HR Operations Specialist (m/f/d)

As an HR Operations Specialist, you ensure service quality throughout the entire operational employee lifecycle and are responsible for optimizing and professionalizing employee support. Using appropriate tools and key performance indicators (KPIs), you actively manage quality and set standards. In this role, you are the central point of contact and trusted advisor for managers, employees, and HR business partners.

Your tasks:

• Supporting HR Business Partners in all operational HR matters
• Advising managers and employees on all matters relating to the employee lifecycle
• Preparation, processing and communication of information from the human resources department for management, executives and employees.
• Clarification of fundamental issues within the framework of the employee lifecycle and development of decision templates for new process standards in day-to-day business
• Support in handling legal issues (related to document creation and process standardization in the employee lifecycle)
• Implementation and optimization of contract management and related documents, guidelines and concepts
• General administrative tasks (e.g., contract preparation, issuing certificates, correspondence with employees and service providers, etc.)
• Contact person for service providers in the area of ​​benefits support
• Taking over the key user role for HR systems

Your profile:

• Successfully completed commercial training, preferably with a focus on human resources.
• Several years of relevant professional experience in generalist personnel administration
• They are characterized by a strong service mentality, accuracy, diligence, and independent action.
• In addition to your planning and organizational skills and experience in implementing and supporting projects, you bring enjoyment of teamwork and a positive attitude.
• Proficient knowledge and enjoyment in using MS Office programs, especially Word and Excel.
• Fluent German skills and good written and spoken English skills
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