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Head Of Customer Experience at On-Hire
6th of October, Giza, Egypt - Full Time
Skills Needed
Customer Experience, Customer Service, Leadership, Analytical Skills, Communication Skills, Team Management, Customer Centric Approach, Customer Loyalty, Data Driven Decision Making, Mentoring, Collaboration, Industry Trends, Customer Advocacy, Feedback Analysis, Experience Management, Customer Insights
Specialization
A bachelor's degree in Business Administration, Marketing, or a related field is required along with 10+ years of experience in customer experience roles, including 5 years in leadership. Strong analytical, communication, and leadership skills are essential, along with a customer-focused mindset.
Experience Required
Minimum 10 year(s)
Fitness Trainer at Planet Fitness
Pensacola, Florida, United States - Full Time
Skills Needed
Positive Attitude, Customer Service, Communication Skills, Empathy, Motivation, Integrity, Reliability, Dependability, Fitness Instruction, Equipment Safety, Cleaning And Sanitizing, Teamwork, Member Engagement, Problem Solving, Time Management, Adaptability
Specialization
Candidates should have 6-12 months of experience in a customer service environment and must be at least 18 years old. A nationally certified training certificate and willingness to become CPR/AED certified are required.
Dealership Valet, Lot Tech, Car Wash Attendant in Columbia at $14 / hour - at Citrin
Columbia, South Carolina, United States - Full Time
Skills Needed
Valid Driver's License, Good Driving Record, Strong Communication Skills, Professional Appearance, Customer Service, Team Collaboration, Problem Solving, Flexibility, Adaptability, Attention To Detail, Time Management, Safety Awareness
Specialization
Candidates must have a valid driver's license and be at least 18 years old. Strong communication skills and the ability to perform physical tasks are essential.
Research Scientist, Agentic Safety at DeepMind
Mountain View, California, United States - Full Time
Skills Needed
Machine Learning, Python, Ai, Safety, Research, Programming, Problem Solving, Agentic Technologies, Prototyping, Collaboration, Innovative Technologies, Deployment, Scalable Systems, Formal Methods, Genai Language Models, Libraries, Frameworks
Specialization
A PhD in computer science or a related field is required, along with strong programming experience and a background in AI and machine learning. Experience with scalable and trustworthy deployments of models is advantageous.
Experience Required
Minimum 5 year(s)
Cui at Nomad
Bordeaux, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Creativity, Team Spirit, Passion For Cooking, Use Of Fresh Products, Mediterranean Cuisine
Specialization
Candidates should be creative and passionate about their work, with a strong team spirit. Experience in Mediterranean cuisine is preferred.
Front Desk Supervisor at Madeline Hotel and Residences Auberge Resorts Collection
Austin, Texas, United States - Full Time
Skills Needed
Hotel Reception, Customer Service, Leadership, Problem Resolution, Room Reservations, Communication, Training, Opera, Google Applications
Specialization
Candidates should have 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel. Extensive knowledge of Opera and Google Applications is also required.
Experience Required
Minimum 2 year(s)
Executive Assistant / Admin Specialist (AI-Driven Ops Partner) - A148 at Pearl
, , Philippines - Full Time
Skills Needed
Executive Assistant, Admin Specialist, Operations Partner, Communication, Time Management, Attention To Detail, Proactive Mindset, Tech Savvy, Sop Development, Automation, Problem Solving, Task Management, Recruiting, Documentation, Ai Tools, Workflow Management
Specialization
Candidates must have at least 3 years of experience in a similar role and possess strong communication skills. A proactive mindset and the ability to manage confidential information are essential.
Experience Required
Minimum 2 year(s)
Department Manager at REI By ZIPCODE
Austin, Texas, United States - Full Time
Skills Needed
Retail Management, Coaching, Team Leadership, Sales Strategy, Customer Service, Performance Management, Employee Development, Communication, Problem Solving, Diversity Recruitment, Visual Merchandising, Motivation, Feedback, Goal Setting, Organizational Skills, Engagement
Specialization
Candidates should have 3+ years of successful retail management experience and enjoy building relationships within and outside the organization. They should also be open to feedback, possess strong problem-solving skills, and be able to engage and influence others.
Experience Required
Minimum 2 year(s)
Hourly Restaurant Manager + Monthly Bonus at Raising Cane's
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, People Management, Cost Management, Technology Proficiency, Team Collaboration, Customer Service
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Medical Assistant - Dermatology - Encinitas at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant Certification, Bls Certification, Excellent Communication Skills, Patient Intakes, Scribing, Diagnostic Testing, Phototherapy Laser Procedures, Surgical Procedures, Clerical Duties, Scheduling, Medication Authorization, Vital Sign Documentation, Electronic Medical Record, Patient Care Services, Assisting Physicians, Collecting Patient Data
Specialization
Candidates must have completed a formal Medical Assistant Program or have at least two years of experience as a Military Corpsman or Medical Assistant Certification. BLS certification and excellent communication skills are also required.
Medical Assistant - Internal Medicine - Carmel Valley at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant, Patient Care, Clinical Tasks, Clerical Tasks, Bls Certification, Appointment Scheduling, Electronic Medical Record, Vital Signs, Medication Administration, Patient Data Collection, Organizational Skills, Communication Skills, Teamwork, Clinical Protocols, Safety Standards, Customer Service
Specialization
Candidates must complete a formal Medical Assistant Program or hold a Medical Assistant Certification, or have at least two years of experience as a military corpsman. BLS certification for the Healthcare Provider by the American Heart Association is also required.
Medical Assistant - Internal Medicine - Carmel Valley at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant, Patient Care, Clinical Tasks, Clerical Tasks, Bls Certification, Appointment Scheduling, Electronic Medical Record, Vital Signs, Medication Administration, Patient Data Collection, Organizational Skills, Communication Skills, Teamwork, Attention To Detail, Safety Protocols, Provider Protocols
Specialization
Candidates must complete a formal Medical Assistant Program, hold a Medical Assistant Certification, or have at least two years of experience as a military corpsman. BLS certification for the Healthcare Provider by the American Heart Association is also required.
Home Infusion RN at Dynamic Access LLC
Ocean Township, New Jersey, United States - Full Time
Skills Needed
Iv Skills, Patient Care, Vascular Access, Iv Therapy Management, Intravenous Medications, Emergency Medicine, Critical Care Nursing
Specialization
Candidates must have a minimum of 3 years of nursing experience and a Connecticut state nursing license. Excellent IV skills and a passion for patient care are essential.
Experience Required
Minimum 5 year(s)
Home Infusion RN at Dynamic Access LLC
Toms River, New Jersey, United States - Full Time
Skills Needed
Iv Skills, Patient Care, Vascular Access, Iv Therapy Management, Intravenous Medications, Emergency Medicine, Critical Care Nursing
Specialization
Candidates must have excellent IV skills and a minimum of 3 years of nursing experience. A current state RN license is required, and a background in emergency medicine or critical care nursing is desirable but not essential.
Experience Required
Minimum 2 year(s)
Home Infusion Nurse at Dynamic Access LLC
Baltimore, Maryland, United States - Full Time
Skills Needed
Iv Skills, Clinical Assessment, Critical Thinking, Communication, Interpersonal Skills, Independent Work, Collaborative Work
Specialization
Candidates must have a current RN license and valid BLS certification. A minimum of 3 years nursing experience and excellent IV skills are required.
Experience Required
Minimum 2 year(s)
Phlebotomist II at Quest Diagnostics Careers
Hawthorne, California, United States - Full Time
Skills Needed
Phlebotomy, Patient Care, Blood Collection, Communication, Attention To Detail, Time Management, Teamwork, Customer Service
Specialization
Candidates must possess a state phlebotomy license, as Quest does not accept NHA licenses in CA, WA, NV. Relevant skills, training, and experience are essential for this position.
Teller at Glacier Bancorp, Inc.
Ronan, Montana, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Customer Service, Time Management, Communication Skills, Basic Computer Skills, Cash Handling, Regulatory Knowledge, Teamwork, Problem Solving, Professionalism, Adaptability, Confidentiality, Decision Making, Multi Tasking, Customer Interaction
Specialization
Candidates must have a high school diploma or equivalent and demonstrate strong attention to detail and organizational skills. Effective communication and the ability to work in a fast-paced environment are essential.
Language Arts Curriculum Designer, Assessment Focus (K-5) at IXL Learning Center Troy
, , - Full Time
Skills Needed
Assessment Design, Curriculum Development, Writing Skills, Collaboration, Research, Project Management, Communication, Attention To Detail, Creative Problem Solving, Structured Literacy, Educational Standards, Instructional Design, Psychometrics, Content Review, Age Appropriate Content, Achievement Level Descriptors
Specialization
Candidates should have a degree in Education, English, Linguistics, or a related field with a focus on literacy, along with at least 2 years of experience in writing foundational reading items. Strong communication skills and the ability to think strategically are essential.
Experience Required
Minimum 2 year(s)
Sr. Manufacturing Quality and Reliability Manager at Ruggable
Bedford Park, Illinois, United States - Full Time
Skills Needed
Manufacturing Operations, Quality Systems, Process Engineering, Leadership, Cross Functional Collaboration, Data Analysis, Continuous Improvement, Lean, Six Sigma, Root Cause Analysis, Kpi Development, Compliance, Fmea, Spc, Capa, Maintenance Systems
Specialization
Candidates must have a Bachelor's degree in Engineering or a related field and at least 7 years of experience in manufacturing operations, with significant experience in quality and reliability. Leadership experience managing technical teams is also required.
Experience Required
Minimum 5 year(s)
Helpdesk Senior Associate - L1 Support at NTT DATA
Noida, Uttar Pradesh, India - Full Time
Skills Needed
It Service Desk Support, Troubleshooting, Windows 10, Macos, Ios, Android, Google Suite, Microsoft Environment, System Testing, Integration, Maintenance, Process Improvement, Technology Improvement, Training, End User Support, Independent Work, Global Team Collaboration
Specialization
Knowledge and skills in IT software and hardware troubleshooting are essential. A willingness to learn and grow in other IT business areas is also important.
Head Of Customer Experience at On-Hire
6th of October, Giza, Egypt -
Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Customer Service, Leadership, Analytical Skills, Communication Skills, Team Management, Customer-Centric Approach, Customer Loyalty, Data-Driven Decision Making, Mentoring, Collaboration, Industry Trends, Customer Advocacy, Feedback Analysis, Experience Management, Customer Insights

Industry

Human Resources

Description
A leading company in financial services industry is seeking for the head of customer experience strategy and ensuring a seamless and engaging journey for all customers. In this role, you will oversee all aspects of customer interactions and develop strategies to enhance customer satisfaction, loyalty, and advocacy. Key Responsibilities: Define and implement the customer experience vision and strategy across all touchpoints. Lead and mentor a team responsible for delivering high-quality customer service and support. Analyze customer feedback and insights to identify areas for improvement and drive necessary changes. Collaborate with product, marketing, and sales teams to ensure a customer-centric approach in all initiatives. Monitor customer experience metrics and KPIs to assess the effectiveness of strategies. Develop and manage customer experience programs to foster customer loyalty. Stay informed on industry trends and best practices in customer experience management. Serve as the voice of the customer within the organization, advocating for their needs and preferences. 1. Bachelor’s degree in Business Administration, Marketing, or related field. 2. 10+ years of experience in customer experience, customer service, or related roles, with at least 5 years in a leadership position. 3. Proven track record of designing and implementing customer experience strategies. 4. Strong analytical skills and experience in using data to drive decision-making. 5. Excellent leadership and team management skills. 6. Exceptional communication skills, both verbal and written. 7. Customer-focused mindset with the ability to foster strong relationships. 8. Familiarity with customer experience technologies and tools. Attractive Package
Responsibilities
Define and implement the customer experience vision and strategy across all touchpoints while leading a team to deliver high-quality customer service. Analyze customer feedback to identify areas for improvement and collaborate with various teams to ensure a customer-centric approach.
Head Of Customer Experience at On-Hire
6th of October, Giza, Egypt - Full Time
Skills Needed
Customer Experience, Customer Service, Leadership, Analytical Skills, Communication Skills, Team Management, Customer Centric Approach, Customer Loyalty, Data Driven Decision Making, Mentoring, Collaboration, Industry Trends, Customer Advocacy, Feedback Analysis, Experience Management, Customer Insights
Specialization
A bachelor's degree in Business Administration, Marketing, or a related field is required along with 10+ years of experience in customer experience roles, including 5 years in leadership. Strong analytical, communication, and leadership skills are essential, along with a customer-focused mindset.
Experience Required
Minimum 10 year(s)
Fitness Trainer at Planet Fitness
Pensacola, Florida, United States - Full Time
Skills Needed
Positive Attitude, Customer Service, Communication Skills, Empathy, Motivation, Integrity, Reliability, Dependability, Fitness Instruction, Equipment Safety, Cleaning And Sanitizing, Teamwork, Member Engagement, Problem Solving, Time Management, Adaptability
Specialization
Candidates should have 6-12 months of experience in a customer service environment and must be at least 18 years old. A nationally certified training certificate and willingness to become CPR/AED certified are required.
Dealership Valet, Lot Tech, Car Wash Attendant in Columbia at $14 / hour - at Citrin
Columbia, South Carolina, United States - Full Time
Skills Needed
Valid Driver's License, Good Driving Record, Strong Communication Skills, Professional Appearance, Customer Service, Team Collaboration, Problem Solving, Flexibility, Adaptability, Attention To Detail, Time Management, Safety Awareness
Specialization
Candidates must have a valid driver's license and be at least 18 years old. Strong communication skills and the ability to perform physical tasks are essential.
Research Scientist, Agentic Safety at DeepMind
Mountain View, California, United States - Full Time
Skills Needed
Machine Learning, Python, Ai, Safety, Research, Programming, Problem Solving, Agentic Technologies, Prototyping, Collaboration, Innovative Technologies, Deployment, Scalable Systems, Formal Methods, Genai Language Models, Libraries, Frameworks
Specialization
A PhD in computer science or a related field is required, along with strong programming experience and a background in AI and machine learning. Experience with scalable and trustworthy deployments of models is advantageous.
Experience Required
Minimum 5 year(s)
Cui at Nomad
Bordeaux, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Creativity, Team Spirit, Passion For Cooking, Use Of Fresh Products, Mediterranean Cuisine
Specialization
Candidates should be creative and passionate about their work, with a strong team spirit. Experience in Mediterranean cuisine is preferred.
Front Desk Supervisor at Madeline Hotel and Residences Auberge Resorts Collection
Austin, Texas, United States - Full Time
Skills Needed
Hotel Reception, Customer Service, Leadership, Problem Resolution, Room Reservations, Communication, Training, Opera, Google Applications
Specialization
Candidates should have 2+ years of hotel reception experience, preferably in a 4 or 5-star hotel. Extensive knowledge of Opera and Google Applications is also required.
Experience Required
Minimum 2 year(s)
Executive Assistant / Admin Specialist (AI-Driven Ops Partner) - A148 at Pearl
, , Philippines - Full Time
Skills Needed
Executive Assistant, Admin Specialist, Operations Partner, Communication, Time Management, Attention To Detail, Proactive Mindset, Tech Savvy, Sop Development, Automation, Problem Solving, Task Management, Recruiting, Documentation, Ai Tools, Workflow Management
Specialization
Candidates must have at least 3 years of experience in a similar role and possess strong communication skills. A proactive mindset and the ability to manage confidential information are essential.
Experience Required
Minimum 2 year(s)
Department Manager at REI By ZIPCODE
Austin, Texas, United States - Full Time
Skills Needed
Retail Management, Coaching, Team Leadership, Sales Strategy, Customer Service, Performance Management, Employee Development, Communication, Problem Solving, Diversity Recruitment, Visual Merchandising, Motivation, Feedback, Goal Setting, Organizational Skills, Engagement
Specialization
Candidates should have 3+ years of successful retail management experience and enjoy building relationships within and outside the organization. They should also be open to feedback, possess strong problem-solving skills, and be able to engage and influence others.
Experience Required
Minimum 2 year(s)
Hourly Restaurant Manager + Monthly Bonus at Raising Cane's
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, People Management, Cost Management, Technology Proficiency, Team Collaboration, Customer Service
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Medical Assistant - Dermatology - Encinitas at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant Certification, Bls Certification, Excellent Communication Skills, Patient Intakes, Scribing, Diagnostic Testing, Phototherapy Laser Procedures, Surgical Procedures, Clerical Duties, Scheduling, Medication Authorization, Vital Sign Documentation, Electronic Medical Record, Patient Care Services, Assisting Physicians, Collecting Patient Data
Specialization
Candidates must have completed a formal Medical Assistant Program or have at least two years of experience as a Military Corpsman or Medical Assistant Certification. BLS certification and excellent communication skills are also required.
Medical Assistant - Internal Medicine - Carmel Valley at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant, Patient Care, Clinical Tasks, Clerical Tasks, Bls Certification, Appointment Scheduling, Electronic Medical Record, Vital Signs, Medication Administration, Patient Data Collection, Organizational Skills, Communication Skills, Teamwork, Clinical Protocols, Safety Standards, Customer Service
Specialization
Candidates must complete a formal Medical Assistant Program or hold a Medical Assistant Certification, or have at least two years of experience as a military corpsman. BLS certification for the Healthcare Provider by the American Heart Association is also required.
Medical Assistant - Internal Medicine - Carmel Valley at Scripps Health
, , - Full Time
Skills Needed
Medical Assistant, Patient Care, Clinical Tasks, Clerical Tasks, Bls Certification, Appointment Scheduling, Electronic Medical Record, Vital Signs, Medication Administration, Patient Data Collection, Organizational Skills, Communication Skills, Teamwork, Attention To Detail, Safety Protocols, Provider Protocols
Specialization
Candidates must complete a formal Medical Assistant Program, hold a Medical Assistant Certification, or have at least two years of experience as a military corpsman. BLS certification for the Healthcare Provider by the American Heart Association is also required.
Home Infusion RN at Dynamic Access LLC
Ocean Township, New Jersey, United States - Full Time
Skills Needed
Iv Skills, Patient Care, Vascular Access, Iv Therapy Management, Intravenous Medications, Emergency Medicine, Critical Care Nursing
Specialization
Candidates must have a minimum of 3 years of nursing experience and a Connecticut state nursing license. Excellent IV skills and a passion for patient care are essential.
Experience Required
Minimum 5 year(s)
Home Infusion RN at Dynamic Access LLC
Toms River, New Jersey, United States - Full Time
Skills Needed
Iv Skills, Patient Care, Vascular Access, Iv Therapy Management, Intravenous Medications, Emergency Medicine, Critical Care Nursing
Specialization
Candidates must have excellent IV skills and a minimum of 3 years of nursing experience. A current state RN license is required, and a background in emergency medicine or critical care nursing is desirable but not essential.
Experience Required
Minimum 2 year(s)
Home Infusion Nurse at Dynamic Access LLC
Baltimore, Maryland, United States - Full Time
Skills Needed
Iv Skills, Clinical Assessment, Critical Thinking, Communication, Interpersonal Skills, Independent Work, Collaborative Work
Specialization
Candidates must have a current RN license and valid BLS certification. A minimum of 3 years nursing experience and excellent IV skills are required.
Experience Required
Minimum 2 year(s)
Phlebotomist II at Quest Diagnostics Careers
Hawthorne, California, United States - Full Time
Skills Needed
Phlebotomy, Patient Care, Blood Collection, Communication, Attention To Detail, Time Management, Teamwork, Customer Service
Specialization
Candidates must possess a state phlebotomy license, as Quest does not accept NHA licenses in CA, WA, NV. Relevant skills, training, and experience are essential for this position.
Teller at Glacier Bancorp, Inc.
Ronan, Montana, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Customer Service, Time Management, Communication Skills, Basic Computer Skills, Cash Handling, Regulatory Knowledge, Teamwork, Problem Solving, Professionalism, Adaptability, Confidentiality, Decision Making, Multi Tasking, Customer Interaction
Specialization
Candidates must have a high school diploma or equivalent and demonstrate strong attention to detail and organizational skills. Effective communication and the ability to work in a fast-paced environment are essential.
Language Arts Curriculum Designer, Assessment Focus (K-5) at IXL Learning Center Troy
, , - Full Time
Skills Needed
Assessment Design, Curriculum Development, Writing Skills, Collaboration, Research, Project Management, Communication, Attention To Detail, Creative Problem Solving, Structured Literacy, Educational Standards, Instructional Design, Psychometrics, Content Review, Age Appropriate Content, Achievement Level Descriptors
Specialization
Candidates should have a degree in Education, English, Linguistics, or a related field with a focus on literacy, along with at least 2 years of experience in writing foundational reading items. Strong communication skills and the ability to think strategically are essential.
Experience Required
Minimum 2 year(s)
Sr. Manufacturing Quality and Reliability Manager at Ruggable
Bedford Park, Illinois, United States - Full Time
Skills Needed
Manufacturing Operations, Quality Systems, Process Engineering, Leadership, Cross Functional Collaboration, Data Analysis, Continuous Improvement, Lean, Six Sigma, Root Cause Analysis, Kpi Development, Compliance, Fmea, Spc, Capa, Maintenance Systems
Specialization
Candidates must have a Bachelor's degree in Engineering or a related field and at least 7 years of experience in manufacturing operations, with significant experience in quality and reliability. Leadership experience managing technical teams is also required.
Experience Required
Minimum 5 year(s)
Helpdesk Senior Associate - L1 Support at NTT DATA
Noida, Uttar Pradesh, India - Full Time
Skills Needed
It Service Desk Support, Troubleshooting, Windows 10, Macos, Ios, Android, Google Suite, Microsoft Environment, System Testing, Integration, Maintenance, Process Improvement, Technology Improvement, Training, End User Support, Independent Work, Global Team Collaboration
Specialization
Knowledge and skills in IT software and hardware troubleshooting are essential. A willingness to learn and grow in other IT business areas is also important.