TELESALES ACCOUNT MANAGER

Location Homeworking (with first day induction at Head Office in Lincoln LN6 3ta)
Job type: Permanent role, flexible hours
Working hours: Our full-time roles are 37.5 hours per week Monday to Friday
Pay: £24,375.00 per annum plus commission around £10K for a very committed and capable person.

COMPANY SUMMARY:

Cool Milk is the UK’s leading school and nursery milk supplier, working in partnership with local authorities and early years groups to supply free and subsidised school milk to children in pre-schools, nurseries and primary schools. We are proud to put our efforts in undertaking continuous development to improve the customer experience and drive business efficiencies, to enable high growth whilst minimising operating expenditure. We’ve had great success in our core business, through our employees’ efforts and our customers’ value of the nutritious mid-morning beverage. Therefore, we have exciting plans for growth.

SKILLS & EXPERIENCE:

• Account Management experience (minimum 2 years)
• Cold calling experience (minimum 2 years)
• Excellent communication skills
• Clear and friendly telephone manner
• Ability to multitask effectively
• Proven track record of exceeding sales targets
• Driven and focused
• MS Office including OneDrive
• NAV preferably
• SharePoint
• Problem Solving
• Autonomy
• Teamwork
• Quick thinking
• Calm under pressure
• Data systems
• Ability to be an excellent team player.
  Job Type: Full-time
  Pay: £24,375.00-£34,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Private dental insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lincoln LN6 3TA: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Applicants must complete the skill tests to be conssidered.

Experience:

• Telesales: 2 years (required)
• Account management: 2 years (required)
• Lead generation: 2 years (required)

Language:

• English very clearly (required)

Work Location: Hybrid remote in Lincoln LN6 3T

ABOUT THE ROLE AND CANDIDATE:

We’re looking for an enthusiastic and sales orientated individual with account management experience to win over multi academy trusts and school chains. We will consider all sales backgrounds for the role with particular interest in people who have a experience in B2B telesales.
The successful candidate will be ambitious, outgoing and an excellent communicator who can build relationships with customers and work well as part of a successful team.

MAIN DUTIES:

• Meet the agreed level of outbound sales calls
• Effectively present the key features and benefits of our service to prospects
• Achieve (or even better, exceed!) sales targets
• Take an account management approach to sales for MATs and chains
• Provide administrative support to colleagues and customers in order to complete the registration process
• Identify additional sales opportunities, building on previous sales (e.g. academy trusts, nursery chains) to turn one sale into more!
• Develop and maintain an in-depth knowledge of the milk schemes you are selling, and our competitors’ services (full training will be provided)
• Assist other departments as and when required, especially the Customer Service Department during our busy “back to school” period in September.