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Customer Experience Quality Specialist | Product Development & Design at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Customer Experience Auditing, Data Analysis, Nps Analysis, Stakeholder Management, Competitor Benchmarking, Service Design, Digital Platform Evaluation, Power Bi, Qualtrics, Ms Office, Customer Journey Mapping, Reporting, Quality Assurance, Strategic Planning, Cross Functional Collaboration, Trend Analysis
Specialization
Requires a Diploma or Bachelor's degree with at least 5 years of experience in CX quality audits within luxury hospitality or aviation. Proficiency in visualization tools like Power BI and Qualtrics, along with strong communication skills, is essential.
Experience Required
Minimum 5 year(s)
Aircraft Mechanic - Galley Insert Shop (Avionics Shop) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Avionics, Soldering, Ewis, Component Repair, Technical Documentation, Safety Compliance, Quality Standards, Oven Maintenance, Air Chiller Maintenance, Freezer Maintenance, Trash Compactor Maintenance, Beverage Maker Maintenance, Easa Part 145, Qcaa Regulations, Troubleshooting
Specialization
Requires a high school diploma or vocational qualification with at least 3 years of experience, or a bachelor's degree with 2 years of experience. Candidates must hold an ICAO type II license and possess specific technical training in aircraft maintenance and component repair.
Experience Required
Minimum 2 year(s)
Senior Process Development Analyst at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Process Improvement, Mro Systems, Project Management, Kpi Reporting, Lean Principles, Stakeholder Management, Data Analysis, Continuous Improvement, Cross Functional Leadership, Aviation Systems, M&E Systems, Customer Service
Specialization
Candidates need a Bachelor's degree with 4 years of experience or a Diploma with 5 years of experience. Deep knowledge of MRO systems, project management methodologies, and strong interpersonal communication skills are essential.
Experience Required
Minimum 5 year(s)
TS Controller - Postgres SQL DBA at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Postgresql, Database Administration, Linux, Cloud Platforms, High Availability, Backup And Recovery, Azure, Gcp, Itil, Performance Tuning, Data Migration, Incident Management, Release Management, Change Management, User Profile Management, Technical Support
Specialization
Requires a Bachelor's degree or Diploma with over 5 years of experience in PostgreSQL full life cycle upgrades and high availability solutions. Expertise in cloud platforms like Azure and GCP, as well as L2/L3 technical support in a 24x7 environment, is essential.
Experience Required
Minimum 5 year(s)
Technical Architect ( ERP Cloud Integration ) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Oracle Fusion, Oracle Integration Cloud (Oic), Solace, Apache Camel, Kafka, Event Driven Architecture, Redhat App Foundation, Open Telemetry, Java, Spring Boot, Enterprise Integration Patterns, Oci, Api Governance, Devsecops, Non Functional Requirements, Distributed Tracing
Specialization
Requires a bachelor's degree and at least 6 years of experience in end-to-end architecture of complex, mission-critical systems. Must possess deep expertise in OIC, Solace, Apache Camel, and event-driven messaging patterns.
Experience Required
Minimum 5 year(s)
Welfare Coordinator - QR Shafallah at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Coordination, Interpersonal Skills, Arabic Communication, English Communication, Time Management, Teamwork, Report Writing, Translation, Stakeholder Management, Adaptability
Specialization
Requires a relevant vocational, tertiary, or trade qualification with a minimum of 3 years of relevant experience. Candidates must be fluent in both Arabic and English with strong communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Manager Compensation & Benefits at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Compensation Design, Benefits Administration, Market Benchmarking, Data Analytics, Hr Policy Development, Stakeholder Management, Union Negotiations, Project Management, Remuneration Analysis, Compliance
Specialization
Requires a Bachelor's degree and a minimum of 8 years of experience in Compensation & Benefits, preferably within a multinational corporation. Strong expertise in market benchmarking is essential, with C&B accreditation or consulting experience being highly desirable.
Experience Required
Minimum 5 year(s)
Aircraft Mechanic - Cabin Line at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Troubleshooting, Defect Rectification, Technical Documentation, Cabin Interior Maintenance, Tooling, Safety Compliance, Quality Assurance, Repairing Machines, Equipment Operation, Technical Competency, Material Handling
Specialization
Candidates must possess a minimum of 5 years of certifying experience in aircraft maintenance along with a relevant diploma or license. Proficiency in reading technical documentation and knowledge of cabin interior fundamentals are essential for this role.
Experience Required
Minimum 5 year(s)
Commercial Efficiency Manager (Payments) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Payment Strategy, Cost Of Sale Management, Financial Modelling, Roi Analysis, Gds, Ndc, Payment Gateway Management, Commercial Acumen, Data Analysis, Stakeholder Management, Fraud Prevention, Policy Governance, Excel, Power Bi, Tableau, Payment Settlement
Specialization
Requires a Bachelor's degree in Finance, Business, or Economics with at least 7 years of experience in payments or airline distribution. Must possess strong analytical skills and deep knowledge of global payment ecosystems, including card schemes and PSPs.
Experience Required
Minimum 5 year(s)
Business Solutions Specialist (Global Business Shared Services) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Gbs Operating Models, Change Management, Stakeholder Engagement, Internal Branding, Data Analysis, Business Process Analysis, Corporate Communications, Negotiation, Presentation Skills, Ms Office, Sharepoint, Microsoft Teams, Strategic Planning, Performance Benchmarking, Consensus Building, Project Management
Specialization
Requires a Bachelor's degree with 4 years of experience or a Diploma with 5 years of experience, specifically within shared services or transformation. Must possess strong analytical skills and proven expertise in change management and corporate communications.
Experience Required
Minimum 5 year(s)
Lead Business Intelligence Analyst (People Analytics) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Sql, Power Bi, Tableau, Ms Excel Power Queries, Data Visualization, Data Modeling, People Analytics, Python, Cloud Technologies, Data Governance, Machine Learning, Ai, Statistics, Critical Thinking, Storytelling, Data Warehousing
Specialization
Requires a Bachelor's degree in a quantitative field and at least 4 years of experience with large-scale datasets and data visualization. Proficiency in SQL and tools like Power BI or Tableau is essential.
Experience Required
Minimum 2 year(s)
Program Manager - Customer Experience BI at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Data Analytics, Program Management, Customer Experience, Business Intelligence, Tableau, Power Bi, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Powerpoint, Data Governance, Stakeholder Management, Process Improvement, Performance Management, Mentoring, Coaching
Specialization
Candidates must hold a Bachelor's degree and possess at least 8 years of relevant experience in data analytics. Strong proficiency in BI tools, project management, and leadership skills are essential for this role.
Experience Required
Minimum 5 year(s)
Helicopter Captain - AW189 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aw189 Type Rating, Multi Crew Helicopter Operations, Vip/Vvip Transportation, Flight Planning, Risk Assessment, Aviation Regulations, Safety Management, Leadership, English Proficiency, Communication Skills
Specialization
Candidates must have a current AW189 type rating with at least 3,000 total flight hours and 500 hours of PIC experience. Previous experience in multi-crew and VIP helicopter operations is highly preferred.
Experience Required
Minimum 10 year(s)
Helicopter Captain - AW139 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aw139 Type Rating, Multi Crew Helicopter Operations, Vip/Vvip Transportation, Flight Planning, Risk Assessment, Aviation Regulations, Safety Management, Leadership, English Proficiency, Communication Skills
Specialization
Candidates must have a current AW139 type rating with at least 3,000 total flight hours and 500 hours of PIC experience. Previous experience in multi-crew and VIP helicopter operations is highly preferred.
Experience Required
Minimum 10 year(s)
Welfare Coordinator - QR Shafallah at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Communication, Interpersonal Skills, Time Management, Teamwork, Translation, Reporting, Documentation, Adaptability, Multicultural Awareness, Conflict Resolution
Specialization
Candidates must possess a relevant vocational, tertiary, or trade qualification along with at least 3 years of experience. Strong verbal and written proficiency in both English and Arabic is required to effectively communicate with staff, management, and families.
Experience Required
Minimum 2 year(s)
Licensed Aircraft Engineer Level II B2| A320 VH2500 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Airworthiness, Troubleshooting, Defect Rectification, A320 Maintenance, V2500 Engine Maintenance, Qcaa Regulations, Technical Documentation, Safety Compliance, Team Coordination, Quality Assurance, Aircraft Inspection, System Reliability, Maintenance Planning
Specialization
Candidates must hold a degree or diploma in Aircraft Maintenance and possess a B2 or B1/B2 Airbus A320 family license, preferably with V2500 engine experience. A minimum of 5 years of job-related aircraft certifying experience is required.
Experience Required
Minimum 5 year(s)
E-Commerce Innovation & Project Manager at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
E Commerce Project Management, Market Trend Analysis, Cross Functional Leadership, Digital Platform Optimization, Business Case Preparation, Vendor Management, Competitive Benchmarking, Product Enhancement, Stakeholder Collaboration, Budgeting, Data Protection Compliance, Cyber Security Standards
Specialization
Requires a Bachelor's degree and at least 6 years of relevant experience in digital or e-commerce project management. Candidates must be fluent in English and have experience working with multi-brand online retailers, specifically in FMCG, beauty, or fashion.
Experience Required
Minimum 5 year(s)
CCTV Operator at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Cctv Monitoring, Access Control Systems, Incident Reporting, Loss Prevention, Security Surveillance, Customer Service, Law Enforcement Procedures, Retail Security, Airport Security Procedures, Evidence Collection, Radio Communication, Emergency Response
Specialization
Requires a High School diploma with at least one year of experience, or a Bachelor's degree. Candidates must be fluent in English, physically fit, and possess knowledge of security technology and retail/airport procedures.
Head of Procurement - Fashion at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Strategic Sourcing, Contract Management, Supply Chain Management, Vendor Management, Negotiation, Budget Management, Inventory Control, Performance Metrics, Commodity Strategy, Cost Modeling, Procurement Policy Development, Stakeholder Management
Specialization
Candidates must have a minimum of 10-12 years of job-related experience, including senior management roles within the manufacturing industry. A bachelor's degree is required, while a Master's in Business or Purchasing is considered an advantage.
Experience Required
Minimum 10 year(s)
Voice of the Customer Manager at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Voice Of Customer (Voc), Consumer Insights, Customer Segmentation, Journey Mapping, Data Analysis, Qualitative Research, Nps/Csat, Stakeholder Management, Executive Reporting, Dashboard Design, Ux Testing, Market Benchmarking
Specialization
Requires a Bachelor's degree and 5-8 years of proven experience in consumer insights or VoC roles. Must possess strong English communication skills and the ability to translate complex data into actionable executive narratives.
Experience Required
Minimum 5 year(s)
Customer Experience Quality Specialist | Product Development & Design at Qatar Airways
Doha, , Qatar -
Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience Auditing, Data Analysis, NPS Analysis, Stakeholder Management, Competitor Benchmarking, Service Design, Digital Platform Evaluation, Power BI, Qualtrics, MS Office, Customer Journey Mapping, Reporting, Quality Assurance, Strategic Planning, Cross-functional Collaboration, Trend Analysis

Industry

Airlines and Aviation

Description
At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design. From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel. If you are passionate about innovation, customer experience, technology, and design, this is your chance to contribute and make a lasting impact in the aviation industry. Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences. About the Role As a Customer Experience Quality Specialist, you will play a pivotal role in safeguarding and elevating our service standards, ensuring that Qatar Airways remains the benchmark for excellence in global aviation. You will act as a trusted auditor and experience champion, conducting end-to-end evaluations of the customer journey—both digital and physical. From testing mobile apps, websites, and live chat platforms to assessing airport facilities and inflight services, you will uncover insights that drive innovation and operational excellence. Your expertise will help shape strategic decisions, improve processes, and enhance customer satisfaction by rapidly adapting to evolving expectations. You will analyse key performance metrics such as NPS and customer ratings, maintain advanced reporting platforms, and collaborate with cross-functional teams to bridge design, operations, and training. Through competitor benchmarking and trend analysis, you will influence the development of engagement standards, KPIs, and service propositions that keep Qatar Airways ahead of the curve. As a Customer Experience Quality Specialist, you will: Conduct comprehensive audits of the entire customer journey—digital and physical—acting as a mystery shopper to uncover actionable insights. Evaluate all customer touchpoints, including mobile apps, websites, live chat, bots, social media, and airport facilities, identifying opportunities to enhance engagement and satisfaction. Analyze customer feedback, NPS dashboards, and industry trends to inform strategic improvements and maintain Qatar Airways’ competitive edge. Collaborate with cross-functional teams to bridge design, operations, and training, ensuring seamless implementation of service enhancements. Develop and maintain advanced reporting platforms that deliver clear, data-driven insights for leadership decision-making. Contribute to the evolution of customer journey design, engagement standards, and KPIs across ground, digital, and inflight experiences. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. About You A successful candidate should possess the following experience and qualifications: Diploma/Bachelor’s degree or Equivalent with minimum 5+ years of experience of leading end-to-end customer experience quality audits for digital, product, service design and / or operations in luxury hospitality, Michelin Star and / or high-end restaurants, cruise liners and / or full-service airline. Intermediate to advanced skill in MS Office and visualization tools such as Power BI, Pisano, Qualtrics Experience in a customer facing role with experience in a supervisory role. Excellent understanding of customer experience and ability to interpret complex data and translate insights into actionable recommendations. Exceptional communication and collaboration skills to influence stakeholders and drive change. A proactive mindset, attention to detail, and commitment to maintaining the highest standards of excellence. Strong understanding of digital platforms, customer engagement strategies, and emerging trends. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. How to apply If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing the application form.
Responsibilities
Conduct comprehensive digital and physical audits of the customer journey to identify areas for service improvement. Analyze performance metrics and customer feedback to develop data-driven insights and enhance global aviation service standards.
Customer Experience Quality Specialist | Product Development & Design at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Customer Experience Auditing, Data Analysis, Nps Analysis, Stakeholder Management, Competitor Benchmarking, Service Design, Digital Platform Evaluation, Power Bi, Qualtrics, Ms Office, Customer Journey Mapping, Reporting, Quality Assurance, Strategic Planning, Cross Functional Collaboration, Trend Analysis
Specialization
Requires a Diploma or Bachelor's degree with at least 5 years of experience in CX quality audits within luxury hospitality or aviation. Proficiency in visualization tools like Power BI and Qualtrics, along with strong communication skills, is essential.
Experience Required
Minimum 5 year(s)
Aircraft Mechanic - Galley Insert Shop (Avionics Shop) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Avionics, Soldering, Ewis, Component Repair, Technical Documentation, Safety Compliance, Quality Standards, Oven Maintenance, Air Chiller Maintenance, Freezer Maintenance, Trash Compactor Maintenance, Beverage Maker Maintenance, Easa Part 145, Qcaa Regulations, Troubleshooting
Specialization
Requires a high school diploma or vocational qualification with at least 3 years of experience, or a bachelor's degree with 2 years of experience. Candidates must hold an ICAO type II license and possess specific technical training in aircraft maintenance and component repair.
Experience Required
Minimum 2 year(s)
Senior Process Development Analyst at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Process Improvement, Mro Systems, Project Management, Kpi Reporting, Lean Principles, Stakeholder Management, Data Analysis, Continuous Improvement, Cross Functional Leadership, Aviation Systems, M&E Systems, Customer Service
Specialization
Candidates need a Bachelor's degree with 4 years of experience or a Diploma with 5 years of experience. Deep knowledge of MRO systems, project management methodologies, and strong interpersonal communication skills are essential.
Experience Required
Minimum 5 year(s)
TS Controller - Postgres SQL DBA at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Postgresql, Database Administration, Linux, Cloud Platforms, High Availability, Backup And Recovery, Azure, Gcp, Itil, Performance Tuning, Data Migration, Incident Management, Release Management, Change Management, User Profile Management, Technical Support
Specialization
Requires a Bachelor's degree or Diploma with over 5 years of experience in PostgreSQL full life cycle upgrades and high availability solutions. Expertise in cloud platforms like Azure and GCP, as well as L2/L3 technical support in a 24x7 environment, is essential.
Experience Required
Minimum 5 year(s)
Technical Architect ( ERP Cloud Integration ) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Oracle Fusion, Oracle Integration Cloud (Oic), Solace, Apache Camel, Kafka, Event Driven Architecture, Redhat App Foundation, Open Telemetry, Java, Spring Boot, Enterprise Integration Patterns, Oci, Api Governance, Devsecops, Non Functional Requirements, Distributed Tracing
Specialization
Requires a bachelor's degree and at least 6 years of experience in end-to-end architecture of complex, mission-critical systems. Must possess deep expertise in OIC, Solace, Apache Camel, and event-driven messaging patterns.
Experience Required
Minimum 5 year(s)
Welfare Coordinator - QR Shafallah at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Coordination, Interpersonal Skills, Arabic Communication, English Communication, Time Management, Teamwork, Report Writing, Translation, Stakeholder Management, Adaptability
Specialization
Requires a relevant vocational, tertiary, or trade qualification with a minimum of 3 years of relevant experience. Candidates must be fluent in both Arabic and English with strong communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Manager Compensation & Benefits at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Compensation Design, Benefits Administration, Market Benchmarking, Data Analytics, Hr Policy Development, Stakeholder Management, Union Negotiations, Project Management, Remuneration Analysis, Compliance
Specialization
Requires a Bachelor's degree and a minimum of 8 years of experience in Compensation & Benefits, preferably within a multinational corporation. Strong expertise in market benchmarking is essential, with C&B accreditation or consulting experience being highly desirable.
Experience Required
Minimum 5 year(s)
Aircraft Mechanic - Cabin Line at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Troubleshooting, Defect Rectification, Technical Documentation, Cabin Interior Maintenance, Tooling, Safety Compliance, Quality Assurance, Repairing Machines, Equipment Operation, Technical Competency, Material Handling
Specialization
Candidates must possess a minimum of 5 years of certifying experience in aircraft maintenance along with a relevant diploma or license. Proficiency in reading technical documentation and knowledge of cabin interior fundamentals are essential for this role.
Experience Required
Minimum 5 year(s)
Commercial Efficiency Manager (Payments) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Payment Strategy, Cost Of Sale Management, Financial Modelling, Roi Analysis, Gds, Ndc, Payment Gateway Management, Commercial Acumen, Data Analysis, Stakeholder Management, Fraud Prevention, Policy Governance, Excel, Power Bi, Tableau, Payment Settlement
Specialization
Requires a Bachelor's degree in Finance, Business, or Economics with at least 7 years of experience in payments or airline distribution. Must possess strong analytical skills and deep knowledge of global payment ecosystems, including card schemes and PSPs.
Experience Required
Minimum 5 year(s)
Business Solutions Specialist (Global Business Shared Services) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Gbs Operating Models, Change Management, Stakeholder Engagement, Internal Branding, Data Analysis, Business Process Analysis, Corporate Communications, Negotiation, Presentation Skills, Ms Office, Sharepoint, Microsoft Teams, Strategic Planning, Performance Benchmarking, Consensus Building, Project Management
Specialization
Requires a Bachelor's degree with 4 years of experience or a Diploma with 5 years of experience, specifically within shared services or transformation. Must possess strong analytical skills and proven expertise in change management and corporate communications.
Experience Required
Minimum 5 year(s)
Lead Business Intelligence Analyst (People Analytics) at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Sql, Power Bi, Tableau, Ms Excel Power Queries, Data Visualization, Data Modeling, People Analytics, Python, Cloud Technologies, Data Governance, Machine Learning, Ai, Statistics, Critical Thinking, Storytelling, Data Warehousing
Specialization
Requires a Bachelor's degree in a quantitative field and at least 4 years of experience with large-scale datasets and data visualization. Proficiency in SQL and tools like Power BI or Tableau is essential.
Experience Required
Minimum 2 year(s)
Program Manager - Customer Experience BI at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Data Analytics, Program Management, Customer Experience, Business Intelligence, Tableau, Power Bi, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Powerpoint, Data Governance, Stakeholder Management, Process Improvement, Performance Management, Mentoring, Coaching
Specialization
Candidates must hold a Bachelor's degree and possess at least 8 years of relevant experience in data analytics. Strong proficiency in BI tools, project management, and leadership skills are essential for this role.
Experience Required
Minimum 5 year(s)
Helicopter Captain - AW189 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aw189 Type Rating, Multi Crew Helicopter Operations, Vip/Vvip Transportation, Flight Planning, Risk Assessment, Aviation Regulations, Safety Management, Leadership, English Proficiency, Communication Skills
Specialization
Candidates must have a current AW189 type rating with at least 3,000 total flight hours and 500 hours of PIC experience. Previous experience in multi-crew and VIP helicopter operations is highly preferred.
Experience Required
Minimum 10 year(s)
Helicopter Captain - AW139 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aw139 Type Rating, Multi Crew Helicopter Operations, Vip/Vvip Transportation, Flight Planning, Risk Assessment, Aviation Regulations, Safety Management, Leadership, English Proficiency, Communication Skills
Specialization
Candidates must have a current AW139 type rating with at least 3,000 total flight hours and 500 hours of PIC experience. Previous experience in multi-crew and VIP helicopter operations is highly preferred.
Experience Required
Minimum 10 year(s)
Welfare Coordinator - QR Shafallah at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Communication, Interpersonal Skills, Time Management, Teamwork, Translation, Reporting, Documentation, Adaptability, Multicultural Awareness, Conflict Resolution
Specialization
Candidates must possess a relevant vocational, tertiary, or trade qualification along with at least 3 years of experience. Strong verbal and written proficiency in both English and Arabic is required to effectively communicate with staff, management, and families.
Experience Required
Minimum 2 year(s)
Licensed Aircraft Engineer Level II B2| A320 VH2500 at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Aircraft Maintenance, Airworthiness, Troubleshooting, Defect Rectification, A320 Maintenance, V2500 Engine Maintenance, Qcaa Regulations, Technical Documentation, Safety Compliance, Team Coordination, Quality Assurance, Aircraft Inspection, System Reliability, Maintenance Planning
Specialization
Candidates must hold a degree or diploma in Aircraft Maintenance and possess a B2 or B1/B2 Airbus A320 family license, preferably with V2500 engine experience. A minimum of 5 years of job-related aircraft certifying experience is required.
Experience Required
Minimum 5 year(s)
E-Commerce Innovation & Project Manager at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
E Commerce Project Management, Market Trend Analysis, Cross Functional Leadership, Digital Platform Optimization, Business Case Preparation, Vendor Management, Competitive Benchmarking, Product Enhancement, Stakeholder Collaboration, Budgeting, Data Protection Compliance, Cyber Security Standards
Specialization
Requires a Bachelor's degree and at least 6 years of relevant experience in digital or e-commerce project management. Candidates must be fluent in English and have experience working with multi-brand online retailers, specifically in FMCG, beauty, or fashion.
Experience Required
Minimum 5 year(s)
CCTV Operator at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Cctv Monitoring, Access Control Systems, Incident Reporting, Loss Prevention, Security Surveillance, Customer Service, Law Enforcement Procedures, Retail Security, Airport Security Procedures, Evidence Collection, Radio Communication, Emergency Response
Specialization
Requires a High School diploma with at least one year of experience, or a Bachelor's degree. Candidates must be fluent in English, physically fit, and possess knowledge of security technology and retail/airport procedures.
Head of Procurement - Fashion at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Strategic Sourcing, Contract Management, Supply Chain Management, Vendor Management, Negotiation, Budget Management, Inventory Control, Performance Metrics, Commodity Strategy, Cost Modeling, Procurement Policy Development, Stakeholder Management
Specialization
Candidates must have a minimum of 10-12 years of job-related experience, including senior management roles within the manufacturing industry. A bachelor's degree is required, while a Master's in Business or Purchasing is considered an advantage.
Experience Required
Minimum 10 year(s)
Voice of the Customer Manager at Qatar Airways
Doha, , Qatar - Full Time
Skills Needed
Voice Of Customer (Voc), Consumer Insights, Customer Segmentation, Journey Mapping, Data Analysis, Qualitative Research, Nps/Csat, Stakeholder Management, Executive Reporting, Dashboard Design, Ux Testing, Market Benchmarking
Specialization
Requires a Bachelor's degree and 5-8 years of proven experience in consumer insights or VoC roles. Must possess strong English communication skills and the ability to translate complex data into actionable executive narratives.
Experience Required
Minimum 5 year(s)