WE ARE HIRING: FINANCIAL AID OFFICER

�� Waterloo Campus | �� Full-Time | �� A1 Global College of Health, Business & Technology
At A1 Global College, your work will make a real difference.
For over 30 years, we’ve empowered students across Ontario to pursue meaningful careers in healthcare, business,
and technology. Now, with thriving campuses in Mississauga, Scarborough, Waterloo, and Hamilton, we’re
looking for a Financial Aid Officer who shares our belief that education transforms lives.

JOB SUMMARY:

We are seeking a friendly, organized, and professional Front Desk Associate to be the first point of contact for our organization. This role involves greeting guests, answering phones, managing appointments, and supporting the daily operations of the front office. The ideal candidate will have excellent communication skills, a welcoming demeanor, and a strong ability to multitask in a fast-paced environment.

REQUIREMENTS:

• High school diploma or equivalent (associate’s or bachelor’s degree preferred)
• Proven experience in a receptionist, customer service, or front office role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional attitude and appearance
• Ability to handle confidential information with discretion

PREFERRED SKILLS:

• Experience with scheduling software or customer management systems (CRM)
• Bilingual abilities are a plus
• Familiarity with office equipment (printers, scanners, phone systems)

• Greet and welcome guests, clients, and visitors in a professional and friendly manner
• Answer and direct incoming phone calls promptly and efficiently
• Maintain front desk security and follow safety procedures (e.g., visitor sign-in/out)
• Schedule and manage appointments or meetings as needed
• Receive, sort, and distribute daily mail and deliveries
• Provide basic and accurate information in-person and via phone/email
• Keep the front desk area clean, organized, and presentable
• Assist with administrative tasks such as data entry, filing, and scanning
• Coordinate with internal departments to ensure a smooth front office operation
• Manage office supplies and place orders when necessary