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Shift Leader at El Pollo Loco
San Fernando, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Attention To Detail, Safety Practices, Quality Control, Cash Handling, Service Metrics, Cleaning Standards
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at El Pollo Loco
Los Angeles, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Cash Handling, Safety Practices, Quality Control, Cleaning Standards, Food Preparation, Staff Scheduling
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at El Pollo Loco
Burbank, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Cash Handling, Safety Practices, Quality Control, Cleaning Standards, Food Preparation, Staff Scheduling
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
shift leader at Bagel Brands
Brookline, Massachusetts, United States - Full Time
Skills Needed
Team Leadership, Customer Service, Food Safety, Coaching, Motivation, Time Management, Communication, Problem Solving
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at Bagel Brands
Casselberry, Florida, United States - Full Time
Skills Needed
Leadership, Team Motivation, Guest Experience, Coaching, Store Management, Food Quality Assurance, Safety Standards, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at Guzman y Gomez
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Supervisory Experience, Guest Experience, Food Safety, Quality Standards, Team Coaching, Operational Excellence
Specialization
The ideal candidate should have proven leadership experience in a fast-paced environment and a genuine love for creating amazing guest experiences. Certifications in Food Safety and Responsible Service of Alcohol are preferred or should be obtained.
shift leader at Bagel Brands
Plano, Texas, United States - Full Time
Skills Needed
Team Leadership, Customer Service, Coaching, Food Safety, Time Management, Communication, Problem Solving, Motivation
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at MAZZIOS LLC GROUP
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Communication, Leadership, Decision Making, Guest Relations, Team Collaboration, Operational Procedures, Health Regulations, Technology Proficiency, Math Skills, Crew Management, Training, Food Safety, Sanitation Standards, Cash Handling, Safety And Security, Administrative Tasks
Specialization
Candidates must pass the Mazzio’s Comp 1 Test and may need a Food Handler’s permit or Foodservice Sanitation Certification. A valid driver's license and insurance are preferred.
Shift Leader at Synchrony Rehab at Mint Hill Senior Living
Des Peres, Missouri, United States - Full Time
Skills Needed
Customer Service, Team Management, Inventory Control, Financial Accountability, Communication Skills, Quality Focus, Cash Handling, Store Safety, Collaboration, Fast Paced Environment, Organizational Skills, Learning Orientation, People Skills, Cleanliness, Product Quality
Specialization
Candidates should enjoy working as part of a team and have a focus on creating great customer service experiences. Responsibilities include cash handling and maintaining a clean workspace.
Shift Leader at El Pollo Loco
Garden Grove, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Attention To Detail, Safety Practices, Quality Control, Cash Handling, Cleaning Standards, Food Preparation
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at Freeland Group Restaurants
Fishers, Indiana, United States - Full Time
Skills Needed
Customer Satisfaction, Team Environment, Cash Control, Labor Management, Food Quality, Fast Paced Environment
Specialization
Candidates should have at least one year of restaurant experience and a commitment to customer satisfaction. They must also be able to manage labor and follow cash control procedures.
Shift Leader at Freeland Group Restaurants
Freeport, Illinois, United States - Full Time
Skills Needed
Customer Satisfaction, Team Management, Cash Control, Food Quality, Fast Paced Environment
Specialization
Candidates should have at least one year of restaurant experience and a commitment to customer satisfaction. The role requires managing labor and ensuring a fun, fast-paced work environment.
Shift Leader at Bagel Brands
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality, Beverage Quality, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, with the ability to work varied and early hours, including weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Cedar Hill, Texas, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, with the ability to work varied and early hours, including weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Saint Louis Park, Minnesota, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, capable of working varied early hours and weekends as dictated by business needs. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift leader at Bagel Brands
Casselberry, Florida, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality, Beverage Quality, Store Cleanliness, Safety Compliance
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, and must be able to work varied hours, including early mornings starting as early as 3 am and weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Berkley, Michigan, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback Provision, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance, Leadership, Customer Service
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, and must be able to work varied hours including early mornings (as early as 3 am) and weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Freeland Group Restaurants
Fort Wayne, Indiana, United States - Full Time
Skills Needed
Customer Satisfaction, Team Environment, Cash Control, Labor Management, Food Quality, Fast Paced Environment
Specialization
Candidates must have 1 or more years of restaurant experience and a commitment to customer satisfaction. The role requires managing operations in a team environment and ensuring food quality.
Shift Leader at Royal Farms
Charlotte Hall, Maryland, United States - Full Time
Skills Needed
Customer Service, Sales, Leadership, Supervisory Skills, Food Safety, Operational Compliance, Team Management, Communication, Organizational Skills, Problem Solving, Accountability, Training, Food Quality, Safety Procedures, Cash Control, Vendor Management
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED. Strong leadership, communication, and organizational skills are required, along with a minimum of 1 year of food service or retail management experience preferred.
Shift Leader at GF Enterprise, LLC
Springfield, Massachusetts, United States - Full Time
Skills Needed
Problem Solving, Customer Satisfaction, Food Safety, Team Leadership, Conflict Resolution, Inventory Management, Labor Management, Cash Control, Training, Time Management, Communication, Urgency, Supervision, Basic Math
Specialization
Candidates should ideally be internal promotes from an Hourly Champion position and must be at least 18 years old with reliable transportation. Essential functions involve physical tasks such as sweeping, mopping, lifting up to 50 lbs, and standing/walking for 90% of the shift, alongside basic business math skills and the ability to manage subordinate employees.
Shift Leader at El Pollo Loco
San Fernando, California, United States -
Full Time


Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Attention To Detail, Safety Practices, Quality Control, Cash Handling, Service Metrics, Cleaning Standards

Industry

Restaurants

Description
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll create fire-grilled experiences that keep guests coming back while growing as a leader. Ready to ignite your flamin’ good career? Apply now! POSITION PURPOSE: The Shift Leader oversees the daily operations of the restaurant during assigned shifts and in the absence of the General Manager or Assistant Manager, ensuring exceptional customer experiences and that team members adhere to company standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning. Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records. Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health code safety standards. Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards Prioritize team members' tasks during shift. Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production, consulting with the Area Leader for guidance as needed. Train and support team members on new products and operational procedures. Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds. Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift. Continuously strive to meet or exceed customer expectations and satisfaction. Greet and assist customers with their orders in a friendly and helpful manner. Perform other duties as assigned by management to support restaurant operations. QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS: To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required. Education/Work Experience: High school diploma or equivalent (GED) preferred. Must be certified on all EPL SPECS positions or must have 1 or more years of restaurant supervisory experience and pass the EPL Food Safety Audit (FSA) class after hire. What’s in it for you? Competitive pay No overnight hours Free meal during your shift Employee discount on food Excellent career growth potential (we promote from within) Flexible Scheduling: Full-Time or Part-Time hours Medical, Dental, and Vision Insurance* 401(K) Plan with match and immediate vesting (must be at least 21 to participate) Paid vacation** Paid sick time Employee Assistance Program Flexible spending accounts, Legal Insurance, and Pet Insurance* Discounts on theme parks, movie tickets, sports events, hotels and more... *Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period. **Eligibility begins after completing at least 12 months of employment, averaging 33 hours of work per week. Why work for us? When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers. . The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
Responsibilities
The Shift Leader oversees daily restaurant operations during assigned shifts, ensuring exceptional customer experiences and adherence to company standards. They manage tasks such as opening and closing procedures, coordinating crew tasks, and monitoring service metrics.
Shift Leader at El Pollo Loco
San Fernando, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Attention To Detail, Safety Practices, Quality Control, Cash Handling, Service Metrics, Cleaning Standards
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at El Pollo Loco
Los Angeles, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Cash Handling, Safety Practices, Quality Control, Cleaning Standards, Food Preparation, Staff Scheduling
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at El Pollo Loco
Burbank, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Cash Handling, Safety Practices, Quality Control, Cleaning Standards, Food Preparation, Staff Scheduling
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
shift leader at Bagel Brands
Brookline, Massachusetts, United States - Full Time
Skills Needed
Team Leadership, Customer Service, Food Safety, Coaching, Motivation, Time Management, Communication, Problem Solving
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at Bagel Brands
Casselberry, Florida, United States - Full Time
Skills Needed
Leadership, Team Motivation, Guest Experience, Coaching, Store Management, Food Quality Assurance, Safety Standards, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at Guzman y Gomez
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Supervisory Experience, Guest Experience, Food Safety, Quality Standards, Team Coaching, Operational Excellence
Specialization
The ideal candidate should have proven leadership experience in a fast-paced environment and a genuine love for creating amazing guest experiences. Certifications in Food Safety and Responsible Service of Alcohol are preferred or should be obtained.
shift leader at Bagel Brands
Plano, Texas, United States - Full Time
Skills Needed
Team Leadership, Customer Service, Coaching, Food Safety, Time Management, Communication, Problem Solving, Motivation
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. They should be able to work varied hours, including early mornings and weekends, and must obtain a ServSafe Certification.
Shift Leader at MAZZIOS LLC GROUP
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Communication, Leadership, Decision Making, Guest Relations, Team Collaboration, Operational Procedures, Health Regulations, Technology Proficiency, Math Skills, Crew Management, Training, Food Safety, Sanitation Standards, Cash Handling, Safety And Security, Administrative Tasks
Specialization
Candidates must pass the Mazzio’s Comp 1 Test and may need a Food Handler’s permit or Foodservice Sanitation Certification. A valid driver's license and insurance are preferred.
Shift Leader at Synchrony Rehab at Mint Hill Senior Living
Des Peres, Missouri, United States - Full Time
Skills Needed
Customer Service, Team Management, Inventory Control, Financial Accountability, Communication Skills, Quality Focus, Cash Handling, Store Safety, Collaboration, Fast Paced Environment, Organizational Skills, Learning Orientation, People Skills, Cleanliness, Product Quality
Specialization
Candidates should enjoy working as part of a team and have a focus on creating great customer service experiences. Responsibilities include cash handling and maintaining a clean workspace.
Shift Leader at El Pollo Loco
Garden Grove, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Team Management, Inventory Management, Food Safety, Operational Procedures, Training, Communication, Problem Solving, Time Management, Attention To Detail, Safety Practices, Quality Control, Cash Handling, Cleaning Standards, Food Preparation
Specialization
A high school diploma or equivalent is preferred, along with certification on all EPL SPECS positions or at least one year of restaurant supervisory experience. Candidates must also pass the EPL Food Safety Audit class after hire.
Shift Leader at Freeland Group Restaurants
Fishers, Indiana, United States - Full Time
Skills Needed
Customer Satisfaction, Team Environment, Cash Control, Labor Management, Food Quality, Fast Paced Environment
Specialization
Candidates should have at least one year of restaurant experience and a commitment to customer satisfaction. They must also be able to manage labor and follow cash control procedures.
Shift Leader at Freeland Group Restaurants
Freeport, Illinois, United States - Full Time
Skills Needed
Customer Satisfaction, Team Management, Cash Control, Food Quality, Fast Paced Environment
Specialization
Candidates should have at least one year of restaurant experience and a commitment to customer satisfaction. The role requires managing labor and ensuring a fun, fast-paced work environment.
Shift Leader at Bagel Brands
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality, Beverage Quality, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, with the ability to work varied and early hours, including weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Cedar Hill, Texas, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, with the ability to work varied and early hours, including weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Saint Louis Park, Minnesota, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance
Specialization
Candidates must possess a high school diploma or equivalent and be at least 18 years old, capable of working varied early hours and weekends as dictated by business needs. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift leader at Bagel Brands
Casselberry, Florida, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback, Store Opening, Store Closing, Food Quality, Beverage Quality, Store Cleanliness, Safety Compliance
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, and must be able to work varied hours, including early mornings starting as early as 3 am and weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Bagel Brands
Berkley, Michigan, United States - Full Time
Skills Needed
Team Motivation, Guest Experience, Coaching, Feedback Provision, Store Opening, Store Closing, Food Quality Assurance, Beverage Quality Assurance, Store Cleanliness, Safety Compliance, Leadership, Customer Service
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, and must be able to work varied hours including early mornings (as early as 3 am) and weekends. A ServSafe Certification is required before completing leadership training, and a valid driver's license is preferred.
Shift Leader at Freeland Group Restaurants
Fort Wayne, Indiana, United States - Full Time
Skills Needed
Customer Satisfaction, Team Environment, Cash Control, Labor Management, Food Quality, Fast Paced Environment
Specialization
Candidates must have 1 or more years of restaurant experience and a commitment to customer satisfaction. The role requires managing operations in a team environment and ensuring food quality.
Shift Leader at Royal Farms
Charlotte Hall, Maryland, United States - Full Time
Skills Needed
Customer Service, Sales, Leadership, Supervisory Skills, Food Safety, Operational Compliance, Team Management, Communication, Organizational Skills, Problem Solving, Accountability, Training, Food Quality, Safety Procedures, Cash Control, Vendor Management
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED. Strong leadership, communication, and organizational skills are required, along with a minimum of 1 year of food service or retail management experience preferred.
Shift Leader at GF Enterprise, LLC
Springfield, Massachusetts, United States - Full Time
Skills Needed
Problem Solving, Customer Satisfaction, Food Safety, Team Leadership, Conflict Resolution, Inventory Management, Labor Management, Cash Control, Training, Time Management, Communication, Urgency, Supervision, Basic Math
Specialization
Candidates should ideally be internal promotes from an Hourly Champion position and must be at least 18 years old with reliable transportation. Essential functions involve physical tasks such as sweeping, mopping, lifting up to 50 lbs, and standing/walking for 90% of the shift, alongside basic business math skills and the ability to manage subordinate employees.
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