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Head of Customer Experience, North America at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Customer Experience, Customer Support, Operations Management, Data Analytics, Ai Tools, Automation, Product Education, Technical Troubleshooting, Customer Lifecycle Management, Strategic Planning, Cross Functional Collaboration, Process Improvement, Hardware Software Integration, Customer Insights, Onboarding, Nps
Specialization
Candidates must have 10+ years of experience in customer experience, support, or operations, particularly within technology or hardware-enabled businesses. A proven track record of building scalable systems and working effectively across cross-functional teams is essential.
Experience Required
Minimum 10 year(s)
Product Marketing Lead - Diamond Sports (NA) at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Product Marketing, Go To Market Strategy, B2b Marketing, Saas, Campaign Management, Sales Enablement, Product Positioning, Market Research, Data Analytics, Customer Journey Mapping, Cross Functional Collaboration, Performance Tracking, Storytelling, Value Proposition Development, Strategic Planning
Specialization
Candidates must have 5-7+ years of experience in product, growth, or commercial marketing with a strong background in B2B environments. Proficiency in developing go-to-market plans and hands-on experience with SaaS or hardware-software integrated products is required.
Experience Required
Minimum 5 year(s)
Head of Growth and Marketing - North America at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Growth Marketing, Product Marketing, Demand Generation, Strategic Leadership, Go To Market Strategy, Digital Acquisition, Ecommerce, Lifecycle Marketing, Brand Storytelling, Marketing Technology, Crm, Marketing Automation, Data Analytics, Community Building, Performance Marketing, Team Leadership
Specialization
Candidates must have over 10 years of progressive marketing leadership experience, specifically within technology, sports technology, or consumer electronics sectors. A proven track record of building scalable growth engines and managing complex go-to-market programs is essential for this role.
Experience Required
Minimum 10 year(s)
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Japan - Full Time
Skills Needed
Japanese Language Proficiency, Operational Support, Quality Oversight, Project Setup, Guideline Development, Team Management, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace, Remote Communication
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0–2 years of experience in project management, operations, or people management. Strong attention to detail, fast learning ability, and technical competence in Google Workspace are essential for success in this role.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Bengaluru, karnataka, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai
Specialization
Candidates must be fluent in both German and English, possessing strong listening skills to understand various German accents and speaking styles, aiming for at least 95% accuracy. Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to meet deadlines.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Kolkata, west bengal, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Listening Skills, Detail Oriented, Accuracy, Time Management, Audio Editing, Data Labelling
Specialization
Candidates must be fluent in both German and English, possessing strong listening skills capable of understanding various German accents and speaking styles, with a required B1/B2 proficiency level or higher. Essential attributes include being detail-oriented with a minimum 95% accuracy rate, having the necessary remote setup (laptop/desktop with stable internet), and the ability to manage time effectively.
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain at least 95% accuracy. A laptop with stable internet and the ability to commit several hours daily are also required.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
, delhi, India - Full Time
Skills Needed
German, English, Transcription, Listening Skills, Detail Oriented, Time Management, Accuracy, B1/B2 Proficiency
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain high accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this task-based project.
Audio Transcription (German speaking- Indonesia) at TDCX SG PTE LTD
Bandung City, West Java, Indonesia - Full Time
Skills Needed
German, English, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Collaboration, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain high accuracy (at least 95%).
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Time Management, Accuracy, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain at least 95% accuracy. Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this structured, task-based project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Chennai, tamil nadu, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this task-based, remote project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Pune, maharashtra, India - Full Time
Skills Needed
German, English, Transcription, Bilingual, Listening Skills, Detail Oriented, Time Management, Accuracy, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high accuracy rate of at least 95%. A laptop with stable internet and the ability to commit 4-7 hours daily are also required.
Audio Transcriber (Bahasa Melayu - English) at TDCX SG PTE LTD
, , Singapore - Full Time
Skills Needed
Audio Transcription, Bahasa Melayu, English, Listening Skills, Detail Oriented, Time Management, Communication, Accuracy
Specialization
Candidates must be fluent in Bahasa Melayu and English, with good listening skills to understand various accents. They should be detail-oriented, able to work independently, and have a laptop or desktop with a stable internet connection.
Audio Reviewer (Cantonese Speaking - Part-Time) at TDCX SG PTE LTD
, Penang, Malaysia - Full Time
Skills Needed
Cantonese Speaking, Audio Review, Transcription Correction, Speaker Labeling, Segmentation Correction, Quality Control, Attention To Detail, Listening Comprehension, Bahasa Malaysia Knowledge, English Fluency, Error Recording, Time Management
Specialization
Candidates must be fluent Cantonese speakers, preferably Malaysian or very familiar with Malaysian accents, and possess basic working knowledge of Bahasa Malaysia alongside fluent English. Strong listening skills, high attention to detail, and access to a laptop with stable internet are required.
Cantonese Audio Reviewer (Part-Time) at TDCX SG PTE LTD
, Johor, Malaysia - Full Time
Skills Needed
Cantonese, English, Bahasa Malaysia, Audio Review, Transcription, Quality Control, Attention To Detail, Listening Skills, Comprehension Skills, Patience, Communication, Error Identification, Feedback Recording, Time Management, Ai Data Projects
Specialization
Candidates must be fluent in Cantonese and English, with a basic working knowledge of Bahasa Malaysia. Strong listening and comprehension skills, attention to detail, and the ability to communicate effectively are essential.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Indonesia - Full Time
Skills Needed
Japanese Language Proficiency, English Proficiency, Project Delivery Support, Quality Oversight, Annotator Management, Quality Assurance, Operational Support, Project Setup, Guideline Development, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Google Workspace
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English skills, along with 0-2 years of experience in project management, operations, or people management. Strong attention to detail, organizational skills, and technical competence in Google Workspace are essential for success in this role.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Taiwan - Full Time
Skills Needed
Japanese Language Proficiency, English Proficiency, Project Delivery Support, Quality Oversight, Annotator Management, Quality Control, Project Setup, Guideline Development, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0-2 years of experience in project management, operations, or people management. Strong attention to detail, organizational skills, and technical competence in Google Workspace are essential for this fast-paced role.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
Japanese Language, Operational Support, Quality Oversight, Project Setup, Guideline Development, Team Management, Quality Control, Quality Assurance, Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace, Project Administration, Remote Collaboration
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0–2 years of experience in project management, operations, or people management. Strong attention to detail, fast learning ability, and technical competence in Google Workspace are essential for success in this fast-paced environment.
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this structured, task-based project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Mumbai, maharashtra, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Listening Skills, Detail Oriented, Accuracy, Time Management, Audio Editing, Data Labelling
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop/desktop with stable internet and the ability to commit several hours daily to this task-based project.
Head of Customer Experience, North America at RAPSODO PTE LTD
St. Louis, Missouri, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Customer Support, Operations Management, Data Analytics, AI Tools, Automation, Product Education, Technical Troubleshooting, Customer Lifecycle Management, Strategic Planning, Cross-functional Collaboration, Process Improvement, Hardware-Software Integration, Customer Insights, Onboarding, NPS

Industry

Spectator Sports

Description
Company Overview With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance. The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1,000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time. Powered by Athletes who get it, and Engineers who can do it. Role Purpose The Head of Customer Experience is responsible for designing and operating the post-sale experience system across Rapsodo’s Golf and Diamond businesses. This is not a traditional Customer Success leadership role. This role is focused on building the infrastructure, systems, and processes that ensure customers are successfully onboarded, activated, supported, and continuously engaged, and leveraging automation and AI to scale customer experience and support operations. Key areas of focus include: Building scalable support and experience operations Structuring customer signals into actionable insights Improving onboarding, activation, and support quality Creating a closed-loop feedback system with Product and Engineering The role owns the experience infrastructure, while working closely with: Diamond BU (which owns retention outcomes for Diamond) Marketing (which owns lifecycle execution and retention engine for Golf) Key Responsibilities 1. Customer Support (Tier 1 + Tier 2) Own support model, structure, and quality Build and scale Tier 2 support capability (technical troubleshooting layer) Define escalation paths and support workflows Identify and implement AI-assisted support tools to improve response quality, speed, and consistency Improve resolution time and customer experience consistency 2. CX Operations (Critical Function) Own customer health model and risk identification Aggregate and structure: Zendesk data Product usage NPS / VoC Leverage automation and AI tools to improve customer insight generation, issue detection, and operational efficiency Build dashboards and reporting Define playbooks and operating cadence (weekly issue reviews, etc.) Drive the customer → product feedback loop 3. Product Education & Certification Own customer-facing education and training Build certification programs (including installer certification for complex hardware products) Ensure customers are properly enabled to use products Reduce support dependency through education 4. Knowledge Base (Internal + External) Define structure and standards Utilize AI to accelerate content creation and improve self-service support experiences Internal: Troubleshooting flows Diagnostic steps Escalation criteria External: FAQs How-to guides Onboarding / usage content 5. Customer Onboarding & Activation (Hardware + Software Products) Own post-sale activation system for complex products: Pre-install coordination Customer expectation setting Onboarding readiness First 30-day activation Early churn detection 6. Customer Insights & Lifecycle Enablement (in partnership with Marketing) Provide structured customer insights to inform lifecycle strategy, including: Onboarding friction points Activation gaps Common failure modes identified through support and usage data Partner with Marketing to ensure lifecycle programs are aligned with customer behavior and needs Feed customer signals (support data, usage patterns, NPS / VoC) into lifecycle optimization Collaborate with Product and Marketing to align lifecycle communication with product experience Role Qualifications 10+ years of experience across Customer Experience, Support, Customer Operations, or related functions Experience in technology, sports technology, consumer electronics, or SaaS-enabled hardware businesses Proven track record of building and scaling support and customer experience systems, not just managing teams Experience working in environments that combine hardware, software, and customer-facing operations Strong experience building processes and infrastructure in ambiguous or early-stage environments Experience leveraging automation, data, or AI tools to scale customer experience or support operations Experience working closely with Product and Engineering teams to translate customer issues into product improvement Success Metrics Improved support quality and resolution time Reduction in repeat / avoidable tickets Clear and actionable customer insights feeding Product Strong onboarding and activation performance Increased automation and self-service resolution of customer issues Increased consistency in customer experience Effective cross-functional alignment across CX, Product, and Marketing Leadership Profile Systems-oriented operator who can build structure, not just manage people Strong understanding of post-sale customer lifecycle (onboarding, activation, support, retention drivers) Forward-thinking operator comfortable applying new technologies (including AI) to improve customer experience Comfortable operating at the intersection of customer experience, product, and operations Strong cross-functional collaborator across Product, Engineering, Marketing, and Business Units Hands-on leader willing to engage in detail when needed, especially in early stages Entrepreneurial mindset with the ability to create clarity and processes in fast-moving environments
Responsibilities
The Head of Customer Experience will design and operate the post-sale experience system, focusing on onboarding, activation, and support infrastructure. This role involves leveraging AI and automation to scale operations while building a closed-loop feedback system between customers, product, and engineering teams.
Head of Customer Experience, North America at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Customer Experience, Customer Support, Operations Management, Data Analytics, Ai Tools, Automation, Product Education, Technical Troubleshooting, Customer Lifecycle Management, Strategic Planning, Cross Functional Collaboration, Process Improvement, Hardware Software Integration, Customer Insights, Onboarding, Nps
Specialization
Candidates must have 10+ years of experience in customer experience, support, or operations, particularly within technology or hardware-enabled businesses. A proven track record of building scalable systems and working effectively across cross-functional teams is essential.
Experience Required
Minimum 10 year(s)
Product Marketing Lead - Diamond Sports (NA) at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Product Marketing, Go To Market Strategy, B2b Marketing, Saas, Campaign Management, Sales Enablement, Product Positioning, Market Research, Data Analytics, Customer Journey Mapping, Cross Functional Collaboration, Performance Tracking, Storytelling, Value Proposition Development, Strategic Planning
Specialization
Candidates must have 5-7+ years of experience in product, growth, or commercial marketing with a strong background in B2B environments. Proficiency in developing go-to-market plans and hands-on experience with SaaS or hardware-software integrated products is required.
Experience Required
Minimum 5 year(s)
Head of Growth and Marketing - North America at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Growth Marketing, Product Marketing, Demand Generation, Strategic Leadership, Go To Market Strategy, Digital Acquisition, Ecommerce, Lifecycle Marketing, Brand Storytelling, Marketing Technology, Crm, Marketing Automation, Data Analytics, Community Building, Performance Marketing, Team Leadership
Specialization
Candidates must have over 10 years of progressive marketing leadership experience, specifically within technology, sports technology, or consumer electronics sectors. A proven track record of building scalable growth engines and managing complex go-to-market programs is essential for this role.
Experience Required
Minimum 10 year(s)
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Japan - Full Time
Skills Needed
Japanese Language Proficiency, Operational Support, Quality Oversight, Project Setup, Guideline Development, Team Management, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace, Remote Communication
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0–2 years of experience in project management, operations, or people management. Strong attention to detail, fast learning ability, and technical competence in Google Workspace are essential for success in this role.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Bengaluru, karnataka, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai
Specialization
Candidates must be fluent in both German and English, possessing strong listening skills to understand various German accents and speaking styles, aiming for at least 95% accuracy. Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to meet deadlines.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Kolkata, west bengal, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Listening Skills, Detail Oriented, Accuracy, Time Management, Audio Editing, Data Labelling
Specialization
Candidates must be fluent in both German and English, possessing strong listening skills capable of understanding various German accents and speaking styles, with a required B1/B2 proficiency level or higher. Essential attributes include being detail-oriented with a minimum 95% accuracy rate, having the necessary remote setup (laptop/desktop with stable internet), and the ability to manage time effectively.
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain at least 95% accuracy. A laptop with stable internet and the ability to commit several hours daily are also required.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
, delhi, India - Full Time
Skills Needed
German, English, Transcription, Listening Skills, Detail Oriented, Time Management, Accuracy, B1/B2 Proficiency
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain high accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this task-based project.
Audio Transcription (German speaking- Indonesia) at TDCX SG PTE LTD
Bandung City, West Java, Indonesia - Full Time
Skills Needed
German, English, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Collaboration, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain high accuracy (at least 95%).
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Time Management, Accuracy, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain at least 95% accuracy. Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this structured, task-based project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Chennai, tamil nadu, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this task-based, remote project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Pune, maharashtra, India - Full Time
Skills Needed
German, English, Transcription, Bilingual, Listening Skills, Detail Oriented, Time Management, Accuracy, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high accuracy rate of at least 95%. A laptop with stable internet and the ability to commit 4-7 hours daily are also required.
Audio Transcriber (Bahasa Melayu - English) at TDCX SG PTE LTD
, , Singapore - Full Time
Skills Needed
Audio Transcription, Bahasa Melayu, English, Listening Skills, Detail Oriented, Time Management, Communication, Accuracy
Specialization
Candidates must be fluent in Bahasa Melayu and English, with good listening skills to understand various accents. They should be detail-oriented, able to work independently, and have a laptop or desktop with a stable internet connection.
Audio Reviewer (Cantonese Speaking - Part-Time) at TDCX SG PTE LTD
, Penang, Malaysia - Full Time
Skills Needed
Cantonese Speaking, Audio Review, Transcription Correction, Speaker Labeling, Segmentation Correction, Quality Control, Attention To Detail, Listening Comprehension, Bahasa Malaysia Knowledge, English Fluency, Error Recording, Time Management
Specialization
Candidates must be fluent Cantonese speakers, preferably Malaysian or very familiar with Malaysian accents, and possess basic working knowledge of Bahasa Malaysia alongside fluent English. Strong listening skills, high attention to detail, and access to a laptop with stable internet are required.
Cantonese Audio Reviewer (Part-Time) at TDCX SG PTE LTD
, Johor, Malaysia - Full Time
Skills Needed
Cantonese, English, Bahasa Malaysia, Audio Review, Transcription, Quality Control, Attention To Detail, Listening Skills, Comprehension Skills, Patience, Communication, Error Identification, Feedback Recording, Time Management, Ai Data Projects
Specialization
Candidates must be fluent in Cantonese and English, with a basic working knowledge of Bahasa Malaysia. Strong listening and comprehension skills, attention to detail, and the ability to communicate effectively are essential.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Indonesia - Full Time
Skills Needed
Japanese Language Proficiency, English Proficiency, Project Delivery Support, Quality Oversight, Annotator Management, Quality Assurance, Operational Support, Project Setup, Guideline Development, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Google Workspace
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English skills, along with 0-2 years of experience in project management, operations, or people management. Strong attention to detail, organizational skills, and technical competence in Google Workspace are essential for success in this role.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Taiwan - Full Time
Skills Needed
Japanese Language Proficiency, English Proficiency, Project Delivery Support, Quality Oversight, Annotator Management, Quality Control, Project Setup, Guideline Development, Quality Gatekeeping, Quality Checks, Project Administration, Stakeholder Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0-2 years of experience in project management, operations, or people management. Strong attention to detail, organizational skills, and technical competence in Google Workspace are essential for this fast-paced role.
Project Associate (Japanese Speaker) at TDCX SG PTE LTD
, , Philippines - Full Time
Skills Needed
Japanese Language, Operational Support, Quality Oversight, Project Setup, Guideline Development, Team Management, Quality Control, Quality Assurance, Communication, Attention To Detail, Organizational Skills, Time Management, Google Workspace, Project Administration, Remote Collaboration
Specialization
Candidates must be fluent in Japanese (Native or N2 required) and possess strong written and spoken English proficiency, along with 0–2 years of experience in project management, operations, or people management. Strong attention to detail, fast learning ability, and technical competence in Google Workspace are essential for success in this fast-paced environment.
Audio Transcription (German speaking- Philippines) at TDCX SG PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
German, English, Bilingual, Transcription, Audio Listening, Detail Oriented, Accuracy, Time Management, Data Labelling, Ai Development
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop with stable internet and the ability to commit several hours daily to this structured, task-based project.
Audio Transcription (German speaking- India) at TDCX SG PTE LTD
Mumbai, maharashtra, India - Full Time
Skills Needed
German, English, Bilingual, Transcription, Listening Skills, Detail Oriented, Accuracy, Time Management, Audio Editing, Data Labelling
Specialization
Candidates must be fluent in both German and English, possess strong listening skills to understand various German accents, and maintain a high level of accuracy (at least 95%). Essential requirements include having a laptop/desktop with stable internet and the ability to commit several hours daily to this task-based project.