OVERVIEW

We are seeking a motivated and customer-focused Cashier/Paint sales experienced individual to join our team. In this role, you will be responsible for providing exceptional service to our customers while efficiently handling transactions and promoting our products. You will play a key part in creating a welcoming environment that encourages repeat business and enhances customer satisfaction.

SKILLS

• Strong organizational skills to maintain an orderly workspace and inventory.
• Excellent time management abilities to prioritize tasks effectively.
• Proficiency in cash handling procedures and experience with POS systems.
• Background in retail sales, with the ability to engage customers effectively.
• Assist customers with finding all items needed to complete their project.
• Process special orders for non-stock or out of stock items.
• Ability to upsell products based on customer needs and preferences.
• Record repeat customer requests for product and follow-up when product arrives at the store.
• Advise the designated manager of shortages, damaged goods, back-orders etc.
• Change prices on merchandise, bins, displays, etc. as necessary.
• Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
• Keep stock in storage area neat, clean, and orderly.
• Minimum 3 years of paint store experience is an asset (including colour matching, sales and marketing, and knowledge of Paint & Decor products).

QUALIFICATIONS:

• Ability to work a flexible schedule including weekends, evenings and holidays.
• Friendly and helpful attitude toward customers.
• Excellent communication skills.
• High School graduate or equivalent.
• Willingness to learn.
• Good mathematical skills.
• Prior retail experience beneficial.
• Willingness to continually develop professional skills and knowledge base.
• Ability to work co-operatively in a team atmosphere.
  Join our HH team, where your expertise will contribute to creating a positive shopping experience for our customers while working in a dynamic retail environment.
  Hours:
  Monday-Friday: 7:00am-6:00pm
  Saturday: 8:00am-5:00pm
  Sunday: 10:00am-4pm
  Job Type: Part-time
  Pay: $17.20-$20.00 per hour
  Expected hours: 20 – 30 per week
  Work Location: In perso

• Ensure customers are greeted within 30 seconds of entering the store or the paint department.
• Create attractive in-store displays.
• Promote Home’s Paint Loyalty Card to customers.
• Determine customers’ needs by asking open-ended questions.
• Assist customers in locating merchandise in store, on homehardware.ca, and process special orders.
• Assist customers with finding all items needed to complete their paint and decor project.
• Process special orders for non-stock or out of stock items.
• Record customer requests for product and follow-up when product arrives at the store.
• Assist customers with carrying out large or heavy items.
• Fill in as cashier when necessary.
• Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, and handling cash.
• Advise the designated manager of shortages, damaged goods, back-orders, etc.
• Update prices on merchandise, bins, displays, etc. as necessary.
• Build special displays and signage for sales, promotions, and other special events.
• Remove sale and promotional displays, prices, etc. and rearrange stock following promotional events.
• Always take appropriate safety precautions when mixing and preparing paint.
• Help unload incoming trucks.
• Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
• Keep stock in the storage area neat, clean, and orderly.
• Participate in regular cycle counting and assist in annual inventory counts.
• Reorder merchandise according to the store’s buying procedures.
• Attend store meetings, training sessions, etc. as required.
• Work on special projects as assigned by the Department Manager.
• Maintain the paint counter and aisles on a daily basis.
• Offer colour matching expertise and paint product selection advice.
• Maintain an awareness of all promotions and advertisements.
• Assist in the training and development of peers.
• Uphold merchandising and store cleanliness standards.
• Answer customers’ questions and provide information on policies and procedures.
• Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
• Operate all point-of-sale equipment, including the cash register, with sufficient speed and accuracy.