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Remote Bilingual Patient Support Agent at Resolv.Global
Irapuato, Guanajuato, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Interaction Management, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Patient Liaison - Customer Excellence at Pharmacierge
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Healthcare Communication, Empathy, Professionalism, Organizational Skills, Multitasking, Attention To Detail, Written Communication, Verbal Communication
Specialization
Candidates should have customer service experience, preferably in healthcare, and strong communication skills. Empathy, professionalism, and the ability to multitask in a patient-focused environment are essential.
Remote Bilingual Patient Support Agent at Resolv.Global
Xalapa, Veracruz, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multi Channel Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Operations Specialist - Patient Facing at AdaptHealth, LLC
Boone, Iowa, United States - Full Time
Skills Needed
Workflow Improvement, Insurance Verification, Emr Systems, Patient Assessment, Hipaa Compliance, Process Optimization, Data Validation, Microsoft Office, Problem Solving, Analytical Skills, Communication Skills, Multi Tasking, Documentation, Customer Service, Infection Control, Onboarding
Specialization
Candidates must have at least one year of relatable work experience and a high school diploma or associate degree in a relevant field. Proficiency in computer systems and strong communication skills are required, with healthcare or insurance experience preferred.
Patient Journey Partner- Ophthalmology at Roche
Kolkata, west bengal, India - Full Time
Skills Needed
Collaboration, Networking, Process Orientation, Alliance Management, Stakeholder Management, Strategic Planning, Account Management, Patient Services, Relationship Building, Problem Solving
Specialization
Candidates must have a graduate or postgraduate degree in Science and over 8 years of experience, with at least 4 years in Patient Services. Strong skills in collaboration, networking, and alliance management are required.
Experience Required
Minimum 5 year(s)
Patient Access Coordinator - 1st shift at BHS
Paducah, Kentucky, United States - Full Time
Skills Needed
Insurance Verification, Patient Registration, Customer Service, Hipaa Compliance, Revenue Cycle Management, Data Entry, Insurance Eligibility, Point Of Service Collections
Specialization
Requires a high school diploma or equivalent and a typing speed of 40-45 wpm. Prior registration experience and extensive insurance knowledge are preferred.
Remote Bilingual Patient Support Agent at Resolv.Global
Veracruz, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Remote Bilingual Patient Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multi Channel Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Case Manager, Inpatient Rehabilitation at Lifepoint Health
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Case Management, Discharge Planning, Interdisciplinary Care Coordination, Patient Communication, Cms Guidelines, Case Mix Group (Cmg) Analysis, Microsoft Office, Oral Communication, Written Communication
Specialization
Candidates must hold a license as an RN, Social Worker, Respiratory Therapist, PT, OT, or SLP. A minimum of 2 years of inpatient case management experience is preferred, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Standardized Patient/Simulated Person at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Role Playing, Communication Skills, Interpersonal Skills, Providing Feedback, Memorization, Attention To Detail, Basic Computer Skills, Empathy
Specialization
Requires a high school diploma or equivalent and strong communication and reliability skills. No prior experience is necessary as extensive training is provided.
Patient Continuity and Needs Advocate at ChenMed
Louisville, Kentucky, United States - Full Time
Skills Needed
Patient Advocacy, Customer Service, Salesforce, Microsoft Office Suite, Healthcare Benefit Knowledge, Patient Retention, Emr Documentation, Communication Skills, Service Recovery, Medicare Advantage Knowledge, Relationship Management, Hipaa Compliance
Specialization
Requires a high school diploma or GED, with a bachelor's degree preferred and at least three years of work experience. Candidates should have strong customer service skills and a general understanding of Medicare Advantage and healthcare benefits.
Experience Required
Minimum 2 year(s)
Patient Access Scheduler - Pediatrics at Geisinger Clinic
Pottsville, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service
Specialization
Requires a high school diploma or equivalent and a minimum of one year of related work experience. An associate degree in Business Administration or Management is preferred.
Patient Access Scheduler - Pediatrics at Geisinger Clinic
Pottsville, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Appointment Scheduling, Patient Registration, Insurance Verification, Hipaa Compliance
Specialization
Requires a high school diploma or equivalent and a minimum of one year of related work experience. An associate degree in Business Administration or Management is preferred.
Hospice House Inpatient Aide/CNA (PRN) at Hospice of the Piedmont Inc
Charlottesville, Virginia, United States - Full Time
Skills Needed
Personal Care, Patient Observation, Documentation, Hygiene Assistance, Patient Transfers, Communication, Professionalism, Confidentiality, Time Management, Compassionate Care
Specialization
Must hold a current Certified Nursing Assistant (CNA) certification from the Commonwealth of Virginia. Previous experience in hospice care is preferred, along with the physical ability to lift and move patients.
Team Lead, Patient Access - 2nd Shift at Mercyhealth
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Patient Access Operations, Revenue Cycle Management, Staff Training And Coaching, Workflow Optimization, Quality Auditing, Payroll Management, Patient Billing Resolution, Interpersonal Communication, Analytical Skills, Microsoft Word, Microsoft Excel, Ppm Billing System, Star Billing System, Cash Handling, Performance Evaluation, Process Improvement
Specialization
Requires two years of patient access or revenue cycle experience and one year of leadership experience. A high school diploma is preferred, and a healthcare revenue cycle certification must be obtained within one year.
Experience Required
Minimum 2 year(s)
Patient Service Representative Clinic at Ascension
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Appointment Scheduling, Medical Records Management, Insurance Verification, Precertifications, Billing, Co Payments, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Requires a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Patient Service Representative Clinic at Ascension
Hendersonville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Check In/Out Process, Schedule Management, Medical Record Requests, Insurance Verification, Precertifications, Billing, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Candidates must have a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Patient Service Representative Clinic at Ascension
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Check In/Out Process, Schedule Management, Medical Record Requests, Insurance Verification, Precertifications, Billing, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Candidates must have a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Wardsperson - Patient Support Services at ACT Health
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Manual Handling, Patient Transport, Emergency Response, Communication Skills, Collaboration, Patient Safety, Confidentiality, Adaptability
Specialization
Candidates must undergo a National Police Check and hold a current Working with Vulnerable People registration. Compliance with Occupational Assessment, Screening, and Vaccination policies is required.
Patient Service Representative Clinic at Ascension
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Scheduling, Medical Records Management, Insurance Verification, Billing, Co Payment Handling, Clerical Support, Deposit Reconciliation, Customer Service, Professional Communication
Specialization
Requires a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Remote Bilingual Patient Support Agent at Resolv.Global
Irapuato, Guanajuato, Mexico -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

5.5

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual English and Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Interaction Management, Multitasking

Industry

Outsourcing and Offshoring Consulting

Description
We are looking for a detail-oriented, caring, and reliable bilingual professional to join our remote patient support team. In this role, you will be the primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance after their visits. This is a fully remote, full-time position open to candidates based in Mexico. If you genuinely enjoy helping people, communicate clearly in both English and Spanish, and thrive in a structured remote environment, we would love to hear from you. What You Will Do Respond to patient inquiries through inbound and outbound phone calls, emails, text messages, and web chats Schedule patient appointments and manage changes or cancellations Provide patients with clear pre-appointment and post-appointment instructions Follow up with patients as needed to ensure they have the information they need Support clinic operations with coordination and administrative tasks Maintain accurate records of all patient interactions Handle multiple communication channels at the same time while keeping a calm, professional tone throughout Contract & Compensation $5.50 USD per hour Paid weekly in arrears Independent Contractor 48-hours per week Training duration: 4 weeks Important Information This is a fully remote opportunity Candidates must be fluent in English and Spanish Applications and resumes must be submitted in English Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position. Requirements What We’re Looking For Full professional fluency in both English and Spanish, written and spoken At least 1 year of experience in customer service, patient support, or a similar client-facing role Proven experience working in a fully remote role Strong written communication skills with attention to grammar and clarity Comfortable learning and navigating multiple software tools and platforms A stable internet connection and a dedicated, quiet home workspace Strong organizational skills and the ability to manage multiple tasks at once A patient, empathetic, and professional communication style at all times Currently residing in Mexico Equipment We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
Responsibilities
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Remote Bilingual Patient Support Agent at Resolv.Global
Irapuato, Guanajuato, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Interaction Management, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Patient Liaison - Customer Excellence at Pharmacierge
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Healthcare Communication, Empathy, Professionalism, Organizational Skills, Multitasking, Attention To Detail, Written Communication, Verbal Communication
Specialization
Candidates should have customer service experience, preferably in healthcare, and strong communication skills. Empathy, professionalism, and the ability to multitask in a patient-focused environment are essential.
Remote Bilingual Patient Support Agent at Resolv.Global
Xalapa, Veracruz, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multi Channel Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Operations Specialist - Patient Facing at AdaptHealth, LLC
Boone, Iowa, United States - Full Time
Skills Needed
Workflow Improvement, Insurance Verification, Emr Systems, Patient Assessment, Hipaa Compliance, Process Optimization, Data Validation, Microsoft Office, Problem Solving, Analytical Skills, Communication Skills, Multi Tasking, Documentation, Customer Service, Infection Control, Onboarding
Specialization
Candidates must have at least one year of relatable work experience and a high school diploma or associate degree in a relevant field. Proficiency in computer systems and strong communication skills are required, with healthcare or insurance experience preferred.
Patient Journey Partner- Ophthalmology at Roche
Kolkata, west bengal, India - Full Time
Skills Needed
Collaboration, Networking, Process Orientation, Alliance Management, Stakeholder Management, Strategic Planning, Account Management, Patient Services, Relationship Building, Problem Solving
Specialization
Candidates must have a graduate or postgraduate degree in Science and over 8 years of experience, with at least 4 years in Patient Services. Strong skills in collaboration, networking, and alliance management are required.
Experience Required
Minimum 5 year(s)
Patient Access Coordinator - 1st shift at BHS
Paducah, Kentucky, United States - Full Time
Skills Needed
Insurance Verification, Patient Registration, Customer Service, Hipaa Compliance, Revenue Cycle Management, Data Entry, Insurance Eligibility, Point Of Service Collections
Specialization
Requires a high school diploma or equivalent and a typing speed of 40-45 wpm. Prior registration experience and extensive insurance knowledge are preferred.
Remote Bilingual Patient Support Agent at Resolv.Global
Veracruz, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Remote Bilingual Patient Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multi Channel Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
Case Manager, Inpatient Rehabilitation at Lifepoint Health
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Case Management, Discharge Planning, Interdisciplinary Care Coordination, Patient Communication, Cms Guidelines, Case Mix Group (Cmg) Analysis, Microsoft Office, Oral Communication, Written Communication
Specialization
Candidates must hold a license as an RN, Social Worker, Respiratory Therapist, PT, OT, or SLP. A minimum of 2 years of inpatient case management experience is preferred, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Standardized Patient/Simulated Person at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Role Playing, Communication Skills, Interpersonal Skills, Providing Feedback, Memorization, Attention To Detail, Basic Computer Skills, Empathy
Specialization
Requires a high school diploma or equivalent and strong communication and reliability skills. No prior experience is necessary as extensive training is provided.
Patient Continuity and Needs Advocate at ChenMed
Louisville, Kentucky, United States - Full Time
Skills Needed
Patient Advocacy, Customer Service, Salesforce, Microsoft Office Suite, Healthcare Benefit Knowledge, Patient Retention, Emr Documentation, Communication Skills, Service Recovery, Medicare Advantage Knowledge, Relationship Management, Hipaa Compliance
Specialization
Requires a high school diploma or GED, with a bachelor's degree preferred and at least three years of work experience. Candidates should have strong customer service skills and a general understanding of Medicare Advantage and healthcare benefits.
Experience Required
Minimum 2 year(s)
Patient Access Scheduler - Pediatrics at Geisinger Clinic
Pottsville, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service
Specialization
Requires a high school diploma or equivalent and a minimum of one year of related work experience. An associate degree in Business Administration or Management is preferred.
Patient Access Scheduler - Pediatrics at Geisinger Clinic
Pottsville, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Appointment Scheduling, Patient Registration, Insurance Verification, Hipaa Compliance
Specialization
Requires a high school diploma or equivalent and a minimum of one year of related work experience. An associate degree in Business Administration or Management is preferred.
Hospice House Inpatient Aide/CNA (PRN) at Hospice of the Piedmont Inc
Charlottesville, Virginia, United States - Full Time
Skills Needed
Personal Care, Patient Observation, Documentation, Hygiene Assistance, Patient Transfers, Communication, Professionalism, Confidentiality, Time Management, Compassionate Care
Specialization
Must hold a current Certified Nursing Assistant (CNA) certification from the Commonwealth of Virginia. Previous experience in hospice care is preferred, along with the physical ability to lift and move patients.
Team Lead, Patient Access - 2nd Shift at Mercyhealth
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Patient Access Operations, Revenue Cycle Management, Staff Training And Coaching, Workflow Optimization, Quality Auditing, Payroll Management, Patient Billing Resolution, Interpersonal Communication, Analytical Skills, Microsoft Word, Microsoft Excel, Ppm Billing System, Star Billing System, Cash Handling, Performance Evaluation, Process Improvement
Specialization
Requires two years of patient access or revenue cycle experience and one year of leadership experience. A high school diploma is preferred, and a healthcare revenue cycle certification must be obtained within one year.
Experience Required
Minimum 2 year(s)
Patient Service Representative Clinic at Ascension
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Appointment Scheduling, Medical Records Management, Insurance Verification, Precertifications, Billing, Co Payments, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Requires a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Patient Service Representative Clinic at Ascension
Hendersonville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Check In/Out Process, Schedule Management, Medical Record Requests, Insurance Verification, Precertifications, Billing, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Candidates must have a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Patient Service Representative Clinic at Ascension
Nashville, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Check In/Out Process, Schedule Management, Medical Record Requests, Insurance Verification, Precertifications, Billing, Clerical Support, Deposit Reconciliation, Customer Service
Specialization
Candidates must have a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
Wardsperson - Patient Support Services at ACT Health
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Manual Handling, Patient Transport, Emergency Response, Communication Skills, Collaboration, Patient Safety, Confidentiality, Adaptability
Specialization
Candidates must undergo a National Police Check and hold a current Working with Vulnerable People registration. Compliance with Occupational Assessment, Screening, and Vaccination policies is required.
Patient Service Representative Clinic at Ascension
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Patient Experience, Scheduling, Medical Records Management, Insurance Verification, Billing, Co Payment Handling, Clerical Support, Deposit Reconciliation, Customer Service, Professional Communication
Specialization
Requires a high school diploma equivalency or one year of applicable job-specific experience. Professional licensure or certification may be used as a substitute for education or experience.
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