Job Description

Long Description

 Job Summary

Responsible for an assigned segment of accounts, the Credit & Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms Maintain accurate and reliable notes in aging workflow report and CMS Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable Request tax certificates as needed Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier). Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents. Process credit card payments and set customers up for ACH payments as needed Process monthly account statements  Manage collection team emails and hotline calls Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus