OUR CULTURE

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

GENERAL SUMMARY

The Club Manager is an exempt position whose primary responsibility is the financial success of the Club through the on-going creation and/or development of staff, programs, services and facilities. The Club Manager provides leadership to the management team and all Associates to ensure that member needs are met and that the experience that we deliver surpasses expectations. The Club Manager will be required on a daily basis to exercise discretion and independent judgment in ensuring that the Club is successful, and that Associates are adequately developed.

SKILLS & KNOWLEDGE

• Policies and Regulations — Knowledge of company polices, federal, state and local laws, government regulations and agency rules that pertain to property managed.
• Management of Personnel Resources — Knowledge of principles and procedures for legally identifying the best people for the job, hiring, motivating, developing and directing people as they work.
• Management of Financial Resources — Basic knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems.
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
• Problem Anticipation/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression —Ability to understand and communicate so others can understand ideas and information.
• Computer – Ability to develop and maintain computer records in MS Office programs such as Word, Excel, Outlook and other software required by TBCC and regulatory agencies. Ability to utilize club management software programs.

EXPERIENCE & EDUCATION

• Minimum of 3 years prior club management experience
• At least 3 years’ experience in personnel supervision, training, and evaluation
• Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
• Demonstrated experience in preparing and completing administrative statistical and programmatic studies with comprehensive analysis and sound recommendations.
• Demonstrated ability to support and develop diverse environment.
• Bachelor’s degree preferred

THE PHYSICAL DEMANDS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

• This position deals with outside personnel such as members and clients on a regular basis with contact in various forms such as in person, phone and email.
• The location of the position changes frequently from indoors to outdoors as property extends to both environments. However, extreme environmental conditions do not exist.
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a frequently changing environment.
• Sitting and standing is as needed.
• Requires occasional physical exertion such as bending, twisting, sitting, stooping, and use of hands and fingers.
• It is necessary for the position to travel independently to property locations on a minimal basis.

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS OR WORKING CONDITIONS ASSOCIATED WITH THIS JOB. WHILE THIS JOB DESCRIPTION IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE. THIS JOB DESCRIPTION REPLACES ALL PREVIOUS DESCRIPTIONS FOR THIS POSITION.

An Equal Opportunity Employer
The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
Compensation: $68640 - $82000 / yea

Financial Accountability

• Manage financial performance of the Club through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention
• Track, report and analyze the details of financial operation on a daily/weekly/monthly basis
• Prepare and implement action plans to meet or exceed monthly financial and membership sales goals
• Assist club management in development of annual operating and capital budgets, as well as long term growth strategy
• Review applicable financial statements and reports
• Develop and maintain departmental financial goals and incentive plans in coordination with EVP of Operation