JOB DESCRIPTION

To prepare, post and maintain the daily nursing schedule, including making calls to staff;

• To answer incoming telephone calls, take and relay messages;
• To greet visitors and directs them as appropriate;
• To perform filing assignments for the Director of Care;
• To input changes to the staff schedules daily and present them to DOC for approval;
• To perform various clerical duties and prepare reports as required;
• To maintain or assist in maintenance of resident records and files;
• To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
• To prepare and post the Nursing Department schedules as per contracts;
• To contact staff for available shifts;
• To answer absentee calls, identify replacement staff, and track and record all

occurrences;

• To interact with agencies, & maintain statistics of staff replacement;
• To prepare daily assignment sheets and record daily nursing hours;
• To maintain records of hirings, terminations, leave of absences, term positions, etc;
• To maintain a current & detailed list of seniority/staff preferences for assignments;
• To prepare and post schedules with sufficient time for staff to view as per applicable contract;
• To post vacant positions;
• To award positions for Nursing department according to contract, in conjunction with DOC;
• To interpret collective agreement for clarification purposes;
• To maintain record of Resident Census Change/Transfer;
• To collect and submit monthly Transportation costs for Office manager to submit for payment;
• To prepare Health Record for new admissions;

. and other duties asigned

Role Profile Approved by: Date:

• To complete Admission/Separation forms for submission to appropriate party;
• To act as PHIA Privacy Officer in conjunction with the Social Worker;
• To promote a culture of safety in the work environment by adhering to the

Workplace Safety and Health Program;

• To uphold and promote the organization’s values and philosophy relating

particularly to ethics, morality, and integrity as set out in Extendicare Code of Conduct;

Required Education, Credentials and Experience:

• Health Care Aide certificate
• Basic clerical/administrative skills
• Pleasant telephone manner with strong customer service skills
• Demonstration of tact, diplomacy and confidentiality
• Excellent organizational and communication skills
• Experience with Microsoft office suite of applications
• To complete all other tasks as assigned.
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS)To prepare, post and maintain the daily nursing schedule, including making calls to

staff;

• To complete Admission/Separation forms for submission to appropriate party;
• To act as PHIA Privacy Officer in conjunction with the Social Worker;
• To promote a culture of safety in the work environment by adhering to th