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Head of Customer Success and Delivery at NEXTDC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Relationship Management, Leadership, Coaching, Stakeholder Management, Analytical Skills, Project Management, Service Improvement, Issue Resolution, Team Management, Ict Services Design, Data Centre Experience, Contract Negotiation, Client Engagement, Resource Orchestration, Service Delivery, Change Initiatives
Specialization
Candidates should have over 8 years of experience in Customer Relationship Management within the Data Centre or ICT industry. Strong leadership, analytical skills, and experience in managing professional teams are essential.
Experience Required
Minimum 10 year(s)
Rostering Coordinator - VRH Dandenong at Greencross Pet Wellness Company
Dandenong, Victoria, Australia - Full Time
Skills Needed
Roster Coordination, Organisational Skills, Time Management, Communication, Interpersonal Skills, Dynamic Environment, Kronos, Healthcare, Veterinary Setting
Specialization
Candidates should have proven experience in roster coordination, ideally in a healthcare or veterinary setting. Strong organisational skills and the ability to manage competing priorities in a dynamic environment are essential.
Experience Required
Minimum 2 year(s)
Leading Hand (Heavy Lifting & Rigging) at Bullivants
Newcastle NSW 2300, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Australia & New Zealand HSE Specialist at Baker Hughes
Gold Coast City, Western Australia, Australia - Full Time
Skills Needed
Hse Compliance, Emergency Preparedness, Safety Risk, Project Management, Hazid Assessments, Risk Management Plans, Occupational Health, Health And Safety Regulations, International Standards, Oil And Gas Industry, Communication, Team Collaboration, Government Regulations, Environmental Permitting, Process Improvement, Accreditation
Specialization
Candidates must have a Bachelor's degree and formal accreditation in occupational health and safety to work in Australia. A minimum of 5 years of experience in Health and Safety, particularly in the Oil and Gas industry, is required.
Experience Required
Minimum 5 year(s)
Coles Merchandiser- Training Provided at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Candidates should be self-motivated, adaptable, and resourceful with excellent communication and organizational skills. The ability to lift up to 15kg and flexible availability on weekdays is also required.
Coles Merchandiser- Training Provided at CGLRS
Melbourne, Victoria, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Coles Merchandiser- Training Provided at CGLRS
District of Woden Valley, , Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Coles Merchandiser- Training Provided at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Trainee Finance and Insurance Manager at Mazda
Robina QLD 4226, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineering Officers - Skandi Inventor at DOF
Perth, Western Australia, Australia - Full Time
Skills Needed
Teamwork, Excellence, Respect, Integrity, Safety, Hazard Identification, Risk Assessment, Stop Work Authorities, Collaboration, Leadership, Dp2, Dp3, Engineering Watchkeeper Certificate, Bosiet Caebs Certification, Misc
Specialization
Candidates must have proven experience working on highly specialised vessels and hold relevant certifications such as an Engineering Watchkeeper Certificate and DP familiarisation qualifications. A valid AMSA and/or Norwegian Medical and BOSIET-CAEBS certification are also required.
Experience Required
Minimum 5 year(s)
Chefs and Cooks Enzos Cucina Mt Druitt at Enzos Cucina Mt Druitt
MDN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Coles Merchandiser- Training Provided at CGLRS
Canberra, , Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg with flexible availability on weekdays.
10-25hr casual order picker and packer at MG Naturals
Nerang QLD 4211, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR and MR Delivery Drivers - Enoggera at Reece Group
Enoggera, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service and Education Officer at Portable Long Service Authority
Bendigo, Victoria, Australia - Full Time
Skills Needed
Pressure Situations, Responsiveness, Accountability, Regulations, Leadership, Customer Service Skills, Communication Skills
Qualification
Graduate
Coles Merchandiser- Training Provided at CGLRS
Goulburn, New South Wales, Australia - Full Time
Skills Needed
Merchandising Experience, Communication Skills, Organisational Skills, Self Motivated, Adaptable, Resourceful, Time Management, Ability To Lift Up To 15kg
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and have flexible availability on weekdays.
Assessment and Transition Coordinator at Department of Justice and Community Safety
Geelong, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Trainer and Assessor (Casual) - AESED at MAX Solutions
Toowoomba City, Queensland, Australia - Full Time
Skills Needed
Training Facilitation, Assessment, Student Engagement, Learning Techniques, Community Support, Vet Sector Knowledge, National Standards, Diversity And Inclusion, Child Safety, Communication Skills, Pre Training Assessments, Dynamic Environment, Support For Disadvantaged Learners, Culturally Safe Practices, Tesol Knowledge, Adult Education
Specialization
Candidates should have a strong knowledge of the VET sector and possess excellent skills in training facilitation and assessment. A current Cert IV TAE or equivalent qualifications in Adult Education and TESOL are required.
Experience Required
Minimum 2 year(s)
Safety Health and Environment Manager at Goodman Fielder
Greater Adelaide, South Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Guzman Y Gomez Glandore - Crew Member at Viva Energy Australia
Glandore SA 5037, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Head of Customer Success and Delivery at NEXTDC
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Leadership, Coaching, Stakeholder Management, Analytical Skills, Project Management, Service Improvement, Issue Resolution, Team Management, ICT Services Design, Data Centre Experience, Contract Negotiation, Client Engagement, Resource Orchestration, Service Delivery, Change Initiatives

Industry

IT Services and IT Consulting

Description
Company Description At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed technology company, only 15 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites on their journey to supporting our customer’s digital infrastructure. At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. Where Cloud lives and AI thrives Job Description As our Head of Customer Success and Delivery you will build strong, long-lasting relationships to help maintain our positive reputation with our growing customer base. In this role, you’ll provide strategic leadership, through management and technical knowledge to ensure uninterrupted service delivery to provide an outstanding customer experience. You will be responsible for: Contract deliverables, understanding contract and SLA deliverables, to ensure compliance to customer requirements Relationship Management, establishing and maintaining deep customer relationships, lead client service review meetings, drive ongoing service improvement Working with the sales and pre-sales team to advise on realistic deal solutions and deadlines during contract negotiations. Success Management, proactively orchestrates resources to fulfil customers evolving needs Escalation Management, coordinate issue/escalation resolution with cross-functional team, preparation and delivery of postmortem reviews or Service Improvement Plan when appropriate People Management, responsible for leading a team of experienced Customer Success Managers who deliver lifecycle management across customer experience, service management and solutions design you will be a Senior Leader with strong people management skills and experience Qualifications Your proven commercial experience will see you bringing: 8 + years’ experience in Customer Relationship Management role in the Data Centre or ICT industry Demonstrated experience leading, managing and coaching professional teams Experience in the design and architecture of highly available ICT services (data centre) in a large-scale environment Experience in the development of services deployed into data centre environments Excellent stakeholder and client-management skills with the ability to advise and engage at all organisational levels Strong analytical skills with the capacity to project manage and implement major change initiatives within a complex and fast paced business environment This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our ongoing success. Additional Information Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy Join an inclusive, diverse and values-driven working culture supporting hybrid work practices Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more) Great opportunities to progress within our company (grow as we grow) Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.
Responsibilities
As the Head of Customer Success and Delivery, you will build strong relationships with customers and ensure uninterrupted service delivery. You will lead a team of Customer Success Managers to enhance customer experience and manage contract deliverables.
Head of Customer Success and Delivery at NEXTDC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Relationship Management, Leadership, Coaching, Stakeholder Management, Analytical Skills, Project Management, Service Improvement, Issue Resolution, Team Management, Ict Services Design, Data Centre Experience, Contract Negotiation, Client Engagement, Resource Orchestration, Service Delivery, Change Initiatives
Specialization
Candidates should have over 8 years of experience in Customer Relationship Management within the Data Centre or ICT industry. Strong leadership, analytical skills, and experience in managing professional teams are essential.
Experience Required
Minimum 10 year(s)
Rostering Coordinator - VRH Dandenong at Greencross Pet Wellness Company
Dandenong, Victoria, Australia - Full Time
Skills Needed
Roster Coordination, Organisational Skills, Time Management, Communication, Interpersonal Skills, Dynamic Environment, Kronos, Healthcare, Veterinary Setting
Specialization
Candidates should have proven experience in roster coordination, ideally in a healthcare or veterinary setting. Strong organisational skills and the ability to manage competing priorities in a dynamic environment are essential.
Experience Required
Minimum 2 year(s)
Leading Hand (Heavy Lifting & Rigging) at Bullivants
Newcastle NSW 2300, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Australia & New Zealand HSE Specialist at Baker Hughes
Gold Coast City, Western Australia, Australia - Full Time
Skills Needed
Hse Compliance, Emergency Preparedness, Safety Risk, Project Management, Hazid Assessments, Risk Management Plans, Occupational Health, Health And Safety Regulations, International Standards, Oil And Gas Industry, Communication, Team Collaboration, Government Regulations, Environmental Permitting, Process Improvement, Accreditation
Specialization
Candidates must have a Bachelor's degree and formal accreditation in occupational health and safety to work in Australia. A minimum of 5 years of experience in Health and Safety, particularly in the Oil and Gas industry, is required.
Experience Required
Minimum 5 year(s)
Coles Merchandiser- Training Provided at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Candidates should be self-motivated, adaptable, and resourceful with excellent communication and organizational skills. The ability to lift up to 15kg and flexible availability on weekdays is also required.
Coles Merchandiser- Training Provided at CGLRS
Melbourne, Victoria, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Coles Merchandiser- Training Provided at CGLRS
District of Woden Valley, , Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Coles Merchandiser- Training Provided at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg, with flexible availability on weekdays.
Trainee Finance and Insurance Manager at Mazda
Robina QLD 4226, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineering Officers - Skandi Inventor at DOF
Perth, Western Australia, Australia - Full Time
Skills Needed
Teamwork, Excellence, Respect, Integrity, Safety, Hazard Identification, Risk Assessment, Stop Work Authorities, Collaboration, Leadership, Dp2, Dp3, Engineering Watchkeeper Certificate, Bosiet Caebs Certification, Misc
Specialization
Candidates must have proven experience working on highly specialised vessels and hold relevant certifications such as an Engineering Watchkeeper Certificate and DP familiarisation qualifications. A valid AMSA and/or Norwegian Medical and BOSIET-CAEBS certification are also required.
Experience Required
Minimum 5 year(s)
Chefs and Cooks Enzos Cucina Mt Druitt at Enzos Cucina Mt Druitt
MDN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Coles Merchandiser- Training Provided at CGLRS
Canberra, , Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg with flexible availability on weekdays.
10-25hr casual order picker and packer at MG Naturals
Nerang QLD 4211, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR and MR Delivery Drivers - Enoggera at Reece Group
Enoggera, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service and Education Officer at Portable Long Service Authority
Bendigo, Victoria, Australia - Full Time
Skills Needed
Pressure Situations, Responsiveness, Accountability, Regulations, Leadership, Customer Service Skills, Communication Skills
Qualification
Graduate
Coles Merchandiser- Training Provided at CGLRS
Goulburn, New South Wales, Australia - Full Time
Skills Needed
Merchandising Experience, Communication Skills, Organisational Skills, Self Motivated, Adaptable, Resourceful, Time Management, Ability To Lift Up To 15kg
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and have flexible availability on weekdays.
Assessment and Transition Coordinator at Department of Justice and Community Safety
Geelong, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Trainer and Assessor (Casual) - AESED at MAX Solutions
Toowoomba City, Queensland, Australia - Full Time
Skills Needed
Training Facilitation, Assessment, Student Engagement, Learning Techniques, Community Support, Vet Sector Knowledge, National Standards, Diversity And Inclusion, Child Safety, Communication Skills, Pre Training Assessments, Dynamic Environment, Support For Disadvantaged Learners, Culturally Safe Practices, Tesol Knowledge, Adult Education
Specialization
Candidates should have a strong knowledge of the VET sector and possess excellent skills in training facilitation and assessment. A current Cert IV TAE or equivalent qualifications in Adult Education and TESOL are required.
Experience Required
Minimum 2 year(s)
Safety Health and Environment Manager at Goodman Fielder
Greater Adelaide, South Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Guzman Y Gomez Glandore - Crew Member at Viva Energy Australia
Glandore SA 5037, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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