About the job

Job SummaryOversee daily operations of a delivery station, ensuring efficient and timely processing and dispatch of packages for JD.COM INTERNATIONAL UK LTD. This role involves leading a team to meet operational targets and maintain high standards of safety and quality.

Job Responsibilities* Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.* Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.* Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.* Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.* Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.* Conduct regular inventory checks and maintain accurate records of package movement and equipment.* Communicate effectively with internal stakeholders (e.g., logistics, customer service) and external partners to resolve issues and ensure smooth operations.* Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.* Maintain a clean, organized, and safe working environment within the delivery station.

Job Qualifications* Proven experience in a supervisory or leadership role within a logistics, warehousing, or delivery operation.* Strong understanding of logistics processes, including sorting, scanning, and dispatching.* Excellent leadership and team management skills, with the ability to motivate and develop staff.* Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency.* Proficiency in using warehouse management systems (WMS) and other relevant software.* Strong communication and interpersonal skills, capable of interacting effectively with diverse teams and stakeholders.* Ability to work flexible hours, including evenings, weekends, and holidays, as required by operational needs.* A commitment to safety and quality, with knowledge of health and safety regulations.* Valid driver's license (preferred).* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).