ABOUT US

CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.

SKILLS/QUALIFICATIONS:

· Experience in customer service and working in occupied homes. NVQ level 3 in Domestic Energy Assessment and Retrofit Assessment Qualifications. Experience in domestic housing capacity. Experience in whole house retrofit would be a preference and PAS 2035 standards. Level 3 Traditional Buildings Qualifications

EXPERIENCE REQUIRED:

· Experience of working within the Social Housing Sector on large scale installation contracts, including proven track record in surveying, costing and supervisory roles.
· EPC trained preferable but not mandatory (Willing to undertake training)
· Training is provided for those upskilling into the role on a progression plan.

JOB PURPOSE:

To provide survey support for whole house retrofit programme. Able to undertake energy reports to determine the existing RdSAP score for the property and modelling suitable measures to improve the properties thermal performance the achieve targets set by our clients. The role also involves undertaking fabric, ventilation, heating and renewable technical surveys for. Provide excellent customer service and reporting.

DUTIES:

· Carry out all types of technical surveys & whole house retrofit assessments including kit lists, design, drawings, client schedule of rates, and internal schedule of rates, detailed property information and capturing resident information. All in line with company processes and documented procedures.
· To liaise with clients and residents to ensure correct design and understanding of their needs for whole house/deep retrofit to comply with PAS20:35 standards.
· Understanding and compliance with different client specifications
· Understanding of variation and additional extra items when surveying.
· Carry out surveying and design for renewable energy and alternative heating systems
· To carry out an options appraisal for certain clients and property types to propose and quote the best solution for the client and their resident.
· Undertaking condition reports and being capable of highlighting defects and recommending remedial actions.
· Assisting planning staff and engineers on site with technical issues, confirmation of requirements and technical challenges.
· Carry out mandatory floor plans and picture requirements for auditing purposes.n
· Attending client site meetings
· Reporting daily/weekly on progress
· Use of company software system to complete surveys and appointments (full training provided)
· Report to technical administration staff and surveying management on completions, issues and escalations.