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Lead - Account Manager at Freshworks
London, England, United Kingdom - Full Time
Skills Needed
Account Management, Sales, Customer Success, Consultative Approach, Relationship Building, Presentation Skills, Strategic Mindset, Collaboration, Adaptability, Communication, Crm, Cx, Ex, Itsm, Upselling, Cross Selling
Specialization
Candidates should have 5 to 8 years of experience in SaaS or solution-based sales and a consultative approach to working with enterprise customers. Strong communication skills and domain knowledge in CRM, CX, EX, or ITSM solutions are preferred.
Experience Required
Minimum 5 year(s)
Senior Data Engineer : BI/Analytics at act digital
Paris, Ile-de-France, France - Full Time
Skills Needed
Scala, Spark, Ssas, Data Modeling, Data Quality, Data Pipeline, Agile, Communication, Collaboration
Specialization
You should have a Bac+5 degree in computer science and at least 3 years of experience in a data team within an Agile environment. Proficiency in Scala/Spark and confirmed experience with SSAS, particularly tabular cubes, is required.
Experience Required
Minimum 2 year(s)
Hollister Co. - Responsable Adjoint (Assistant Manager), Alma at Abercrombie and Fitch Co.
Rennes, Brittany, France - Full Time
Skills Needed
Customer Experience, Sales Development, Omni Channel Fulfillment, Store Presentation, Sales Floor Supervision, Store Operations, Staffing, Scheduling, Payroll Management, Training, Development, Communication, Asset Protection, Problem Solving, Team Building, Fashion Knowledge
Specialization
Candidates must have a Bachelor's Degree or one year of supervisory experience in a customer-facing role. Fluency in English and French at CEFR B2 level is required.
Infirmier (IDE) H/F at Colisée France
Marseille, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Infirmier, Soins Infirmiers, Diagnostics, Activités Thérapeutiques, Coordination, Respect, Engagement, Cohésion, écoute, Transparence, Formation, Sourire, Patience, Bonne Humeur, Oreille Attentive
Specialization
Candidates must be a state-certified nurse and embody the values of cohesion, respect, and engagement. Personal qualities such as energy, curiosity, and a positive attitude are highly valued.
Maintenance Technician - Air Condition at Accor
Sharm El Sheikh, South Sinai, Egypt - Full Time
Skills Needed
Air Conditioning, Refrigeration, Preventive Maintenance, Safety Regulations, Cleanliness, Technical Knowledge, Energy Efficiency, Waste Management, Chemical Handling, Quality Management, Occupational Health, Repair Skills, Problem Solving, Team Participation, Customer Service, Time Management
Specialization
Candidates must have at least a technical high school or vocational diploma and a minimum of 2 years of practical experience in the field. Computer literacy is required, and technical knowledge about methods and processes related to the job is expected.
Experience Required
Minimum 2 year(s)
Senior Crowd Artist at Outpost VFX
London, England, United Kingdom - Full Time
Skills Needed
Houdini, Photo Realistic Effects, Vfx Projects
Specialization
Experience with Houdini and a strong artistic sense for photo-realistic effects involving environments, characters, and magic are essential. Previous experience on high-end VFX projects is also required.
Experience Required
Minimum 5 year(s)
Contractor Senior Test facility Engineer at Ricardo Singapore
, , United Kingdom - Full Time
Skills Needed
Mechanical Design, Test Methodologies, Project Management, Instrumentation, Automotive Industry, Supplier Management, Fault Finding Techniques, Engineering Drawings, Powertrain Systems, Technical Guidance, Prototype Development, Testing, Durability Testing, Installation, Communication Skills, Interpersonal Skills
Specialization
A degree in Engineering (Mechanical, Automotive, or related discipline) is essential, along with proven experience in mechanical design or installation within the automotive industry. Strong project management capabilities and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Convention&Events Sales Manager at Accor
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Detail Oriented, Organized, Multi Tasking, Verbal Communication, Written Communication, English Language, Computer Skills, Sales Management, Contract Negotiation, Client Relations, Market Analysis, Event Planning, Team Supervision, Travel Coordination, Presentation Skills, Customer Satisfaction
Specialization
Candidates must have a genuine desire to satisfy hotel guests and be detail-oriented and organized. Excellent communication skills in English and good computer skills are also required.
Experience Required
Minimum 2 year(s)
UX Designer (STO) at act digital
Warszawa, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Figma, Axure, Zeplin, Sketch, Analytical Skills, Business Analysis, User Requirements, System Requirements, Unit Testing, Training Planning, Financial Sector Experience, Business Architecture, Presentation Skills, Report Preparation, Adaptability, Independence
Specialization
Candidates should have a strong knowledge of Figma and experience in developing solution concepts and business architecture. Personal traits such as diligence, openness, and adaptability are also important.
Experience Required
Minimum 2 year(s)
Inžinierė (-ius) Operatyvinio valdymo grupėje at EPSO-G
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Electrical Engineering, Analytical Skills, Communication Skills, Attention To Detail, Initiative, Computer Skills, Project Management, Problem Solving, Teamwork, Documentation, Signal Analysis, System Improvement, Training, Client Coordination, Operational Management
Specialization
Candidates should have a university degree in electrical engineering or fundamental sciences, with experience in the electrical energy sector being a plus. Strong English language skills and proficiency in computer use are essential, along with a responsible and proactive attitude.
Inžinierė (-ius) Operatyvinio valdymo grupėje at EPSO-G
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Electrical Engineering, Analytical Skills, Communication Skills, Attention To Detail, Initiative, Computer Skills, Project Management, Problem Solving, Teamwork, Documentation, Operational Management, Signal Analysis, System Improvement, Training, Client Coordination
Specialization
Candidates should have a university degree in electrical engineering or fundamental sciences, with experience in the energy sector being a plus. Strong English language skills and excellent computer proficiency are required.
Auditor/a de Punto de Venta at Externalia
Málaga, Andalusia, Spain - Full Time
Skills Needed
Communication Skills, Negotiation Skills, Proactivity, Teamwork, Organization Skills
Specialization
The ideal candidate should have excellent communication and negotiation skills, along with dynamism and strong organizational abilities. A passion for sales and comfort in the consumer goods channel is essential.
Gestionnaire de stock (H/F) - CDI at B&M France
Cournon-d'Auvergne, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Stock Management, Data Entry, Excel, Safety Regulations, Warehouse Operations, Anomaly Resolution, Team Collaboration, Inventory Optimization, Software Utilization, Logistics Coordination, Barcode Scanning, Handling Equipment, Commercial Operations Planning, Stock Monitoring, Preparation Efficiency
Specialization
Candidates should have data entry skills and familiarity with stock management software. Knowledge of safety regulations and warehouse operations is essential, along with the ability to use handling equipment.
Diagnostiqueur immobilier F/H at HYPÉRION DÉVELOPPEMENT
, , - Full Time
Skills Needed
Team Spirit, Attention To Detail, Interpersonal Skills, Writing Skills, Organizational Skills, Technical Skills
Specialization
The position is open to beginners, with training provided, but a diploma or experience in the building sector is a plus. Proficiency in IT tools and a valid driver's license are essential.
Менеджер по маркетингу направления «Профессиональные решения» at Syngenta Group
Krasnodar, Krasnodar Krai, Russia - Full Time
Skills Needed
Marketing, Market Analysis, Advertising Campaigns, Strategic Planning, Cross Functional Collaboration, Project Management, English Language Proficiency, Microsoft Office, Agro Business Experience, Pharmaceutical Experience, Media Agency Collaboration, Marketplace Experience, Marketing Campaign Planning, Innovation, Business Development, Sales Support
Specialization
A higher education degree in marketing is preferred, along with at least 3 years of experience in marketing within the agro-business or pharmaceutical sectors. Proficiency in English and experience with marketing tools and strategies are essential.
Experience Required
Minimum 2 year(s)
Team Lead, Service Delivery at TTEC
Mohali, Punjab, India - Full Time
Skills Needed
Computer Savvy, Ms Office, Team Leadership, Coaching, Escalation Handling, Agent Productivity, Customer Satisfaction, Attrition Rate, First Call Resolution, Net Promoter Score
Specialization
Candidates should have a high school diploma or equivalent and 2 years of experience as a Team Lead in a BPO Voice Process. A good understanding of customer service metrics and hands-on coaching experience is also required.
Experience Required
Minimum 2 year(s)
Site Management Associate at PSI CRO
Seoul, , South Korea - Full Time
Skills Needed
Organizational Skills, Planning Skills, Problem Solving Abilities, Flexibility, Detail Oriented, Multi Tasking, Customer Service Skills, Interpersonal Skills
Specialization
Candidates should have a college or university degree in Life Sciences and prior administrative experience in a Clinical Research or CRO environment. Good organizational skills, attention to detail, and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Tendering Team Leader at ABEC
Cairo, Cairo, Egypt - Full Time
Skills Needed
Leadership Skills, Planning, Organization, Detail Orientation, Decision Making, Team Building, Collaboration, Conflict Resolution Skills, Negotiating Skills, Organizing Skills, Coaching, Communication, Problem Solving, Data Analysis, Supervision, Training
Specialization
Candidates must have a Bachelor's Degree in Civil or Architecture Engineering and 6-8 years of relevant experience. Proficiency in English and Arabic is required, with additional languages being an asset.
Experience Required
Minimum 5 year(s)
AZAFATOS/AS DE VENTAS CON COCHE DE EMPRESA - 40H/S - CANTABRIA at Staff Global Group
, Cantabria, Spain - Full Time
Skills Needed
Sales, Customer Service, Promotional Material, Reporting, Communication, Teamwork
Specialization
A passion for sales and the ability to engage customers is essential. Previous experience in sales or customer service is preferred but not mandatory.
Vendedor/a - Elche l'Aljub- Interinidad (30h) at Rituals
Elx / Elche, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Brand Ambassador
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should have decision-making abilities and be detail-oriented.
Lead - Account Manager at Freshworks
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Management, Sales, Customer Success, Consultative Approach, Relationship Building, Presentation Skills, Strategic Mindset, Collaboration, Adaptability, Communication, CRM, CX, EX, ITSM, Upselling, Cross-Selling

Industry

Software Development

Description
Company Description Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you’ll be part of a global team that values collaboration, curiosity, and impact. Together, we’ll create growth: for our customers, our company, and for you. Job Description As a Lead - Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. What you’ll do: - Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers. - Articulate Value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results. - Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships. - Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success. - Hunt & Prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent execution. Travel, as required, to connect in person, foster relationships, and represent Freshworks with purpose. Qualifications - Experience that counts: 5 to 8 years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory. - Strategic mindset: Curiosity, collaboration adaptability: you’re open to learning and comfortable navigating change. - Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation. - Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs. - Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional Information At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Responsibilities
As a Lead - Account Manager, you will engage with key accounts to drive growth through upselling and renewals while building long-term partnerships. You will articulate value to executives and lead complex sales cycles to secure strategic wins.
Lead - Account Manager at Freshworks
London, England, United Kingdom - Full Time
Skills Needed
Account Management, Sales, Customer Success, Consultative Approach, Relationship Building, Presentation Skills, Strategic Mindset, Collaboration, Adaptability, Communication, Crm, Cx, Ex, Itsm, Upselling, Cross Selling
Specialization
Candidates should have 5 to 8 years of experience in SaaS or solution-based sales and a consultative approach to working with enterprise customers. Strong communication skills and domain knowledge in CRM, CX, EX, or ITSM solutions are preferred.
Experience Required
Minimum 5 year(s)
Senior Data Engineer : BI/Analytics at act digital
Paris, Ile-de-France, France - Full Time
Skills Needed
Scala, Spark, Ssas, Data Modeling, Data Quality, Data Pipeline, Agile, Communication, Collaboration
Specialization
You should have a Bac+5 degree in computer science and at least 3 years of experience in a data team within an Agile environment. Proficiency in Scala/Spark and confirmed experience with SSAS, particularly tabular cubes, is required.
Experience Required
Minimum 2 year(s)
Hollister Co. - Responsable Adjoint (Assistant Manager), Alma at Abercrombie and Fitch Co.
Rennes, Brittany, France - Full Time
Skills Needed
Customer Experience, Sales Development, Omni Channel Fulfillment, Store Presentation, Sales Floor Supervision, Store Operations, Staffing, Scheduling, Payroll Management, Training, Development, Communication, Asset Protection, Problem Solving, Team Building, Fashion Knowledge
Specialization
Candidates must have a Bachelor's Degree or one year of supervisory experience in a customer-facing role. Fluency in English and French at CEFR B2 level is required.
Infirmier (IDE) H/F at Colisée France
Marseille, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Infirmier, Soins Infirmiers, Diagnostics, Activités Thérapeutiques, Coordination, Respect, Engagement, Cohésion, écoute, Transparence, Formation, Sourire, Patience, Bonne Humeur, Oreille Attentive
Specialization
Candidates must be a state-certified nurse and embody the values of cohesion, respect, and engagement. Personal qualities such as energy, curiosity, and a positive attitude are highly valued.
Maintenance Technician - Air Condition at Accor
Sharm El Sheikh, South Sinai, Egypt - Full Time
Skills Needed
Air Conditioning, Refrigeration, Preventive Maintenance, Safety Regulations, Cleanliness, Technical Knowledge, Energy Efficiency, Waste Management, Chemical Handling, Quality Management, Occupational Health, Repair Skills, Problem Solving, Team Participation, Customer Service, Time Management
Specialization
Candidates must have at least a technical high school or vocational diploma and a minimum of 2 years of practical experience in the field. Computer literacy is required, and technical knowledge about methods and processes related to the job is expected.
Experience Required
Minimum 2 year(s)
Senior Crowd Artist at Outpost VFX
London, England, United Kingdom - Full Time
Skills Needed
Houdini, Photo Realistic Effects, Vfx Projects
Specialization
Experience with Houdini and a strong artistic sense for photo-realistic effects involving environments, characters, and magic are essential. Previous experience on high-end VFX projects is also required.
Experience Required
Minimum 5 year(s)
Contractor Senior Test facility Engineer at Ricardo Singapore
, , United Kingdom - Full Time
Skills Needed
Mechanical Design, Test Methodologies, Project Management, Instrumentation, Automotive Industry, Supplier Management, Fault Finding Techniques, Engineering Drawings, Powertrain Systems, Technical Guidance, Prototype Development, Testing, Durability Testing, Installation, Communication Skills, Interpersonal Skills
Specialization
A degree in Engineering (Mechanical, Automotive, or related discipline) is essential, along with proven experience in mechanical design or installation within the automotive industry. Strong project management capabilities and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Convention&Events Sales Manager at Accor
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Detail Oriented, Organized, Multi Tasking, Verbal Communication, Written Communication, English Language, Computer Skills, Sales Management, Contract Negotiation, Client Relations, Market Analysis, Event Planning, Team Supervision, Travel Coordination, Presentation Skills, Customer Satisfaction
Specialization
Candidates must have a genuine desire to satisfy hotel guests and be detail-oriented and organized. Excellent communication skills in English and good computer skills are also required.
Experience Required
Minimum 2 year(s)
UX Designer (STO) at act digital
Warszawa, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Figma, Axure, Zeplin, Sketch, Analytical Skills, Business Analysis, User Requirements, System Requirements, Unit Testing, Training Planning, Financial Sector Experience, Business Architecture, Presentation Skills, Report Preparation, Adaptability, Independence
Specialization
Candidates should have a strong knowledge of Figma and experience in developing solution concepts and business architecture. Personal traits such as diligence, openness, and adaptability are also important.
Experience Required
Minimum 2 year(s)
Inžinierė (-ius) Operatyvinio valdymo grupėje at EPSO-G
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Electrical Engineering, Analytical Skills, Communication Skills, Attention To Detail, Initiative, Computer Skills, Project Management, Problem Solving, Teamwork, Documentation, Signal Analysis, System Improvement, Training, Client Coordination, Operational Management
Specialization
Candidates should have a university degree in electrical engineering or fundamental sciences, with experience in the electrical energy sector being a plus. Strong English language skills and proficiency in computer use are essential, along with a responsible and proactive attitude.
Inžinierė (-ius) Operatyvinio valdymo grupėje at EPSO-G
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Electrical Engineering, Analytical Skills, Communication Skills, Attention To Detail, Initiative, Computer Skills, Project Management, Problem Solving, Teamwork, Documentation, Operational Management, Signal Analysis, System Improvement, Training, Client Coordination
Specialization
Candidates should have a university degree in electrical engineering or fundamental sciences, with experience in the energy sector being a plus. Strong English language skills and excellent computer proficiency are required.
Auditor/a de Punto de Venta at Externalia
Málaga, Andalusia, Spain - Full Time
Skills Needed
Communication Skills, Negotiation Skills, Proactivity, Teamwork, Organization Skills
Specialization
The ideal candidate should have excellent communication and negotiation skills, along with dynamism and strong organizational abilities. A passion for sales and comfort in the consumer goods channel is essential.
Gestionnaire de stock (H/F) - CDI at B&M France
Cournon-d'Auvergne, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Stock Management, Data Entry, Excel, Safety Regulations, Warehouse Operations, Anomaly Resolution, Team Collaboration, Inventory Optimization, Software Utilization, Logistics Coordination, Barcode Scanning, Handling Equipment, Commercial Operations Planning, Stock Monitoring, Preparation Efficiency
Specialization
Candidates should have data entry skills and familiarity with stock management software. Knowledge of safety regulations and warehouse operations is essential, along with the ability to use handling equipment.
Diagnostiqueur immobilier F/H at HYPÉRION DÉVELOPPEMENT
, , - Full Time
Skills Needed
Team Spirit, Attention To Detail, Interpersonal Skills, Writing Skills, Organizational Skills, Technical Skills
Specialization
The position is open to beginners, with training provided, but a diploma or experience in the building sector is a plus. Proficiency in IT tools and a valid driver's license are essential.
Менеджер по маркетингу направления «Профессиональные решения» at Syngenta Group
Krasnodar, Krasnodar Krai, Russia - Full Time
Skills Needed
Marketing, Market Analysis, Advertising Campaigns, Strategic Planning, Cross Functional Collaboration, Project Management, English Language Proficiency, Microsoft Office, Agro Business Experience, Pharmaceutical Experience, Media Agency Collaboration, Marketplace Experience, Marketing Campaign Planning, Innovation, Business Development, Sales Support
Specialization
A higher education degree in marketing is preferred, along with at least 3 years of experience in marketing within the agro-business or pharmaceutical sectors. Proficiency in English and experience with marketing tools and strategies are essential.
Experience Required
Minimum 2 year(s)
Team Lead, Service Delivery at TTEC
Mohali, Punjab, India - Full Time
Skills Needed
Computer Savvy, Ms Office, Team Leadership, Coaching, Escalation Handling, Agent Productivity, Customer Satisfaction, Attrition Rate, First Call Resolution, Net Promoter Score
Specialization
Candidates should have a high school diploma or equivalent and 2 years of experience as a Team Lead in a BPO Voice Process. A good understanding of customer service metrics and hands-on coaching experience is also required.
Experience Required
Minimum 2 year(s)
Site Management Associate at PSI CRO
Seoul, , South Korea - Full Time
Skills Needed
Organizational Skills, Planning Skills, Problem Solving Abilities, Flexibility, Detail Oriented, Multi Tasking, Customer Service Skills, Interpersonal Skills
Specialization
Candidates should have a college or university degree in Life Sciences and prior administrative experience in a Clinical Research or CRO environment. Good organizational skills, attention to detail, and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Tendering Team Leader at ABEC
Cairo, Cairo, Egypt - Full Time
Skills Needed
Leadership Skills, Planning, Organization, Detail Orientation, Decision Making, Team Building, Collaboration, Conflict Resolution Skills, Negotiating Skills, Organizing Skills, Coaching, Communication, Problem Solving, Data Analysis, Supervision, Training
Specialization
Candidates must have a Bachelor's Degree in Civil or Architecture Engineering and 6-8 years of relevant experience. Proficiency in English and Arabic is required, with additional languages being an asset.
Experience Required
Minimum 5 year(s)
AZAFATOS/AS DE VENTAS CON COCHE DE EMPRESA - 40H/S - CANTABRIA at Staff Global Group
, Cantabria, Spain - Full Time
Skills Needed
Sales, Customer Service, Promotional Material, Reporting, Communication, Teamwork
Specialization
A passion for sales and the ability to engage customers is essential. Previous experience in sales or customer service is preferred but not mandatory.
Vendedor/a - Elche l'Aljub- Interinidad (30h) at Rituals
Elx / Elche, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Brand Ambassador
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should have decision-making abilities and be detail-oriented.
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