BACKGROUND

City St. George’s Library service provides support to students, staff and the wider University community, with user support delivered both online and at our library help desks. Library Services hold Customer Service Excellence accreditation. We are seeking to recruit a Senior Information Assistant to join our User Services team in the Law Library, at our Clerkenwell campus.

RESPONSIBILITIES

The Senior Information Assistant role involves the supervision of the delivery of the enquiry and circulation services at the Law Library. Duties will include contributing to the delivery of services at help desks and online user support (including online chat, enquiries and booking systems), as well overseeing the upkeep and maintenance of high quality library study spaces. You will assist in the scheduling and assigning of duties at library service points, including supporting the work of the Evening and Weekend team. You will also participate in Operational and Project groups to support delivery of the library operational plan.

PLEASE NOTE: THIS ROLE IS ONLY OPEN TO REDEPLOYEES AT CITY ST GEORGE’S. APPLICATIONS FROM INDIVIDUALS WHO ARE NOT REDEPLOYEES WILL NOT BE CONSIDERED AT THIS TIME.

To apply, please email your CV and cover letter to recruitmentcoordinators@city.ac.uk, demonstrating how you meet the essential criteria outlined in the person specification.
Closing date: 29 June 2025.
The selection process will involve an interview.
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions.