From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for “family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in our Sleaford, UK office.
Role Overview
This role is in the Application Administration team; our team is responsible for ensuring client environments hosted within the MRI cloud are available 24/7/365. We play a crucial role in deploying applications for new client implementations, we are instrumental in the continued support and maintenance of these applications to ensure the highest levels of customer satisfaction, and we play a key role in keeping our clients at the cutting edge of hosted platform technology through executing regular application upgrades. Overall, we are a client-facing team dedicated to providing the highest quality experience for our clients, with a strong focus on doing so in a collaborative and supportive manner.

Responsibilities

• Configure, maintain, and support MRI applications using Microsoft Windows and Oracle + Microsoft SQL servers ensuring 24/7/365 uptime.
• Work between business functions to deliver and support client functionality using Integration technology such as SSIS, SSRS and SFTP. Specific training delivered in role.
• Implement and Monitor Database backup plans which guarantee Point-In-Time restore ability.
• Apply new releases of MRI Applications to existing client environments.
• Able to respond in a timely manner to escalated issues and ability to handover to management when needed.
• Participate and contribute to the collaborative team library of documentation
• Execute deployments, either using Azure DevOps or a set of provided manual instructions

Requirements

• Strong troubleshooter and independent learner where necessary
• Self-driven to continuously improve and develop own skillset, and an ability to enhance the skill set of others
• Ability to understand and articulate technical concepts
• Enjoyment of working in a fast-paced environment either independently or collaboratively
• Experience with Windows Server, and associated components e.g., Active Directory
• Experience with using T-SQL and/or Oracle PL/SQL query expressions to diagnose or resolve routine issues, would be a bonus but not essential
• SQL Server, Oracle RDBMS installation and administration experience would be a bonus but not essential
• Some scripting knowledge such as PowerShell is a bonus

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and in addition to a bank of 15 hours of “Flex Time Off” to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in Social Housing software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
Amazing growth takes amazing employees. Are you up to the challenge?
We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!
As a global company, we believe diversity brings benefits for our people, customers, and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military, and veteran status.
Diversity, Equality, and Inclusion are values that are critical to our success; come and see for yourself

• Configure, maintain, and support MRI applications using Microsoft Windows and Oracle + Microsoft SQL servers ensuring 24/7/365 uptime.
• Work between business functions to deliver and support client functionality using Integration technology such as SSIS, SSRS and SFTP. Specific training delivered in role.
• Implement and Monitor Database backup plans which guarantee Point-In-Time restore ability.
• Apply new releases of MRI Applications to existing client environments.
• Able to respond in a timely manner to escalated issues and ability to handover to management when needed.
• Participate and contribute to the collaborative team library of documentation
• Execute deployments, either using Azure DevOps or a set of provided manual instruction