As Product Owner for Customer & Partner Applications, you facilitate the transition from business needs and ideas to solutions, plans, and implementations in your area and across the entire system landscape.
The Customer & Partner Applications area includes several independent web applications providing functionality to Milestone Employees, Partners, and Customers. Examples of applications include a solution designer for determining hardware for specific installations, product version comparison tools and complex partner dashboards. All applications have a commercial focus and are delivered as web-based services.
An important part of the job is also coordinating across Product Owner areas to achieve the desired business results. You will therefore work with other Product Owners to ensure that coherent plans are created across teams, and that there is a shared sense of purpose for the complete change.

• As a Product Owner for Customer & Partner Applications, you will be responsible for:
• Maintain a prioritized backlog for the Customer & Partner Applications development team and a consolidated implementation plan
• Ensure a clear direction for the team and that the teams’ efforts are applied where it creates the most value for Milestone
• Bring stakeholders together and facilitate a shared understanding of value and any dilemmas that must be resolved.
• Work closely with the Team Lead for the development team on coordination and planning
• Ensure that features are clearly defined: What should the outcome be? what value is achieved? what are the acceptance criteria? What are the dependencies to other deliverables inside or outside the team?
• Facilitate the refinement of feature, and together with the Team Lead empower the team to be able to provide input so key questions can be answered: What are the solution designs? When can we have a plan? How is the feature broken down into increments (user stories)? What are the efforts needed to implement? How does the implementation plan look?
  As Product Owner you are not a responsible for people management or for the daily operations of the team including any support or incident management needed.