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Manager, Customer Support (IGT1: Kyriba) at IFS NORTH AMERICA INC
Colombo, Western Province, Sri Lanka - Full Time
Skills Needed
Leadership, Support Operations, Cross Functional Collaboration, Client Relationship Management, Analytical Skills, Troubleshooting Skills, Customer Centric, Quality Driven, Continuous Improvement, Team Development, Empathy, Accountability, Collaboration, Teamwork, Resilience
Specialization
Proven leadership in support roles and experience managing high-volume support operations are essential. A Bachelor's or Graduate degree in a relevant field is required, along with strong analytical and troubleshooting skills.
Experience Required
Minimum 5 year(s)
Procurement Transformation Manager Bangalore at KPMG Nederland
Bangalore, karnataka, India - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in procurement management, particularly in technology. Strong analytical and negotiation skills are essential for this position.
Experience Required
Minimum 5 year(s)
Embedded Firmware Control Engineer at KRUSH Labs B.V.
Eindhoven, North Brabant, Netherlands - Full Time
Skills Needed
Embedded Software Development, Firmware Development, Motor Control, Matlab, Simulink, Real Time Control Algorithms, Microcontrollers, Dsps, Unit Testing, Debugging, Control Theory, Signal Processing, Problem Solving, Communication Skills, Adaptability, Cross Functional Collaboration
Specialization
Candidates must have a Bachelor’s or Master’s degree in Electrical or Electronic Engineering and 8-10 years of experience in an R&D environment. Proficiency in C, knowledge of RTOS, and experience with FOC motor control principles are also required.
Experience Required
Minimum 5 year(s)
Content Writer at Delta Exchange
, delhi, India - Full Time
Skills Needed
Content Writing, Script Writing, Social Media Trends, Audience Engagement, Financial Concepts, Storytelling, Creativity, Idea Generation
Specialization
1-2 years of prior experience in script writing, preferably in the financial services domain. Strong understanding of social media trends and the ability to simplify complex financial concepts.
Content Writer at Delta Exchange
Mumbai, maharashtra, India - Full Time
Skills Needed
Content Writing, Script Writing, Social Media Trends, Audience Engagement, Financial Concepts, Storytelling, Creativity, Idea Generation
Specialization
1-2 years of prior experience in script writing, preferably in the financial services domain. Strong understanding of social media trends and the ability to turn complex financial concepts into simple narratives.
Product Design Manager at Staffbase
, , - Full Time
Skills Needed
Product Design, Ux Design, Team Leadership, Systems Thinking, Stakeholder Management, Ai Assisted Features, Communication, Accessibility, Information Architecture, Evaluation Frameworks, Content Strategy, Research Insights, Mentoring, Design Systems, Cross Functional Collaboration, Empathy
Specialization
Candidates should have over 6 years of experience in Product/UX Design, with at least 3 years in a leadership role. A strong portfolio demonstrating end-to-end product thinking and hands-on design skills is essential.
Experience Required
Minimum 5 year(s)
AI & Data Platform Architect and Technical Engineering Lead (Azure Databric at Renesas Electronics
Koto, , Japan - Full Time
Skills Needed
Databricks, Cloud Platforms, Bi Development, Ai Development, Python, Json, Rest Api, Etl Tools, Sql, Data Modeling, Communication Skills, Presentation Skills
Specialization
Must have over 5 years of experience in BI and AI development operations and management, along with operational experience in Databricks and cloud platforms. Strong skills in Python, JSON, REST API, ETL tools, SQL, and advanced understanding of data modeling are required.
Experience Required
Minimum 5 year(s)
AI & Data Platform Architect and Technical Engineering Lead (Azure Databric at Renesas Electronics
Koto, , Japan - Full Time
Skills Needed
Databricks, Cloud Platforms, Bi, Ai, Python, Jason, Rest Api, Etl Tools, Sql, Data Modeling, Communication, Presentation
Specialization
Candidates must have over 5 years of experience in BI and AI development operations, along with operational experience in Databricks and cloud platforms. Proficiency in Python, SQL, and data modeling is essential, along with bilingual communication skills in English and Japanese.
Experience Required
Minimum 5 year(s)
Info Pendaftaran Lowongan Kerja BUMN Pertamina Posisi Lowongan Hukum at Jobs for Humanity
City of Medan, North Sumatra, Indonesia - Full Time
Skills Needed
Analytical Skills, Communication Skills, Attention To Detail, Discipline, Responsibility, Teamwork, Motivation
Specialization
Candidates must be Indonesian citizens aged between 21 and 42 with a minimum education of high school. Both experienced and fresh graduates are encouraged to apply, provided they possess good analytical and communication skills.
Terbuka Lowongan Kerja Tebaru Pt Pertamina (Persero) Posisi Administrasi at Jobs for Humanity
Surabaya, East Java, Indonesia - Full Time
Skills Needed
Analytical Skills, Communication Skills, Attention To Detail, Discipline, Responsibility, Teamwork, Motivation, Management, Accounting, Legal Knowledge, Technical Skills, Production Management, Health And Safety, Field Staff Skills, Computer Skills, Administrative Skills, Financial Skills
Specialization
Candidates must be Indonesian citizens aged between 21 and 42, with a minimum education of high school or equivalent. Both experienced and fresh graduates are encouraged to apply, provided they possess good analytical and communication skills.
Verkaufsberater / Kundenberater Autovermietung (m/w/d) Vollzeit at SIXT
Graz, Styria, Austria - Full Time
Skills Needed
Sales Talent, Practical Experience, Organizational Talent, Flexibility, Communication, Driving License
Specialization
You should have practical experience in sales, service, or tourism, and be motivated to engage with customers. A valid B driver's license and the ability to communicate fluently in German and English are also required.
Verkaufsberater / Kundenberater Autovermietung (m/w/d) Vollzeit at SIXT
Vienna, , Austria - Full Time
Skills Needed
Sales, Customer Service, Communication, Teamwork, Flexibility, Organizational Skills, German, English
Specialization
A passion for sales and customer service is essential, along with experience in direct customer contact, ideally in service, tourism, or sales. You should be communicative, flexible, and possess a valid driver's license.
Strategy and M&A Intern - 6 months (m/f/d) at Deezer
Paris, Ile-de-France, France - Full Time
Skills Needed
Market Research, Strategic Planning, Presentations, Due Diligence, Cross Functional Collaboration, Analytical Skills, Problem Solving, Communication Skills, Powerpoint, Excel
Specialization
Candidates should be in their final year or gap year at a top-tier business or engineering school. Strong analytical skills and proficiency in English and French are required, along with a passion for the tech and music industry.
Project Manager - Program Operations at Jobgether
, , United States - Full Time
Skills Needed
Project Management, Stakeholder Engagement, Process Improvement, Risk Management, Communication, Analytical Skills, Organizational Skills, Team Performance, Software Development, Operational Enhancements, Compliance, Jira, Confluence, Smartsheets, Lean, Six Sigma
Specialization
A bachelor's degree or equivalent experience in project management is required, along with 2-3 years of relevant experience. Familiarity with PMO/IS project management tools and preferred certifications like PMP, Lean, or Six Sigma are also important.
Experience Required
Minimum 2 year(s)
BOUCHER (H/F) at Groupement Les Mousquetaires
Montguyon, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Meat Transformation, Customer Relations, Team Management, Production Planning, Conflict Resolution, Stock Management, Hygiene, Quality Control, Traceability, Sales Promotion, Product Merchandising, Seasonal Planning
Specialization
Candidates should have a CAP in butchery and possess strong interpersonal skills. Experience is not mandatory, but a passion for quality products is essential.
Full Stack Developer (Python and AWS) at Unison Group
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Python, Aws, Flask, Django, Fastapi, React, Angular, Vue.Js, Rest Apis, Graphql, Docker, Kubernetes, Ci/Cd, Sql, Nosql, Git
Specialization
Candidates should have a Bachelor’s or Master’s degree in Computer Science or a related field and at least 4 years of experience in full stack development. Strong proficiency in Python and AWS cloud services, along with experience in frontend frameworks, is required.
Experience Required
Minimum 5 year(s)
Supply Chain eCommerce Intern at JACOBS DOUWE EGBERTS
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Kpi Reporting, Communication Skills, Order Flow Management, Escalation Management, Ms Office, Ecommerce
Specialization
Candidates must be enrolled in a BSc or MSc program at a Dutch university and reside in the Netherlands. Fluency in English and solid MS Office skills are required, with a preference for experience in eCommerce.
Customer Service Executive (German & English speaking) at Lottoland
Gibraltar, , Gibraltar - Full Time
Skills Needed
Customer Service, German Language, English Language, Communication, Teamwork, Problem Solving, Flexibility, Player Interaction, Industry Knowledge, Support, Promotions, Technology, Networking, Resilience, Ownership, Personal Growth
Specialization
Proficient in German and English, with a focus on assisting players in a friendly and professional manner. Eager for personal growth and comfortable with player interaction.
STAGE GUEST RELATION H/F –MARS 2026 at Barrière
Cannes, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Hospitality, English Fluency, Computer Skills
Specialization
You should be comfortable interacting with clients and have a background in hospitality or business. Fluency in English and good computer skills are also required.
Class 1 Driver at Culina Group
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Hgv Class 1 Licence, Dcpc, Tacho Card, Driver's Hours Compliance, Vehicle Safety Checks, Communication Skills
Specialization
Candidates should hold a valid HGV 1/C+E Licence and have a minimum of 6 months Class 1 experience. They must also comply with health and safety requirements and have excellent communication skills.
Experience Required
Minimum 2 year(s)
Manager, Customer Support (IGT1: Kyriba) at IFS NORTH AMERICA INC
Colombo, Western Province, Sri Lanka -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Support Operations, Cross-Functional Collaboration, Client Relationship Management, Analytical Skills, Troubleshooting Skills, Customer-Centric, Quality-Driven, Continuous Improvement, Team Development, Empathy, Accountability, Collaboration, Teamwork, Resilience

Industry

Software Development

Description
Company Description About IGT1 Lanka IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 400 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the Client: Kyriba Kyriba is the global leader in cloud-based finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. Our award-winning SaaS platform delivers comprehensive treasury, risk management, payments, and supply chain finance capabilities that enable companies to optimize their working capital and enhance financial performance. Job Description We are delighted to be seeking a Customer Support Manager reporting to the regional director. In this role, you will be the conductor of our Customer experience, orchestrating people, process and prioritization so our customers receive swift, empathetic and high quality resolutions. You’ll coach the team, set clear operating rhythms, and bring the right experts in at the right time—turning reactive support into proactive value. You own outcomes (SLA, CSAT, quality), while driving continuous improvement from root‑cause analyses, and partnering cross‑functionally with Product, Engineering, and Customer Success. Your work safeguards critical business processes and strengthens customer loyalty and success. Key Responsibilities Manage and guide the team of client support consultants, including workload management, regular queue reviews, coaching, and ensuring best practices in support service delivery Oversee incoming support tickets, enforce timely responses within SLAs, monitor phone coverage, manage escalations, and drive incident management with internal Incident Crisis team and ensuring proper ticker closure Serve as the primary escalation point, collaborate with technology, product and engineering teams to resolve complex issues and communicate effectively with clients during escalations. Lead regular client meetings, deliver KPI reports, maintain a focus on client satisfaction by providing quality answers, understanding client impact, and proactively managing potential escalations. Onboard and coach new members, provide ongoing product and industry training, create development plans, and evaluate team performance on a regular basis. Qualifications Proven leadership in support roles, experience managing high-volume support operations, cross-functional collaboration, client relationship management and analytical and troubleshooting skills. Bachelor’s or Graduate degree in Business, Finance, Account, Computer Science, or equivalent experience. Customer-centric, quality-driven, resilient under pressure, and focused on continuous improvement and team development. Empathy & client focus, ownership and accountability. , Collaboration and teamwork, continuous improvement and remaining calm under pressure. Additional Information

How To Apply:

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Responsibilities
Manage and guide the team of client support consultants, ensuring best practices in support service delivery. Oversee incoming support tickets and serve as the primary escalation point for complex issues.
Manager, Customer Support (IGT1: Kyriba) at IFS NORTH AMERICA INC
Colombo, Western Province, Sri Lanka - Full Time
Skills Needed
Leadership, Support Operations, Cross Functional Collaboration, Client Relationship Management, Analytical Skills, Troubleshooting Skills, Customer Centric, Quality Driven, Continuous Improvement, Team Development, Empathy, Accountability, Collaboration, Teamwork, Resilience
Specialization
Proven leadership in support roles and experience managing high-volume support operations are essential. A Bachelor's or Graduate degree in a relevant field is required, along with strong analytical and troubleshooting skills.
Experience Required
Minimum 5 year(s)
Procurement Transformation Manager Bangalore at KPMG Nederland
Bangalore, karnataka, India - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in procurement management, particularly in technology. Strong analytical and negotiation skills are essential for this position.
Experience Required
Minimum 5 year(s)
Embedded Firmware Control Engineer at KRUSH Labs B.V.
Eindhoven, North Brabant, Netherlands - Full Time
Skills Needed
Embedded Software Development, Firmware Development, Motor Control, Matlab, Simulink, Real Time Control Algorithms, Microcontrollers, Dsps, Unit Testing, Debugging, Control Theory, Signal Processing, Problem Solving, Communication Skills, Adaptability, Cross Functional Collaboration
Specialization
Candidates must have a Bachelor’s or Master’s degree in Electrical or Electronic Engineering and 8-10 years of experience in an R&D environment. Proficiency in C, knowledge of RTOS, and experience with FOC motor control principles are also required.
Experience Required
Minimum 5 year(s)
Content Writer at Delta Exchange
, delhi, India - Full Time
Skills Needed
Content Writing, Script Writing, Social Media Trends, Audience Engagement, Financial Concepts, Storytelling, Creativity, Idea Generation
Specialization
1-2 years of prior experience in script writing, preferably in the financial services domain. Strong understanding of social media trends and the ability to simplify complex financial concepts.
Content Writer at Delta Exchange
Mumbai, maharashtra, India - Full Time
Skills Needed
Content Writing, Script Writing, Social Media Trends, Audience Engagement, Financial Concepts, Storytelling, Creativity, Idea Generation
Specialization
1-2 years of prior experience in script writing, preferably in the financial services domain. Strong understanding of social media trends and the ability to turn complex financial concepts into simple narratives.
Product Design Manager at Staffbase
, , - Full Time
Skills Needed
Product Design, Ux Design, Team Leadership, Systems Thinking, Stakeholder Management, Ai Assisted Features, Communication, Accessibility, Information Architecture, Evaluation Frameworks, Content Strategy, Research Insights, Mentoring, Design Systems, Cross Functional Collaboration, Empathy
Specialization
Candidates should have over 6 years of experience in Product/UX Design, with at least 3 years in a leadership role. A strong portfolio demonstrating end-to-end product thinking and hands-on design skills is essential.
Experience Required
Minimum 5 year(s)
AI & Data Platform Architect and Technical Engineering Lead (Azure Databric at Renesas Electronics
Koto, , Japan - Full Time
Skills Needed
Databricks, Cloud Platforms, Bi Development, Ai Development, Python, Json, Rest Api, Etl Tools, Sql, Data Modeling, Communication Skills, Presentation Skills
Specialization
Must have over 5 years of experience in BI and AI development operations and management, along with operational experience in Databricks and cloud platforms. Strong skills in Python, JSON, REST API, ETL tools, SQL, and advanced understanding of data modeling are required.
Experience Required
Minimum 5 year(s)
AI & Data Platform Architect and Technical Engineering Lead (Azure Databric at Renesas Electronics
Koto, , Japan - Full Time
Skills Needed
Databricks, Cloud Platforms, Bi, Ai, Python, Jason, Rest Api, Etl Tools, Sql, Data Modeling, Communication, Presentation
Specialization
Candidates must have over 5 years of experience in BI and AI development operations, along with operational experience in Databricks and cloud platforms. Proficiency in Python, SQL, and data modeling is essential, along with bilingual communication skills in English and Japanese.
Experience Required
Minimum 5 year(s)
Info Pendaftaran Lowongan Kerja BUMN Pertamina Posisi Lowongan Hukum at Jobs for Humanity
City of Medan, North Sumatra, Indonesia - Full Time
Skills Needed
Analytical Skills, Communication Skills, Attention To Detail, Discipline, Responsibility, Teamwork, Motivation
Specialization
Candidates must be Indonesian citizens aged between 21 and 42 with a minimum education of high school. Both experienced and fresh graduates are encouraged to apply, provided they possess good analytical and communication skills.
Terbuka Lowongan Kerja Tebaru Pt Pertamina (Persero) Posisi Administrasi at Jobs for Humanity
Surabaya, East Java, Indonesia - Full Time
Skills Needed
Analytical Skills, Communication Skills, Attention To Detail, Discipline, Responsibility, Teamwork, Motivation, Management, Accounting, Legal Knowledge, Technical Skills, Production Management, Health And Safety, Field Staff Skills, Computer Skills, Administrative Skills, Financial Skills
Specialization
Candidates must be Indonesian citizens aged between 21 and 42, with a minimum education of high school or equivalent. Both experienced and fresh graduates are encouraged to apply, provided they possess good analytical and communication skills.
Verkaufsberater / Kundenberater Autovermietung (m/w/d) Vollzeit at SIXT
Graz, Styria, Austria - Full Time
Skills Needed
Sales Talent, Practical Experience, Organizational Talent, Flexibility, Communication, Driving License
Specialization
You should have practical experience in sales, service, or tourism, and be motivated to engage with customers. A valid B driver's license and the ability to communicate fluently in German and English are also required.
Verkaufsberater / Kundenberater Autovermietung (m/w/d) Vollzeit at SIXT
Vienna, , Austria - Full Time
Skills Needed
Sales, Customer Service, Communication, Teamwork, Flexibility, Organizational Skills, German, English
Specialization
A passion for sales and customer service is essential, along with experience in direct customer contact, ideally in service, tourism, or sales. You should be communicative, flexible, and possess a valid driver's license.
Strategy and M&A Intern - 6 months (m/f/d) at Deezer
Paris, Ile-de-France, France - Full Time
Skills Needed
Market Research, Strategic Planning, Presentations, Due Diligence, Cross Functional Collaboration, Analytical Skills, Problem Solving, Communication Skills, Powerpoint, Excel
Specialization
Candidates should be in their final year or gap year at a top-tier business or engineering school. Strong analytical skills and proficiency in English and French are required, along with a passion for the tech and music industry.
Project Manager - Program Operations at Jobgether
, , United States - Full Time
Skills Needed
Project Management, Stakeholder Engagement, Process Improvement, Risk Management, Communication, Analytical Skills, Organizational Skills, Team Performance, Software Development, Operational Enhancements, Compliance, Jira, Confluence, Smartsheets, Lean, Six Sigma
Specialization
A bachelor's degree or equivalent experience in project management is required, along with 2-3 years of relevant experience. Familiarity with PMO/IS project management tools and preferred certifications like PMP, Lean, or Six Sigma are also important.
Experience Required
Minimum 2 year(s)
BOUCHER (H/F) at Groupement Les Mousquetaires
Montguyon, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Meat Transformation, Customer Relations, Team Management, Production Planning, Conflict Resolution, Stock Management, Hygiene, Quality Control, Traceability, Sales Promotion, Product Merchandising, Seasonal Planning
Specialization
Candidates should have a CAP in butchery and possess strong interpersonal skills. Experience is not mandatory, but a passion for quality products is essential.
Full Stack Developer (Python and AWS) at Unison Group
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Python, Aws, Flask, Django, Fastapi, React, Angular, Vue.Js, Rest Apis, Graphql, Docker, Kubernetes, Ci/Cd, Sql, Nosql, Git
Specialization
Candidates should have a Bachelor’s or Master’s degree in Computer Science or a related field and at least 4 years of experience in full stack development. Strong proficiency in Python and AWS cloud services, along with experience in frontend frameworks, is required.
Experience Required
Minimum 5 year(s)
Supply Chain eCommerce Intern at JACOBS DOUWE EGBERTS
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Kpi Reporting, Communication Skills, Order Flow Management, Escalation Management, Ms Office, Ecommerce
Specialization
Candidates must be enrolled in a BSc or MSc program at a Dutch university and reside in the Netherlands. Fluency in English and solid MS Office skills are required, with a preference for experience in eCommerce.
Customer Service Executive (German & English speaking) at Lottoland
Gibraltar, , Gibraltar - Full Time
Skills Needed
Customer Service, German Language, English Language, Communication, Teamwork, Problem Solving, Flexibility, Player Interaction, Industry Knowledge, Support, Promotions, Technology, Networking, Resilience, Ownership, Personal Growth
Specialization
Proficient in German and English, with a focus on assisting players in a friendly and professional manner. Eager for personal growth and comfortable with player interaction.
STAGE GUEST RELATION H/F –MARS 2026 at Barrière
Cannes, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Hospitality, English Fluency, Computer Skills
Specialization
You should be comfortable interacting with clients and have a background in hospitality or business. Fluency in English and good computer skills are also required.
Class 1 Driver at Culina Group
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Hgv Class 1 Licence, Dcpc, Tacho Card, Driver's Hours Compliance, Vehicle Safety Checks, Communication Skills
Specialization
Candidates should hold a valid HGV 1/C+E Licence and have a minimum of 6 months Class 1 experience. They must also comply with health and safety requirements and have excellent communication skills.
Experience Required
Minimum 2 year(s)