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• The outsourcing officer manages the monitoring and review of outsourcing within the FMPI organization.
• The role requires an understanding of the operational processes involved and needs to provide an ongoing evaluation of efficiencies and controls, including the implementation of process and process changes.
• High quality KPI monitoring and identification of proposed metrics for successful outsourcing controls and understanding where and when problems arise.
• Maintenance of an outsourcing inventory.
• Involvement with contract negotiations with service providers and coordination of the contract contents with the legal department, the risk manager and the data protection officer.
• Coordination of cross-service aspects of supplier management including optimization of the processes of the contract and supplier management.
• Managing planning and risk analysis of outsourced arrangements (including coordination and communication with other functions) including assessment of criticality and materiality of (planned) outsourcing.
• Preparation of risk analysis; identification, assessment and proposals for risk mitigation measures to manage conflicts of interest.
• Coordination of business continuity and exit strategy planning.
• Make recommendations as to whether to move outsourcing beyond the planning stage, and whether to pursue to signature a specific outsourcing arrangement.
• Re-evaluation of the risk analysis for particular outsourced functions.
• Ensuring compliance with the Outsourcing Program with regard to outsourcing agreements (in particular ensuring that mandatory outsourcing provisions are included in the outsourcing agreements)
• Ongoing management of outsourcing risk (including concentration risk).
• Preparation of outsourcing risk reports for other functions and the Executive Directors of the FMPI Board
• Coordinating meetings to ensure that any shortcomings of outsourcing providers are correctly addressed.
• Maintaining the Outsourcing Register and raising awareness and providing training in respect to outsourcing.
• Ensuring that outsourcing processes implement the Record Retention Policy.
• Reviewing and suggesting amendments to the Outsourcing Program.
• Management and administration of the contract portfolio.
• Supervision of other departments in the design of exit strategies and KPIs
• Supporting the departments in designing monitoring and control measures annual status reports for outsourcing to management.
• Oversee and coordinate outsourcing as first line of defence control function