Oakdale has been providing high-quality, professional therapy services for nearly 25 years. We are a not-for-profit, community-based organisation offering compassionate and flexible support to people of all ages. Our services include specialist assessments and psychological therapies for children, young people, and adults, tailored to individual needs.
We work with a wide range of clients - some are referred through the NHS, Local Authorities or schools, while others come to us privately, through insurance, or via our charitable fund. However people access our services, we are committed to offering respectful, person-centred, and evidence-based support.

ABOUT THE ROLE

We’re looking for a strong, organised, and proactive Administrator / Receptionist to help ensure the smooth day-to-day running of our busy therapy centre. You’ll be the first point of contact for many clients, both in person and over the phone, so a calm, friendly, and professional manner is key.
In addition to reception duties, you’ll take ownership of a range of administrative responsibilities, including diary management, database entry, document handling, and project support. The role also includes keyholder responsibilities and supporting the general upkeep of the Centre.
This is a part-time post, ideal for someone who enjoys working with people and takes pride in maintaining high standards of administration.

ADMINISTRATIVE DUTIES

• Maintain accurate client records and input data into internal systems
• Manage practitioners’ diaries and co-ordinate schedules
• Format and proofread documents such as reports, letters, and appointment emails
• Support internal meetings, training events, and service administration
• Help with general project and clinical admin tasks as needed
• Follow confidentiality, safeguarding, and data protection procedures

FACILITIES AND KEYHOLDER DUTIES

• Open and lock up the building, including setting alarms
• Perform end-of-day checks, ensuring rooms are tidy and stocked
• Report any health and safety or maintenance issues and follow up where appropriate
• Carry out or assist with routine safety procedures, including fire checks (training provided)
• Take responsibility for light housekeeping tasks such as tidying communal areas and running the dishwasher