Job Summary:
Brooklyn Bowl Nashville is looking to add to our team! An Operations Manager is responsible for overseeing all aspects of food, beverage, and bowling. This role is responsible for achieving guest service standards while working with the Director of Operations to establish standards, guidelines and objectives. Our Operations team assists with pre-screening potential candidates, as well as retaining, motivating, coaching, evaluating and directing employees to ensure they receive adequate guidance and resources to accomplish established objectives. The person will need to lead by example and be “hands on” with the ability to see the big picture.

QUALIFICATIONS:

• Ability to operate in a working environment subject to varying levels of crowds and noise; the severity of which depends upon customer volume.
• Observe and direct actions of employees.
• Ability to identify and address any issues throughout the venue.
• Must be able to work a flexible schedule, including weekends and holidays.
• 3-5 years of restaurant or venue experience (preferred)

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms

• Review activities in all areas: the restaurant, bars, bowling lanes, production, etc. to gauge and improve staffing levels, working conditions and other matters which influence quality of guest service and profitability
• Work with the Director of Operations to establish standards, guidelines and objectives and maintain other administrative processes such as staffing to ensure proper planning and efficient operation of assigned areas
• Monitor and evaluate performance of all food, beverage, and bowling areas in order to facilitate ongoing improvement of operations and financial return
• Review schedules to ensure appropriate coverage based on projected business volume
• Review ongoing opportunities to improve operations and most efficiently allocate resources
• Ensure all areas adhere to strict health code guidelines