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IT Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Helpdesk Support, Microsoft Active Directory, Troubleshooting, Hardware Setup, Software Configuration, Office 365, Windows 11, Networking, Dns, Dhcp, Network Cabling, Rj45 Termination, Inventory Management, Security Awareness Training, Multi Tasking, Customer Service
Specialization
Applicants must have at least 3 years of experience in a helpdesk role and proficiency in Microsoft environments and networking concepts. The role requires the physical ability to lift up to 45 lbs and the capacity to handle high-stress situations.
Experience Required
Minimum 2 year(s)
Senior Recruiter at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Full Cycle Recruiting, Sourcing, Candidate Screening, Interviewing, Relationship Management, Applicant Tracking Systems, Market Research, Employer Branding, Recruitment Marketing, Data Analysis, Communication, Organizational Skills, Executive Collaboration, Strategic Planning, Compliance, Onboarding
Specialization
Candidates must have at least 5 years of full-cycle recruiting experience and a bachelor's degree in a related field. Strong proficiency in sourcing tools, applicant tracking systems, and excellent communication skills are required for this role.
Experience Required
Minimum 5 year(s)
Senior Electrical Design Engineer - High Voltage Power Systems-NY at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
High Voltage Power Systems, Power Electronics, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformer Design, Magnetics Design, Voltage Multiplier Circuits, Prototype Development, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Technical Documentation
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work both independently and collaboratively.
Experience Required
Minimum 10 year(s)
Robotics Operations Engineer, See & Spray at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Robotics, Operations Management, Project Management, Data Collection, Hardware Engineering, Troubleshooting, Communication, Technical Documentation, Quality Assurance, Inventory Management, Python, C++, Sql, Linux, Computer Vision, Agriculture Technology
Specialization
Candidates must hold a Bachelor's degree in engineering, business, or project management with at least 2 years of relevant work experience. Strong organizational skills, proficiency in Microsoft Office or Google Workspace, and the ability to work independently in a dynamic environment are required.
Experience Required
Minimum 2 year(s)
Warehouse III at Brio Water Technology
Hacienda Heights, California, United States - Full Time
Skills Needed
Materials Handling, Al Master Operation, Turret Lift Operation, Inventory Management, Rf Scanners, Wms Systems, Osha Safety Regulations, Product Fabrication, Quality Control, Mentoring
Specialization
Requires 3-4 years of warehouse experience with proven proficiency in operating AL Master or Turret Lifts. Candidates must have strong attention to detail, inventory management skills, and the ability to follow strict safety protocols.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Troubleshooting, Technical Guidance, Claims Processing, Upselling, Salesforce, Crm, Erp Systems, Sage, Communication Skills, Multitasking, Microsoft Excel, Microsoft Word, Microsoft Outlook, Problem Solving
Specialization
Candidates must have 1-2 years of call center or high-volume customer service experience and strong communication skills. Proficiency in basic computer software and the ability to work in a fast-paced environment are required.
AI Process Consultant at Lyra Technology Group
Naperville, Illinois, United States - Full Time
Skills Needed
Process Mapping, Roi Modeling, Ai Strategy, Change Management, Stakeholder Management, Workflow Design, Business Case Development, Technical Specification Writing, Sql, Python, Client Relationship Management, Process Re Engineering, Digital Transformation, Llm Knowledge, Rag Systems, Automation Platforms
Specialization
Requires a bachelor's degree and 2+ years of experience in management consulting, operations, or technical program management. Candidates must have a strong analytical foundation and a working knowledge of modern AI capabilities like LLMs and RAG.
Experience Required
Minimum 2 year(s)
Innovation Internship at Supernova Technology™
Chicago, Illinois, United States - Full Time
Skills Needed
Ai, Business Analysis, Collaboration, Problem Solving, Communication, Teamwork
Specialization
Applicants must be either incoming college students with a STEM major or first-year college students pursuing a STEM major. This indicates a focus on candidates with a background in science, technology, engineering, or mathematics.
IoT Product Development Manager at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Iot Product Management, Hardware Software Integration, Firmware, Embedded Systems, Cloud Platforms, Mobile App Development, Connectivity Protocols, User Research, Data Analysis, Product Roadmap, Cybersecurity, Bom Management, Technical Specification, Cross Functional Leadership, Kpi Tracking, Regulatory Compliance
Specialization
Candidates must have at least 3 years of product management experience with a focus on IoT, connected hardware, or embedded systems. A bachelor's degree in a technical field or equivalent practical experience is required, along with proficiency in IoT architecture and connectivity standards.
Experience Required
Minimum 2 year(s)
Production Manager - Operations at Cyclomedia Technology
Middleton, Wisconsin, United States - Full Time
Skills Needed
Team Leadership, Operations Management, Data Extraction, Performance Management, Project Planning, Gis, Lidar, Imagery Analysis, Microsoft Office, Quality Assurance, Staffing, Capacity Planning, Technical Training, Statistical Analysis, Communication, Organizational Skills
Specialization
Candidates must have a degree or equivalent experience and prior experience as a Data Extraction Analyst. Strong leadership, communication, and organizational skills are required, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Director, Software Engineering at Blue River Technology
, , United States - Full Time
Skills Needed
Architectural Ownership, Virtualization, Simulation, Hil Testing, Sil Testing, Strategic Product Partnership, Team Leadership, Recruiting, Mentoring, Systems Thinking, Technical Debt Management, C++, Python, Linux, Ai/Ml Architecture, Communication
Specialization
Candidates must possess over 12 years in software engineering, including at least 5 years in technical team management, with proven experience managing large-scale, complex distributed systems, ideally involving hardware or robotics. Essential technical expertise includes C, C++, Python, Linux, networking fundamentals, and AI/ML architecture, alongside strong abilities in technical translation, empathetic feedback, and cross-functional diplomacy.
Experience Required
Minimum 10 year(s)
Product Development Manager at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Product Development, Market Research, Cross Functional Collaboration, Analytical Skills, Communication Skills, Problem Solving, Project Management, Consumer Insights, Product Strategy, Sku Optimization, Portfolio Management, Financial Analysis, Emerging Technologies, Product Launch, Customer Focus, Adaptability
Specialization
Candidates should have a bachelor's degree and at least 4 years of experience in sales, marketing, or product management. Strong analytical skills and the ability to lead cross-functional teams are essential.
Experience Required
Minimum 5 year(s)
Senior Electrical Design Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Electrical Design, Power Electronics, High Voltage Power Supplies, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformers, Magnetics, Voltage Multiplier Circuits, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Project Leadership
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work effectively both independently and in cross-functional teams.
Experience Required
Minimum 10 year(s)
RL Engineer, End-to-End Autonomy at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Reinforcement Learning, Python, Pytorch, Simulation Environments, Sim To Real Transfer, Deep Learning, Robotics Middleware, Cuda, System Architecture, Embedded Systems, Mathematical Analysis, Software Design
Specialization
Requires a BS/MS/PhD in CS or a related field with 3+ years of professional experience delivering high-performance RL products. Proficiency in Python, PyTorch, and developing simulation environments for robotics is essential.
Experience Required
Minimum 2 year(s)
ML Engineer, End-to-End Autonomy at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Machine Learning, Python, Pytorch, Robotics, Computer Vision, End To End Autonomy, Cuda, Ros, Deep Learning, System Architecture, Embedded Systems, Active Learning, Distributed Training, Reinforcement Learning, Data Pipelines, Edge Deployment
Specialization
Requires a proven track record in developing ML models and strong Python coding skills with deep learning frameworks like PyTorch. Experience with robotics middleware, CUDA, and embedded systems is preferred.
Experience Required
Minimum 5 year(s)
Support Engineer- Tier II at Lyra Technology Group
Cincinnati, Ohio, United States - Full Time
Skills Needed
Tier 2 It Support, Microsoft 365 Administration, Networking, Azure, Printer Troubleshooting, Technical Troubleshooting, Customer Service, Analytical Skills, Technical Documentation
Specialization
Candidates need at least 3 years of experience as a Tier 2 IT engineer with proficiency in Microsoft 365, Azure, and networking. A degree in IT and MS-102 or MD-102 certifications are considered a plus.
Experience Required
Minimum 2 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Project Manager at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Project Planning, Cross Department Coordination, Risk Mitigation, Resource Allocation, Stakeholder Management, Budget Tracking, Technical Documentation, Erp Systems, Microsoft Project, Asana, Monday.Com, Problem Solving, Time Management, Communication Skills, Decision Making, Attention To Detail
Specialization
Candidates should hold a bachelor's degree in Business, Engineering, or a related field and have experience managing multi-discipline R&D teams. Proficiency in project management tools and ERP systems is required, with a PMP certification being a plus.
Experience Required
Minimum 2 year(s)
Senior IT Account Manager at Lyra Technology Group
Firestone, Colorado, United States - Full Time
Skills Needed
Strategic Account Management, Cybersecurity Strategy, Compliance Management, Client Relationship Management, Technical Roadmapping, Operational Oversight, B2b Customer Success, Risk Communication, Project Monitoring, Automation Leadership
Specialization
Requires a Bachelor's degree in IT/Cybersecurity or equivalent experience with at least 4 years in client success or account management, including 2 years of management experience. Candidates must be proficient in communicating cybersecurity risks to executives and managing operational escalations within an MSP environment.
Experience Required
Minimum 2 year(s)
IT Account Manager at Lyra Technology Group
Firestone, Colorado, United States - Full Time
Skills Needed
Strategic Account Management, Cybersecurity Oversight, Compliance Management, Client Relationship Management, Technical Roadmapping, Operational Oversight, B2b Customer Success, Risk Communication, Project Monitoring, Automation Leadership
Specialization
Requires a Bachelor's degree in IT/Cybersecurity or equivalent experience, with at least 4 years of client success experience including 2 years of management. Candidates must be proficient in communicating cybersecurity risks to executives and managing operational escalations within an MSP environment.
Experience Required
Minimum 2 year(s)
IT Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Helpdesk support, Microsoft Active Directory, Troubleshooting, Hardware setup, Software configuration, Office 365, Windows 11, Networking, DNS, DHCP, Network cabling, RJ45 termination, Inventory management, Security awareness training, Multi-tasking, Customer service

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position will require applicants to manage and resolve internal helpdesk requests ensuring reported issues are addressed or escalated as needed. This position also requires applicants to understand corporate onboarding policies and procedures and to be proficient in troubleshooting many different types of issues across an assortment of hardware and software. The ideal applicant should have a minimum of 3 years’ experience in a helpdesk role, have great multi-tasking and people skills, and enjoy working in a fast-paced environment. RESPONSIBILITIES: · Proficiency in the setup and troubleshooting of onsite and remote computers, printers, scanners, copiers, and other network enabled devices in a Microsoft Active Directory environment. · Prior experience installing, configuring, and troubleshooting a variety of software and desktop operating systems such as office 365 products and Windows 11. · Must understand networking concepts such as DNS and DHCP · Experience running network wiring and terminating cables with RJ45 connectors and keystone jacks · Must be capable of following established procedures and policies · Manage and resolve helpdesk requests in person or over the phone and escalate tickets when necessary to ensure a timely resolution. · Will be responsible for carrying out security awareness training for personnel who do not have computer access to online training. Requirements Job Requirements: · Must be able to handle high stress situations where system downtime needs to be resolved as quickly as possible. · Responsible for maintaining an accurate inventory of computers, software, and licensing in an established helpdesk system. · Position will require lifting some heavy IT equipment ranging up to 45Lbs About Us: Dean Technology is a private company specializing in the design and manufacture of high voltage products, serving the industrial, medical and commercial sectors. We have three domestic locations, with our primary manufacturing facility located in Addison TX. We also have satellite sales office around the world, as well as manufacturing in China and Taiwan. Benefits include health insurance, vision, life, STD, LTD, FSA, dental and 401k, and paid vacation. There will be a 90-day evaluation period for this position. The above statements are intended to describe the general nature and levels of work performed by people assigned to this position. They are not to be construed as an exhaustive list of all job duties performed by the person so classified. Nor is this summary of an employment contract or promise of ongoing employment.
Responsibilities
The associate will manage and resolve internal helpdesk requests while ensuring timely resolution of hardware and software issues. They are also responsible for maintaining accurate inventory and conducting security awareness training for personnel.
IT Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Helpdesk Support, Microsoft Active Directory, Troubleshooting, Hardware Setup, Software Configuration, Office 365, Windows 11, Networking, Dns, Dhcp, Network Cabling, Rj45 Termination, Inventory Management, Security Awareness Training, Multi Tasking, Customer Service
Specialization
Applicants must have at least 3 years of experience in a helpdesk role and proficiency in Microsoft environments and networking concepts. The role requires the physical ability to lift up to 45 lbs and the capacity to handle high-stress situations.
Experience Required
Minimum 2 year(s)
Senior Recruiter at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Full Cycle Recruiting, Sourcing, Candidate Screening, Interviewing, Relationship Management, Applicant Tracking Systems, Market Research, Employer Branding, Recruitment Marketing, Data Analysis, Communication, Organizational Skills, Executive Collaboration, Strategic Planning, Compliance, Onboarding
Specialization
Candidates must have at least 5 years of full-cycle recruiting experience and a bachelor's degree in a related field. Strong proficiency in sourcing tools, applicant tracking systems, and excellent communication skills are required for this role.
Experience Required
Minimum 5 year(s)
Senior Electrical Design Engineer - High Voltage Power Systems-NY at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
High Voltage Power Systems, Power Electronics, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformer Design, Magnetics Design, Voltage Multiplier Circuits, Prototype Development, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Technical Documentation
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work both independently and collaboratively.
Experience Required
Minimum 10 year(s)
Robotics Operations Engineer, See & Spray at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Robotics, Operations Management, Project Management, Data Collection, Hardware Engineering, Troubleshooting, Communication, Technical Documentation, Quality Assurance, Inventory Management, Python, C++, Sql, Linux, Computer Vision, Agriculture Technology
Specialization
Candidates must hold a Bachelor's degree in engineering, business, or project management with at least 2 years of relevant work experience. Strong organizational skills, proficiency in Microsoft Office or Google Workspace, and the ability to work independently in a dynamic environment are required.
Experience Required
Minimum 2 year(s)
Warehouse III at Brio Water Technology
Hacienda Heights, California, United States - Full Time
Skills Needed
Materials Handling, Al Master Operation, Turret Lift Operation, Inventory Management, Rf Scanners, Wms Systems, Osha Safety Regulations, Product Fabrication, Quality Control, Mentoring
Specialization
Requires 3-4 years of warehouse experience with proven proficiency in operating AL Master or Turret Lifts. Candidates must have strong attention to detail, inventory management skills, and the ability to follow strict safety protocols.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Troubleshooting, Technical Guidance, Claims Processing, Upselling, Salesforce, Crm, Erp Systems, Sage, Communication Skills, Multitasking, Microsoft Excel, Microsoft Word, Microsoft Outlook, Problem Solving
Specialization
Candidates must have 1-2 years of call center or high-volume customer service experience and strong communication skills. Proficiency in basic computer software and the ability to work in a fast-paced environment are required.
AI Process Consultant at Lyra Technology Group
Naperville, Illinois, United States - Full Time
Skills Needed
Process Mapping, Roi Modeling, Ai Strategy, Change Management, Stakeholder Management, Workflow Design, Business Case Development, Technical Specification Writing, Sql, Python, Client Relationship Management, Process Re Engineering, Digital Transformation, Llm Knowledge, Rag Systems, Automation Platforms
Specialization
Requires a bachelor's degree and 2+ years of experience in management consulting, operations, or technical program management. Candidates must have a strong analytical foundation and a working knowledge of modern AI capabilities like LLMs and RAG.
Experience Required
Minimum 2 year(s)
Innovation Internship at Supernova Technology™
Chicago, Illinois, United States - Full Time
Skills Needed
Ai, Business Analysis, Collaboration, Problem Solving, Communication, Teamwork
Specialization
Applicants must be either incoming college students with a STEM major or first-year college students pursuing a STEM major. This indicates a focus on candidates with a background in science, technology, engineering, or mathematics.
IoT Product Development Manager at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Iot Product Management, Hardware Software Integration, Firmware, Embedded Systems, Cloud Platforms, Mobile App Development, Connectivity Protocols, User Research, Data Analysis, Product Roadmap, Cybersecurity, Bom Management, Technical Specification, Cross Functional Leadership, Kpi Tracking, Regulatory Compliance
Specialization
Candidates must have at least 3 years of product management experience with a focus on IoT, connected hardware, or embedded systems. A bachelor's degree in a technical field or equivalent practical experience is required, along with proficiency in IoT architecture and connectivity standards.
Experience Required
Minimum 2 year(s)
Production Manager - Operations at Cyclomedia Technology
Middleton, Wisconsin, United States - Full Time
Skills Needed
Team Leadership, Operations Management, Data Extraction, Performance Management, Project Planning, Gis, Lidar, Imagery Analysis, Microsoft Office, Quality Assurance, Staffing, Capacity Planning, Technical Training, Statistical Analysis, Communication, Organizational Skills
Specialization
Candidates must have a degree or equivalent experience and prior experience as a Data Extraction Analyst. Strong leadership, communication, and organizational skills are required, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Director, Software Engineering at Blue River Technology
, , United States - Full Time
Skills Needed
Architectural Ownership, Virtualization, Simulation, Hil Testing, Sil Testing, Strategic Product Partnership, Team Leadership, Recruiting, Mentoring, Systems Thinking, Technical Debt Management, C++, Python, Linux, Ai/Ml Architecture, Communication
Specialization
Candidates must possess over 12 years in software engineering, including at least 5 years in technical team management, with proven experience managing large-scale, complex distributed systems, ideally involving hardware or robotics. Essential technical expertise includes C, C++, Python, Linux, networking fundamentals, and AI/ML architecture, alongside strong abilities in technical translation, empathetic feedback, and cross-functional diplomacy.
Experience Required
Minimum 10 year(s)
Product Development Manager at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Product Development, Market Research, Cross Functional Collaboration, Analytical Skills, Communication Skills, Problem Solving, Project Management, Consumer Insights, Product Strategy, Sku Optimization, Portfolio Management, Financial Analysis, Emerging Technologies, Product Launch, Customer Focus, Adaptability
Specialization
Candidates should have a bachelor's degree and at least 4 years of experience in sales, marketing, or product management. Strong analytical skills and the ability to lead cross-functional teams are essential.
Experience Required
Minimum 5 year(s)
Senior Electrical Design Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Electrical Design, Power Electronics, High Voltage Power Supplies, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformers, Magnetics, Voltage Multiplier Circuits, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Project Leadership
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work effectively both independently and in cross-functional teams.
Experience Required
Minimum 10 year(s)
RL Engineer, End-to-End Autonomy at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Reinforcement Learning, Python, Pytorch, Simulation Environments, Sim To Real Transfer, Deep Learning, Robotics Middleware, Cuda, System Architecture, Embedded Systems, Mathematical Analysis, Software Design
Specialization
Requires a BS/MS/PhD in CS or a related field with 3+ years of professional experience delivering high-performance RL products. Proficiency in Python, PyTorch, and developing simulation environments for robotics is essential.
Experience Required
Minimum 2 year(s)
ML Engineer, End-to-End Autonomy at Blue River Technology
Santa Clara, California, United States - Full Time
Skills Needed
Machine Learning, Python, Pytorch, Robotics, Computer Vision, End To End Autonomy, Cuda, Ros, Deep Learning, System Architecture, Embedded Systems, Active Learning, Distributed Training, Reinforcement Learning, Data Pipelines, Edge Deployment
Specialization
Requires a proven track record in developing ML models and strong Python coding skills with deep learning frameworks like PyTorch. Experience with robotics middleware, CUDA, and embedded systems is preferred.
Experience Required
Minimum 5 year(s)
Support Engineer- Tier II at Lyra Technology Group
Cincinnati, Ohio, United States - Full Time
Skills Needed
Tier 2 It Support, Microsoft 365 Administration, Networking, Azure, Printer Troubleshooting, Technical Troubleshooting, Customer Service, Analytical Skills, Technical Documentation
Specialization
Candidates need at least 3 years of experience as a Tier 2 IT engineer with proficiency in Microsoft 365, Azure, and networking. A degree in IT and MS-102 or MD-102 certifications are considered a plus.
Experience Required
Minimum 2 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Project Manager at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Project Planning, Cross Department Coordination, Risk Mitigation, Resource Allocation, Stakeholder Management, Budget Tracking, Technical Documentation, Erp Systems, Microsoft Project, Asana, Monday.Com, Problem Solving, Time Management, Communication Skills, Decision Making, Attention To Detail
Specialization
Candidates should hold a bachelor's degree in Business, Engineering, or a related field and have experience managing multi-discipline R&D teams. Proficiency in project management tools and ERP systems is required, with a PMP certification being a plus.
Experience Required
Minimum 2 year(s)
Senior IT Account Manager at Lyra Technology Group
Firestone, Colorado, United States - Full Time
Skills Needed
Strategic Account Management, Cybersecurity Strategy, Compliance Management, Client Relationship Management, Technical Roadmapping, Operational Oversight, B2b Customer Success, Risk Communication, Project Monitoring, Automation Leadership
Specialization
Requires a Bachelor's degree in IT/Cybersecurity or equivalent experience with at least 4 years in client success or account management, including 2 years of management experience. Candidates must be proficient in communicating cybersecurity risks to executives and managing operational escalations within an MSP environment.
Experience Required
Minimum 2 year(s)
IT Account Manager at Lyra Technology Group
Firestone, Colorado, United States - Full Time
Skills Needed
Strategic Account Management, Cybersecurity Oversight, Compliance Management, Client Relationship Management, Technical Roadmapping, Operational Oversight, B2b Customer Success, Risk Communication, Project Monitoring, Automation Leadership
Specialization
Requires a Bachelor's degree in IT/Cybersecurity or equivalent experience, with at least 4 years of client success experience including 2 years of management. Candidates must be proficient in communicating cybersecurity risks to executives and managing operational escalations within an MSP environment.
Experience Required
Minimum 2 year(s)