CLOSING DATE: 11TH SEPTEMBER 2025

We are currently seeking a highly skilled and motivated Technical Lead, to join our team at Royal London. As a Technical Lead, you will play a crucial role in managing the design, development, testing and smooth operation of our applications.
You will deliver development and test services to our business. You will be responsible for tool selection, vendor management and the technical roadmap for one or more pensions applications ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation.
This is a progressive role, joining the pensions applications teams, delivering scalable solutions to both our customers and employees. You will have the opportunity to work on a variety of initiatives, across pensions, working with stakeholders across the group.
This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers.

• You will provide problem management and incident resolution capability (production support) for the platform they are responsible for.
• Build trusting relationships with key stakeholders and internal customers.
• Provides expertise to their team on the methods and tools needed to deliver change through the specialist platform.
• Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s).
• You will manage the team’s performance against key deliverables and measures quality against agreed internal benchmarks.
• Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers.
• Builds trusting relationships with key stakeholders and internal customers.
• Inputs to financial planning and portfolio shaping activities across the Group. Will lead with recruitment of permanent and flexible resource.