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Software Jobs in United Kingdom

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Service Desk Team Leader at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Incident Management, Service Desk Management, Stakeholder Management, Resource Management, Customer Service, People Management, Coaching And Mentoring, Kpi Monitoring, Iso 20000 Compliance, Itil Framework, Business Writing, Verbal Communication, Continual Service Improvement, Sla Adherence, Time Management, Problem Solving
Specialization
Candidates must have demonstrable experience in Service Desk and Incident Management, along with ITIL 4 Foundation certification and eligibility for NPPVL3 + SC clearance. Strong leadership skills and working knowledge of the ISO 20000 Service Management Standard are required.
Experience Required
Minimum 5 year(s)
Data Migration Consultant at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Data Migration, Etl, Sql, Oracle, Sql Server, Postgresql, Xml, Csv, Json, Api Consumption, C#, Java, Data Mapping, Technical Requirements Gathering, Source System Analysis, Testing
Specialization
Candidates must have a strong understanding of ETL principles and proficiency in writing SQL for Oracle, SQL Server, and PostgreSQL. Experience with XML, CSV, JSON, and API consumption is required, while C# or Java skills are preferred.
Experience Required
Minimum 2 year(s)
Sales Account Manager - Public Safety at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
It Sales, Public Sector Knowledge, Communication, Presentation Skills, Crm Management, Forecasting, Pipeline Management, Bidding, Commercial Awareness, Relationship Building, Excel, Powerpoint
Specialization
Candidates should possess strong IT sales skills and an understanding of Public Sector organizations. Proficiency in CRM systems, Excel, and PowerPoint is required, along with the ability to obtain security clearance.
Experience Required
Minimum 2 year(s)
Senior Scrum Master at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Agile Coaching, Scrum Facilitation, Line Management, Product Backlog Management, Stakeholder Management, Jira, Confluence, User Centred Design, Kanban, Kpi Reporting, Conflict Resolution, Continuous Improvement, Psychological Safety, Mentoring, Strategic Planning, Data Driven Insights
Specialization
Requires deep knowledge of Agile methodologies and proficiency in Jira/Confluence, with CSM or PSM certification strongly preferred. Candidates must be eligible for Security Clearance and have the right to work in the UK.
Experience Required
Minimum 5 year(s)
Junior / Mid-Level Full Stack Developer at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Java, Kotlin, Spring Boot, Rest Apis, React, Angular, Typescript, Javascript, Html, Css, Sql, Nosql, Git, Ci/Cd, Unit Testing, Agile
Specialization
Requires 2 to 5 years of software development experience with proficiency in Java or Kotlin and backend frameworks like Spring Boot. Candidates must be eligible for UK security clearance and have a strong foundation in both front-end and back-end technologies.
Experience Required
Minimum 2 year(s)
Solutions Lead at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Solution Design, Pre Sales, Aws, Azure, Public Sector Consulting, Stakeholder Management, Solution Architecture, Bid Management, Workshop Facilitation, Technical Documentation, Strategic Planning, Problem Solving
Specialization
Requires substantial experience as a Solution Architect or Lead within the IT services industry, specifically with AWS and Azure cloud platforms. Must have a right to work in the UK and be eligible for security clearance, with a strong preference for public sector experience.
Experience Required
Minimum 5 year(s)
Oracle Database Application Support Team Lead at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Oracle Database Administration, Technical Leadership, Performance Tuning, Linux, Solaris, Apache Tomcat, Itsm Tools, Root Cause Analysis, Backup And Recovery, Shell Scripting, Customer Communication, Software Deployment
Specialization
Requires strong experience in Oracle Database administration, Linux/Solaris support, and Apache Tomcat deployment, specifically within public sector environments. Candidates must be eligible for UK Security Clearance and possess strong customer communication skills.
Experience Required
Minimum 5 year(s)
Senior Bid Manager at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Bid Management, Public Procurement, Stakeholder Management, Win Theme Development, Governance, Quality Assurance, Risk Management, Strategic Planning, Proposal Writing, Commercial Awareness, Mentoring, Facilitation
Specialization
Requires significant experience managing complex public sector bids and a proven track record of leading successful high-value opportunities. Strong knowledge of public procurement regulations and the ability to influence senior executives are essential.
Experience Required
Minimum 10 year(s)
Data Quality Assurance Tester - 12 Month FTC at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Data Profiling, Sql, Mysql, Data Migration, Etl Workflows, Data Quality Framework, Stored Procedures, Bi Dashboard Testing, Great Expectations, Microsoft Purview, Ydata Profiling, Case Management Systems, Oracle, Data Validation, Technical Communication, Problem Solving
Specialization
Candidates must have proven experience in QA testing for public sector data migrations and strong SQL skills. Essential requirements include SC and NPPV3 security clearances and a history of living in the UK for several consecutive years.
Experience Required
Minimum 2 year(s)
IT Support Engineer at GLOBAL SPHERE SOFTWARE SOLUTIONS LLC
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
IT Desk Service Manager (m/f/d) - Operations & Support at PSI Software SE Grid Energy Management
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Salesforce Administrator at Centaur Software Development Company Pty Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Service Desk Team Leader at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

37500.0

Posted On

18 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Incident Management, Service Desk Management, Stakeholder Management, Resource Management, Customer Service, People Management, Coaching and Mentoring, KPI Monitoring, ISO 20000 Compliance, ITIL Framework, Business Writing, Verbal Communication, Continual Service Improvement, SLA Adherence, Time Management, Problem Solving

Industry

IT Services and IT Consulting

Description
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description The Service Desk Team Leader is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day Service Desk and Incident Management process activities are delivered by the 24x7 service desk team to meet the needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Delivery Manager – Service Desk, the successful candidate will be responsible for delivering IT Service Desk and Incident Management to NEC and our customers. The role will have direct line management responsibility as well as functional management responsibility for a wider team based in Hartlepool, Chippenham and India. The role is wide-ranging and takes ownership of the delivery of the Service Desk and Incident Management (excluding Major Incident Management) processes within NEC. The successful candidate will show leadership qualities, ability to problem solve with their teams and work collaboratively with key business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. The role is Mon-Fri 09:00-17:30 and is hybrid office based in Hartlepool Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Delivery within NEC for; Incident Management excluding Major Incident Management Service Desk function The ability to lead a cohesive team split across multiple geographic locations and to manage people effectively. This includes the ability to coach and develop the team. Input into the measurement, monitoring and review of performance of the team and processes using KPIs and CSFs Ensuring the team is performant and skilled to the appropriate level Allocation of work within the team Ensure compliance with documented processes to allow certification to ISO20000 to be maintained. Awareness of the business priorities, objectives and drivers to implement continual service improvement strategies Work very closely with other process team leaders to ensure a full ITIL aligned end to end service is available to stakeholders Build and maintain relationships with internal and 3rd party organisations as required, such as technical resolver teams. Ensuring adherence to contractual SLAs Reviewing and verifying that all documentation is moderated and accurately updated in accordance with document management requirements Assist with the implementation of new services within CST, ensuring the teams are prepared for service take-on. Awareness of the business priorities, objectives and drivers to implement continual service improvement strategies Engagement with 3rd party organisations as required. An ability to balance and plan the short-term and long-term actions of the team. Awareness of all relevant industry standards. Awareness of best practices for service management. Strong verbal and written communication skills. An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk. An understanding of all of NECSWS business areas. The ability to manage time effectively while setting the tone of the team through leadership. Qualifications Demonstrable Service Desk and Incident Management Experience Stakeholder Management Resource Management Possess good customer service skills and an ability to innovate Good verbal communication and business writing Working knowledge and experience of the ISO 20000 Service Management Standard Ability to lead from the front and mentor both direct reports and the wider team to achieve the best they possibly can Essential Qualifications ITIL 4 Foundation You will need to be eligible for NPPVL3 + SC Desirable Qualifications and Skills ITIL 4 Intermediate Qualification ITIL 5 Foundation ITIL 5 Intermediate Qualification Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Compensation: GBP 33500 - GBP 37500 - yearly

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Responsibilities
The role is responsible for managing the day-to-day operations of the 24x7 Service Desk and Incident Management processes to ensure high-performance IT capability. This includes leading a geographically dispersed team, maintaining ISO20000 compliance, and collaborating with stakeholders to deliver ITIL-aligned services.
Service Desk Team Leader at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Incident Management, Service Desk Management, Stakeholder Management, Resource Management, Customer Service, People Management, Coaching And Mentoring, Kpi Monitoring, Iso 20000 Compliance, Itil Framework, Business Writing, Verbal Communication, Continual Service Improvement, Sla Adherence, Time Management, Problem Solving
Specialization
Candidates must have demonstrable experience in Service Desk and Incident Management, along with ITIL 4 Foundation certification and eligibility for NPPVL3 + SC clearance. Strong leadership skills and working knowledge of the ISO 20000 Service Management Standard are required.
Experience Required
Minimum 5 year(s)
Data Migration Consultant at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Data Migration, Etl, Sql, Oracle, Sql Server, Postgresql, Xml, Csv, Json, Api Consumption, C#, Java, Data Mapping, Technical Requirements Gathering, Source System Analysis, Testing
Specialization
Candidates must have a strong understanding of ETL principles and proficiency in writing SQL for Oracle, SQL Server, and PostgreSQL. Experience with XML, CSV, JSON, and API consumption is required, while C# or Java skills are preferred.
Experience Required
Minimum 2 year(s)
Sales Account Manager - Public Safety at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
It Sales, Public Sector Knowledge, Communication, Presentation Skills, Crm Management, Forecasting, Pipeline Management, Bidding, Commercial Awareness, Relationship Building, Excel, Powerpoint
Specialization
Candidates should possess strong IT sales skills and an understanding of Public Sector organizations. Proficiency in CRM systems, Excel, and PowerPoint is required, along with the ability to obtain security clearance.
Experience Required
Minimum 2 year(s)
Senior Scrum Master at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Agile Coaching, Scrum Facilitation, Line Management, Product Backlog Management, Stakeholder Management, Jira, Confluence, User Centred Design, Kanban, Kpi Reporting, Conflict Resolution, Continuous Improvement, Psychological Safety, Mentoring, Strategic Planning, Data Driven Insights
Specialization
Requires deep knowledge of Agile methodologies and proficiency in Jira/Confluence, with CSM or PSM certification strongly preferred. Candidates must be eligible for Security Clearance and have the right to work in the UK.
Experience Required
Minimum 5 year(s)
Junior / Mid-Level Full Stack Developer at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Java, Kotlin, Spring Boot, Rest Apis, React, Angular, Typescript, Javascript, Html, Css, Sql, Nosql, Git, Ci/Cd, Unit Testing, Agile
Specialization
Requires 2 to 5 years of software development experience with proficiency in Java or Kotlin and backend frameworks like Spring Boot. Candidates must be eligible for UK security clearance and have a strong foundation in both front-end and back-end technologies.
Experience Required
Minimum 2 year(s)
Solutions Lead at Nec Software Solutions Anz Pty Ltd
London, England, United Kingdom - Full Time
Skills Needed
Solution Design, Pre Sales, Aws, Azure, Public Sector Consulting, Stakeholder Management, Solution Architecture, Bid Management, Workshop Facilitation, Technical Documentation, Strategic Planning, Problem Solving
Specialization
Requires substantial experience as a Solution Architect or Lead within the IT services industry, specifically with AWS and Azure cloud platforms. Must have a right to work in the UK and be eligible for security clearance, with a strong preference for public sector experience.
Experience Required
Minimum 5 year(s)
Oracle Database Application Support Team Lead at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Oracle Database Administration, Technical Leadership, Performance Tuning, Linux, Solaris, Apache Tomcat, Itsm Tools, Root Cause Analysis, Backup And Recovery, Shell Scripting, Customer Communication, Software Deployment
Specialization
Requires strong experience in Oracle Database administration, Linux/Solaris support, and Apache Tomcat deployment, specifically within public sector environments. Candidates must be eligible for UK Security Clearance and possess strong customer communication skills.
Experience Required
Minimum 5 year(s)
Senior Bid Manager at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Bid Management, Public Procurement, Stakeholder Management, Win Theme Development, Governance, Quality Assurance, Risk Management, Strategic Planning, Proposal Writing, Commercial Awareness, Mentoring, Facilitation
Specialization
Requires significant experience managing complex public sector bids and a proven track record of leading successful high-value opportunities. Strong knowledge of public procurement regulations and the ability to influence senior executives are essential.
Experience Required
Minimum 10 year(s)
Data Quality Assurance Tester - 12 Month FTC at Nec Software Solutions Anz Pty Ltd
, , United Kingdom - Full Time
Skills Needed
Data Profiling, Sql, Mysql, Data Migration, Etl Workflows, Data Quality Framework, Stored Procedures, Bi Dashboard Testing, Great Expectations, Microsoft Purview, Ydata Profiling, Case Management Systems, Oracle, Data Validation, Technical Communication, Problem Solving
Specialization
Candidates must have proven experience in QA testing for public sector data migrations and strong SQL skills. Essential requirements include SC and NPPV3 security clearances and a history of living in the UK for several consecutive years.
Experience Required
Minimum 2 year(s)
IT Support Engineer at GLOBAL SPHERE SOFTWARE SOLUTIONS LLC
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
IT Desk Service Manager (m/f/d) - Operations & Support at PSI Software SE Grid Energy Management
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Salesforce Administrator at Centaur Software Development Company Pty Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A