THE OPPORTUNITY

We are looking for an experienced Medical Receptionist to join our Specialist Clinics. As the frontline of all interactions, you will be responsible of providing high quality customer service for all patients. This role will see you managing a busy front desk reception, welcoming patients to the Clinic, supporting our health professionals as well as general administration duties.
The successful applicant will be highly motivated, an excellent communicator with the ability to multitask in a high-pressure environment.

WE’D LOVE TO HEAR FROM YOU

We’re reviewing applications as they are received, so if this sounds like the position for you, you have the skills and knowledge we’re looking for, an appetite to learn, and want to join an organisation where you can make a positive difference please apply without delay. For a position description or further information, please visit baker.edu.au/career
To be eligible to apply for this position, you must have appropriate Australian working rights.
Please note offers of employment are subject to satisfactory background checks and the successful candidate will be required to undertake a police check prior to commencement in the position.

THE BAKER INSTITUTE IS AN EQUAL OPPORTUNITY EMPLOYER. WE ARE COMMITTED TO FOSTERING A DIVERSE, GENDER EQUITABLE WORKFORCE, WHERE EVERYONE IS WELCOME, AND ALL APPLICATIONS ARE EVALUATED ON MERIT AND POTENTIAL. WE ENCOURAGE APPLICATIONS FROM ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLES, PEOPLE LIVING WITH DISABILITIES, CULTURALLY DIVERSE PEOPLE, THOSE AT ANY STAGE IN LIFE, AND PEOPLE WITHIN LGBTQ+ COMMUNITIES, INCLUDING TRANS AND GENDER DIVERSE. WE PROMOTE FAMILY FRIENDLY PRACTICES. WE’RE A PROUD RECIPIENT OF AN INAUGURAL ATHENA SWAN BRONZE AWARD FROM SCIENCE IN AUSTRALIA GENDER EQUITY (SAGE).

Should you have any questions or need more information, please don’t hesitate to contact our friendly HR team.

HOW THIS ROLE MAKES A DIFFERENCE

The Medical Receptionist plays an integral role in our Specialist Clinics’ Reception and Administration team, supporting a large and busy clinical service extending across a range of different specialties and service areas including diabetes, cardiology, respiratory medicine and weight management.
You will become a valued member of our innovative team at the Institute. Through this key role, you can contribute to our vision to help people to live healthier for longer, and to stop heart disease and diabetes in their tracks.

In this role you will be expected to:

• Manage reception duties in a timely and professional manner.
• Co-ordinate appointments for all medical services.
• Process incoming faxes/emails.
• Provide comprehensive capture of billable services, timely invoicing and identification as well as management of outstanding invoices using electronic medical record.
• Ensure waiting rooms are always kept clean and tidy