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Team Manager with Swedish (Relocation Support) at Concentrix Corporation United States
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Team Leadership, Coaching, Performance Management, Communication Skills, Bpo Experience, Fluency In Swedish, Fluency In English, Multi Tasking, Prioritization, Problem Solving, Customer Service, Team Meetings, Training, Flexibility, Motivation, Advocacy
Specialization
Candidates should have experience as a Team Leader, preferably in a BPO environment, and must be fluent in both English and Swedish. Strong communication skills and the ability to mentor and coach team members are essential.
Experience Required
Minimum 2 year(s)
Python Developer at Concentrix Corporation United States
Omaha, Nebraska, United States - Full Time
Skills Needed
Python, Scala, Snowflake, Etl, Elt, Data Pipelines, Cloud Platforms, Data Quality, Data Governance, Data Security, Problem Solving, Communication, Data Engineering, Performance Tuning, Data Modeling, Automation
Specialization
Candidates must have proficiency in Scala and Python programming, along with strong experience with Snowflake. Familiarity with ETL/ELT processes and cloud platforms is also required.
Experience Required
Minimum 2 year(s)
Senior Lead Frontend Developer - Bilingual at Concentrix Corporation United States
, , Mexico - Full Time
Skills Needed
Typescript, Javascript, React.Js, Css Frameworks, Event Driven Systems, Microservices, Monitoring Tools, Observability Tools, Ci/Cd Pipelines, Application Security, Networking Principles, Unit Testing, Agile Environments, Leadership, Collaboration
Specialization
Candidates should have 8+ years of software development experience with a strong focus on web applications, including 6+ years of hands-on experience with TypeScript and JavaScript. A proven track record in designing event-driven systems and microservices architectures is essential.
Experience Required
Minimum 10 year(s)
French Team Leader – AML/CFT Operations at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Aml Compliance, Cft Compliance, Team Leadership, Transaction Monitoring, Analytical Skills, Communication Skills, Interpersonal Skills, Kyc Regulations, Attention To Detail, Organizational Skills, Coaching, Training, Quality Control, Case Management Systems, Ms Office, Problem Solving
Specialization
Candidates should have proven experience in AML/CFT compliance or team leadership in a compliance environment. Fluency in French and English is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Account Manager at Concentrix Corporation United States
Dublin, Leinster, Ireland - Full Time
Skills Needed
Account Management, Client Relations, Sales Strategy, Negotiation, Customer Satisfaction, Data Analysis, Problem Solving, Revenue Growth, Service Contracts, Risk Management, Contingency Planning, Relationship Building, Operational Needs, Competitive Analysis, Team Collaboration, Quotas Achievement
Specialization
The job requires managing client accounts and resolving escalated issues. Candidates should have experience in sales and customer relationship management.
Experience Required
Minimum 2 year(s)
Senior Consultant - Customer Experience at Concentrix Corporation United States
Paris, Ile-de-France, France - Full Time
Skills Needed
Customer Experience, Analytical Skills, Communication Skills, Agility, Risk Taking, Business Sense, Curiosity, Operational Excellence, Productivity Optimization, Commercial Performance, Voice Of The Customer, Omnichannel Strategy, Digital Engineering, Human Centered Design, Market Research, Consulting
Specialization
Candidates should have a Bac +5 degree from a major business school and 2-3 years of experience in management or strategy consulting. Experience in customer experience topics and industries like retail or travel is a plus.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Swedish-speaking) - On-site - Sport Clothi at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, Listening, Problem Solving, Ownership, Bilingual, Communication
Specialization
Proficiency in Swedish and advanced English is required, along with a good disposition to work in a customer service environment. Candidates should have strong customer care skills and the ability to take ownership of calls.
Conseiller Client (F/H) - Service Client - Dakar - Français at Concentrix Corporation United States
, , Senegal - Full Time
Skills Needed
French, Communication Skills, Organization, Autonomy, Positive Attitude, Digital Tools Proficiency, Curiosity For New Technologies, Customer Satisfaction
Specialization
Candidates must have a perfect command of French, both written and spoken. They should possess excellent communication skills, be organized, autonomous, and have a positive attitude.
Professional II, Operations Support at Concentrix Corporation United States
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Financial Analysis, Revenue Projection, Cost Control, Data Analysis, Efficiency Panels
Experience Required
Minimum 2 year(s)
IT Service Delivery Manager with English and French at Concentrix Corporation United States
Abidjan, Analamanga, Madagascar - Full Time
Skills Needed
Service Delivery Management, Client Relationship Management, Conflict Resolution, Project Management, Cost Management, Communication Skills, Negotiation Skills, Presentation Skills, Customer Satisfaction, Change Management, Incident Management, It Solutions, Team Collaboration, Continuous Improvement, Technical Support, Problem Solving
Specialization
Candidates should have a minimum of 5 years of relevant IT experience and be fluent in both English and French. Strong skills in communication, negotiation, and project management are essential, along with the ability to handle conflict resolution and manage multiple projects.
Experience Required
Minimum 5 year(s)
Senior CRM and Power Platform Engineer at Concentrix Corporation United States
, , United Kingdom - Full Time
Skills Needed
Power Platform, Dynamics 365, Governance, Administration, Power Apps, Power Automate, Customization, Troubleshooting, Dataverse, Omnichannel, Application Lifecycle Management, Technical Training, Security, Environment Planning, Integration, Customer Engagement
Specialization
Candidates should have intermediate to expert experience in Power Platform governance and Dynamics 365 functionalities. Fluency in Spanish and advanced knowledge of Power Platform Admin Center are also required.
Experience Required
Minimum 5 year(s)
Sales Enablement Expert at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Sales, Coaching, Training, Communication, Strategic Thinking, Data Analysis, Performance Improvement, Collaboration, Motivation, Product Knowledge, Adaptability, Proactivity, Learning Culture, Sales Tools Creation, Feedback, Support
Specialization
Candidates should have hands-on experience in sales or enablement and be confident communicators. They should excel at turning data into actionable insights and have a passion for helping others succeed.
Experience Required
Minimum 2 year(s)
Associate Manager, B2B Sales at Concentrix Corporation United States
Wade Hampton, South Carolina, United States - Full Time
Skills Needed
Sales Leadership, Customer Focus, Sales Forecasting, Coaching, Performance Evaluation, Data Analysis, Crm Experience, Change Management, Multi Tasking, Technology Eagerness, Revenue Maximization, Operations Experience, Strategic Relationship Building, Problem Solving, Team Management, Client Satisfaction
Specialization
Candidates should have over 5 years of proven sales experience and a passion for customer experience. They must also possess excellent coaching skills and experience with CRM tools like Salesforce.
Experience Required
Minimum 5 year(s)
Costumer Service Representative (French-speaking) - On-site - BO01 at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, Listening, Problem Solving, It Platform Knowledge, Windows, Ms Office, Internet Configuration, Bilingual French, Advanced English
Specialization
Candidates should have a proficient or bilingual level of French and advanced English, along with a good disposition to work in a customer service environment. Customer care skills and a working knowledge of IT platforms are also required.
Fashion Support Consultant (English-speaking) - On-site MX02 at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, It Platform Knowledge, Windows, Ms Office, Problem Solving, Communication, Ownership, Escalation
Specialization
Proficiency in English and customer care skills are essential for this role. A working knowledge of IT platforms and applications is required, and sales experience is a plus.
B2B Talent Acquisition Specialist - German at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Communication Skills, Multi Tasking, Prioritization, Microsoft Office, Self Starter, Attention To Detail, Confidentiality, Recruitment, Interviewing, Negotiation, Sourcing, Record Keeping, Compliance, Stakeholder Management, Ethical Behavior, Relationship Development
Specialization
Candidates should have less than two years of relevant experience and a preferred bachelor's degree. Strong communication skills, attention to detail, and the ability to handle confidential information are essential.
Customer Advisor Digi-Key bilingual English/Polish - hybride in Enschede at Concentrix Corporation United States
Enschede, Overijssel, Netherlands - Full Time
Skills Needed
Customer Service, Bilingual Communication, Relationship Management, Multitasking, Problem Solving, Collaboration, Technical Support, Sales Support
Specialization
Fluency in English and Polish is required, along with the ability to work a minimum of 32-40 hours. Previous experience in customer service, particularly in B2B, is a plus.
Technical I, IT Operations (TCF) at Concentrix Corporation United States
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Troubleshooting, Telephony Support, Hardware Upgrades, Software Upgrades, Network Services, Technical Support, Preventative Maintenance, Customer Service, Mentoring, Installation, Configuration, Problem Resolution, Documentation, Inventory Management, Circuit Operation, Wiring Infrastructure
Specialization
Candidates should have experience in troubleshooting moderate complexity PC problems and providing telephony support. The position requires the ability to perform hardware and software upgrades and assist in complex projects.
Risk Analyst at Concentrix Corporation United States
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Computer Navigation Skills, Effective Communication, Attention To Detail, Teamwork, Independent Work, Shift Flexibility
Specialization
Candidates should have basic computer skills and the ability to communicate effectively. A minimum of two years of college education is required, with no prior call center experience necessary.
Systems Administrator – Linux/Cloud/VMware at Concentrix Corporation United States
Omaha, Nebraska, United States - Full Time
Skills Needed
Linux Administration, Windows Server, Vmware, Cloud Technologies, Backup Solutions, San Storage, Nas Storage, Scripting, Automation, Database Support, Performance Monitoring, Security Best Practices, Itil Processes, Documentation, Mentoring, Troubleshooting
Specialization
Candidates should have 3+ years of hands-on Linux administration and 2+ years of Windows Server administration experience. Practical knowledge of VMware, enterprise backup platforms, and cloud infrastructure is also required.
Experience Required
Minimum 5 year(s)
Team Manager with Swedish (Relocation Support) at Concentrix Corporation United States
Warsaw, Masovian Voivodeship, Poland -
Full Time


Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Team Leadership, Coaching, Performance Management, Communication Skills, BPO Experience, Fluency In Swedish, Fluency In English, Multi-tasking, Prioritization, Problem Solving, Customer Service, Team Meetings, Training, Flexibility, Motivation, Advocacy

Industry

IT Services and IT Consulting

Description
Job Title: Team Manager with Swedish (Relocation Support) Job Description Concentrix is a global leader in customer experience solutions and technology. We specialize in creating engaging customer experiences and driving digital transformation for some of the world’s best brands. Our diverse and talented team operates across multiple countries, helping clients enhance customer loyalty and grow their businesses. Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly. Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations. Communicate expectations to employees and provide timely updates. Provide subject matter expertise in handling escalated customer calls as needed. Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities. Stay current on internal work processes, policies and procedures. Attend required manager development training. Promote the Concentrix values through both behavior and attitude, including being an advocate for team members. Candidate Profile Experience as Team Leader is required. Experience within BPO environment will be considered an advantage. Fluency in both English (B2 and above) and Swedish (C2) Highly motivated individual with skills to develop and coach team members to achieve performance expectations. Work well under pressure and follow through on items to completion. Strong communication skills, both written and verbal. Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables. Ability to mentor, coach and provide direction to a team of employees. Willingness to work a flexible schedule 5 days weekly on rotation Monday-Sunday between 7am-8:30pm from our office in Warsaw. What we offer: Competitive salary Relocation Support Comprehensive training programs. Health and wellness benefits, including medical insurance with Luxmed Flexible work schedules Career growth opportunities within a global organization. An inclusive culture that values diversity. Join Concentrix in Poland and be part of a dynamic team that values innovation, collaboration, and excellence. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: POL Warsaw - Al. Solidarności 171, Building B-3rd Flr Language Requirements: Swedish (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Responsibilities
The Team Manager is responsible for supervising call center associates, monitoring work and attendance, and ensuring performance metrics are met. They will also coach team members, handle escalated customer calls, and conduct team meetings for effective communication.
Team Manager with Swedish (Relocation Support) at Concentrix Corporation United States
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Team Leadership, Coaching, Performance Management, Communication Skills, Bpo Experience, Fluency In Swedish, Fluency In English, Multi Tasking, Prioritization, Problem Solving, Customer Service, Team Meetings, Training, Flexibility, Motivation, Advocacy
Specialization
Candidates should have experience as a Team Leader, preferably in a BPO environment, and must be fluent in both English and Swedish. Strong communication skills and the ability to mentor and coach team members are essential.
Experience Required
Minimum 2 year(s)
Python Developer at Concentrix Corporation United States
Omaha, Nebraska, United States - Full Time
Skills Needed
Python, Scala, Snowflake, Etl, Elt, Data Pipelines, Cloud Platforms, Data Quality, Data Governance, Data Security, Problem Solving, Communication, Data Engineering, Performance Tuning, Data Modeling, Automation
Specialization
Candidates must have proficiency in Scala and Python programming, along with strong experience with Snowflake. Familiarity with ETL/ELT processes and cloud platforms is also required.
Experience Required
Minimum 2 year(s)
Senior Lead Frontend Developer - Bilingual at Concentrix Corporation United States
, , Mexico - Full Time
Skills Needed
Typescript, Javascript, React.Js, Css Frameworks, Event Driven Systems, Microservices, Monitoring Tools, Observability Tools, Ci/Cd Pipelines, Application Security, Networking Principles, Unit Testing, Agile Environments, Leadership, Collaboration
Specialization
Candidates should have 8+ years of software development experience with a strong focus on web applications, including 6+ years of hands-on experience with TypeScript and JavaScript. A proven track record in designing event-driven systems and microservices architectures is essential.
Experience Required
Minimum 10 year(s)
French Team Leader – AML/CFT Operations at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Aml Compliance, Cft Compliance, Team Leadership, Transaction Monitoring, Analytical Skills, Communication Skills, Interpersonal Skills, Kyc Regulations, Attention To Detail, Organizational Skills, Coaching, Training, Quality Control, Case Management Systems, Ms Office, Problem Solving
Specialization
Candidates should have proven experience in AML/CFT compliance or team leadership in a compliance environment. Fluency in French and English is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Account Manager at Concentrix Corporation United States
Dublin, Leinster, Ireland - Full Time
Skills Needed
Account Management, Client Relations, Sales Strategy, Negotiation, Customer Satisfaction, Data Analysis, Problem Solving, Revenue Growth, Service Contracts, Risk Management, Contingency Planning, Relationship Building, Operational Needs, Competitive Analysis, Team Collaboration, Quotas Achievement
Specialization
The job requires managing client accounts and resolving escalated issues. Candidates should have experience in sales and customer relationship management.
Experience Required
Minimum 2 year(s)
Senior Consultant - Customer Experience at Concentrix Corporation United States
Paris, Ile-de-France, France - Full Time
Skills Needed
Customer Experience, Analytical Skills, Communication Skills, Agility, Risk Taking, Business Sense, Curiosity, Operational Excellence, Productivity Optimization, Commercial Performance, Voice Of The Customer, Omnichannel Strategy, Digital Engineering, Human Centered Design, Market Research, Consulting
Specialization
Candidates should have a Bac +5 degree from a major business school and 2-3 years of experience in management or strategy consulting. Experience in customer experience topics and industries like retail or travel is a plus.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Swedish-speaking) - On-site - Sport Clothi at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, Listening, Problem Solving, Ownership, Bilingual, Communication
Specialization
Proficiency in Swedish and advanced English is required, along with a good disposition to work in a customer service environment. Candidates should have strong customer care skills and the ability to take ownership of calls.
Conseiller Client (F/H) - Service Client - Dakar - Français at Concentrix Corporation United States
, , Senegal - Full Time
Skills Needed
French, Communication Skills, Organization, Autonomy, Positive Attitude, Digital Tools Proficiency, Curiosity For New Technologies, Customer Satisfaction
Specialization
Candidates must have a perfect command of French, both written and spoken. They should possess excellent communication skills, be organized, autonomous, and have a positive attitude.
Professional II, Operations Support at Concentrix Corporation United States
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Financial Analysis, Revenue Projection, Cost Control, Data Analysis, Efficiency Panels
Experience Required
Minimum 2 year(s)
IT Service Delivery Manager with English and French at Concentrix Corporation United States
Abidjan, Analamanga, Madagascar - Full Time
Skills Needed
Service Delivery Management, Client Relationship Management, Conflict Resolution, Project Management, Cost Management, Communication Skills, Negotiation Skills, Presentation Skills, Customer Satisfaction, Change Management, Incident Management, It Solutions, Team Collaboration, Continuous Improvement, Technical Support, Problem Solving
Specialization
Candidates should have a minimum of 5 years of relevant IT experience and be fluent in both English and French. Strong skills in communication, negotiation, and project management are essential, along with the ability to handle conflict resolution and manage multiple projects.
Experience Required
Minimum 5 year(s)
Senior CRM and Power Platform Engineer at Concentrix Corporation United States
, , United Kingdom - Full Time
Skills Needed
Power Platform, Dynamics 365, Governance, Administration, Power Apps, Power Automate, Customization, Troubleshooting, Dataverse, Omnichannel, Application Lifecycle Management, Technical Training, Security, Environment Planning, Integration, Customer Engagement
Specialization
Candidates should have intermediate to expert experience in Power Platform governance and Dynamics 365 functionalities. Fluency in Spanish and advanced knowledge of Power Platform Admin Center are also required.
Experience Required
Minimum 5 year(s)
Sales Enablement Expert at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Sales, Coaching, Training, Communication, Strategic Thinking, Data Analysis, Performance Improvement, Collaboration, Motivation, Product Knowledge, Adaptability, Proactivity, Learning Culture, Sales Tools Creation, Feedback, Support
Specialization
Candidates should have hands-on experience in sales or enablement and be confident communicators. They should excel at turning data into actionable insights and have a passion for helping others succeed.
Experience Required
Minimum 2 year(s)
Associate Manager, B2B Sales at Concentrix Corporation United States
Wade Hampton, South Carolina, United States - Full Time
Skills Needed
Sales Leadership, Customer Focus, Sales Forecasting, Coaching, Performance Evaluation, Data Analysis, Crm Experience, Change Management, Multi Tasking, Technology Eagerness, Revenue Maximization, Operations Experience, Strategic Relationship Building, Problem Solving, Team Management, Client Satisfaction
Specialization
Candidates should have over 5 years of proven sales experience and a passion for customer experience. They must also possess excellent coaching skills and experience with CRM tools like Salesforce.
Experience Required
Minimum 5 year(s)
Costumer Service Representative (French-speaking) - On-site - BO01 at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, Listening, Problem Solving, It Platform Knowledge, Windows, Ms Office, Internet Configuration, Bilingual French, Advanced English
Specialization
Candidates should have a proficient or bilingual level of French and advanced English, along with a good disposition to work in a customer service environment. Customer care skills and a working knowledge of IT platforms are also required.
Fashion Support Consultant (English-speaking) - On-site MX02 at Concentrix Corporation United States
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Customer Care Skills, It Platform Knowledge, Windows, Ms Office, Problem Solving, Communication, Ownership, Escalation
Specialization
Proficiency in English and customer care skills are essential for this role. A working knowledge of IT platforms and applications is required, and sales experience is a plus.
B2B Talent Acquisition Specialist - German at Concentrix Corporation United States
Athens, Attica, Greece - Full Time
Skills Needed
Communication Skills, Multi Tasking, Prioritization, Microsoft Office, Self Starter, Attention To Detail, Confidentiality, Recruitment, Interviewing, Negotiation, Sourcing, Record Keeping, Compliance, Stakeholder Management, Ethical Behavior, Relationship Development
Specialization
Candidates should have less than two years of relevant experience and a preferred bachelor's degree. Strong communication skills, attention to detail, and the ability to handle confidential information are essential.
Customer Advisor Digi-Key bilingual English/Polish - hybride in Enschede at Concentrix Corporation United States
Enschede, Overijssel, Netherlands - Full Time
Skills Needed
Customer Service, Bilingual Communication, Relationship Management, Multitasking, Problem Solving, Collaboration, Technical Support, Sales Support
Specialization
Fluency in English and Polish is required, along with the ability to work a minimum of 32-40 hours. Previous experience in customer service, particularly in B2B, is a plus.
Technical I, IT Operations (TCF) at Concentrix Corporation United States
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Troubleshooting, Telephony Support, Hardware Upgrades, Software Upgrades, Network Services, Technical Support, Preventative Maintenance, Customer Service, Mentoring, Installation, Configuration, Problem Resolution, Documentation, Inventory Management, Circuit Operation, Wiring Infrastructure
Specialization
Candidates should have experience in troubleshooting moderate complexity PC problems and providing telephony support. The position requires the ability to perform hardware and software upgrades and assist in complex projects.
Risk Analyst at Concentrix Corporation United States
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Computer Navigation Skills, Effective Communication, Attention To Detail, Teamwork, Independent Work, Shift Flexibility
Specialization
Candidates should have basic computer skills and the ability to communicate effectively. A minimum of two years of college education is required, with no prior call center experience necessary.
Systems Administrator – Linux/Cloud/VMware at Concentrix Corporation United States
Omaha, Nebraska, United States - Full Time
Skills Needed
Linux Administration, Windows Server, Vmware, Cloud Technologies, Backup Solutions, San Storage, Nas Storage, Scripting, Automation, Database Support, Performance Monitoring, Security Best Practices, Itil Processes, Documentation, Mentoring, Troubleshooting
Specialization
Candidates should have 3+ years of hands-on Linux administration and 2+ years of Windows Server administration experience. Practical knowledge of VMware, enterprise backup platforms, and cloud infrastructure is also required.
Experience Required
Minimum 5 year(s)
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