• Department:Aftersales, Management
• Location:Dagenham
• Salary Range:Hourly rate from £16.00 plus bonus, 33 days holiday, Life Assurance and other great Company benefits
• Contract Type:Permanent

WE LOVE WHAT WE DO, WE’RE PROUD OF OUR BRAND AND EXCITED FOR THE FUTURE.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We have a fantastic opportunity for an Assistant Aftersales Manager to join us. You’ll be responsible for assisting the Aftersales Manager with personnel and operations of the Service Department and anticipate and identify customer needs. You’ll be responsible for maximising the use of all available resources to ensure the department is run in the most effective manner. You’ll be able to make a difference and motivate other team members to achieve their business goals.

• Can you lead by example?
• Are you self-motivated, committed and tenacious?
• Do you have a minimum of 2 years experience managing your current team?
• Do you have a minimum of 2 years dealership experience in a volume franchise?
• Have you managed or supervised a large team in order to meet deadlines whilst delivering a world class customer experience?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.

FOR YOUR FIRST 5 DAYS IN THE BUSINESS, YOU’LL BE ATTENDING OUR FANTASTIC RESIDENTIAL INDUCTION ACADEMY. THIS IS AT A LOVELY HOTEL IN THE HEART OF THE NORTHAMPTON COUNTRYSIDE, WHERE YOU’LL LEARN ALL ABOUT OUR BUSINESS BEFORE YOU START YOUR NEW ROLE.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what… be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction

We have a fantastic opportunity for an Assistant Aftersales Manager to join us. You’ll be responsible for assisting the Aftersales Manager with personnel and operations of the Service Department and anticipate and identify customer needs. You’ll be responsible for maximising the use of all available resources to ensure the department is run in the most effective manner. You’ll be able to make a difference and motivate other team members to achieve their business goals.

• Can you lead by example?
• Are you self-motivated, committed and tenacious?
• Do you have a minimum of 2 years experience managing your current team?
• Do you have a minimum of 2 years dealership experience in a volume franchise?
• Have you managed or supervised a large team in order to meet deadlines whilst delivering a world class customer experience