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Solution Sales Executive - IT Workflows - Transportation/Logisitics at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Solution Sales, Digital Transformation, Account Planning, Ai Integration, Sales Cycle Management, Customer Engagement, Diversity And Inclusion, Market Strategy, Coaching, Collaboration, Enterprise Processes, Return On Investment, Sales Processes, Workflow Automation, Capability Roadmap, Account Use Case Targeting
Specialization
Candidates should have 5+ years of experience in specialty solutions and a strong understanding of business sales processes. Experience in leveraging AI for decision-making and problem-solving is also required.
Experience Required
Minimum 5 year(s)
Fixed Connectivity &Unified Communications Solution Sales Executive at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Sales, Telecommunications, Data, Voice, Revenue Assurance, Customer Satisfaction, Process Improvement, Competitive Intelligence, Opportunity Management, Collaboration, Product Development, Fixed Services, Fibre Infrastructure, Account Management, Technology, Segment Teams
Specialization
Candidates should have a university degree in relevant fields such as Electronic, Computer, Telecommunication, or Mathematics Engineering, along with experience in the telecommunications sector. Financial awareness is also required.
Experience Required
Minimum 2 year(s)
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work Availability
Specialization
Fluency in German is required, along with some sales experience preferred but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluent German is required, and prior sales experience is advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Candidates must be native German speakers and have basic PC skills. Previous sales experience is advantageous but not mandatory.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Candidates must be native German speakers and have basic PC skills. Previous sales experience is advantageous but not mandatory.
Sales Executive - BPO/BPaaS - Travel/Hospitality - Remote Position at NTT DATA
Charlotte, North Carolina, United States - Full Time
Skills Needed
Sales, Bpo, Bpaas, Consultative Approach, Relationship Building, Executive Presence, Financial Acumen, Ai, Technology Automation, Market Awareness, Strategic Planning, Negotiation, Transformative Outsourcing, Customer Experience, Complex Deal Structuring, Industry Knowledge
Specialization
Candidates must have 15+ years of experience in BPO sales and a proven track record of selling large, complex global BPO deals. They should possess strong financial acumen and the ability to bridge business value with enabling technologies.
Experience Required
Minimum 10 year(s)
Senior Sales Executive - Exhibition - Beauty (COSMOPROF CBE ASEAN) at Informa
Bangkok, Bangkok, Thailand - Full Time
Skills Needed
Sales, Marketing, Customer Relationship Management, Negotiation, Time Management, Organizational Skills, Interpersonal Skills, Enthusiasm, Microsoft Office, Exhibition Sales, Lead Generation, Account Management, Revenue Growth, Customer Needs Assessment, Cross Selling, Up Selling
Specialization
Candidates must have a Bachelor's degree and at least 2 years of sales experience, with proficiency in English and Thai. Experience in exhibition sales and managing multiple customers is preferred.
Experience Required
Minimum 2 year(s)
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work Availability
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory, and candidates must be willing to work in shifts.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with some sales experience preferred but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills
Specialization
Fluent German is required, and prior sales experience is advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, German Language
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory.
Customer Sales Executive - Two Wheeler Loans - Pune - FC Road - CSE at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Customer Identification, Document Validation, Case Logging, Sanction Fulfillment, Cross Selling, Vendor Empanelment, Relationship Development, Compliance
Specialization
The role requires working under the guidance of a Supervisor or Manager to meet customer needs and fulfill sales targets. The candidate should be able to develop relationships with vendors and ensure compliance with audit regulations.
Senior Sales Executive - Exhibition - Beauty (COSMOPROF CBE ASEAN) at Informa
Bangkok, Bangkok, Thailand - Full Time
Skills Needed
Sales, Marketing, Customer Relationship Management, Negotiation, Time Management, Organizational Skills, Interpersonal Skills, Microsoft Office, Exhibition Sales, Lead Generation, Revenue Growth, Customer Service, Problem Solving, Data Entry, Payment Follow Up, Cross Selling, Up Selling
Specialization
Candidates must have a Bachelor's degree and at least 2 years of sales experience, with proficiency in English and Thai. Experience in exhibition sales and the ability to manage multiple customers are preferred.
Experience Required
Minimum 2 year(s)
Executive / Senior Executive, Service Quality Assurance (TEL) at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Safety, Kaizen, Analytical Skills, Problem Solving Skills, Communication Skills, Interpersonal Skills, Relationship Building, Microsoft Office, Data Analysis, Written English, Spoken English, Teamwork, Independence
Specialization
Candidates should possess a diploma or degree in any discipline, preferably in business operations management, with experience in the service or railway industry preferred. Strong analytical, communication, and interpersonal skills are essential.
Solution Sales Executive - IT Workflows - Transportation/Logisitics at ServiceNow
Santa Clara, California, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

204850.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Solution Sales, Digital Transformation, Account Planning, AI Integration, Sales Cycle Management, Customer Engagement, Diversity and Inclusion, Market Strategy, Coaching, Collaboration, Enterprise Processes, Return on Investment, Sales Processes, Workflow Automation, Capability Roadmap, Account Use Case Targeting

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Manager will oversee market success of ServiceNow's IT Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical understanding, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: 5+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Travel required: 30-50%, prefer Bay Area For positions in this location, we offer a base pay of 124,150 to 204,850, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Responsibilities
The Solution Sales Manager will oversee market success of ServiceNow's IT Workflows products and support the strategy and solution win for specialty solution areas. Responsibilities include territory strategy, account planning, and coaching sales team members.
Solution Sales Executive - IT Workflows - Transportation/Logisitics at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Solution Sales, Digital Transformation, Account Planning, Ai Integration, Sales Cycle Management, Customer Engagement, Diversity And Inclusion, Market Strategy, Coaching, Collaboration, Enterprise Processes, Return On Investment, Sales Processes, Workflow Automation, Capability Roadmap, Account Use Case Targeting
Specialization
Candidates should have 5+ years of experience in specialty solutions and a strong understanding of business sales processes. Experience in leveraging AI for decision-making and problem-solving is also required.
Experience Required
Minimum 5 year(s)
Fixed Connectivity &Unified Communications Solution Sales Executive at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Sales, Telecommunications, Data, Voice, Revenue Assurance, Customer Satisfaction, Process Improvement, Competitive Intelligence, Opportunity Management, Collaboration, Product Development, Fixed Services, Fibre Infrastructure, Account Management, Technology, Segment Teams
Specialization
Candidates should have a university degree in relevant fields such as Electronic, Computer, Telecommunication, or Mathematics Engineering, along with experience in the telecommunications sector. Financial awareness is also required.
Experience Required
Minimum 2 year(s)
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work Availability
Specialization
Fluency in German is required, along with some sales experience preferred but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluent German is required, and prior sales experience is advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Candidates must be native German speakers and have basic PC skills. Previous sales experience is advantageous but not mandatory.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills
Specialization
Candidates must be native German speakers and have basic PC skills. Previous sales experience is advantageous but not mandatory.
Sales Executive - BPO/BPaaS - Travel/Hospitality - Remote Position at NTT DATA
Charlotte, North Carolina, United States - Full Time
Skills Needed
Sales, Bpo, Bpaas, Consultative Approach, Relationship Building, Executive Presence, Financial Acumen, Ai, Technology Automation, Market Awareness, Strategic Planning, Negotiation, Transformative Outsourcing, Customer Experience, Complex Deal Structuring, Industry Knowledge
Specialization
Candidates must have 15+ years of experience in BPO sales and a proven track record of selling large, complex global BPO deals. They should possess strong financial acumen and the ability to bridge business value with enabling technologies.
Experience Required
Minimum 10 year(s)
Senior Sales Executive - Exhibition - Beauty (COSMOPROF CBE ASEAN) at Informa
Bangkok, Bangkok, Thailand - Full Time
Skills Needed
Sales, Marketing, Customer Relationship Management, Negotiation, Time Management, Organizational Skills, Interpersonal Skills, Enthusiasm, Microsoft Office, Exhibition Sales, Lead Generation, Account Management, Revenue Growth, Customer Needs Assessment, Cross Selling, Up Selling
Specialization
Candidates must have a Bachelor's degree and at least 2 years of sales experience, with proficiency in English and Thai. Experience in exhibition sales and managing multiple customers is preferred.
Experience Required
Minimum 2 year(s)
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work Availability
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, German Language, Sales Experience, Pc Skills, Home Office Setup, Noise Cancelling Headset, Shift Work
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with some sales experience being advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are also necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory, and candidates must be willing to work in shifts.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with some sales experience preferred but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills
Specialization
Fluent German is required, and prior sales experience is advantageous but not mandatory. Basic PC skills and a fully equipped home office setup are necessary.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, Team Collaboration
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory.
Remote Sales Executive (provisionsbasiert) (m/w/d) (deutschsprachig) at smartkündigen OHG
, , Turkey - Full Time
Skills Needed
Customer Acquisition, Customer Relationship Management, Market Potential Identification, Solution Development, Customer Support, Sales Experience, Pc Skills, German Language
Specialization
Fluency in German is required, along with basic PC skills. Previous sales experience is advantageous but not mandatory.
Customer Sales Executive - Two Wheeler Loans - Pune - FC Road - CSE at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Customer Identification, Document Validation, Case Logging, Sanction Fulfillment, Cross Selling, Vendor Empanelment, Relationship Development, Compliance
Specialization
The role requires working under the guidance of a Supervisor or Manager to meet customer needs and fulfill sales targets. The candidate should be able to develop relationships with vendors and ensure compliance with audit regulations.
Senior Sales Executive - Exhibition - Beauty (COSMOPROF CBE ASEAN) at Informa
Bangkok, Bangkok, Thailand - Full Time
Skills Needed
Sales, Marketing, Customer Relationship Management, Negotiation, Time Management, Organizational Skills, Interpersonal Skills, Microsoft Office, Exhibition Sales, Lead Generation, Revenue Growth, Customer Service, Problem Solving, Data Entry, Payment Follow Up, Cross Selling, Up Selling
Specialization
Candidates must have a Bachelor's degree and at least 2 years of sales experience, with proficiency in English and Thai. Experience in exhibition sales and the ability to manage multiple customers are preferred.
Experience Required
Minimum 2 year(s)
Executive / Senior Executive, Service Quality Assurance (TEL) at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Safety, Kaizen, Analytical Skills, Problem Solving Skills, Communication Skills, Interpersonal Skills, Relationship Building, Microsoft Office, Data Analysis, Written English, Spoken English, Teamwork, Independence
Specialization
Candidates should possess a diploma or degree in any discipline, preferably in business operations management, with experience in the service or railway industry preferred. Strong analytical, communication, and interpersonal skills are essential.
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