THE VACANCY

We have an exciting opportunity for a Senior Salesforce Developer to join our Enterprise applications and development team at PPL PRS. Working alongside a team of Salesforce Administrators, Developers & Quality Analysts, we are looking for a proactive individual with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement and provide positive user experience.
The Senior Salesforce Developer should be comfortable with all areas of Core Salesforce configuration and with some knowledge of Salesforce APEX development. Utilising your Apex skills, you will also have the opportunity to lead & train junior Salesforce specialists and offer them mentorship based on your experience in the Salesforce Eco-System which will progress your leadership skills.

This is a varied business facing role, with the following responsibilities:

• Configure and design functionality and end-user support of the Salesforce platform.
• Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within Salesforce.com.
• Development of complex Salesforce solutions using Flow or APEX where appropriate.
• Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager. Gather and record requirements. Effectively communicate with the project team, providing updates on progress, risks and time frames. Manage expectations and handle objections appropriately.
• Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes.
• Support the Operational Excellence team in transformation projects and strategic changes to systems and processes.
• Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.
• Support Developers & Junior Developers with more complex development.
• Conduct data quality reviews for customer data working closely with data owner(s) to understand whether the data is needed by the business and define the access requirements.
• Create and maintain, both technical and support documentation using JIRA and Confluence.
• Maintain Jitterbit integrations with external systems, and resolving issues should they arise.
• Develop user stories alongside business owners and project teams to define clear acceptance criteria ensuring accuracy and ease of use of developed solutions.
• Understand and be able to perform relevant business processes end-to-end.
• Champion and support the adoption and usage of relevant technologies and tools by the business.
• Develop, contribute to, and support our devops solution, identifying issues and improvements.
• Actively seek to improve and invest in personal development.
• Ensure the on-time delivery of solution or enhancements.