Interested applicants should forward their Curriculum Vitae (CV) or an Application Form to the People Services Department (Applications) by email via workforus@nts.org.uk by Sunday 6th April 2025
Please ensure your CV includes your full name and contact details, the CV file sent to us should be titled your first initial and surname. When submitting your CV please state the position and job location of the vacancy you are applying for in the subject title or body of your email: For example, “VSA – RBBM.”
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the property the best possible place to visit and work.

FINANCIAL RESPONSIBILITIES

· To adhere to all financial procedures to include till operation and banking and safeguarding of monies.

RETAIL/CATERING/EVENTS/CASHIER DUTIES

· To ensure good housekeeping of catering kitchens, serveries, back and front of house areas and including dishwashing
· To ensure that retail merchandising is in accordance with NTS policy.
· To assist in achieving site retail/catering/events targets and KPI’s.
· To actively upsell products and services to facilitate the visitor’s enjoyment.
· To actively feedback visitor comments to line managers to develop and improve offer, service, operations.
· To work flexibly across departments and sites as needed.
· To assist with the set-up, stewarding and break down of events in liaison with the functions and events manager.
· To assist with hospitality events. This includes evening events and staff may be asked to work through into the night hours.