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Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell, Group Policy, Microsoft Intune
Specialization
Candidates must have a minimum of four years of experience working within a Managed Service Provider environment, possessing broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a willingness to participate in a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)
Copy of Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Desktop Environments, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Structured Cabling, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell
Specialization
Candidates must possess a minimum of four years of experience working within a Managed Service Provider environment, demonstrating broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)
Finance and Administration Officer - ONGC Systems at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Finance, Administration, Client Onboarding, Invoicing, Documentation, Communication, Organizational Skills, Time Management, Data Accuracy, Connectwise, Business Central
Specialization
Candidates should have 2-3 years of experience in a similar role and possess strong attention to detail and communication skills. Experience with ConnectWise and Business Central is desirable.
Experience Required
Minimum 2 year(s)
Senior Electrical Design Engineer - High Voltage Power Systems-NY at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
High Voltage Power Systems, Power Electronics, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformer Design, Magnetics Design, Voltage Multiplier Circuits, Prototype Development, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Technical Documentation
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work both independently and collaboratively.
Experience Required
Minimum 10 year(s)
Service Desk Engineer (L2) - CT Group at Lyra Technology Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Microsoft 365, Windows Server, Azure Ad, Networking, Root Cause Analysis, Windows 10/11, Exchange, Sharepoint, Teams, Onedrive, Entra Id, Firewalls, Vpns, Switches, Wi Fi, Endpoint Security
Specialization
Candidates must have a minimum of 2 years of experience, preferably in an MSP environment, with proven exposure to Office 365, Azure, Entra, and Intune. Essential requirements include excellent time management, a customer-centric approach, a full driver's license and car, and strong communication skills.
Experience Required
Minimum 2 year(s)
Field Application Engineer - Maritimt marked at Squarehead Technology
Oslo, , Norway - Full Time
Skills Needed
Technical Fieldwork, Customer Dialogue, Problem Solving, Data Collection, Data Interpretation, Ai Model Development, Product Testing, Technical Support, Installation, Networking, Troubleshooting, Python, Cli, Mechanical Fault Modes, Maritime Standards, Data Visualization
Specialization
Candidates should be outgoing, curious, solution-oriented, self-driven, and possess practical technical experience, enjoying hands-on work with equipment and installations at customer sites. Required qualifications include education or experience in technical fields (like mechanic or service engineer) with machinery knowledge, experience in fieldwork/installation/support (preferably maritime), basic Python, comfort with CLI, and fundamental network understanding, alongside fluency in Norwegian and English.
Experience Required
Minimum 2 year(s)
Business Development Representative - Redd at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cold Calling, Lead Generation, Prospecting, Crm Systems, Hubspot, Salesforce, Rapport Building, Communication, Resilience, Goal Oriented, It Selling, Ms Office Suite
Specialization
Candidates must possess a minimum of two years of experience in a Business Development Representative or IT selling role, ideally with previous MSP experience. Proficiency in cold calling, lead generation, and using CRM systems like HubSpot or Salesforce is essential, alongside strong communication and self-starter attributes.
Experience Required
Minimum 2 year(s)
Environmental Health & Safety (EHS) Program Lead at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Hazard Communication, Lockout/Tagout, Machine Safety, Ergonomics, Contractor Safety, Root Cause Analysis, Regulatory Compliance, Cupa Programs, Cal/Osha, Emergency Response Planning, Industrial Hygiene, Risk Assessment, Training Development, Data Analysis, Cross Functional Collaboration, Auditing
Specialization
Candidates must possess a Bachelor's degree in a related field and have at least 3 years of EHS experience within manufacturing, aerospace, or similar industrial settings. Strong knowledge of California-specific regulations like Cal/OSHA, DTSC, CUPA, and LAFD requirements is mandatory, along with demonstrated ability to influence cross-functionally.
Experience Required
Minimum 2 year(s)
Field Application Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Technical Marketing, Customer Support, High Voltage Systems, Troubleshooting, System Design, Post Sales Support, Problem Solving, Communication, Team Collaboration, Root Cause Analysis, Documentation, Training, Mentoring, Customer Engagement, Proactive Attitude, Ownership
Specialization
Candidates should have an electrical engineering or technical degree and at least ten years of experience with power applications. A strong understanding of high voltage applications and excellent communication skills are also required.
Experience Required
Minimum 10 year(s)
Systems Administrator, Level 3 - Evolve Technologies at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Active Directory, Windows Server, Dns, Dhcp, Microsoft Exchange, Office 365 Administration, Tcp/Ip Networking, Vlan, Wlan, Wan Environments, Routing, Subnetting, Firewall Technologies, Network Hardware, Hyper V, Proxmox
Specialization
Candidates need 3-5 years of experience in Systems Administration, ideally within a Managed Service Provider environment, demonstrating strong technical troubleshooting skills. Required technical expertise covers core infrastructure such as Active Directory, Windows Server, Microsoft Exchange, Office 365, and various networking protocols and hardware.
Experience Required
Minimum 2 year(s)
Service Desk Manager - Cloudwize at Lyra Technology Group
Tamworth, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, Technical Guidance, Escalation Management, Process Improvement, Microsoft 365, Networking, Security, Psa Experience, Connectwise, Accountability, Change Review, Incident Management
Specialization
Candidates must possess over 5 years of experience in MSP service delivery and demonstrate proven L2/L3 technical capability, including strong knowledge of Microsoft 365, networking, and security. Leadership experience in managing technical teams and familiarity with PSA tools like ConnectWise are essential.
Experience Required
Minimum 5 year(s)
Technical Support Engineer, Level 1 at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Microsoft 365, Windows Desktop, Windows Server, Managed Service Provider, Halo Psa, Datto, It Glue, Endpoint Security, Monitoring Tools, Networking Fundamentals, Firewalls, Vpns, Switching, Customer Service, Incident Resolution, Request Fulfilment
Specialization
Candidates must have a minimum of two years of experience working within a Managed Service Provider environment, specifically supporting Windows-based systems and Microsoft 365. Strong customer communication skills, professional judgment, and the ability to manage multiple priorities are essential, along with light after-hours or on-call availability.
Experience Required
Minimum 2 year(s)
Service Manager - Cloudwize at Lyra Technology Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, L1 Engineers, L2 Engineers, Escalation Point, Microsoft, Infrastructure, Security, Dispatch, Sop Adoption, Automation, Connectwise, Msp Service Delivery, Technical Capability
Specialization
Candidates must have over 5 years of experience in MSP service delivery and proven L2/3 technical capability, including strong knowledge of Microsoft 365, networking, and security. The role requires strong leadership skills, PSA experience (ConnectWise preferred), and the ability to remain calm under pressure.
Experience Required
Minimum 5 year(s)
Networking and Field Engineer - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Infrastructure Design, System Resilience, Cybersecurity, Server Infrastructure, Switching, Wireless, Firewall Configuration, Windows Desktop, Macos Desktop, Windows Server, Vmware, Wi Fi, Next Generation Firewalls, Rmm Platforms, Wan/Lan/Vpn Design, Disaster Recovery
Specialization
Candidates need 3-5 years of relevant experience, proficiency with RMM platforms, and strong knowledge of networking protocols, cybersecurity best practices, and infrastructure deployment across Windows, macOS, and virtualization environments.
Experience Required
Minimum 2 year(s)
Financial Controller - Centrered at Lyra Technology Group
Canberra, , Australia - Full Time
Skills Needed
Accounts Payable, Accounts Receivable, Payroll, General Ledger Management, Eos Principles, Management Accounts, Budgeting, Forecasting, Cash Flow Projections, Audit Preparation, Tax Submissions, Pricing Analysis, Kpi Monitoring, Financial Governance, Ai, Automation
Specialization
Candidates must possess a minimum of 7 years of experience, preferably in a fast-paced environment, along with a relevant tertiary qualification in Accounting or Finance. Demonstrated experience in strategic finance, commercial business partnering, and holding a CA or equivalent certification is required.
Experience Required
Minimum 5 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Senior Electrical Design Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Electrical Design, Power Electronics, High Voltage Power Supplies, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformers, Magnetics, Voltage Multiplier Circuits, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Project Leadership
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work effectively both independently and in cross-functional teams.
Experience Required
Minimum 10 year(s)
Director, Software Engineering at Blue River Technology
, , United States - Full Time
Skills Needed
Architectural Ownership, Virtualization, Simulation, Hil Testing, Sil Testing, Strategic Product Partnership, Team Leadership, Recruiting, Mentoring, Systems Thinking, Technical Debt Management, C++, Python, Linux, Ai/Ml Architecture, Communication
Specialization
Candidates must possess over 12 years in software engineering, including at least 5 years in technical team management, with proven experience managing large-scale, complex distributed systems, ideally involving hardware or robotics. Essential technical expertise includes C, C++, Python, Linux, networking fundamentals, and AI/ML architecture, alongside strong abilities in technical translation, empathetic feedback, and cross-functional diplomacy.
Experience Required
Minimum 10 year(s)
Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Troubleshooting, Active Directory, Software Installation, Desktop Operating Systems, Office 365, Windows 11, Networking Concepts, Dns, Dhcp, Network Wiring, Cable Termination, Rj45 Connectors, Keystone Jacks, Helpdesk Request Management, Ticket Escalation, Security Awareness Training
Specialization
Candidates must have a minimum of three years of experience in a helpdesk role, demonstrating proficiency in troubleshooting hardware/software, understanding networking concepts like DNS/DHCP, and installing/configuring systems such as Windows 11 and Office 365. The ideal applicant needs strong multi-tasking and people skills, the ability to handle high-stress situations, and physical capability to lift IT equipment up to 45 lbs.
Experience Required
Minimum 2 year(s)
Stellvertretender Bereichsleiter Techn. Facilty Management, Berlin at robert obermeyer consulting GmbH
Berlin, , Germany - Full Time
Skills Needed
Facility Management, Technical Building Management, Project Management, Leadership, Customer Management, Budget Management, Quality Assurance, Team Motivation, Communication Skills, Initiative, Result Oriented Work, Structured Work, Cost Management, Building Management, Technical Knowledge, Experience In Service Environment
Specialization
The ideal candidate should have a degree in Facility Management or a related field, or a completed apprenticeship with additional qualifications. A minimum of 5 years of relevant experience in a similar role, particularly in a service environment, is required.
Experience Required
Minimum 5 year(s)
Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft 365 Administration, Windows Server, Virtualisation Technologies, VMware, Hyper-V, Datacentre Networking, DHCP, DNS, VLANs, Subnetting, Firewalls, VPNs, Veeam, PowerShell, Group Policy, Microsoft Intune

Industry

IT Services and IT Consulting

Description
Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 100+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients. About The Position We are looking for a Senior Technical Support Engineer, Level 2 to join our operating company in either Sydney or their Melbourne office. (open to Brisbane based candidates) The Senior Technical Support Engineer, Level 2 is a senior technical leader position responsible for managing complex customer issues from start to finish, proactively identifying underlying systemic concerns and enhancing the overall capability of the Technical Support team. This role serves as a trusted advisor to customers while setting the technical and professional standards for service delivery. Responsibilities Take ownership and accountability for complex, high‑impact technical issues. Act as a senior escalation point for infrastructure, networking and Microsoft 365 issues. Proactively identify recurring problems, undocumented risks, and improvement opportunities. Mentor and support Technical Support Specialists through coaching and knowledge sharing. Lead customer communication during critical or sensitive incidents. Drive continuous improvement through documentation, automation and training initiatives. Tools & Technology Advanced knowledge of Microsoft 365 administration (security, policies, eDiscovery / Windows server and desktop environments, Understanding of Windows and Windows server patching. Strong experience with virtualisation technologies such as VMware and Hyper-V Experience with Datacentre networking and structured cabling. Strong understanding of DHCP, DNS, VLANs, Subnetting. Networking, firewalls, and VPNs (including WatchGuard and UniFi) Backup and recovery solutions, including Veeam Endpoint security platforms such as Huntress and ThreatLocker Core MSP platforms including Halo PSA, Datto, and IT Glue Automation and configuration tools such as PowerShell, Group Policy, and Microsoft Intune Exposure to cloud services such as Azure and AWS (e.g. Route 53) is advantageous Highly beneficial; exposure to AEC and engineering design platforms. Skills required Minimum of 4 year's experience working within a Managed Service Provider environment. Broad technical experience across infrastructure, Microsoft 365, networking and security. Proven ability to mentor and uplift other support engineers. Strong accountability, judgement and customer‑facing communication skills. After-Hours availability: This role does have a light rostered after‑hours or on‑call requirement. Benefits Great progression opportunities Flexible working model
Responsibilities
This senior technical leadership role is responsible for managing complex customer issues from inception to resolution and proactively identifying underlying systemic concerns. The engineer will also serve as a trusted advisor to customers while setting technical and professional standards for service delivery.
Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell, Group Policy, Microsoft Intune
Specialization
Candidates must have a minimum of four years of experience working within a Managed Service Provider environment, possessing broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a willingness to participate in a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)
Copy of Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Desktop Environments, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Structured Cabling, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell
Specialization
Candidates must possess a minimum of four years of experience working within a Managed Service Provider environment, demonstrating broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)
Finance and Administration Officer - ONGC Systems at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Finance, Administration, Client Onboarding, Invoicing, Documentation, Communication, Organizational Skills, Time Management, Data Accuracy, Connectwise, Business Central
Specialization
Candidates should have 2-3 years of experience in a similar role and possess strong attention to detail and communication skills. Experience with ConnectWise and Business Central is desirable.
Experience Required
Minimum 2 year(s)
Senior Electrical Design Engineer - High Voltage Power Systems-NY at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
High Voltage Power Systems, Power Electronics, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformer Design, Magnetics Design, Voltage Multiplier Circuits, Prototype Development, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Technical Documentation
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work both independently and collaboratively.
Experience Required
Minimum 10 year(s)
Service Desk Engineer (L2) - CT Group at Lyra Technology Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Microsoft 365, Windows Server, Azure Ad, Networking, Root Cause Analysis, Windows 10/11, Exchange, Sharepoint, Teams, Onedrive, Entra Id, Firewalls, Vpns, Switches, Wi Fi, Endpoint Security
Specialization
Candidates must have a minimum of 2 years of experience, preferably in an MSP environment, with proven exposure to Office 365, Azure, Entra, and Intune. Essential requirements include excellent time management, a customer-centric approach, a full driver's license and car, and strong communication skills.
Experience Required
Minimum 2 year(s)
Field Application Engineer - Maritimt marked at Squarehead Technology
Oslo, , Norway - Full Time
Skills Needed
Technical Fieldwork, Customer Dialogue, Problem Solving, Data Collection, Data Interpretation, Ai Model Development, Product Testing, Technical Support, Installation, Networking, Troubleshooting, Python, Cli, Mechanical Fault Modes, Maritime Standards, Data Visualization
Specialization
Candidates should be outgoing, curious, solution-oriented, self-driven, and possess practical technical experience, enjoying hands-on work with equipment and installations at customer sites. Required qualifications include education or experience in technical fields (like mechanic or service engineer) with machinery knowledge, experience in fieldwork/installation/support (preferably maritime), basic Python, comfort with CLI, and fundamental network understanding, alongside fluency in Norwegian and English.
Experience Required
Minimum 2 year(s)
Business Development Representative - Redd at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cold Calling, Lead Generation, Prospecting, Crm Systems, Hubspot, Salesforce, Rapport Building, Communication, Resilience, Goal Oriented, It Selling, Ms Office Suite
Specialization
Candidates must possess a minimum of two years of experience in a Business Development Representative or IT selling role, ideally with previous MSP experience. Proficiency in cold calling, lead generation, and using CRM systems like HubSpot or Salesforce is essential, alongside strong communication and self-starter attributes.
Experience Required
Minimum 2 year(s)
Environmental Health & Safety (EHS) Program Lead at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Hazard Communication, Lockout/Tagout, Machine Safety, Ergonomics, Contractor Safety, Root Cause Analysis, Regulatory Compliance, Cupa Programs, Cal/Osha, Emergency Response Planning, Industrial Hygiene, Risk Assessment, Training Development, Data Analysis, Cross Functional Collaboration, Auditing
Specialization
Candidates must possess a Bachelor's degree in a related field and have at least 3 years of EHS experience within manufacturing, aerospace, or similar industrial settings. Strong knowledge of California-specific regulations like Cal/OSHA, DTSC, CUPA, and LAFD requirements is mandatory, along with demonstrated ability to influence cross-functionally.
Experience Required
Minimum 2 year(s)
Field Application Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Technical Marketing, Customer Support, High Voltage Systems, Troubleshooting, System Design, Post Sales Support, Problem Solving, Communication, Team Collaboration, Root Cause Analysis, Documentation, Training, Mentoring, Customer Engagement, Proactive Attitude, Ownership
Specialization
Candidates should have an electrical engineering or technical degree and at least ten years of experience with power applications. A strong understanding of high voltage applications and excellent communication skills are also required.
Experience Required
Minimum 10 year(s)
Systems Administrator, Level 3 - Evolve Technologies at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Active Directory, Windows Server, Dns, Dhcp, Microsoft Exchange, Office 365 Administration, Tcp/Ip Networking, Vlan, Wlan, Wan Environments, Routing, Subnetting, Firewall Technologies, Network Hardware, Hyper V, Proxmox
Specialization
Candidates need 3-5 years of experience in Systems Administration, ideally within a Managed Service Provider environment, demonstrating strong technical troubleshooting skills. Required technical expertise covers core infrastructure such as Active Directory, Windows Server, Microsoft Exchange, Office 365, and various networking protocols and hardware.
Experience Required
Minimum 2 year(s)
Service Desk Manager - Cloudwize at Lyra Technology Group
Tamworth, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, Technical Guidance, Escalation Management, Process Improvement, Microsoft 365, Networking, Security, Psa Experience, Connectwise, Accountability, Change Review, Incident Management
Specialization
Candidates must possess over 5 years of experience in MSP service delivery and demonstrate proven L2/L3 technical capability, including strong knowledge of Microsoft 365, networking, and security. Leadership experience in managing technical teams and familiarity with PSA tools like ConnectWise are essential.
Experience Required
Minimum 5 year(s)
Technical Support Engineer, Level 1 at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Microsoft 365, Windows Desktop, Windows Server, Managed Service Provider, Halo Psa, Datto, It Glue, Endpoint Security, Monitoring Tools, Networking Fundamentals, Firewalls, Vpns, Switching, Customer Service, Incident Resolution, Request Fulfilment
Specialization
Candidates must have a minimum of two years of experience working within a Managed Service Provider environment, specifically supporting Windows-based systems and Microsoft 365. Strong customer communication skills, professional judgment, and the ability to manage multiple priorities are essential, along with light after-hours or on-call availability.
Experience Required
Minimum 2 year(s)
Service Manager - Cloudwize at Lyra Technology Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, L1 Engineers, L2 Engineers, Escalation Point, Microsoft, Infrastructure, Security, Dispatch, Sop Adoption, Automation, Connectwise, Msp Service Delivery, Technical Capability
Specialization
Candidates must have over 5 years of experience in MSP service delivery and proven L2/3 technical capability, including strong knowledge of Microsoft 365, networking, and security. The role requires strong leadership skills, PSA experience (ConnectWise preferred), and the ability to remain calm under pressure.
Experience Required
Minimum 5 year(s)
Networking and Field Engineer - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Infrastructure Design, System Resilience, Cybersecurity, Server Infrastructure, Switching, Wireless, Firewall Configuration, Windows Desktop, Macos Desktop, Windows Server, Vmware, Wi Fi, Next Generation Firewalls, Rmm Platforms, Wan/Lan/Vpn Design, Disaster Recovery
Specialization
Candidates need 3-5 years of relevant experience, proficiency with RMM platforms, and strong knowledge of networking protocols, cybersecurity best practices, and infrastructure deployment across Windows, macOS, and virtualization environments.
Experience Required
Minimum 2 year(s)
Financial Controller - Centrered at Lyra Technology Group
Canberra, , Australia - Full Time
Skills Needed
Accounts Payable, Accounts Receivable, Payroll, General Ledger Management, Eos Principles, Management Accounts, Budgeting, Forecasting, Cash Flow Projections, Audit Preparation, Tax Submissions, Pricing Analysis, Kpi Monitoring, Financial Governance, Ai, Automation
Specialization
Candidates must possess a minimum of 7 years of experience, preferably in a fast-paced environment, along with a relevant tertiary qualification in Accounting or Finance. Demonstrated experience in strategic finance, commercial business partnering, and holding a CA or equivalent certification is required.
Experience Required
Minimum 5 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Senior Electrical Design Engineer at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Electrical Design, Power Electronics, High Voltage Power Supplies, Analog Design, Digital Control Circuits, Dc Dc Converters, Switching Power Supplies, Feedback Control Loop Compensation, Transformers, Magnetics, Voltage Multiplier Circuits, Bench Testing, Design Validation, Schematic Modification, Pcb Layout Support, Project Leadership
Specialization
Candidates must possess a Bachelor’s degree in Electrical Engineering and have 10+ years of progressive electronic design experience, specifically strong expertise in switching power supply or DC-DC converter design. Required skills include feedback control loop compensation, circuit analysis, and the ability to work effectively both independently and in cross-functional teams.
Experience Required
Minimum 10 year(s)
Director, Software Engineering at Blue River Technology
, , United States - Full Time
Skills Needed
Architectural Ownership, Virtualization, Simulation, Hil Testing, Sil Testing, Strategic Product Partnership, Team Leadership, Recruiting, Mentoring, Systems Thinking, Technical Debt Management, C++, Python, Linux, Ai/Ml Architecture, Communication
Specialization
Candidates must possess over 12 years in software engineering, including at least 5 years in technical team management, with proven experience managing large-scale, complex distributed systems, ideally involving hardware or robotics. Essential technical expertise includes C, C++, Python, Linux, networking fundamentals, and AI/ML architecture, alongside strong abilities in technical translation, empathetic feedback, and cross-functional diplomacy.
Experience Required
Minimum 10 year(s)
Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Troubleshooting, Active Directory, Software Installation, Desktop Operating Systems, Office 365, Windows 11, Networking Concepts, Dns, Dhcp, Network Wiring, Cable Termination, Rj45 Connectors, Keystone Jacks, Helpdesk Request Management, Ticket Escalation, Security Awareness Training
Specialization
Candidates must have a minimum of three years of experience in a helpdesk role, demonstrating proficiency in troubleshooting hardware/software, understanding networking concepts like DNS/DHCP, and installing/configuring systems such as Windows 11 and Office 365. The ideal applicant needs strong multi-tasking and people skills, the ability to handle high-stress situations, and physical capability to lift IT equipment up to 45 lbs.
Experience Required
Minimum 2 year(s)
Stellvertretender Bereichsleiter Techn. Facilty Management, Berlin at robert obermeyer consulting GmbH
Berlin, , Germany - Full Time
Skills Needed
Facility Management, Technical Building Management, Project Management, Leadership, Customer Management, Budget Management, Quality Assurance, Team Motivation, Communication Skills, Initiative, Result Oriented Work, Structured Work, Cost Management, Building Management, Technical Knowledge, Experience In Service Environment
Specialization
The ideal candidate should have a degree in Facility Management or a related field, or a completed apprenticeship with additional qualifications. A minimum of 5 years of relevant experience in a similar role, particularly in a service environment, is required.
Experience Required
Minimum 5 year(s)