Role: Business Development Account Manager
Location: Frankfurt am Main (remote - based in Germany)
Salary: €50,000
We are currently recruiting for a German Speaking Business Development Account Manager to join our Business Development team.
This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.

Business Development Account Manager, the role:

• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Maintain close relationship with partner, vendors and suppliers as appropriate.
• Keeping abreast of both internal and external developments within the E-commerce world to ensure a working knowledge of sellers and industry.
• Supervising and supporting the work of more juniors members of the business development team.

Business Development Account Manager, the person:

• Experience in business development role – minimum 5 years..
• Educated to degree level – BSc/BA in Business Management to related degree.
• Excellent communication skills in German & English (both verbal and written).
• Ability to deal with stakeholders both internally and externally.
• Customer service skills with the ability to remain calm under pressure.
• Organised with proven ability to work under pressure and meet deadlines.
• Confident, professional, and friendly with a positive approach.

Business Development Account Manager, the benefits:

• A collaborative culture of continuous learning with Learning and Development opportunities for career progression, alongside support with professional qualifications where applicable.
• Cycle2Work scheme available through salary sacrifice.
• Modern and ergonomically equipped workplaces in the largest and most prestigious office building in Germany: THE SQUAIRE.
• Fraport Card with numerous discounts in all stores and restaurants at the airport.
• Various fitness providers, shops, day care center for children in the building.
• Reimbursement of transportation costs (Deutschlandticket Job).
• Very good public transportation connections.
• EGYM Wellpass.

• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Maintain close relationship with partner, vendors and suppliers as appropriate.
• Keeping abreast of both internal and external developments within the E-commerce world to ensure a working knowledge of sellers and industry.
• Supervising and supporting the work of more juniors members of the business development team