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QUALIFICATIONS / REQUIREMENTS:

• Bachelor’s degree in international trade, supply chain management, finance, laws or a related field.
• Master’s degree or relevant certifications (such as Certified International Trade Professional) are preferred.
• Minimum of 8 years of experience in international trade management, with a focus on strategic projects, operations optimization, financial controls, and digitization.

SKILLS

• Strong understanding in Costa Rica of international trade regulations, customs procedures, transportation and trade compliance requirements.
• Project management skills, PMI or FPX Certification is a Plus.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
• Ability to adapt to changing priorities and work independently in a fast-paced environment.
• Relevant certifications in international trade, customs compliance, or project management are a plus.
• Certifications in international trade, project management, or relevant technologies are a plus.
• English Language: min. 70% (written and oral)

Play a key role in establishing and maintaining robust controls and execution of Global Transportation and Trade Operations (GTTO) for the new manufacturing site in Costa Rica. Focused on ensuring a best-in-class operating model for all import and export activities within the Free Trade Zone, as well as overseeing transportation flows to support global markets. Responsibilities include designing and implementing controls that ensure compliance with local Free Trade Zone regulations, J&J policies, and international trade requirements. The position also emphasizes managing multi-franchise complexities, driving operational excellence, optimizing spending controls, and ensuring that all trade and transportation processes are aligned with business strategy and regulatory standards.

You will be responsible for:

• Develop and implement controls for all import and export activities at the Costa Rica Manufacturing Site in the Medical Devices sector, with particular emphasis on managing free trade zone procedures and maintaining compliance. This includes overseeing operations from purchase order receipt through product customs clearance and final delivery to the warehouse at the destination. Key areas of focus include compliance with free trade zone regulations, tariff classification, import permits, certification of origin, and other relevant local regulations to ensure the plant remains within compliance and leverages eligible trade benefit programs.
• Support logistics providers tender processes: For Brokerage and International Transportation services, providing inputs related to controls and free trade zone regulations, documentation of standard procedures and Service Level Agreement, setting up the purchase order/payment process and spend controls.
• Communication with strategic internal stakeholders (Franchises, Planning, Procurement, Quality, Warehousing, Trade Controls, Health Care Compliance, Finance, etc) and external providers and authorities (originating companies, freight forwarders, customs broker, local customs authorities) to fulfill the project deadlines, operations leadtimes, quality, compliance and service level requirements aligned with local regulations.
• Guarantee compliance with local regulation/ free trade zone regime and J&J Policy, standards, and procedures; coordinate any regulatory / customs needs to ensure shipments 100% compliance with all local regulation. Implement solutions to streamline compliance procedures and minimize risks associated with cross-border transactions.
• Implement operational performance process through elaboration and review of import/export reports, indicators, periodic monthly reviews with logistics service providers thru Contracts, Service Level Agreements, KPIs monitoring.
• Collaborate with global/regional and cross-functional teams to leverage best in class operations, efficiencies compliance, digitalization and automation tools.