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        Start Date
Immediate
Expiry Date
27 Nov, 25
Salary
61000.0
Posted On
27 Aug, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Communication Skills, Management Skills, Investment, Financial Concepts, Interpersonal Skills, Life Insurance, Technology, Web Applications, Organization Skills
Industry
Financial Services
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client Support Specialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.
Job Responsibilities
Requirements
Skills
The salary range for this position is $47,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off