Job details

Pay information not provided

Full-time

Dubai

Full job description

Ascend Innovations is a growing technology and innovation group focused on building businesses across education, and digital solutions. Through its diverse business verticals, the group aims to create engaging customer experiences, deliver innovative solutions, and develop new growth opportunities across emerging industries.

We are looking for a dynamic and results-driven Sales Executive to drive lead conversion, customer engagement, and revenue growth across our programs and services.

Key Responsibilities

1. Lead Management & Sales

• Manage and follow up on leads generated through marketing campaigns, events, social media, and other channels.
• Convert customer inquiries into sales and enrolments.
• Engage with prospective customers, understand their requirements, and recommend suitable programs and services.
• Maintain consistent follow-ups to improve conversion rates and achieve sales targets.
• Manage sales activities and customer interactions through CRM systems.

2. CRM & Reporting

• Maintain accurate customer information, lead records, and sales pipelines in the CRM.
• Update lead status, follow-up activities, and conversion records regularly.
• Prepare weekly and monthly sales performance reports.
• Track sales targets, conversion rates, and pipeline progress.

3. Marketing & Customer Engagement

• Support the promotion of company programs, products, and services.
• Coordinate with the marketing team on campaigns, offers, and lead-generation activities.
• Engage with prospective customers across relevant digital platforms.
• Contribute ideas to improve customer acquisition and sales performance.

4. Business Development & Partnerships

• Identify new business opportunities and potential customer segments.
• Build and maintain strong relationships with customers, brands, and business partners.
• Support partnership outreach, promotional initiatives, and business development activities.
• Explore opportunities to expand the company's customer base and market presence.

5. Customer Experience

• Respond promptly to customer inquiries and provide accurate information about company offerings.
• Build positive customer relationships through professional communication and timely follow-ups.
• Coordinate product demonstrations, consultations, events, and promotional activities as required.

Candidate Requirements

• Minimum 2 years of relevant sales or telecalling experience.
• Strong skills in lead generation, lead conversion, and customer relationship management.
• Experience in EdTech, technology, e-commerce, education, gaming, or related industries is preferred.
• Excellent verbal and written communication skills.
• Familiarity with CRM tools and lead management systems.
• Strong negotiation, follow-up, and relationship-building abilities.
• Target-oriented mindset with a proven ability to meet sales objectives.
• Ability to work independently and collaboratively with cross-functional teams.

Compensation & Benefits

• Salary: To be discussed based on experience and suitability.
• Attractive sales commission structure.
• Opportunities for career development and professional growth.

Why Join Ascend Innovations?

Join a growing organization that values innovation, customer relationships, and business growth. You will have the opportunity to contribute directly to sales performance, explore new markets, and work with teams across diverse business verticals.

Work Location: In person, Dubai, UAE

Work Location: In person

Full job description

Previous experience in sales and customer service

Excellent communication and customer-handling skills

Fluent in Arabic and English

Presentable and well-mannered

Serious and committed to work

Available to join immediately

Work Location: In person