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Software Jobs in United Kingdom

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Revenues and Benefits Assessors at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Nec Systems, Civica Systems, Academy Systems, Ibs Systems, Housing Benefits Knowledge, Council Tax Knowledge, Customer Service, Problem Solving, Communication Skills, It Competency, Telephony, Revenues Processing
Specialization
Requires experience with NEC, Academy, or Civica (IBS) systems and a working knowledge of Housing Benefits and Council Tax. Candidates must possess strong communication skills and the ability to deliver under pressure.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Microsoft Office Suite, Itsm Tools, Incident Management, First Line Support, Itil, Communication Skills, Attention To Detail, Problem Solving, Diagnosis, Account Management, Time Management
Specialization
Candidates should have previous experience in a first-line IT support role and proficiency in Microsoft Office. Eligibility for UK Security Clearance and the right to work in the UK are mandatory requirements.
Cloud Platform Engineer at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Aws, Azure, Oci, Terraform, Infrastructure As Code, Cloud Networking, Iam, Ci/Cd, Python, Bash, Powershell, Devops, Sre, Kubernetes, Itil, Cloud Governance
Specialization
Requires intermediate or advanced cloud certifications in AWS, Azure, or OCI and eligibility for UK Security Clearance. Candidates must have technical experience with Terraform, cloud networking, and automation scripting within a DevOps or SRE environment.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Microsoft Office Suite, Itsm Tool, First Line Support, Itil, Incident Management, Service Request Management, Hardware Troubleshooting, Software Troubleshooting, Communication Skills, Attention To Detail, Decision Making
Specialization
Requires previous experience in a first-line IT support role and proficiency in Microsoft Office. Candidates must be eligible for UK Security Clearance and possess strong customer service and communication skills.
Finance Business Analyst at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Financial Reporting, Variance Analysis, Balance Sheet Reconciliation, Journal Posting, Forecasting, Budgeting, Process Improvement, Audit Preparation, Ap/Ar Resolution, Spreadsheet Proficiency, Accounting Software, Stakeholder Management, Communication Skills, Attention To Detail, Time Management, Teamwork
Specialization
Candidates should ideally hold a business/finance degree or be AAT qualified with experience in a commercial accounting environment. Strong proficiency in accounting software and spreadsheets, along with the ability to meet deadlines and communicate effectively, is required.
Experience Required
Minimum 2 year(s)
IT Support Engineer at GLOBAL SPHERE SOFTWARE SOLUTIONS LLC
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
Solution-Architect at Infinity Contact Centre Software Ltd
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
IT Desk Service Manager (m/f/d) - Operations & Support at PSI Software SE Grid Energy Management
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
QA Automation Engineer at Goodmaysys Software Technologies Limited
London, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Solution Architect (m/w/d) at Sopra Steria Custom Software Solutions GmbH
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Salesforce Administrator at Centaur Software Development Company Pty Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Revenues and Benefits Assessors at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

NEC Systems, Civica Systems, Academy Systems, IBS Systems, Housing Benefits Knowledge, Council Tax Knowledge, Customer Service, Problem Solving, Communication Skills, IT Competency, Telephony, Revenues Processing

Industry

IT Services and IT Consulting

Description
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description **Role can be Office Hybrid or Remote, subject to location.** Experience Required in Revenues processing and Telephony, working on Civica and NEC systems. Working within the busy area of the Revenues & Benefits department you will be involved in processing of all Housing / Council tax changes, following the procedures given and working to KPI’s with excellent accuracy at all times. Main Responsibilities To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times. Meet the standards or deadlines required whilst performing all duties with Minimum support Complete high levels of workload consistently in line the Right Time Indicator, The Right Benefit Indicator and Subsidy regulations Coaching and mentoring junior staff/Colleagues Shares best practice with colleagues and lead update sessions to wider team Keeps own knowledge up to date through use of publications, briefing notes and bulletins as well as attend external training session to improve wider teams skills Maintain a constructive and positive attitude within the Business Centre taking on additional duties as and when required and contribute ideas to assist improvements Regularly exceeds minimum contractual standards for productivity/accuracy Qualifications Skills Required ● Experience of using NEC / Academy / IBS (Civica) Systems ● Proven problem solving skills ● Good customer service and communication skills ● Working knowledge of Housing Benefits / Council Tax ● Delivers under pressure with a flexible approach to work ● IT competent ● Self-motivated Skill development and progression – Skills:- NECSWS are committed to developing and expanding the skill and knowledge sets of all of our colleagues. We aim to cross skill in at least one additional service within our processing centre. For example as a Revenues and Benefits Assessor you may look to undertake additional training in one or more of our Central Government services, i.e. Blue Badge Improvement Service, Local Welfare Provision, Heavy Goods Vehicle Levy Scheme or London Councils Appeals Service. Progression:- NECSWS actively seeks to progress our colleagues internally. The vast majority of our current management team have progressed to their current roles, having come to NECSWS as Revenues and Benefits Officers. Career progressions within our Revenue and benefits processing department:- ❏ Revenues and Benefits officer > ❏ Revenues and Benefits Senior > ❏ Revenues and Benefits Service Manager> ❏ Senior Operational Management Roles> Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

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Responsibilities
Process Housing and Council tax changes while meeting strict KPIs and accuracy standards. Handle customer inquiries via letter, email, and telephone to ensure contractual service requirements are met.
Revenues and Benefits Assessors at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Nec Systems, Civica Systems, Academy Systems, Ibs Systems, Housing Benefits Knowledge, Council Tax Knowledge, Customer Service, Problem Solving, Communication Skills, It Competency, Telephony, Revenues Processing
Specialization
Requires experience with NEC, Academy, or Civica (IBS) systems and a working knowledge of Housing Benefits and Council Tax. Candidates must possess strong communication skills and the ability to deliver under pressure.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Microsoft Office Suite, Itsm Tools, Incident Management, First Line Support, Itil, Communication Skills, Attention To Detail, Problem Solving, Diagnosis, Account Management, Time Management
Specialization
Candidates should have previous experience in a first-line IT support role and proficiency in Microsoft Office. Eligibility for UK Security Clearance and the right to work in the UK are mandatory requirements.
Cloud Platform Engineer at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Aws, Azure, Oci, Terraform, Infrastructure As Code, Cloud Networking, Iam, Ci/Cd, Python, Bash, Powershell, Devops, Sre, Kubernetes, Itil, Cloud Governance
Specialization
Requires intermediate or advanced cloud certifications in AWS, Azure, or OCI and eligibility for UK Security Clearance. Candidates must have technical experience with Terraform, cloud networking, and automation scripting within a DevOps or SRE environment.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Nec Software Solutions Anz Pty Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Microsoft Office Suite, Itsm Tool, First Line Support, Itil, Incident Management, Service Request Management, Hardware Troubleshooting, Software Troubleshooting, Communication Skills, Attention To Detail, Decision Making
Specialization
Requires previous experience in a first-line IT support role and proficiency in Microsoft Office. Candidates must be eligible for UK Security Clearance and possess strong customer service and communication skills.
Finance Business Analyst at Nec Software Solutions Anz Pty Ltd
, England, United Kingdom - Full Time
Skills Needed
Financial Reporting, Variance Analysis, Balance Sheet Reconciliation, Journal Posting, Forecasting, Budgeting, Process Improvement, Audit Preparation, Ap/Ar Resolution, Spreadsheet Proficiency, Accounting Software, Stakeholder Management, Communication Skills, Attention To Detail, Time Management, Teamwork
Specialization
Candidates should ideally hold a business/finance degree or be AAT qualified with experience in a commercial accounting environment. Strong proficiency in accounting software and spreadsheets, along with the ability to meet deadlines and communicate effectively, is required.
Experience Required
Minimum 2 year(s)
IT Support Engineer at GLOBAL SPHERE SOFTWARE SOLUTIONS LLC
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
Solution-Architect at Infinity Contact Centre Software Ltd
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
IT Desk Service Manager (m/f/d) - Operations & Support at PSI Software SE Grid Energy Management
Dorset, Dorset - England, United Kingdom - Full Time
Skills Needed
N/A
QA Automation Engineer at Goodmaysys Software Technologies Limited
London, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Solution Architect (m/w/d) at Sopra Steria Custom Software Solutions GmbH
London, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Salesforce Administrator at Centaur Software Development Company Pty Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A