - Full Time

Skills Needed
Call Center Operations, Appointment Scheduling, Front Desk Reception, Electronic Medical Record System, Patient Registration, Insurance Verification, Cash Handling, Bank Deposits, Schedule Monitoring, Medical Record Release, Customer Service, Microsoft Office, Hipaa Compliance, Communication Skills, Teamwork

Specialization
Candidates need a High School diploma along with 1-2 years of customer service experience, demonstrating proficiency with office equipment and Microsoft Office. Essential abilities include working efficiently in a fast-paced medical setting while strictly adhering to HIPAA regulations and maintaining excellent communication.

Patient Service Representative at Orthopedic Institute PC

Tea, South Dakota, United States - Full Time

Skills Needed
Communication Skills, Interpersonal Skills, Organizational Skills, Multitasking, Customer Service, Electronic Health Records, Microsoft Office, Confidentiality, Compassion, Healthcare Knowledge

Specialization
Candidates should have a high school diploma or equivalent, with additional healthcare or administrative training preferred. Strong communication, organizational skills, and proficiency in EHR systems are essential for this role.

Patient Service Representative at Dental Views

Chino, California, United States - Full Time

Skills Needed
Patient Interaction, Insurance Verification, Appointment Scheduling, Clerical Skills, Organizational Skills, Interpersonal Communication, Payment Collection, Customer Service, Flexibility, Self Motivation

Specialization
Candidates must be self-motivated with excellent organizational and interpersonal communication skills. A minimum of two years of experience in a healthcare office or customer service environment is required, with a preference for experience in the dental or medical industry.

Experience Required
Minimum 2 year(s)

Patient Services Representative at People's Community Clinic

Austin, Texas, United States - Full Time

Skills Needed
Customer Service, Check In Process, Patient Demographics Review, Insurance Verification, Financial Counseling Screening, Checkout Process, Communication, Teamwork, Wait Time Monitoring, Cash Reconciliation, Medical Records Release, Bilingual (English/Spanish), Computer Literacy, Electronic Medical Records, Practice Management Systems, Multi Tasking

Specialization
A high school diploma or GED is required, though some college is preferred, along with two years of experience in a physician's office or healthcare facility, preferably with medical billing or collections experience. Candidates must possess exceptional customer service skills and be bilingual in English and Spanish.

Patient Service Representative at Radnet Radiology

City of Rochester, New York, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork

Specialization
Candidates must have a High School Diploma or GED and possess strong multitasking and communication skills. Experience in a medical or radiology office is preferred, along with knowledge of medical terminology.

Patient Access Representative I at Cincinnati Children's

Springboro, Ohio, United States - Full Time

Skills Needed
Patient Safety, Customer Service, Patient Registration, Patient Admission, Scheduling, Problem Resolution, Hipaa Compliance, Confidentiality, Data Entry, Revenue Cycle Support, System Error Explanation, Regulatory Compliance

Specialization
The minimum qualification is a high school diploma or equivalent, with no directly related experience required for this entry-level position. Candidates must be able to adhere to strict safety, confidentiality, and regulatory compliance standards.

Patient Services Representative at Kintegra Health

Gastonia, North Carolina, United States - Full Time

Skills Needed
Medical Office Software, Verbal Communication, Organizational Skills, Problem Solving, Critical Thinking, Confidentiality, Teamwork, Initiative, Medical Terminology, Scheduling, Cash Management, Data Entry, Scanning, Messaging, Customer Interaction

Specialization
Candidates must possess at least one year of clerical experience in a medical office setting and a High School Diploma or GED. Essential qualifications include the ability to maintain confidentiality, excellent communication and organizational skills, basic medical terminology knowledge, and proficiency with medical office software for updating records and posting payments.

Patient Services Representative at Corewell Health

Grand Rapids, Michigan, United States - Full Time

Skills Needed
Patient Registration, Problem Solving, Administrative Functions, Appointment Scheduling, Insurance Authorization, Emr/Ehr Scanning, Training, Safety Initiatives

Specialization
A high school diploma or equivalent is required along with 2 years of relevant experience in areas such as insurance billing or electronic health records. The role also requires the ability to perform complex administrative tasks and participate in safety initiatives.

Experience Required
Minimum 2 year(s)

Patient Service Representative at Infusion4Health Inc

Brea, California, United States - Full Time

Skills Needed
Patient Registration, Admissions, Billing Practices, Analytical Skills, Health Insurance Knowledge, Cpt Coding, Hcpcs Coding, Icd 10 Coding, Communication Skills, Computer Proficiency, Process Improvement, Financial Counseling, Emr Experience

Specialization
Candidates must have a high school diploma and a minimum of three years of relevant experience in healthcare billing, collections, or financial counseling, with proficiency in patient registration and billing practices. Strong analytical skills, knowledge of health insurance and coding (CPT, HCPCS, ICD-10), and excellent communication abilities are essential.

Experience Required
Minimum 2 year(s)

Adult Psychiatrist - Outpatient at LifeStance Health

Leesburg, Virginia, United States - Full Time

Skills Needed
Patient Care, Clinical Excellence, Medication Management, Therapy, Collaboration, Scheduling, Billing, Digital Technology

Specialization
Candidates must possess an MD or DO degree and be board-certified or board-eligible, fully licensed in Virginia with an unencumbered DEA. Applicants must reside in Virginia and have experience with both medication management and therapy.

Adult Psychiatrist - Outpatient at LifeStance Health

Chesapeake, Virginia, United States - Full Time

Skills Needed
Patient Care, Clinical Excellence, Medication Management, Therapy, Collaboration, Scheduling, Billing, Digital Technology

Specialization
Candidates must possess an MD or DO degree and be Board-certified or Board-eligible, fully licensed in Virginia with an unencumbered DEA. Applicants must also reside in Virginia and have experience with both medication management and therapy.

Experience Required
Minimum 5 year(s)

Patient Services Representative at UPMC

Mechanicsburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Medical Office Experience, Patient Greeting, Self-Arrival Technology, Payment Collection, Registration Information Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, HIPAA Compliance, Phone Triage, Administrative Duties

Industry

Hospitals and Health Care

Description

Join our team of Life Changers! UPMC is hiring a Full-Time, Patient Services Representative to support Cardiovascular in our Technology Parkway location in Mechanicsburg, PA. Hours are Monday-Friday with shifts rotating between 7:30am-4pm and 8am-4:30pm or until all patients have been checked out. We are seeking to recruit a dedicated individual with exceptional customer service abilities, pays close attention to detail, and who excels working in a fast-paced environment. Seeking a candidate who has prior medical office experience. If this sounds like you - apply today! Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. *Performs in accordance with system-wide competencies/behaviors. *Performs other duties as assigned. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Patient Services Representative welcomes patients, promotes consumer technologies, handles financial obligations including copayment collection, and manages appointment scheduling within the continuum of care. They ensure patients receive the desired UPMC Experience through strong customer service skills across various UPMC settings.

Patient Services Representative at UPMC

Mechanicsburg, Pennsylvania, United States - Full Time

Patient Services Representative at UPMC

Mechanicsburg, Pennsylvania, United States - Full Time

Patient Svcs Representative II at UPMC

Chambersburg, Pennsylvania, United States - Full Time

Experience Required
Minimum 2 year(s)

Patient Service Representative at Clinical Associates, P.A.

Reisterstown, Maryland, United States - Full Time

Patient Companion - Float Pool at Cleveland Clinic

Medina, New York, United States - Full Time

Skills Needed
Patient Care, Vital Signs, Cpr, Documentation, Hand Off Communication, Patient Safety, Patient Transport, Basic Hygiene, Skin Care

Patient Services Representative at UPMC

Harrisburg, Pennsylvania, United States - Full Time

Patient Scheduling Coordinator at UnityPoint Health

West Des Moines, Iowa, United States - Full Time

Experience Required
Minimum 2 year(s)

Patient Services Representative at UPMC

York, Pennsylvania, United States - Full Time

Patient Services Coordinator II at Illinois Bone and Joint Institute LLC

Highland Park, Illinois, United States - Full Time

Experience Required
Minimum 2 year(s)

Patient Services Representative at Eye Clinic of Wisconsin

Wausau, Wisconsin, United States - Full Time

Patient Service Representative at Orthopedic Institute PC

Tea, South Dakota, United States - Full Time

Patient Service Representative at Dental Views

Chino, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Patient Services Representative at People's Community Clinic

Austin, Texas, United States - Full Time

Patient Service Representative at Radnet Radiology

City of Rochester, New York, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork

Patient Access Representative I at Cincinnati Children's

Springboro, Ohio, United States - Full Time

Patient Services Representative at Kintegra Health

Gastonia, North Carolina, United States - Full Time

Patient Services Representative at Corewell Health

Grand Rapids, Michigan, United States - Full Time

Skills Needed
Patient Registration, Problem Solving, Administrative Functions, Appointment Scheduling, Insurance Authorization, Emr/Ehr Scanning, Training, Safety Initiatives

Experience Required
Minimum 2 year(s)

Patient Service Representative at Infusion4Health Inc

Brea, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Adult Psychiatrist - Outpatient at LifeStance Health

Leesburg, Virginia, United States - Full Time

Skills Needed
Patient Care, Clinical Excellence, Medication Management, Therapy, Collaboration, Scheduling, Billing, Digital Technology

Adult Psychiatrist - Outpatient at LifeStance Health

Chesapeake, Virginia, United States - Full Time

Skills Needed
Patient Care, Clinical Excellence, Medication Management, Therapy, Collaboration, Scheduling, Billing, Digital Technology

Experience Required
Minimum 5 year(s)