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Sr Support Account Manager at ServiceNow
Mumbai, maharashtra, India - Full Time
Skills Needed
Ai Integration, Communication Skills, Technical Support, Itsm Understanding, Management Interaction, Itil Knowledge, Problem Solving, Cloud Software, Collaboration, Project Management, Service Delivery, Customer Satisfaction, Trend Analysis, Performance Reporting, Escalation Management, Change Management
Specialization
Candidates should have experience with AI integration in work processes and excellent communication skills. A fundamental understanding of ITSM and experience with technical support teams is also required.
Experience Required
Minimum 5 year(s)
Application Support Engineer at DTCC Candidate Experience Site
Hyderabad, Telangana, India - Full Time
Skills Needed
Servicenow, Eas Application Support, Troubleshooting, Coordinating, Documentation, Training
Specialization
Candidates should have a minimum of 3 years of related experience, with a bachelor's degree preferred. Key skills include knowledge of ServiceNow and application support, along with troubleshooting and documentation capabilities.
Experience Required
Minimum 2 year(s)
Gemi Puantör at DP World
, , Turkey - Full Time
Skills Needed
Container Handling Operations, Intermediate English, Health And Safety Compliance, Operational Process Completion, Prioritization Under Pressure, Effective Communication, Organizational Skills, Self Motivation, Attention To Detail, Office Software Proficiency, Shift Work, Overtime Availability
Specialization
Candidates should have at least an associate degree, preferably in maritime studies, and a minimum of two years of experience in container handling operations. They must possess intermediate English skills and be able to work under pressure while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Rehabilitation Technician at Lifepoint Health
Tacoma, Washington, United States - Full Time
Skills Needed
Effective Communication, Patient Transport, Safe Lifting Techniques, Observation, Basic Documentation, Reliability, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with 6-12 months of relevant experience in a rehabilitation setting. CPR certification is also required, and candidates should possess effective communication skills and the ability to follow directions.
Occupational Therapist Assistant - Certified COTA at Lifepoint Health
Tacoma, Washington, United States - Full Time
Skills Needed
Patient Care, Communication, Documentation, Patient Scheduling, Equipment Maintenance, Regulatory Compliance
Specialization
Candidates must be licensed and eligible to practice as a COTA in Washington and hold a CPR certification. The position requires adherence to regulatory and compliance standards.
Intern - Design at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Communication, Negotiation, Excel, Powerpoint, Data Analysis, Process Optimization, Inventory Tracking, Production Scheduling
Specialization
Candidates should have an undergraduate degree in Marketing or Business Management. Basic proficiency in Excel and PowerPoint, along with strong communication and negotiation skills, are required.
Intern - Development Merchandising at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Communication Skills, Negotiation Skills, Excel Proficiency, Data Management, Marketing Knowledge, Business Management Knowledge
Specialization
Candidates should have an undergraduate degree in Marketing or Business Management, or relevant professional qualifications. Basic proficiency in Excel and strong communication and negotiation skills are also required.
Senior Executive - Quality Assurance at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Quality Assurance, Team Leadership, Statistical Analysis, Powerbi, Quality Control, Problem Solving, Training, Compliance, Health And Safety, Sops, Performance Monitoring, Trim Inspections, Audit Processes, Production Oversight, Best Practices, Customer Requirements
Specialization
Candidates should have a degree in Statistics or a relevant field and 2-3 years of relevant work experience. Fluency in PowerBI is also required.
Experience Required
Minimum 2 year(s)
Busser at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Prior Restaurant Experience, Passion For Great Food, Enjoy Working In Fast Paced Environment
Specialization
Candidates should aspire to the company's ideals of being Friendly, Accommodating, Inclusive, and Respectful. Prior restaurant experience is preferred, along with a passion for food and fun.
Server at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Server Experience, Passion For Great Food, Fast Paced Environment
Specialization
Candidates should have at least 1 year of server experience and be at least 18 years old. They should also embody the company's ideals of being friendly, accommodating, inclusive, and respectful.
Busser at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Prior Restaurant Experience, Passion For Great Food, Enjoy Working In Fast Paced Environment
Specialization
Candidates should aspire to the company's ideals of being friendly, accommodating, inclusive, and respectful. Prior restaurant experience is preferred, along with a passion for food and fun.
Server at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Server Experience, Passion For Great Food, Fast Paced Environment
Specialization
Candidates should have at least 1 year of server experience and be at least 18 years old. They should also embody the company's ideals of being Friendly, Accommodating, Inclusive, and Respectful.
Conseiller en boutique - Marseille Terrasses du Port at Iliad - Free
Marseille, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Satisfaction, Listening, Teamwork, Persuasion, Sales, Communication
Specialization
Candidates should be open, attentive, and prioritize customer satisfaction. A positive attitude and teamwork skills are essential for this position.
Technicien.ne de laboratoire - Indices de pollution at Eurofins
Saverne, Grand Est, France - Full Time
Skills Needed
Inorganic Analysis, Quality Control, Maintenance, Data Entry, Teamwork, Autonomy, Organization, Rigorousness
Specialization
Candidates should have a DUT/BTS or professional license in chemistry or equivalent experience. Beginners are accepted if they have significant internships.
AGENT DES ESPACES VERTS - RQTH (H/F) at APF ENTREPRISES
Paris, Ile-de-France, France - Full Time
Skills Needed
Planting, Maintenance, Mowing, Hedge Trimming, Brush Clearing, Weeding, Mechanical Maintenance, Safety Setup, Cleaning
Specialization
The position is physical and requires lifting loads of 10-15 kg. No prior experience is required, but experience in green spaces is considered a plus.
vendeur mise en rayon at Groupement Mousquetaires
Boucau, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Mise En Rayon, Gestion De Rayon, Service Client, Travail D'équipe
Specialization
The job posting does not specify detailed requirements, but it implies a need for basic experience in stocking and managing a retail section. The position is suitable for someone with minimal experience.
HÔTE DE CAISSE (H/F) at Groupement Mousquetaires
La Garde, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Teamwork, Problem Solving, Attention To Detail, Relationship Building, Sales Skills
Specialization
The ideal candidate should be dynamic, enthusiastic, and possess strong customer contact skills. You should be willing to invest in your development and work within a passionate team.
Field Collection - Bengkulu at Cermati.com
Bengkulu, Bengkulu, Indonesia - Full Time
Skills Needed
Field Collection, Communication, Negotiation, Data Analysis, Customer Service, Teamwork, Persistence, Target Achievement, Microsoft Office, Interpersonal Skills
Specialization
Candidates should have at least 6 months of experience in banking or multifinance as a field collector, with a preference for fintech experience. A minimum education of high school and good communication skills are also required.
Field Collection - Bangka Belitung at Cermati.com
Bangka Belitung Islands, Bangka Belitung Islands, Indonesia - Full Time
Skills Needed
Communication, Negotiation, Field Collection, Data Analysis, Customer Service, Teamwork, Persistence, Interpersonal Skills, Microsoft Office, Problem Solving
Specialization
Candidates should have at least 6 months of experience in banking or multifinance as a field collector, with a preference for fintech experience. A minimum education of high school and good communication skills are also required.
Chargé de sourcing H/F - Stage at Nexity
Saint-Ouen-sur-Seine, Ile-de-France, France - Full Time
Skills Needed
Recruitment, Talent Acquisition, Communication, Organization, Proactivity, Curiosity, Microsoft Office, Performance Indicators
Specialization
The ideal candidate should have a Bac+3/4 level education in HR or a related field and a strong interest in talent development and recruitment. They should be proactive, organized, and proficient in Microsoft Office tools.
Sr Support Account Manager at ServiceNow
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

AI Integration, Communication Skills, Technical Support, ITSM Understanding, Management Interaction, ITIL Knowledge, Problem-Solving, Cloud Software, Collaboration, Project Management, Service Delivery, Customer Satisfaction, Trend Analysis, Performance Reporting, Escalation Management, Change Management

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings. Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What you get to do in this role: ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable presenting to all levels of management, including C-Level stakeholders. Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers. Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs. Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. Facilitate summary status reports, including monthly performance reviews and quarterly service reviews. Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements. Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely. Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change. Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice to have: ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible or Remote
Responsibilities
The Sr Support Account Manager will deliver proactive and reactive services as a central point of contact for support-related activities. They will drive cross-functional teams to resolve customer issues and ensure high-quality service for strategic customers.
Sr Support Account Manager at ServiceNow
Mumbai, maharashtra, India - Full Time
Skills Needed
Ai Integration, Communication Skills, Technical Support, Itsm Understanding, Management Interaction, Itil Knowledge, Problem Solving, Cloud Software, Collaboration, Project Management, Service Delivery, Customer Satisfaction, Trend Analysis, Performance Reporting, Escalation Management, Change Management
Specialization
Candidates should have experience with AI integration in work processes and excellent communication skills. A fundamental understanding of ITSM and experience with technical support teams is also required.
Experience Required
Minimum 5 year(s)
Application Support Engineer at DTCC Candidate Experience Site
Hyderabad, Telangana, India - Full Time
Skills Needed
Servicenow, Eas Application Support, Troubleshooting, Coordinating, Documentation, Training
Specialization
Candidates should have a minimum of 3 years of related experience, with a bachelor's degree preferred. Key skills include knowledge of ServiceNow and application support, along with troubleshooting and documentation capabilities.
Experience Required
Minimum 2 year(s)
Gemi Puantör at DP World
, , Turkey - Full Time
Skills Needed
Container Handling Operations, Intermediate English, Health And Safety Compliance, Operational Process Completion, Prioritization Under Pressure, Effective Communication, Organizational Skills, Self Motivation, Attention To Detail, Office Software Proficiency, Shift Work, Overtime Availability
Specialization
Candidates should have at least an associate degree, preferably in maritime studies, and a minimum of two years of experience in container handling operations. They must possess intermediate English skills and be able to work under pressure while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Rehabilitation Technician at Lifepoint Health
Tacoma, Washington, United States - Full Time
Skills Needed
Effective Communication, Patient Transport, Safe Lifting Techniques, Observation, Basic Documentation, Reliability, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with 6-12 months of relevant experience in a rehabilitation setting. CPR certification is also required, and candidates should possess effective communication skills and the ability to follow directions.
Occupational Therapist Assistant - Certified COTA at Lifepoint Health
Tacoma, Washington, United States - Full Time
Skills Needed
Patient Care, Communication, Documentation, Patient Scheduling, Equipment Maintenance, Regulatory Compliance
Specialization
Candidates must be licensed and eligible to practice as a COTA in Washington and hold a CPR certification. The position requires adherence to regulatory and compliance standards.
Intern - Design at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Communication, Negotiation, Excel, Powerpoint, Data Analysis, Process Optimization, Inventory Tracking, Production Scheduling
Specialization
Candidates should have an undergraduate degree in Marketing or Business Management. Basic proficiency in Excel and PowerPoint, along with strong communication and negotiation skills, are required.
Intern - Development Merchandising at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Communication Skills, Negotiation Skills, Excel Proficiency, Data Management, Marketing Knowledge, Business Management Knowledge
Specialization
Candidates should have an undergraduate degree in Marketing or Business Management, or relevant professional qualifications. Basic proficiency in Excel and strong communication and negotiation skills are also required.
Senior Executive - Quality Assurance at MAS Holdings
, , Sri Lanka - Full Time
Skills Needed
Quality Assurance, Team Leadership, Statistical Analysis, Powerbi, Quality Control, Problem Solving, Training, Compliance, Health And Safety, Sops, Performance Monitoring, Trim Inspections, Audit Processes, Production Oversight, Best Practices, Customer Requirements
Specialization
Candidates should have a degree in Statistics or a relevant field and 2-3 years of relevant work experience. Fluency in PowerBI is also required.
Experience Required
Minimum 2 year(s)
Busser at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Prior Restaurant Experience, Passion For Great Food, Enjoy Working In Fast Paced Environment
Specialization
Candidates should aspire to the company's ideals of being Friendly, Accommodating, Inclusive, and Respectful. Prior restaurant experience is preferred, along with a passion for food and fun.
Server at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Server Experience, Passion For Great Food, Fast Paced Environment
Specialization
Candidates should have at least 1 year of server experience and be at least 18 years old. They should also embody the company's ideals of being friendly, accommodating, inclusive, and respectful.
Busser at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Prior Restaurant Experience, Passion For Great Food, Enjoy Working In Fast Paced Environment
Specialization
Candidates should aspire to the company's ideals of being friendly, accommodating, inclusive, and respectful. Prior restaurant experience is preferred, along with a passion for food and fun.
Server at Landry's, LLC.
Hedwig Village, Texas, United States - Full Time
Skills Needed
Team Player, Guest First Attitude, Server Experience, Passion For Great Food, Fast Paced Environment
Specialization
Candidates should have at least 1 year of server experience and be at least 18 years old. They should also embody the company's ideals of being Friendly, Accommodating, Inclusive, and Respectful.
Conseiller en boutique - Marseille Terrasses du Port at Iliad - Free
Marseille, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Satisfaction, Listening, Teamwork, Persuasion, Sales, Communication
Specialization
Candidates should be open, attentive, and prioritize customer satisfaction. A positive attitude and teamwork skills are essential for this position.
Technicien.ne de laboratoire - Indices de pollution at Eurofins
Saverne, Grand Est, France - Full Time
Skills Needed
Inorganic Analysis, Quality Control, Maintenance, Data Entry, Teamwork, Autonomy, Organization, Rigorousness
Specialization
Candidates should have a DUT/BTS or professional license in chemistry or equivalent experience. Beginners are accepted if they have significant internships.
AGENT DES ESPACES VERTS - RQTH (H/F) at APF ENTREPRISES
Paris, Ile-de-France, France - Full Time
Skills Needed
Planting, Maintenance, Mowing, Hedge Trimming, Brush Clearing, Weeding, Mechanical Maintenance, Safety Setup, Cleaning
Specialization
The position is physical and requires lifting loads of 10-15 kg. No prior experience is required, but experience in green spaces is considered a plus.
vendeur mise en rayon at Groupement Mousquetaires
Boucau, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Mise En Rayon, Gestion De Rayon, Service Client, Travail D'équipe
Specialization
The job posting does not specify detailed requirements, but it implies a need for basic experience in stocking and managing a retail section. The position is suitable for someone with minimal experience.
HÔTE DE CAISSE (H/F) at Groupement Mousquetaires
La Garde, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Teamwork, Problem Solving, Attention To Detail, Relationship Building, Sales Skills
Specialization
The ideal candidate should be dynamic, enthusiastic, and possess strong customer contact skills. You should be willing to invest in your development and work within a passionate team.
Field Collection - Bengkulu at Cermati.com
Bengkulu, Bengkulu, Indonesia - Full Time
Skills Needed
Field Collection, Communication, Negotiation, Data Analysis, Customer Service, Teamwork, Persistence, Target Achievement, Microsoft Office, Interpersonal Skills
Specialization
Candidates should have at least 6 months of experience in banking or multifinance as a field collector, with a preference for fintech experience. A minimum education of high school and good communication skills are also required.
Field Collection - Bangka Belitung at Cermati.com
Bangka Belitung Islands, Bangka Belitung Islands, Indonesia - Full Time
Skills Needed
Communication, Negotiation, Field Collection, Data Analysis, Customer Service, Teamwork, Persistence, Interpersonal Skills, Microsoft Office, Problem Solving
Specialization
Candidates should have at least 6 months of experience in banking or multifinance as a field collector, with a preference for fintech experience. A minimum education of high school and good communication skills are also required.
Chargé de sourcing H/F - Stage at Nexity
Saint-Ouen-sur-Seine, Ile-de-France, France - Full Time
Skills Needed
Recruitment, Talent Acquisition, Communication, Organization, Proactivity, Curiosity, Microsoft Office, Performance Indicators
Specialization
The ideal candidate should have a Bac+3/4 level education in HR or a related field and a strong interest in talent development and recruitment. They should be proactive, organized, and proficient in Microsoft Office tools.