WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU BRING

In this paid role we’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

No previous working experience needed, the role is recommended for active students to apply.

• Language skills: Intermediate German and very good English language skills required
• Computer skills: profound knowledge of MS Office (PowerPoint, Excel & Outlook)
• Soft skills: good communication and organizational skills; team spirit and flexibility; independent working style, willingness to learn and a high level of motivation
• High load capacity and adherence to delivery dates
• Service- and customer orientated performance
• Ability to navigate between a lot of information and dynamics

WHAT YOU’LL DO

Our team supports customers of SAP Germany, SAP Switzerland and SAP Austria. Our main tasks are proactive contact of customers (mostly written) and maintaining the outcome of in the system.
Key part of this role is the interaction and communication with other team members and managers in an international environment.

Your tasks will be:

• Proactively contact customers to ensure the payment-timelines
• Monitoring and collection of receivables
• Manage open items including overdue receivables
• Investigate billing discrepancies and respond to external queries
• Support the shared mailbox
• Refund procedures

No previous working experience needed, the role is recommended for active students to apply.

• Language skills: Intermediate German and very good English language skills required
• Computer skills: profound knowledge of MS Office (PowerPoint, Excel & Outlook)
• Soft skills: good communication and organizational skills; team spirit and flexibility; independent working style, willingness to learn and a high level of motivation
• High load capacity and adherence to delivery dates
• Service- and customer orientated performance
• Ability to navigate between a lot of information and dynamic