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Patient Services Representative at UPMC
York, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Billing, Patient Scheduling, Insurance Verification, Medical Terminology, Hipaa Compliance, Electronic Health Records, Patient Registration, Triage, Administrative Support
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and experience with health records systems like Epic or Medipac is desired.
Experience Required
Minimum 2 year(s)
Patient Services Representative at ADVENT
Woodmere, Ohio, United States - Full Time
Skills Needed
Patient Services, Electronic Health Records, Time Management, Multitasking, Customer Service, Communication Skills, Microsoft Office, Problem Solving, Teamwork, Data Entry, Scheduling, Medical Supplies Management
Specialization
Candidates must have at least one year of experience and strong multitasking and communication skills. Proficiency in Microsoft Office and Electronic Health Records is required, along with a customer-first mindset.
Patient Services Representative at UPMC
Buffalo Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Payment Collection, Patient Registration, Hipaa Compliance, Medical Terminology, Electronic Health Records, Triage, Administrative Support, Patient Education
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and familiarity with health records systems like Epic or Medipac are desired.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Bridgeview Eye Partners
South Bend, Indiana, United States - Full Time
Skills Needed
Patient Communication, Insurance Verification, Pre Authorizations, Appointment Scheduling, Triage, Chart Maintenance, Billing Inquiries, Data Entry, Ehr Management, Cash Handling, Customer Service, Medical Office Administration
Specialization
Candidates must be able to perform physical tasks such as standing, walking, and lifting up to 15 pounds in a professional medical office setting. Proficiency in administrative duties, data entry, and maintaining patient charts is required.
Patient Services Representative at OrthoArizona
Gilbert, Arizona, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Computer Programs, Written Communication, Verbal Communication, Practice Management Software, Attention To Detail, Phone Handling, Insurance Plans, Specialty Referral Process
Specialization
Candidates should have excellent customer service skills and knowledge of medical terminology. A high school diploma or GED is required, with at least one year of medical office experience preferred.
Patient Services Representative at Area Substance Abuse Council
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Customer Service, Data Entry, Appointment Scheduling, Payment Processing, Clerical Support, Insurance Verification, Electronic Health Records, Communication Skills, Organizational Skills, Attention To Detail, Record Maintenance, Cash Handling
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative experience. Strong organizational, communication, and data entry skills are required, along with a valid driver's license.
Patient Services Representative at Bon Secours Mercy Health
Richmond, Virginia, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Medical Records Management, Communication, Problem Solving, Data Entry, Cash Handling, Revenue Cycle Software, Referral Coordination, Authorization Processing, Electronic Health Records, Bilingual
Specialization
Candidates must possess a High School Diploma or GED. Prior experience in patient registration or healthcare is preferred, and bilingual skills in Spanish are considered an asset.
Patient Services Rep (PER DIEM) at Cooper University Hospital
Cherry Hill Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Customer Service, Insurance Verification, Medical Terminology, Data Entry, Communication Skills, Phone Etiquette, Computer Literacy, Epic Software, Pre Certification, Authorization, Referral Management, Cash Handling, Multitasking
Specialization
A high school diploma or equivalent is required, with at least one year of recent medical registration or billing experience preferred. Proficiency in computer use and excellent communication skills are essential for this customer-facing role.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Registration, Insurance Verification, Medical Terminology, Ehr, Epic, Microsoft Office, Communication Skills, Data Entry, Patient Triage, Referral Management, Conflict Resolution, Time Management, Teamwork, Mentoring
Specialization
Candidates must have a high school diploma or equivalent, with an associate degree preferred. A minimum of three years of customer service experience is required, with at least one year in a patient services role and proficiency in EHR systems like Epic.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Cowlitz Family Health Center
Woodland, Washington, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Appointment Scheduling, Patient Check In, Payment Handling, Data Collection, Insurance Verification, Communication Skills, Organizational Skills, Computer Skills, Ms Office Suite, Epic Emr, Decision Making, Conflict Resolution
Specialization
Candidates must have a high school diploma or GED and 1-3 years of experience in customer service or administrative support. Proficiency in computer skills and the ability to work with a diverse, low-income population are required.
Patient Engagement Associate I at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Troubleshooting, Active Listening, Note Taking, Organization, Attention To Detail, Teamwork, Multitasking, Data Entry, Hipaa Compliance
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Strong communication, organizational, and customer service skills are required to succeed in this role.
Patient Service Representative at Main Line Health
Broomall, Pennsylvania, United States - Full Time
Skills Needed
Communication Skills, Patient Scheduling, Medical Terminology, Insurance Payer Knowledge, Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Base Maintenance, Calendar Management, Record Keeping, Customer Service
Specialization
Candidates must have two to three years of office experience and a high school diploma. Proficiency in Microsoft Office suite and knowledge of medical terminology and insurance payers are required.
Experience Required
Minimum 2 year(s)
Patient Access Manager NorBalt at Sobi
Copenhagen, Capital Region of Denmark, Denmark - Full Time
Skills Needed
Pricing, Reimbursement, Patient Access, Value Stories, Economic Models, Payer Negotiations, Stakeholder Engagement, Access Plans, Tender Processes, Cross Functional Teams, Relationship Building, Policy Monitoring, Strategic Planning, Analytical Thinking, Communication, Resilience
Specialization
Candidates must possess a Master's degree in life sciences, healthcare, or health economics, coupled with 5 to 10 years of experience in pricing, reimbursement, and patient access, preferably within pharmaceuticals or consultancy. Strong expertise in economic evaluation, value communication, strategic plan execution, and fluency in English plus at least one Scandinavian language are essential.
Experience Required
Minimum 5 year(s)
Patient Service Representative at Retina Consultants of Texas
Houston, Texas, United States - Full Time
Skills Needed
Patient Scheduling, Call Triage, Customer Service, Hipaa Compliance, Insurance Information Collection, Team Collaboration, Effective Communication, Accurate Documentation, Problem Resolution, Provider Knowledge, Computer Skills, Decision Making, Insurance Terminology, Ms Office Proficiency, Bilingual (English/Spanish), Emr Proficiency
Specialization
Candidates must possess excellent communication and computer skills, the ability to exercise judgment, and a working knowledge of insurance terminology. A high school diploma or equivalent is required, with 1-2 years of customer service, medical scheduling, or ophthalmic technician experience preferred.
Patient Driver - Brevig Mission at Norton Sound Health Corp
Nome, Alaska, United States - Full Time
Skills Needed
Patient Transportation, Customer Service, Vehicle Maintenance, Interpersonal Skills, Communication Skills, Time Management, Confidentiality, Driving, Package Handling, Office Software, Professionalism, Teamwork
Specialization
Candidates must possess a high school diploma or equivalent, a valid Alaska driver's license, and at least 5 years of driving experience. Applicants are also required to have 1 year of experience in a service environment and hold a BLS certification.
Experience Required
Minimum 2 year(s)
Manager, New Patient Scheduling at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Healthcare Management, Scheduling Operations, Kpi Monitoring, Staff Development, Hipaa Compliance, Emr Systems, Insurance Verification, Workflow Optimization, Patient Service Excellence, Referral Intake, Performance Auditing, Problem Solving
Specialization
Requires over 5 years of healthcare management experience, including at least 3 years leading a complex scheduling department. Proficiency in EMR systems, insurance authorizations, and performance auditing is essential, with oncology experience preferred.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Surgery Partners, Inc
Atlanta, Georgia, United States - Full Time
Skills Needed
Insurance Verification, Eligibility Checking, Pre Authorization, Patient Registration, Medical Billing, Payment Collection, Financial Counseling, Office Administration
Specialization
A high school diploma or GED is required for this position. Candidates must have at least two years of office experience within a medical environment, including face-to-face patient interaction.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eye Health America LLC
, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Insurance Verification, Payment Collection, Scheduling, Data Entry, Cash Handling, Patient Coordination, Medical Record Management
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Previous experience in eye care or a medical environment is preferred but not required.
Patient Services Representative at Eye Health America LLC
Clinton, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. At least one year of experience in eye care or a medical environment is preferred.
Patient Services Representative at Eye Health America LLC
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Insurance Verification, Payment Collection, Scheduling, Data Entry, Cash Handling, Patient Coordination, Medical Record Management
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Previous experience in eye care or a medical environment is preferred but not required.
Patient Services Representative at UPMC
York, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Medical Billing, Patient Scheduling, Insurance Verification, Medical Terminology, HIPAA Compliance, Electronic Health Records, Patient Registration, Triage, Administrative Support

Industry

Hospitals and Health Care

Description
Join our team of Life Changers! UPMC is hiring a Full-Time, Patient Services Representative to support Yorktowne Urology location in York, PA. Hours are Monday-Friday 8:00am-4:30pm or until all patients have been checked out. We are seeking to recruit a dedicated individual with exceptional customer service abilities, pays close attention to detail, and who excels working in a fast-paced environment. Seeking a candidate who has prior medical office experience including working with referrals. If this sounds like you - apply today! Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, managing check-in/out processes, and collecting copayments. They also handle appointment scheduling, insurance verification, and updating patient demographics to ensure a high standard of service excellence.
Patient Services Representative at UPMC
York, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Billing, Patient Scheduling, Insurance Verification, Medical Terminology, Hipaa Compliance, Electronic Health Records, Patient Registration, Triage, Administrative Support
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and experience with health records systems like Epic or Medipac is desired.
Experience Required
Minimum 2 year(s)
Patient Services Representative at ADVENT
Woodmere, Ohio, United States - Full Time
Skills Needed
Patient Services, Electronic Health Records, Time Management, Multitasking, Customer Service, Communication Skills, Microsoft Office, Problem Solving, Teamwork, Data Entry, Scheduling, Medical Supplies Management
Specialization
Candidates must have at least one year of experience and strong multitasking and communication skills. Proficiency in Microsoft Office and Electronic Health Records is required, along with a customer-first mindset.
Patient Services Representative at UPMC
Buffalo Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Payment Collection, Patient Registration, Hipaa Compliance, Medical Terminology, Electronic Health Records, Triage, Administrative Support, Patient Education
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and familiarity with health records systems like Epic or Medipac are desired.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Bridgeview Eye Partners
South Bend, Indiana, United States - Full Time
Skills Needed
Patient Communication, Insurance Verification, Pre Authorizations, Appointment Scheduling, Triage, Chart Maintenance, Billing Inquiries, Data Entry, Ehr Management, Cash Handling, Customer Service, Medical Office Administration
Specialization
Candidates must be able to perform physical tasks such as standing, walking, and lifting up to 15 pounds in a professional medical office setting. Proficiency in administrative duties, data entry, and maintaining patient charts is required.
Patient Services Representative at OrthoArizona
Gilbert, Arizona, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Computer Programs, Written Communication, Verbal Communication, Practice Management Software, Attention To Detail, Phone Handling, Insurance Plans, Specialty Referral Process
Specialization
Candidates should have excellent customer service skills and knowledge of medical terminology. A high school diploma or GED is required, with at least one year of medical office experience preferred.
Patient Services Representative at Area Substance Abuse Council
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Customer Service, Data Entry, Appointment Scheduling, Payment Processing, Clerical Support, Insurance Verification, Electronic Health Records, Communication Skills, Organizational Skills, Attention To Detail, Record Maintenance, Cash Handling
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative experience. Strong organizational, communication, and data entry skills are required, along with a valid driver's license.
Patient Services Representative at Bon Secours Mercy Health
Richmond, Virginia, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Medical Records Management, Communication, Problem Solving, Data Entry, Cash Handling, Revenue Cycle Software, Referral Coordination, Authorization Processing, Electronic Health Records, Bilingual
Specialization
Candidates must possess a High School Diploma or GED. Prior experience in patient registration or healthcare is preferred, and bilingual skills in Spanish are considered an asset.
Patient Services Rep (PER DIEM) at Cooper University Hospital
Cherry Hill Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Customer Service, Insurance Verification, Medical Terminology, Data Entry, Communication Skills, Phone Etiquette, Computer Literacy, Epic Software, Pre Certification, Authorization, Referral Management, Cash Handling, Multitasking
Specialization
A high school diploma or equivalent is required, with at least one year of recent medical registration or billing experience preferred. Proficiency in computer use and excellent communication skills are essential for this customer-facing role.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Registration, Insurance Verification, Medical Terminology, Ehr, Epic, Microsoft Office, Communication Skills, Data Entry, Patient Triage, Referral Management, Conflict Resolution, Time Management, Teamwork, Mentoring
Specialization
Candidates must have a high school diploma or equivalent, with an associate degree preferred. A minimum of three years of customer service experience is required, with at least one year in a patient services role and proficiency in EHR systems like Epic.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Cowlitz Family Health Center
Woodland, Washington, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Appointment Scheduling, Patient Check In, Payment Handling, Data Collection, Insurance Verification, Communication Skills, Organizational Skills, Computer Skills, Ms Office Suite, Epic Emr, Decision Making, Conflict Resolution
Specialization
Candidates must have a high school diploma or GED and 1-3 years of experience in customer service or administrative support. Proficiency in computer skills and the ability to work with a diverse, low-income population are required.
Patient Engagement Associate I at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Troubleshooting, Active Listening, Note Taking, Organization, Attention To Detail, Teamwork, Multitasking, Data Entry, Hipaa Compliance
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Strong communication, organizational, and customer service skills are required to succeed in this role.
Patient Service Representative at Main Line Health
Broomall, Pennsylvania, United States - Full Time
Skills Needed
Communication Skills, Patient Scheduling, Medical Terminology, Insurance Payer Knowledge, Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Base Maintenance, Calendar Management, Record Keeping, Customer Service
Specialization
Candidates must have two to three years of office experience and a high school diploma. Proficiency in Microsoft Office suite and knowledge of medical terminology and insurance payers are required.
Experience Required
Minimum 2 year(s)
Patient Access Manager NorBalt at Sobi
Copenhagen, Capital Region of Denmark, Denmark - Full Time
Skills Needed
Pricing, Reimbursement, Patient Access, Value Stories, Economic Models, Payer Negotiations, Stakeholder Engagement, Access Plans, Tender Processes, Cross Functional Teams, Relationship Building, Policy Monitoring, Strategic Planning, Analytical Thinking, Communication, Resilience
Specialization
Candidates must possess a Master's degree in life sciences, healthcare, or health economics, coupled with 5 to 10 years of experience in pricing, reimbursement, and patient access, preferably within pharmaceuticals or consultancy. Strong expertise in economic evaluation, value communication, strategic plan execution, and fluency in English plus at least one Scandinavian language are essential.
Experience Required
Minimum 5 year(s)
Patient Service Representative at Retina Consultants of Texas
Houston, Texas, United States - Full Time
Skills Needed
Patient Scheduling, Call Triage, Customer Service, Hipaa Compliance, Insurance Information Collection, Team Collaboration, Effective Communication, Accurate Documentation, Problem Resolution, Provider Knowledge, Computer Skills, Decision Making, Insurance Terminology, Ms Office Proficiency, Bilingual (English/Spanish), Emr Proficiency
Specialization
Candidates must possess excellent communication and computer skills, the ability to exercise judgment, and a working knowledge of insurance terminology. A high school diploma or equivalent is required, with 1-2 years of customer service, medical scheduling, or ophthalmic technician experience preferred.
Patient Driver - Brevig Mission at Norton Sound Health Corp
Nome, Alaska, United States - Full Time
Skills Needed
Patient Transportation, Customer Service, Vehicle Maintenance, Interpersonal Skills, Communication Skills, Time Management, Confidentiality, Driving, Package Handling, Office Software, Professionalism, Teamwork
Specialization
Candidates must possess a high school diploma or equivalent, a valid Alaska driver's license, and at least 5 years of driving experience. Applicants are also required to have 1 year of experience in a service environment and hold a BLS certification.
Experience Required
Minimum 2 year(s)
Manager, New Patient Scheduling at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Healthcare Management, Scheduling Operations, Kpi Monitoring, Staff Development, Hipaa Compliance, Emr Systems, Insurance Verification, Workflow Optimization, Patient Service Excellence, Referral Intake, Performance Auditing, Problem Solving
Specialization
Requires over 5 years of healthcare management experience, including at least 3 years leading a complex scheduling department. Proficiency in EMR systems, insurance authorizations, and performance auditing is essential, with oncology experience preferred.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Surgery Partners, Inc
Atlanta, Georgia, United States - Full Time
Skills Needed
Insurance Verification, Eligibility Checking, Pre Authorization, Patient Registration, Medical Billing, Payment Collection, Financial Counseling, Office Administration
Specialization
A high school diploma or GED is required for this position. Candidates must have at least two years of office experience within a medical environment, including face-to-face patient interaction.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eye Health America LLC
, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Insurance Verification, Payment Collection, Scheduling, Data Entry, Cash Handling, Patient Coordination, Medical Record Management
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Previous experience in eye care or a medical environment is preferred but not required.
Patient Services Representative at Eye Health America LLC
Clinton, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. At least one year of experience in eye care or a medical environment is preferred.
Patient Services Representative at Eye Health America LLC
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Insurance Verification, Payment Collection, Scheduling, Data Entry, Cash Handling, Patient Coordination, Medical Record Management
Specialization
Candidates must possess a high school diploma or equivalent and a valid driver's license. Previous experience in eye care or a medical environment is preferred but not required.
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